User's Manual

EVENT LOG
The Event Log keeps a user-definable record of events such as passwords, dialing, reboots and
errors. The selected events are tracked and listed in the Event Log. The INTERACT software must
be connected to a unit to view the Event Log.
Using the Event Log
Open the Event Log
l
Click the Event Log
toolbar button (or Tools/Event Log)
Track events
l Select the events you would like to log
Save the Event Log
1. Click the Save button
2. Name the file
3. Click Save. The log is saved as a .txt file
Print the Event Log
1. Click the Print button
2. Select the printer
3. Click Print
Error Messages
When the INTERACT system encounters an error, an error icon will appear in the lower left
corner of INTERACT Software. Review this log to troubleshoot problems.
View error messages
l Click the error icon in the lower left corner of the INTERACT window
Clear error messages
l Click Clear
Note: Users can also select and copy error messages.
SYSTEM CHECKS
Note: To perform a diagnostic the INTERACT system must be connected.
The System Checks window allows you to check your INTERACT system to be sure all parts of your
system are connected and working properly. You should run the system checks before all uses of
the INTERACT and once a week to troubleshoot any problems.
Open System Diagnostics
l Click the System Checks toolbar button. Alternatively System Checks can be selected from
the Tools menu.
Run System Checks
l Click the Start button.
You will hear a tone as the INTERACT checks attached loudspeakers and mics. When the check is
complete, lights will indicate the status of each component. Green indicates the part is connected
and functioning. Red indicates a problem with the component.
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