Clarity The telephone that hears what you’ve been missing.
E N G L I S H W1000_User_Guide Table of Contents SAFETY INSTRUCTIONS INSTALLATION FEATURES: • Clarity Control® • Ringer Volume Control • Visual Ringer • Ringer Pitch Control • Tone / Pulse Selection • Last Number Redial • Flash • Hold • Programmable Memory • Cascade Dialing OPERATION: • To Place or Receive a Call • Programming Emergency Numbers • Programming Frequently-Dialed Numbers • Cascade Dialing CARE TROUBLE-SHOOTING GUIDE FCC REQUIREMENTS LIMITED WARRANTY WALKER WARRANTY SERVICE 2 11/15/99, 9:37
Safety Instructions Read and Understand All Instructions 1.Never install telephone wiring during a lightning storm. 2. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. 3. Never touch uninsulated telephone wires or terminals unless the line has been disconnected at the network interface. 4. Use caution when installing or modifying telephone lines.
Safety Instructions Continued E N G L I S H • Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product. • To reduce the risk of electric shock, do not disassemble this product, but take it to a qualified serviceman when some service or repair work is required.
Safety Instructions Continued The following items are included as part of the CS-03 Requirements. The Load Number of the equipment is 20. The standard connecting arrangement code for the equipment is CA11A. NOTICE: The Canadian Department of Communications label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective operational and safety requirements.
E N G L I S H A D C B Clarity ® W-1000 User Guide E F Unpacking the Walker Clarity® Inside you will find the following items: A. Handset B. Handset Line Cord (Coiled, 10 ft.) C. Base Unit D. Phone Line Cord (long, flat) E. Desk/Wall-Mounting Bracket F. This User’s Guide Carefully remove all of the contents from the package. If there is any visible damage, or any of the contents are missing, do not attempt to operate this equipment.
Installation Warning: To prevent electrical shock, always remove the telephone line cord from the wall jack before removing the cord from the telephone. Never leave the line cord connected to the wall jack if it is not also connected to the telephone. Select a Location: • The unit should be located near a wall jack for easy installation. • The unit should be located in an area where it is easy to see the lighted ringer. Flat • The unit can be used as a desk top Cord phone or a wall mount phone.
Installation Continued E N G L I S H Walker Clarity comes assembled with mounting bracket attached in desk mount position. For wall mounting simply remove bracket, rotate 180° and reattach as shown. Desk Mount key Wall Mount Bracket Wall Mount Key Back of Phone To Install As a Wall Unit: Important: A modular wall jack with raised mounting pins is required for installation as a Wall Unit. • Attach the wall-mounting bracket to the bottom of the Walker Clarity. It snaps into place.
Installation Continued Warning: To prevent electrical shock, always remove the telephone line cord from the wall jack before removing the cord from the telephone. Never leave the line cord connected to the wall jack if it is not also connected to the telephone. • Plug one end of the handset cord (coiled) into the bottom of the handset. • Plug the other end of the handset cord into the jack located on the lower left edge of the Walker Clarity. • Place the handset in the cradle of the Walker Clarity.
Features Continued E N G L I S H To Increase Clarity Power: Slide the button marked Clarity Power toward the right. 9 14 6 7 5 11 To Decrease Clarity Power: 3 4 Slide the button toward the left. The extreme left is the level of a normal telephone conversation. Important: Reset the Clarity Power Control to zero after every call to protect other users of the telephone. A high setting on this control may be unpleasant to another user; caution should be taken to reset it after every use.
Features Continued Ringer Volume Control Visual Ringer The Walker Clarity comes with a Special Low-Frequency Ringer designed to be easily heard by everyone. A lighted ringer works in conjunction with the low frequency ringer. It sends out a visual flashing alert every time a phone call is coming in. (This ringer will light up regardless of the setting on the ringer volume control.) ****** The ringer also comes with a volume control of its own. For Low Frequency, Loud Ring.
Features Continued E N G L I S H Note for Users with Pulse/Rotary service only: Many automated answering systems used by banks, stores and government agencies ask you to “Push 1 for service”, “Push 2 for the operator”, etc.You must switch the tone/pulse switch on the top edge of the phone to tone before responding to these prompts.
Features Continued Flash Flash is a special feature that is required to use some calling services provided by your local phone company, such as call waiting. Consult your guide to these services which is available from your local phone company. Flash serves the same purpose as pressing and releasing the hook switch very quickly. You will be able to hear the person on the other end, but they won’t be able to hear you while the hold light is on.
Operating the Walker Clarity® E N G L I S H The light will flicker when the person on the other end of the phone is talking. 3. When placing a call, dial as you would any phone and wait for someone to answer. 4. Adjust the Clarity Power Control upwards to a level where the other party’s voice is heard loud and clear, and begin conversation. Once you have installed your Walker Clarity according to the instructions noted previously, it will be ready to use. 5.
Programming Emergency Number Into Memory The Walker Clarity allows you to program in three emergency numbers for future use. By doing so, you will only have to press one button to call an emergency service (i.e., Ambulance or Doctor, fire Department, Police Department). As a matter of safety, also write these important numbers on the quick reference card under the receiver. E N G L I S H FIRE POLICE Important: Wait at least two hours after installing for the phone to charge before you begin programming.
Programming Continued E N G L I S H 3. Pick up the handset from the phone base, press and release the “PROGRAM” button on the base unit. 6. Repeat steps 3, 4, and 5 for the other two Emergency Buttons. 7. Place handset back into cradle. 4. Dial the number you wish to store. The number is not transmitted while you are programming it.You can program a pause into the dialing sequence, if necessary.
Programming Frequently-Dialed Numbers The Walker Clarity will allow you to program up to ten (10) frequently-dialed phone numbers for future use. By doing so, you will only have to press one button to call numbers that you normally dial often (e.g. Friends, Relatives, etc.) The need to keep these important numbers handy is eliminated; the Walker Clarity remembers them for you.
Programming Continued E N G L I S H 3. Pick up the handset from the phone base, press and release the “PROGRAM” Button on the base unit. 4. Dial the number you wish to store. You can program a pause into the dialing sequence if necessary. and write the necessary information next to the corresponding number. 8. Repeat steps 3, 4, and 5 for each number you wish to enter into the memory.
Programming Continued For example, save 9 011 44 in memory 1 and 0123123456 in memory Cascade Dialing Your Walker Clarity will store up to 15 digits per memory location in tone mode, and 16 digits in pulse mode. On some occasions you may wish to program a number that is longer than 15 digits, such as international calls. Suppose you wanted to store: 011 44 0123 123 456 but you had to also dial 9 for an outside line and pause to wait for a dial tone.
Trouble-Shooting Guide E N G L I S H Dialing Problems Programming Problems • Can’t Dial Out • Can’t Store Numbers Into Memory —Make sure that TONE/PULSE switch is not set in the middle. Slide the switch fully to the left or the right. —If you have the TONE/PULSE switch set to TONE, make sure that you have TouchTone service from your local phone company. —Your new Clarity phone must charge for two (2) hours before you can program any numbers into it.
Troubleshooting Continued Programming Personal Access Codes • Difficulty Programming Account Numbers —Your TONE/PULSE selector must be switched to the TONE mode to enter account numbers. This is because most interactive phone systems require TOUCH TONE to operate. If your phone service is rotary service, you must have the switch set to PULSE to dial a number. Once you are connected move the switch to TONE and enter your responses using TOUCH TONE mode.
Troubleshooting Continued E N G L I S H Transmission Problems • The Person On The Other End Cannot Hear You —Too many phones or phone devices on the line may effect your phone’s transmission. As a guideline, more than five (5) phones or phone devices may overload the phone line. Disconnect one (1) or two (2) of the devices to see if that eliminates the problem. If not, contact your local phone company for load guidelines. —You may not be speaking directly into the transmitter.
Troubleshooting Continued Interference Problems • User Hears Radio Or CB Transmissions Over The Phone —Contact your local phone company to have your telephone line checked. A Radio Frequency Interference (RFI) filter may be put on the line to minimize this problem. ****** If you have any telephone service problems, first make sure you have followed all of the installation procedures outlined in this user’s guide.
FCC Requirements Continued E N G L I S H 2. Notification to the telephone company Upon request of your local telephone company, you are required to provide them with the following information: A. The “line” to which you will connect the telephone equipment (that is, your telephone number). B. The telephone equipment’s FCC registration number and ringer equivalent number (REN). These numbers are on the bottom of your telephone equipment.
Walker Equipment Corporation Limited Warranty* Walker Equipment Corporation warrants each item of new telephone equipment manufactured by it against defects in material or workmanship for a period of one year from the date of original purchase. Your purchase includes the following warranty which is in lieu of all other express warranties. This warranty starts upon purchase. It stops if you rent, sell, give away, put any foreign device on the equipment, or at the expiration of the applicable warranty period.
Walker Warranty Service E N G L I S H To obtain warranty service from Walker on your Walker Clarity, please call the following toll-free number: 1-800-552-3368 Exclusions and Limitations Your Walker Clarity Warranty does not cover: • Damage by negligence, misuse, or accident. • Lack of performance due to incompatibility with the equipment of any particular telephone company. • Modifications to the Walker Clarity to make it compatible with any particular telephone company.
Walker Service Continued Purchaser’s Responsibility In order to obtain service under this warranty, you must mail the Walker Clarity to: Walker Equipment 4009 Cloud Springs Rd. Ringgold, GA 30736 Provide proof of purchase along with the phone when you send it in. Failure to provide proof will result in a denial of warranty service.
E N G L I S H 4009 Cloud Springs Rd.
