User's Manual

Chapter 4: Troubleshooting - General Troubleshooting 4-2
•
•
•
•
•
•
General Troubleshooting
This section contains general troubleshooting information to help you resolve issues that may arise while
operating the SmartWand-DTX System.
SmartWand-DTX System Will Not Turn On
Sponge Detected with SmartWand, but Subsequent Scans No Longer Indicate Sponge Present
CAUSE:
Power cord is not plugged into the
SmartWand-DTX System or wall outlet.
ACTION:
Ensure that both ends of the power cord are plugged in.
Power cord is damaged. Call ClearCount Medical Solutions for replacement
cord.
Power is not available at power outlet. Check that the power source is working properly.
SmartWand-DTX System failure.
Call ClearCount Medical Solutions.
CAUSE:
Operator is moving the wand over the patient
too quickly.
ACTION:
Scan at a rate no faster than 0.2m/sec (7 inches/sec).
Operator has not completed all scan paths
recommended.
Complete all recommended scan paths, per Chapter 2
instructions.
System has not been placed into “Ready to
Wand” mode.
Make sure the system is not in “Sleep” mode. “Ready to
Wand” should appear on the display and then scan the
patient.
Wand has been effected by surrounding
electro-surgical equipment.
Remove active electro-surgical equipment from the
vicinity of the wand, or wait until ES equipment is no
longer in use.
Wand has been placed closer than 2 inch to the
body of the patient.
Hold the wand at least 2 inch away from the patient and
re-scan.
Wand has been held too far from the patient. Hold the wand within 3 inches of patient while
performing a re-scan.