User's Manual
Table Of Contents
- _gen_
- Important Safety Information
- INTERACT Software Overview
- INTERACT MIC EX
- INTERACT Dialers
- INTERACT Com / COM-W (Wireless)
- Network Connection
- Phonebook
- Regional Settings
- Event Log
- System Checks
- Firmware Loader
- INTERACT COM Updater
- Serial Commands
- INTERACT AT
- Basic Connections
- Device Toolbox - INTERACT AT
- Mixer Console - INTERACT AT
- Line Input Settings - INTERACT AT
- Line Output Settings -- Interact AT
- Camera Control
- Dialer - INTERACT AT
- Communications Settings - INTERACT AT
- Record Output Settings -- INTERACT AT
- INTERACT Mic and Mic EX Settings - INTERACT AT Only
- Playback Input Settings - INTERACT AT
- Telephone Settings - INTERACT AT
- Loudspeaker Settings - INTERACT AT
- INTERACT COM Settings - INTERACT AT
- INTERACT PRO
- INTERACT PRO 8i
- Device Toolbox - INTERACT PRO
- Mic Settings - INTERACT PRO
- Mixer Console - INTERACT PRO
- Line Input Settings - INTERACT PRO
- Presets - INTERACT PRO
- Dialer - INTERACT PRO
- Communications Settings - INTERACT PRO
- COM Settings - INTERACT PRO
- Telcos - INTERACT PRO
- Processing Settings - INTERACT PRO
- Output Settings - INTERACT PRO
- Compliance
- Bookmarks
FIRMWARE LOADER
Updates and enhancements to your INTERACT system are made available through new software
and firmware releases which can be downloaded from the ClearOne web site. Once you have
installed the new software version, you will need to upload new firmware files to your INTERACT
units.
Connect to the INTERACT unit
Click the INTERACT unit icon in the Connection list. If you are connecting via IP you will be
prompted to enter the user name and password (defaults are clearone/interact). Once a
connection is established, the Configuration screen will appear and the unit name and Online
status will be displayed.
It is recommended that you make a backup of your original Site File, located in the same location
you saved the file. The firmware will be located in the Interact Software folder, located in:
C:\Program Files\ClearOne\Interact\1.0\firmware
Upload Firmware
1. Click the Firmware Loader button on the toolbar.
2. Click the File button
3. Browse to the correct file located in INTERACT Software folder C:\Program Files\Cle-
arOne\Interact\1.0\firmware.
4. Click Open
5. Click the Update button.
6. The File Transfer Progress bar will indicate when the firmware has been uploaded.
Once completed the unit will reboot.
INTERACTCOMUPDATER
Updates and enhancements to your INTERACT system are made available through new software
and firmware releases which can be downloaded from the ClearOne web site. Once you have
installed the new software version, you will need to upload new firmware files to your INTERACT
units.
Connect to the INTERACT unit
Note: Your INTERACT COM must be linked to your INTERACT unit. Correct linking
and power will be indicated by a blue light on the front of the INTERACT COM.
Update Firmware
1. Connect the INTERACT COM to your Computer with a USB cable. If you are asked to install
drivers follow the onscreen wizard.
2. Once the INTERACTCOM is connected, click the INTERACT COM Updater button on the
toolbar (or Tools/INTERACTCOMUpdater).
3. Click the Select File button
4. Browse to the correct file located in C:\Program Files\ClearOne\Interact\1.0\firmware
5. Click Open
6. Click the Update button.
During the upgrade process you may be asked to install drivers; these USB device drivers are
necessary to continue the Interact COM update. Follow the prompts in the Device Driver Wizard to
complete driver installation and Interact COM Update.
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