Datasheet

7 Troubleshooting Clarity
7.1 Locate your problem:
When troubles occur, the fastest way to find a solution for it is to search for
it in the following index via the Dialog (window), in which the problem
occurred, Error Messages that appear or according to the used
Hardware. The name of the window/dialog is visible in its header.
Note: Names of individual Clarity Instruments appear in the header instead of
the common term “Instrument”.
Tab 1: List of windows and dialogs
Dialogs
Clarity
pg 41., pg 42., pg 43., pg 44.,
pg 46., pg 43.
Data Acquisition pg 46.
Instrument pg 44.
Method Setup pg 44.
Sequence pg 44.
Single Analysis pg 44.
System Configuration pg 44., pg 46.
Tab 2: List of Error Messages
Error Messages
DEMO - Keylock test failed pg 42.
DEMO - missing HW Keylock pg 41.
DEMO - TRIAL Expired pg 42.
DEMO - WRONG S/N pg 42.
DEMO (in the window header) pg 43.
Disabled (in the status line) pg 44.
Installation did not pass Windows Logo Testing pg 2.
Other Error Messages pg 47.
Simulated (in Data Acquisition) pg 46.
User accounts file load error pg 43.
Tab 3: List of hardware
Hardware
Hardware key pg 41., pg 42.
Note: You may find other Error Messages and solutions for problems connected
to specific hardware in its respective manuals.
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