Instruction manual

268 JUPITER CM-4400 Control Module Installation and Operating Manual
Section 11 — Troubleshooting
Table 21. Messages 59 to 60
Message Number Short Message Detailed Description
59 Cannot swap to alternate configura-
tion image \"%s\", it is not valid.
A swap was attempted on the configuration image but
the alternate image was not valid.
The old image will continue to be used.
This may give undesirable results.
5A Cannot get the Ethernet address for
this board.
The Ethernet address is needed to determine which
configuration to load.
If the configuration file cannot be determined, the
board will not operate.
This is always a fatal error. Contact Grass Valley Tech-
nical support.
5B Cannot find this board number
(%u) in the configuration table.
Each board has a unique number. This number is used
to determine what configuration parameters are to be
used.
If the parameters for the board cannot be found, then
the old configuration will be used.
This will usually produce undesirable results.
5C Serial Processor: Out of memory! When the serial card’s memory heap is completely
exhausted this message is logged and the task of allo-
cating memory hangs.
5D Serial Processor: Heap nearly
exhausted!
When the serial card memory heap is nearly exhausted
this warning message is logged.
5E Serial Processor: Heap Free error! When memory on the serial card is freed the curren-
tHeapUsed value is decremented by the size of the
block being freed.
If the current used value is negative, there is a problem
with the heap memory management and this error is
logged.
5F Serial Processor: Message transfer
during last frame failed to com-
plete. Determinacy of incoming
messages lost.
This message is logged when processing input mes-
sages if a message failed to be completely transferred
in the previous frame. It represents a determinacy
error. Increments a serial input channel determinism
error metric.
60 Serial Processor: DPM access fail-
ure. The system was unable to write
serial messages.
When processing input messages if unable to allocate
DPM memory to write into, this message is logged.
Increments a serial input dpm access error metric.
Table 22. Messages 61 to 68
Message Number Short Message Detailed Description
61 Serial Processor: Message transfer
during last sync interval failed to
complete. Determinacy of outgoing
messages has been lost.
When processing output messages if a message failed
to complete in the last frame this message is logged.
this message represents an error determining an out-
put.
62 Serial Processor: Message over-
flow. Outgoing message lost.
When outputting serial messages to the frame proces-
sor the serial card ran out of memory and was unable
to copy any more messages.
63 Serial Processor: Data overrun
error. A separate thread is watching
all the port metrics over run error
counts.
When any ports overrun error count exceeds its previ-
ously logged count this event is logged.
64 Serial Processor: Serial Card Flash
Directory Initialized.
When a new board is installed this event is expected.
Anytime after initial installation if this event happens
the flash file system directories have both been cor-
rupted and were re-initialized.