User guide

Clarity - Getting Started Troubleshooting

If your A/D card is not in the left-hand list

Setup Control Modules, add it using the Add

button and repeat the previous step.

Note: See chapter 2.4 - Clarity configuration on pg. 14 for

detailed description.

b) You have a licence purchased for data collection from a

smaller number of instruments:

Solution: Open the System Configuration dialog from the

Clarity window using the command System -

Configuration command and check the tab of

the corresponding instrument –

Instrument x. If

the symbol of the curve in the tab header is

blue, this indicates an Instrument not usable

for measuring.

Check your serial number S/N for example

using the command Help - About from the

main window

Clarity.

c) You are using Clarity Offline or a DEMO version, which does

not enable the measurement of chromatograms.

Solution: Check whether there is a blue line with the title

OFFLINE displayed in the main

Clarity window

under the symbols of the instruments, or the

title Demo in the window header.

d) There are problems with the A/D converter INT7 or U-PAD.

Solution: Consult the more detailed troubleshooting

guide concerning the A/D converter in its

corresponding manual.

7.3.2 Data Acquisition - Simulated

The title “Simulated” is displayed in the Data Acquisition window

The corresponding instrument only displays

the simulated curve (from the file

CHANNX.DTA),

or is allocated as what is known as a DEMO

driver.

Solution:

Open the System Configuration dialog from the

main

Clarity window using the System -

Configuration command and check the tab of

the corresponding instrument -

Instrument x.