User guide

Clarity - Getting Started Troubleshooting
58
7.4.2 Rockey LPT dongle (re)installation
If you encounter problems with printer port
Rockey hardware key, then:
• Verify that the key is properly inserted in the
printer port.
• In filemanager (e.g. Windows Explorer) navigate
to
C:\CLARITY\HW_DRIVERS\ROCKEY\
• Run the
INSTDRV.EXE file to invoke the Setup
Wizard
.
• Select Repair in the first dialog and click Next.
• In the second dialog check the "Install parallel
driver" checkbox.
• Select the "Detect the parallel business"
radiobutton and click the Next button.
• In the third dialog, click the Complete button.
• You will be asked to Restart Windows.
7.4.3 Sentinel dongle installation
Untill Clarity 2.4.1 the dongle had to be
installed
and present in the PC only when
using either the Clarity Offline version or
when using digital acquisition (e.g. via control
module) without an A/D converter. Later
versions always require dongle.
Printer port dongle
The drivers are automatically installed during
the installation of Clarity station.
Plug in the dongle in the the printer port
(between the printer port and any potential
printer).
USB dongle
Caution! Do not insert the Sentinel USB token before
prompted to do so by the Sentinel Installer.
• Run the SENTINEL PROTECTION INSTALLER 7.3.2.EXE
program found in the
\HW_DRIVERS\SENTINEL
directory of your Clarity CD.
• Connect the USB token to a USB port on the
computer when prompted to do so.