CHAT® 160 | CHATAttach™ 160 - Group Speakerphone for Skype™ USER’S MANUAL
Telephone 1.800.283.5936 1.801.974.3760 FAX 1.801.974.3669 E-mail On the Web Tech.Support@ClearOne.com www.ClearOne.com CHAT 160 | CHATAttach 160 USER’S MANUAL CLEARONE PART NO. 800-000-012 - October 2010 (REV. 2.0) © 2010 ClearOne All rights reserved. No part of this document may be reproduced in any form or by any means without written permission from ClearOne. ClearOne reserves specific privileges. Information in this document is subject to change without notice. U.S.
Table of Contents Chapter 1: Introduction Product Overview............................................................... 1 Service and Support................................................................ 1 Technical Support.................................................................. 1 Sales and Customer Service................................................. 1 Product Returns..................................................................... 1 Unpacking..........................................
Chapter 1: Introduction Product Overview Thank you for purchasing the ClearOne CHAT 160 group speakerphone. The CHAT 160 is a high performance audio peripheral that provides rich audio for hands-free calls with Skype, the popular Internet communication program.
Important Safety Information Read the safety instructions before using this product. This personal speaker phone is not designed for making emergency telephone calls when the power fails. You must make alternative arrangements for telephone access to emergency services. • Read and understand all instructions. Follow all warnings marked on the product. • Unplug the product from the outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use only a damp cloth for cleaning.
Unpacking CHAT 160 Packout The illustration below shows the parts that shipped with each model of the CHAT 160. Contact your dealer for replacement parts and accessories. CHATAttach Packout for the CHAT 160 > NOTE: ClearOne is not responsible for product damage incurred during shipment. You must make claims directly with the carrier. Inspect your shipment carefully for obvious signs of damage. If the shipment appears damaged, retain the original boxes and packing material for inspection by the carrier.
Chapter 2: Getting Started CHAT 160 Controls MUTE STATUS INDICATOR MUTE STATUS INDICATOR VOLUME STATUS INDICATOR MUTE STATUS INDICATOR VOLUME DOWN VOLUME UP MUTE LED Indicators Several blue LED lights show when the CHAT 160 is connected to a PC via USB or when the CHAT 160 is plugged into a breakout box. The three status indicator LEDs above each microphone are blue when the unit is operational and change to red when mute is turned on.
Installing the CHAT Software for Windows > NOTE: The install procedure is the same for Windows XP, Windows Vista and Windows 7 operating systems. The CHAT 160 can be used right out of the box and there’s no software to download or install if it is to be used only with a PC. The following procedure can be used to download and install the CHAT software for the CHAT 160 if it is to be used with other devices or if the CHAT 160 firmware requires updates. 1.
CHATAttach: Connecting Two CHAT Devices The CHATAttach makes it possible to connect two CHAT devices together for larger conference settings using the CHATAttach accessory kit. In order to use the CHATAttach accessory, the following criteria must be met: 1. Both CHAT devices must be the same model number - both CHAT 150, both CHAT 160 or both CHAT 170 devices mixing CHAT models using CHATAttach is not currently possible. 2. Both CHAT devices must have identical firmware versions installed.
CHATAttach Working Modes The following table outlines the CHATAttach working modes. Mode # Mode Code Description Condition 1 Solid Red LED on both CHAT devices CHAT devices are in MUTE mode. Normal 2 Solid Blue LED on both CHAT devices CHAT devices are in UNMUTE mode. Normal 3 Single Blue Volume light on both CHAT devices No PC attached. CHAT devices are in STAND-BY mode and will WAKE-UP when a PC is reattached to a device at which time all previous CHAT device settings will be reinstated.
Chapter 3: Using the Chat Application Using the CHAT Application 1. If not already open, start the CHAT application. 2. Click the My Devices button and select the device you want to tune (select the Other or All option if your device/ application is not listed), then click the Apply to CHAT button. 3. Adjust the speaker and volume settings on the external device or in the application to 50% (half volume). 4.
Update Firmware & Database The Update Firmware screen displays the current firmware version, unit name, and checks ClearOne’s website for available firmware and device database updates. Update Firmware allows you to automatically update to the most recent firmware and device database using the Check for updates button, or you can use the Select File button to manually load an existing firmware file.
> NOTE: If no new firmware or device database updates are available, the following messages will appear below the progress bar: “Your device contains the most recent firmware” “Your database contains the most recent updates” This indicates that your firmware and database are current. No updates are required. 5. Click the Update button to install available updates. The Update dialog box appears.
When you click either of the update buttons, an Update dialog appears. 6. Click Yes to proceed with the firmware or device database update, or No to cancel. 7. A second Update dialog appears. Click Yes to proceed or No to cancel. 8. A series of messages appears below the progress bar indicating that the updates are in progress. WARNING: Do not unplug the CHAT 160 while updates are in progress. 9.
Manual Updates > NOTE: This procedure is for advanced users, technical support purposes, and corporate environments where IT security policies may prohibit automatic updates. Loading an incorrect firmware file can cause unpredictable results. In most cases, you should use the automatic update procedure by pressing the Check for updates button. To manually change the firmware version or database package loaded into your CHAT 160, use the following procedure: 1.
Help The Help button provides the following options: • Click Help to activate the online help file. • Click About to get information about your CHAT 160, including software and firmware revision numbers. • Click ClearOne Homepage to visit the ClearOne website using your default web browser. • Click Registration to register your CHAT 160 with ClearOne using your default web browser. Advanced Advanced displays the current audio settings for your CHAT 160.
Advanced Settings: Audio Settings Audio Settings displays the current audio settings and allows you to change them for the CHAT 160 currently connected to your PC. Available audio settings includes: • USB Audio: These controls affect the audio settings of the CHAT 160 when it is connected via USB to your computer. Use the Mute buttons to mute either the microphone or speaker on the CHAT 160. Use the sliders to adjust the microphone level and speaker level.
Advanced Settings: LOG Log displays a list of actions taken by the CHAT 160, including a timestamp and a description of the action or even. To save the log to a text file, click the Save button. A standard Windows save dialog appears. Name the file and choose the directory in which you wish to save the file (the default directory is the CHAT 160 Log directory). Click Clear to clear all entries in the log window.
Chapter 4: Maintenance Caring for the CHAT 160 • Follow all warnings and instructions in this manual. • Unplug all cables from the CHAT 160 before cleaning. • Unplug the power supply from the wall outlet (Phone/VC only) before cleaning. • Do not use liquid or aerosol cleaners. Use a damp cloth moistened with water to clean the outside of your CHAT 160 and power supply.
Interrupted Firmware Update Recovery If firmware programming was interrupted (such as by a power loss or an accidental cable disconnection), the CHAT 160 might become unstable. The CHAT 160 software will boot into a generic mode and the Generic Mode screen will be displayed. To perform the firmware update, read and follow the on-screen instructions then click the Update Firmware button (see the Update Firmware & Database section in Chapter 3 for detailed instructions).
Chapter 5: Appendix Specifications Operating Systems Supported Windows XP Windows Vista Windows 7 Connections USB: Version 2.0 Compatible Type: Mini-B Female Keyed Connector: Keyed RJ-45 (8-conductor) Controls Volume Up Volume Down Microphone Mute Audio Speaker Bandwidth: 190 Hz - 20 kHz Max Output Level: 85 dB SPL @ 1 foot (0.30 meter) Microphone Bandwidth: 50 Hz - 7.75 kHz Environmental Operating Temperature: 41 - 104° F (5 - 40° C) Processing Full-Duplex Distributed Echo Cancellation (D.E.C.
European Compliance See the ClearOne Website for specific and most up-to-date European Compliance & Conformity related information at: www.ClearOne.com/resources/EuroDOC.php FCC PART 15/ICES-003 Compliance This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules and Industry Canada ICES-003. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
