User's Guide

Appendix B: Troubleshooting
114 PCoIP System User’s Guide
Connected to 100-Mbit, full-duplex switch: poor
performance, not full-duplex
To ensure 100-megabit, full-duplex transmission between a host and a zero client, set any
network switches connecting the blade and the zero client to automatic negotiation. If it is
necessary for you to use a fixed data transmission rate, ensure that:
 The host card and the zero client are both set to the same rate
 Both devices are set to duplex
Zero client does not connect to blade (DHCP
disabled or IP address changed)
The zero client and host card have DHCP connection mode enabled by default. If a DHCP
address is not granted within 120 seconds of starting the zero client, each device defaults to the
following static IP addresses:
 Zero client—192.168.1.100
 Host card—192.168.1.101
Each device has a Web page interface that you can use to:
 Enable and disable DHCP connection mode.
 Specify static IP addresses for the subnet and default gateway.
If you disable the zero client's DHCP setting, the zero client cannot connect to a blade if the zero
client's static IP address and default gateway are on different subnets.
Resolution
If the devices are on a known subnet, you can discover a specific device to display the device's IP
and MAC address.