Installation & Assembly
10
Whirlpool Troubleshooting
MOTOR WILL NOT START
Troubleshooting Pump or Blower – initial check
1. Check circuit breaker at electric box –make sure that it has not tripped. Make sure that it is a size 20 amp circuit breaker, with
nothing else tied to this circuit.
2. Check to make sure the heater on its own 20 amp circuit breaker & GFIC plug.
3. Check GFIC outlet – make sure that it has not tripped. Reset if necessary.
4. Check for incorrect or loose wire connections, has the pump and heater been properly grounded
with size 8 wire? (reference picture 2)
5. Make sure that the jets are fully opened and water is flowing.
For Whirlpool Air Switch On/Off Units
a) Is the pump plugged into the GFIC outlet directly?
b) Is the clear air tub firmly connected to both the back of the airswitch and the side of the pump?
(reference pictures 3-5)
To test to see if the pump is working properly: take
off the tube from the switch side. Firmly blow a
short burst of air into the tube. If the pump is wired
correctly & is functioning normally, then it will start.
Another blow into the tube should turn the pump
back off. If the pump works fine, it may be the
switch that is defective. Try reattaching the tube to
the air tube & taking off the tube from the pump
side, & blowing on the opposite end of the tube. This will force the bellows back up. Once the bellows is back in place, then
everything can be reassembled.
For 6 button Total Massage tubs, follow steps # 1-5 and step # 6-7 below
6. Are both grey cords from control boxes firmly connected to the back of the 6 or 3
button control panel? Please re-secure carefully, without bending the prongs on
the back of the switch. (reference picture 6)
7. Neither the pump nor the blower plug into the electrical outlet directly for normal
operations. However, if either pump or blower is plugged in directly, does said
item come on? (Yes – pump or blower is fine; No
– check to see if pump or blower would work at different outlet (with extension cord, if yes, check 1-5 above)
a. If pump is operating correctly, then it should be connected to the black whirlpool control box, into the female cord that
says “P” on it. The whirlpool control box plugs into the outlet directly.
b. If blower is operating correctly, then it should be connected to the black & silver blower control box, into the female
cord that says “B” on it. The blower control box plugs into the outlet directly.
For 3 button Air Massage tubs, follow steps #1-4 and 8-9 below
8. Is the blower properly ventilated? These blowers are thermally protected with a built in fuse. If the
blower overheats, the fuse will blow for consumer safety. This cannot be reset. To prevent this from
happening, please be sure that the area under the tub is properly ventilated. Also, please make sure
there is no insulation or construction debris in front of the vent on the blower. (reference picture 7)
9. The blower does not plug into the electrical outlet directly for normal operations. However, if the
blower is plugged in directly, does said item come on? (Yes – the blower is fine; No – check to see if
blower would work at different outlet (with extension cord, if yes, check 1-4 above)
If blower is operating correctly, then it should be connected to the black & silver blower control box, into the female cord that
says “B” on it. The blower control box plugs into the outlet directly.
For Wiring Diagram, please refer to page 4 of the installation guide.
WATER LEAKS
1. Check compression fittings (union connectors) making sure they are properly aligned and secured.
HAND TIGHTEN ONLY. DO NOT USE ANY TOOLS.
2. Make sure the O-ring is properly seated and not damaged.
Picture 2
Picture 6
Picture 7