Instruction manual
266 JUPITER CM-4400 Control Module Installation and Operating Manual
Section 11 — Troubleshooting
Table 18. Messages 41 to 49
Message Number Short Message Detailed Description
41 Could not set option 0x%x on UDP 
port 0x%x errno = 0x%x
There may be a problem with the LAN hardware or 
external LAN connections. This is typically a serious 
problem. Contact Grass Valley Technical support.
42 Send failed for UDP port 0x%x 
errno = 0x%x ip = 0x%x
Unable to send a message to the UDP port at this IP 
address. The network may not be configured correctly 
or not physically connected correctly. Verify the cor-
rect UDP port numbers and IP addresses are being 
used.
43 Receive failed for UDP port 0x%x 
errno=0x%x
There may be a problem with the LAN hardware or 
external LAN connections. This is typically a serious 
problem. Contact Grass Valley Technical support.
44 Invalid UDP destination name '%s' 
on port 0x%x
There may be a problem with the LAN hardware or 
external LAN connections. This is typically a serious 
problem. Contact Grass Valley Technical support.
45 Error setting non blocking for port 
0x%x
There may be a problem with the LAN hardware or 
external LAN connections. This is typically a serious 
problem. Contact Grass Valley Technical support.
46 Invalid logical multicast address 
0x%04x
There may be a problem with the LAN hardware or 
external LAN connections. This is typically a serious 
problem. Contact Grass Valley Technical support.
47 Could not create '%s' task There may be a problem with the LAN hardware or 
external LAN connections. 
This is typically a serious problem. Contact Grass Val-
ley Technical support.
48 Could not create the virtual master 
array (step %d)
The virtual input master array (list of outputs that can 
be used as virtual inputs) was not created. 
The system will not be able to perform virtual input 
switching. (Step indicates where the process failed).
Table 19. Messages 49 to 50
Message Number Short Message Detailed Description
49 The virtual input master table is 
corrupt (cause %d)
The virtual input master array is corrupt. 
The system will not be able to perform virtual input 
switching. (The “Cause” text in the short message col-
umn will indicate where the corruption occurred).
4A Cannot find any levels configured 
for this board (%d).
There are no levels configured for this board (CM-
4400). 
You must build a valid configuration and then reboot 
the CM-4400.
4B Bad config request: %s (task %x) An improper configuration request was made. 
This is a programming error. Contact Grass Valley 
Technical support.
4C Cannot load serial card for this 
board
Unable to load files for the coldfire serial card.
Either the boot loader or serial processor application 
program failed to run on one or more serial proces-
sors. 
This indicates a failure of one of the serial processors. 
Contact Grass Valley Technical support.










