Products Owner's manual

108 • Troubleshooting R-Series Data Center Products User’s Guide
Power Issues
No power to PC blade
• Check the power button on the front of the PC blade.
• Verify that the power circuit to the chassis is operational.
• Check all power strips, UPS, and extension cords to make sure they are in
working order.
No video or link lights at desktops and no power to
blades
• R4300: Have a qualified service technician check the fuse.
Chassis power does not come on
• R4300: Have a qualified service technician check the fuse.
Video Issues
Digital link shows red at blade but green on C/Port
• The switch matrix in the R4300 chassis may be in a partially switched condition.
Switch the affected blade to the Admin C/Port and then back.
CAUTION: DOUBLE POLE/NEUTRAL FUSING
The DIM employs fuses in both the neutral and hot lines.
NOTE
The C/Port light is only applicable if a C/Port is connected to the
blade. If you are connecting to a blade with a PCoIP zero client
and a C/Port is not connected to the blade, the C/Port light is not
applicable and is always red.