User manual

MIDI KEYBOARD CMK-2 TROUBLESHOOTING MANUAL v1.5
CMK-2 Manual 1.5.doc 2009 CLASSIC ORGAN WORKS 69
CLASSIC MIDI KEYBOARD
CMK-2-1
16. TROUBLESHOOTING
Some typical frequently-asked questions (from the Organ Works website):
CMK config cannot detect my keyboards. I can play every keyboard. However the CMK config software
cannot detect the keyboard (Retrying... window appears, and nothing happens after that).
CMK config needs both the MIDI IN and OUT connected to the computer. It sounds as if you only have the MIDI IN
connected. After everything is configured, you should remove the MIDI OUT. You also might not have the necessary
drivers for your MIDI interface unit.
Will my MIDI interface work with Vista?
Here is a great page on Audio/MIDI interface compatibility with Vista done by Cakewalk (Twelve Tone Systems)
http://www.cakewalk.com/Vista/default.asp
Note that not all interfaces work with a full, 64-bit version of Vista. Many only work with 32-bit so far.
What are the dimensions of a CMK-2 Keyboard stack?
Single: (w x h x d): 35.5" (90.2 cm) x 10" (25.4 cm) x 2.6" (7.1 cm)
2-Stack: (w x h x d): 35.5" (90.2 cm) x 14.5" (36.9 cm) x 5.5" (14 cm)
3-Stack: (w x h x d): 35.5" (90.2 cm) x 19" (48.3 cm) x 8.2" (20.9 cm)
4-Stack: (w x h x d): 35.5" (90.2 cm) x 23.5" (55.7 cm) x 11.5" (29.3 cm)
Note that the short bracket overhangs the back by 1.2", and long ones by 5.5". Keyboards are staggered by 4.5" and are
2.5" high at the back of the visible keys. The CMK-2 board extends 1" out of the back of a keyboard (but within the
bracket overhang). Cables need extra depth, say two inches.
I get “re-trying” error message when I start CMK Config.
Check to see if you have both the MIDI IN and OUT cables connected between your MIDI interface and your CMK2
keyboards. In addition, check to make sure each cable is connected to the correct input and output. You may need to close
the window and reload the configuration file. You should disconnect the MIDI OUT from your computer after you have
saved the configuration in the keyboard memory.
I have notes playing or “stuck on” on the screen after I have released the key.
Check to see if you have the MIDI OUT cable connected between your MIDI interface and your CMK2 keyboards. If so,
disconnect the MIDI OUT from your computer.