Operation Manual

Troubleshooting

If your device no longer functions properly, exhibits damages or requires a spare part,

please contact our customer service. For your own safety, do not perform any repairs

yourself. The following table gives you tips on how to resolve minor problems yourself.

Problem Potential cause/solution/tips

The vacuum

cleaner has no

suction power.

• Is the mains plug properly connected with the socket? Correct

the position of the mains plug.

• Is the socket defective? Try another socket.

• Check the fuse for your mains connection.

The suction power

is weak.

• Is the auxiliary air valve on the handle open? Close the valve.

• Is the dust bin too full? Empty the bin.

• Are one or both ﬁ lters heavily laden with dirt? Clean the

ﬁ lter(s).

• Is the attached nozzle, telescoping tube or suction tube

plugged? Turn the device off, pull the mains plug out of the

socket and remove the blockage.

The device emits

dust when vacu-

uming.

• Has the dust bin been closed properly and inserted in the de-

vice? Correct this if necessary.

An unpleasant

odour develops

when vacuuming.

• Are you using the device for the ﬁ rst time? An odour often

develops when using new devices for the ﬁ rst time. The odour

should disappear once you have used the device a few times.

• Has the device already been used on multiple occasions?

The device is defective. Turn off the device, pull the mains

plug out of the socket and promptly contact customer service.

Disposal

The packaging material is recyclable. Dispose of the packaging in an environ-

mentally-friendly manner and make it available to the collection service for re-

cyclable materials.

Dispose of the product in an environmentally-friendly manner. It does not belong

in the household garbage. Dispose of it at a recycling centre for old electrical

and electronic equipment. For more information, please contact the administra-

tion in your community.

Customer service / Distributor:

DS Produkte GmbH, Am Heisterbusch 1, 19258 Gallin, Germany

Tel.: +49 38851 314650 *)

*) Calls subject to a charge.