Operation Manual

86
Troubleshooting
Troubleshooting
Before sending the Player to the Customer Services, use the
following table to check whether you can rectify the fault yourself.
WARNING:
Before trouble shooting, switch the player off and remove the
mains plug. Wait until the player and accessories have cooled
down. Never use a defective player.
Fault Possible cause Solution
The power supply
light does not light
No power supply Put the mains plug in correctly, if necessary,
check the socket is working with another
appliance.
no power supply/ mains switch
switched off
Switch the player on by the mains switch
(Fig. 1/14).
No image displayed
on screen
Video cable not correctly connected Check the correct fit of the Video cable Page
58, "Connecting the Video cable". Make sure that
the jacks are tightly in the sockets.
no DVD/CD inserted Insert a CD/DVD.
DVD/CD not compatible Use only compatible media (see Page 50,
"Technical data".
DVD/CD incorrectly placed in
CD/DVD-tray
Turn the CD/DVD around.
CD/DVD is dirty Clean the CD/DVD around Page 61, "Handling
CD/DVD".
CD/DVD is damaged Use a different CD/DVD.
Incorrect settings Check the settings of your DVD-Player.
The child protection system is
activated
Deactivate the parental Page 80, "Parental".
No response when
pressing button
Power supply problem or static
charging of appliance
Switch off the main switch and pull out the mains
plug. Insert the mains plug into the socket and
switch the player on again.
No sound Audio cable not connected If you do not use a SCART-plug for transmission
of the Video signal, you must use an Audio cable
in addition to the Video cable
Page 59, "Connecting the Audio cable".
Amplifier switched off If you use an amplifier for Audio output: check
whether the amplifier is switched on.
Incorrect settings Check the settings of your DVD-Player.
The remote control
does not work
wrong direction The remote control is not pointed towards the
DVD-Player.
too far away Make sure that the remote control is not further
than 7 m away from the player.
Batteries empty Replace the batteries in the remote control
Page 57, "Remote control battery installation".
Titles are played in
wrong order
Playlist is used Delete the playlist Page 68, "Deleting a Playlist
entry".
DVD cannot be
played
DVD has not been finalized Use a finalized DVD.
Layout Clatronic.book Seite 86 Donnerstag, 9. Februar 2006 9:41 09