MODEL : 34HF600GRA www.tsicustomerservice.com Twin-Star International, Inc; Delray Beach, FL 33445 Made in China • Printed in China • Fabricado en China • Impreso en China • Fabriqué en China • Imprimé en Chine REV-1 1 www.tsicustomerservice.
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GETTING STARTED 1. Remove the product identification sticker from the front of the fireplace. Mode 0GRA 34HF60 delo: / Mo 345-A ice! -12 dèle ice! l / Mo SN #: AAber for serv r le serv icio! this num éro pou a serv Keep ce num ero par núm Gardezga este Mante Product Identification Sticker 2. Attach the Product Identification Sticker to the Manual below for future reference. This information is used for product registration and also is necessary for customer service.
IMPORTANT INSTRUCTIONS When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electrical shock, and injury to persons including the following: 1. Read all instructions before using this appliance. 2. DANGER – High temperatures may be generated under certain abnormal conditions. Do not partially or fully cover or obstruct the front of this heater. WARNING: In order to avoid overheating, do not cover the heater. 3.
PACKAGE CONTENTS A B C Part A B C D E F Description Mounting Bracket Fireplace Base Bracket Base Remote Control Rocks D E F Quantity 1 1 1 1 1 Varies HARDWARE CONTENTS Part Description AA Screw 0.2 in. x 1.5 in. 0.5 cm x 3.8 cm 4 BB Wall Anchors 0.3 in. x 1.5 in. 0.7 cm x 3.8 cm 4 CC Screw 0.25 in. x 0.7 in. 0.6 cm x 1.7 cm 4 DD Screw 0.25 in. x 0.5 in. 0.6 cm x 1.2 cm 1 REV-1 Quantity Picture 5 www.tsicustomerservice.
INSTALLATION INSTRUCTIONS Tools Required for Assembly (not included): Phillips screwdriver, Drill, Hammer, Level Drill Phillips Head Screwdriver Level Hammer INSTALLING YOUR ELECTRIC FIREPLACE Your new electric fireplace may be installed virtually anywhere in your home. However, when choosing a location be sure to follow the general instructions included. For best results install out of direct sunlight.
INSTALLATION INSTRUCTIONS Fig. 1 1. Remove mounting bracket (A) from back of Fireplace (B) by removing the two screws at the top back of the unit (Fig.1). Fig. 2 2. Choose a wall location to attach the mounting bracket (A). Position the mounting bracket (A) in the desired location. Use a level to align the bracket and mark the four holes with a pencil (Fig. 2). Fig. 3 3. Drill 4 holes 3/8 in / 0.7cm in the wall. Insert the wall anchors (BB) into the holes using a hammer (Fig. 3).
INSTALLATION INSTRUCTIONS 4. Attach the mounting bracket (A) to the wall fastening the 4 screws (AA) into the wall anchors (Fig. 4). Fig. 4 AA Hardware Used AA Screw 0.2 in / 0.5 cm x 1.5 in / 3.8 cm x4 Fig. 5 5. Hang the fireplace (B) on the hooks at bottom of mounting bracket (A) and push the fireplace (B) into mounting bracket (A). Re-fasten the two screws removed in Step 1.(Fig. 5) A B STAND/BASE INSTALLATION INSTRUCTIONS 1. Use 4 screws (CC) to fasten the base bracket (C) to the base (D).
INSTALLATION INSTRUCTIONS Fig. 7 2. Mount the fireplace to the base bracket (D) by hooking the clips into position (Fig.7). B C D Fig. 8 3. Fasten the base bracket (D) to the fireplace with the provided screw (DD) (Fig 8). Hardware Used DD B Screw 0.25 in / 0.6 cm x 0.5 in / 1.2 cm x1 C D Fig. 9 4. Open the rocks (F) from their package, and distribute evenly in the tray of the fireplace (B) (Fig 9). F B REV-1 9 www.tsicustomerservice.
OPERATION INSTRUCTIONS Indicators Touch Panel The fireplace can be operated by either the remote control or the control panel. REV-1 10 www.tsicustomerservice.
OPERATION INSTRUCTIONS FUNCTION FLAME ICON DESCRIPTION There are 6 brightness levels that can be selected. Settings 6 - 2 decrease in brightness Setting 1 has no blue glow and is full brightness HEATER To set the thermostat use the HEATER button on the touch control panel to select the desired temperature. The HEATER button on the remote will turn the heater on/off to the thermostat setting selected by the control panel. The thermostat setting range is 62°F - 82°F or 17°C - 27°C or continually ON.
TROUBLESHOOTING Problem Root Cause Corrective Action No power. No power to the unit. Check that unit is plugged into a standard 120V outlet. Press power button several times, make sure power is set at “ON”position. Power cord gets warm Normal operation Check your heater cord and plug connections. Faulty wall outlet connections or loose plugs can cause the outlet or plug to overheat. Be sure the plug fits tight in the outlet.
EXPLODED VIEW Part 1 Part Name Control Panel 5 Buttons 2 3 4 5 6 7 Spinner Motor Right Backlight PCBA Thermostat Sensor Left Backlight PCBA Blower/Heater Assembly Flame PCBA 8 9 10 Flame Generator/ Spinner Remote Control - 5 Buttons Main Circuit Board 5 4 6 8 10 3 7 2 1 9 CARE AND MAINTENANCE • The motors used on the fan and the flame generator assembly are pre-lubricated for extended bearing life and require no further lubrication.
FCC/IC INFORMATION NOTE: This equipment has been tested and found to comply with the limits for Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
1-YEAR LIMITED WARRANTY The manufacturer warrants that your new Electric Fireplace is free from manufacturing and material defects for a period of one year from date of puchase, subject to the following conditions and limitations. 1. Install and operate this appliance in accordance with the installation and operating instructions furnished with the product at all times. Any unauthorized repair, alteration, willful abuse, accident, or misuse of the product shall nullify this warranty. 2.
