CHAT® 50 Personal Speakerphone USER’S MANUAL
Telephone 1.800.283.5936 1.801.974.3760 FAX 1.801.974.3669 E-mail On the Web tech.support@clearone.com www.clearone.com CHAT 50 USER’S MANUAL CLEARONE PART NO. 800-159-001. October 2010 (REV. 2.2) © 2010 ClearOne Communications, Inc. All rights reserved. No part of this document may be reproduced in any form or by any means without written permission from ClearOne Communications. ClearOne reserves specific privileges. Information in this document is subject to change without notice. U.S.
Table of Contents Chapter 1: Introduction Chapter 6: Appendix Product Overview............................................................... 1 Service and Support.............................................................. 1 Technical Support.................................................................. 1 Sales and Customer Service................................................. 1 Product Returns..................................................................... 1 package Contents...............
Chapter 1: Introduction Product Overview Thank you for purchasing the ClearOne CHAT 50 Personal Speakerphone. The CHAT 50 is a portable audio peripheral that connects to a wide variety of devices for hands-free communications and audio playback.
Important Safety Information Read the safety instructions before using this product. This personal speaker phone is not designed for making emergency telephone calls when the power fails. You must make alternative arrangements for telephone access to emergency services. • Read and understand all instructions. Follow all warnings marked on the product. • Unplug the product from the outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use only a damp cloth for cleaning.
package Contents The illustration below shows the parts that ship in the box with each model of the CHAT 50. Contact your dealer for replacement parts and accessories. Chat™ 50 USB 910-159-001 + Chat™ 50 USB Plus 910-159-002 + + + ™ 50 USB Chat™ Chat 50 USB Plus 910-159-001 International 910-159-002-01 + + + + Chat™ 50 USB Plus ™ 50 Chat 910-159-002 Global Traveler 910-159-003 + + + + + + + > + + Note: ClearOne is not responsible for product damage incurred during shipment.
Chapter 2: Getting Started CHAT 50 Controls Power LED Indicator The LED status indicator lights blue when the CHAT 50 is connected to a PC or Mac via USB, or when the CHAT 50 is plugged into AC power. The LED status indicator changes to red when mute is on. Volume and Mute Buttons Use the Volume Up/Down buttons to adjust the volume level of the CHAT 50. Use the Mute button to mute the CHAT 50’s microphone until the button is pressed again.
Installing the CHAT Software for Windows > Note: The install procedure is the same for all versions of Windows XP, Windows Vista and Windows 7 operating systems. The CHAT 50 can be used right out of the box and there’s no software to download or install if it is to be used only with a PC. The following procedure can be used to download and install the CHAT software for the CHAT 50 if it is to be used with other devices or if the CHAT 50 firmware requires updates. 1.
Connecting the CHAT 50 to External Devices Connecting to a Telephone 1. Using the included power supply (CHAT USB Plus, International, and Global Traveller models only), connect the CHAT 50 to a power outlet as shown below. 2. Connect the CHAT 50 to the Telephone using the appropriate cable. Contact the ClearOne Technical or Sales Department to order the cables and any other accessories.
Connecting the CHAT 50 to a Cell Phone 1. Using the included power supply (CHAT USB Plus, International, and Global Traveller models only), connect the CHAT 50 to a power outlet. 2. Connect the CHAT 50 to the Cell Phone using the appropriate cable. Contact the ClearOne Technical or Sales Department to order the cables and any other accessories. 3.5mm 2.5mm Connecting the CHAT 50 to an MP3 Player 1.
Chapter 3: Configuring the CHAT 50 Configuring Your CHAT 50 This section describes how you configure your CHAT 50 for the specific devices you are connecting to. The CHAT software contains a database of pre-configured device settings that allows you to instantly select and apply optimal settings for supported devices. > Note: From time to time, ClearOne adds additional devices to the database.
Device Setup Device Setup configures the CHAT 50 for use with specific devices to ensure optimal sound quality. To configure a specific device for use with the CHAT 50, use the procedure shown below. 1. The first column displays the general types of devices that can be configured for use with the CHAT 50. Select a device in the Select 1st column. The second column will automatically be populated with manufacturer options. 2. Select a manufacturer from the list of options in the Select 2nd column.
Chapter 4: Using the CHAT Application Optimizing Sound Quality For optimal sound quality, you must adjust the CHAT 50’s audio settings for each device and application you will be using as described in the procedures below. > Note: The volume settings in the CHAT software are synchronized with the Windows volume settings. Changing the volume using the CHAT software or the buttons on the CHAT 50 also changes the volume settings in Windows.
Removing Devices from My Devices To remove a device from the My Devices list, select the device you wish to remove and then click the Remove from My Devices button, then click Yes in the Delete Confirm dialog that appears. Applying Audio Settings to the CHAT 50 Select the device you wish to use with the CHAT 50, then click the Apply to CHAT button to apply the custom audio settings. Update Firmware Clicking the Update Firmware button displays the update firmware screen.
Check for Firmware Updates Perform the following steps to automatically update your firmware and device database: 1. Click the Check for updates button to check the web for available updates. 2. The following series of messages appears below the progress bar: • “Locating website...” • “Website found” • “Click Update to load new firmware into device” (Appears only if a new firmware file is available.
Manual Updates > Note: This procedure is for advanced users, technical support purposes, and corporate environments where IT security policies may prohibit automatic updates. Loading an incorrect firmware file can cause unpredictable results. In most cases, you should use the automatic update procedure by clicking the Check for updates button. To manually change the firmware version loaded in the CHAT 50, use the procedure shown below. 1. Click the Select File button. An Open dialog appears. 2.
Help The Help button provides the following options: • Click Help to activate the online help file. • Click About to get information about your CHAT 50. • Click ClearOne Homepage to visit the ClearOne Web site using your default Web browser. • Click Registration to register your CHAT 50 with ClearOne using your default Web browser. Advanced Settings Click the Advanced button to display the Advanced Settings screen. The Advanced screen displays the current audio settings for your CHAT 50.
Advanced Settings: Audio Settings The Audio Settings screen displays the current audio settings and allows you to change them. You can also create custom audio settings for a particular device (see the Advanced Screen: Database section for more information). Available audio settings include: • USB Audio: Controls CHAT 50 audio settings when it is connected via USB to your computer. Use the mute buttons to mute the microphone or speaker on the CHAT 50.
Advanced Settings: Database The Database screen allows you to view devices, create devices, and edit devices in the Device Database. The database includes pre-defined devices with optimal audio settings pre-programmed by ClearOne (identified by the ClearOne icon next to the devices). Custom devices that have been created using this screen or the My Devices screen are identified by the Custom Device icon next to the device.
Create A New Device To create a new device with custom audio settings, use the following procedure: 1. Click the New button. The Add Settings to Database dialog appears. 2. Adjust the audio settings as needed, or click Upload from CHAT to upload and display the CHAT 50’s current audio settings. 3. Use the Select 1st and Select 2nd lists to select a device type and manufacturer for the device; select either the Other or the All option if no appropriate setting is available.
Deleting Custom Devices To delete custom devices from the database, simply click the Delete button after selecting the device you wish to delete. You can only delete custom devices; you cannot delete pre-programmed devices (devices with the ClearOne icon next to them). Advanced Settings: LOG The CHAT application keeps a log of device events, firmware upgrades, and software upgrades in a text file. You can view, save, and print the log as needed.
Chapter 5: Maintenance Caring for Your CHAT 50 • Follow all warnings and instructions marked on your CHAT 50. • Unplug the USB 2.0 cable from the CHAT 50 before cleaning. • Unplug the power supply from the wall outlet before cleaning. • Do not use liquid or aerosol cleaners. Use a damp cloth moistened with water to clean the outside of your CHAT 50 and power supply. Troubleshooting Poor Sound Quality If you experience poor sound quality, check the following list for solutions to common issues.
Interrupted Firmware Update Recovery If a firmware update is interrupted by loss of power to the CHAT 50, the USB cable being disconnected, or an unexpected programming error, the CHAT 50 may not function properly. To restore firmware, boot the CHAT 50 in Generic mode using the instructions shown below. 1. Disconnect the USB cable from the CHAT 50. 2. Hold down the MUTE button while re-connecting the USB cable. 3. The Update Firmware Recovery screen appears. 4.
Chapter 6: Appendix Specifications System Requirements Windows XP Windows Vista Windows 7 Connections USB: Version 2.0 Compatible Type: Mini-B Female 3.5 mm Line I/O Mini-Plug: Frequency Response: 20 Hz - 20 kHz +/- 1 dB Maximum Input/Output Levels: 0 dBu Ring - Line Input: Input Impedance: 10 kΩ Tip - Line Output Output Impedance: 50 Ω Sleeve - Ground Controls Volume Up Volume Down Microphone Mute Environmental Operating Temperature: 41 - 104° F (5 - 40° C) Mechanical Dimensions (W x D x H): 3.
European Compliance See the ClearOne Website for specific and most up-to-date European Compliance/Conformity-related information at: www.ClearOne.com/resources/EuroDOC.php FCC PART 15/ICES-003 Compliance This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules and Industry Canada ICES-003. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
