Datasheet
7 Troubleshooting Clarity
station, number of Instruments allowed, extensions available, purchased
control modules, type and serial number of the hardware key and list of
A/D converters/detectors connected to the computer and configured in the
station.
The registered files entries should match the installed files in version and
location. If there were any discrepancies, this may cause some problems.
7.6 Sleep Mode
An active Clarity station (with Instrument window opened) prevents the
PC from entering sleep mode. This is intentional; otherwise, Clarity will
not be able to ensure reliable data acquisition.
However, certain types of BIOS may cause problems when the PC enters
sleep mode even when the Instrument window is closed. In such case it is
recommended to disable the Power Saving features in both Windows OS
(for all users) and BIOS.
7.7 Switching Users in Windows OS
Switching between User profiles in Windows may freeze the system.
This is caused by communication problems between the A/D converter
and system kernel. It is recommended not to switch users on the computer
while Clarity is running.
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