CONVERGE™ PRO 880/840T/TH20/8i Professional Conferencing Systems INSTALLATION & OPERATION MANUAL
TECHNICAL SUPPORT Telephone Fax Email Web 1.800.283.5936 1.801.974.3760 1.801.977.0087 tech.support@clearone.com www.clearone.com CONVERGE PRO 880/840T/TH20/8I INSTALLATION & OPERATION MANUAL CLEARONE PART NO. 800-151-880 (REVISION 0.91) May 2007 © 2007 ClearOne Communications, inc. All rights reserved. No part of this document may be reproduced in any form or by any means without written permission from ClearOne Communications. Printed in the United States of America.
TABLE OF CONTENTS CHAPTER 1: INTRODUCTION Converge Pro Product Family Overview Converge Pro Product Descriptions Customer Service And Support Product Registration Warranty Information Operating Requirements System Requirements Unpacking Controls And Connections CHAPTER 2: EXPANSION BUS & LCD PROGRAMMING Expansion Bus Device IDs Lcd Programming Overview Lcd Channels Menu Lcd Settings Menu Lcd Macros Menu Lcd Presets Menu CHAPTER 3: CONVERGE CONSOLE PROGRAMMING Installing Converge Console Converge Console
TABLE OF CONTENTS (CONTINUED) CHAPTER 3: CONVERGE CONSOLE PROGRAMMING Macro Tab Gating Tab Control Tab String Tab Event Scheduler Tab Database Tab Optimizing Gain Structure Creating Channel Objects Drag And Drop Configuration Preset Mode File Menu Overview Print Reports View Menu Overview Add Menu Connect Menu Overview Modes Menu Overview Services Menu Overview Dialer Phonebook (840T and TH20) Label Editor Device Log Event Log Web Builder Tab Firmware Loader Debug Console System Checks Execute Presets 29
CHAPTER 1: INTRODUCTION CONVERGE PRO PRODUCT FAMILY OVERVIEW Congratulations on purchasing a ClearOne® Converge™ Pro audio conferencing solution. The Converge™ Pro product family represents a revolutionary advance in state-of-the-art audio technology for large-scale conferencing applications. ClearOne® Communications introduced its first audio conferencing products to the market in 1990 under the brand name Gentner®.
Models The Converge™ Pro product family includes the following models: • • • • Converge™ Pro 880 Converge™ Pro 840T Converge™ Pro TH20 Converge™ Pro 8i Common Benefits All products in the Converge™ Pro product family offer the following benefits: • • • • • • • • • Superior audio quality ClearOne®’s next generation signal processing algorithms Field-proven conferencing technology Flexible configuration and expandability Improved software interface Simplified programming Reduced installation times Best-in-
microphones and 16 phone lines for a single site. • Increased distance between units—up to 200 feet/60.96 meters. • Graphical, user-configurable routing matrix allows you to route any input channel to any output, processing, or fader channel (or combination thereof) on any Converge™ Pro unit, or across the expansion bus. • Front panel control of mute and gain for all input and output and output channels. • Safety mute button on the Console™ software button bar instantly mutes all outputs.
CONVERGE PRO PRODUCT DESCRIPTIONS Converge Pro 880 The successor to the industry-leading XAP® 800. As the flagship product in ClearOne’s next-generation Converge Pro professional audio conferencing product line, the 880 delivers rich functionality with improved audio performance, enhanced management, and simplified configuration for audio conferencing and sound reinforcement applications.
Converge Pro 840T The successor to the industry-leading XAP® 400. Leveraging the rich functionality of the flagship ConvergeTM Pro 880, the new 840T includes a built-in telephone interface and power amplifier for standalone conferencing applications. It also provides expansion capability with other ConvergeTM Pro mixers for complex installations.
Converge Pro 8i An input-only expansion box for the Converge Pro platform. The 8i delivers new economical configuration flexibility. It can be added to 880 or 840T systems for additional mic and line inputs, allowing customers to match the number of inputs and outputs required for audio conferencing and sound reinforcement installations.
Converge Pro TH20 The successor to the industry-leading XAP® TH2. The TH20 enables conference call functionality for ConvergeTM Pro installations with its single telephone line connection. Up to 16 units can be linked for greatly expanded conferencing capability. It also adds two line-level inputs and outputs for increased system capacity.
CUSTOMER SERVICE AND SUPPORT ClearOne is committed to providing best-in-class customer service and support. If you need assistance installing, configuring, or operating your Converge Pro system, or if you have questions about ClearOne products or services, please contact us at one of the locations listed below. ClearOne also welcomes your comments and suggestions so we can continue to improve our products and serve our customers’ needs.
OPERATING REQUIREMENTS Power Converge Pro devices automatically accommodate voltages of 100–240 VAC, 50/60 Hz, 15 W. Telephone Converge Pro devices operate on a standard analog telephone line and connect to the telephone system with a standard RJ-11 modular jack. If you do not have an RJ-11 jack where you want to install your Converge Pro, call your local telephone company for installation.
UNPACKING Use the pack-out diagrams below to verify that you received all components for your Converge Pro product. NOTE: ClearOne is not responsible for product damage incurred during shipment. You must make claims directly with the carrier. Inspect your shipment carefully for obvious signs of damage. If the shipment appears damaged, retain the original boxes and packing material for inspection by the carrier. Contact your carrier immediately.
Converge Pro 840T Package Contents CONVERGE PRO 840T 1 2 3 4 TELCO TX RX MENU ESC SELECT TELCO ON/OFF METER -30 -10 -4 0 +4 +8 +12 CONVERGE PRO 840T 910-151-840 (QTY 1) CONN, TERM BLOCK/F 12 POS GREEN 673-017-212 (QTY 1) SCREW/WASHER ACC KIT, RACK DECOR 4EA BLK 680-000-001 (QTY 1) CONN, TERM BLOCK/F 12 POS BLACK 673-017-012 (QTY 2) CD, MANUAL CONVERGE 880/840/TH20 800-151-881 (QTY 1) PWR CORD, MOLDED 8' BLK 3 COND 699-150-006 (QTY 1) CONN, TERM BLOCK/F 12 POS ORANGE 673-017-112 (QTY 1) MANU
Converge Pro TH20 Package Contents CONVERGE PRO TH20 MENU TELCO TX RX ESC SELECT TELCO ON/OFF METER -30 -10 -4 0 +4 +8 +12 CONVERGE PRO TH20 910-151-820 (QTY 1) CD, MANUAL CONVERGE 880/840/TH20 800-151-881 (QTY 1) SCREW/W ASHER ACC KIT , RACK DECOR 4EA 680-000-001 (QTY 1) CONN, TERM BLOCK/F 6 POS 3.18 MM SPC BLACK PHOENIX 673-017-006 (QTY 1) CABLE ASSEMBL Y, RJ45/RJ45 18" 830-150-004 (QTY 1) CONN, TERM BLOCK /F 6 POS 3.
Converge Pro 8i Package Contents CONVERGE PRO 8i 1 2 3 4 5 6 TELCO 7 8 MENU ESC SELECT METER -30 -10 -4 0 +4 +8 +12 CONVERGE PRO 8i 910-151-810 (QTY 1) CONN, TERM BLOCK/F 12 POS GREEN 673-017-212 (QTY 1) SCREW/W ASHER ACC KIT , RACK DECOR 4EA 680-000-001 (QTY 1) BLK CONN, TERM BLOCK/F 12 POS ORANGE 673-017-1 12 (QTY 2) CABLE ASSEMBL Y, RJ45/RJ45 18" 830-150-004 (QTY 1) PWR CORD, MOLDED 8' BLK 3 COND 699-150-006 (QTY 1) MANUAL, CONVERGE 8i 800-151-810 (QTY 1) CD, MANUAL CONVERGE 880/840/TH20/8
CONTROLS AND CONNECTIONS Refer to the following diagrams for a description of Converge Pro front panel controls and their functionality, and the back panel connections available on your Converge Pro system.
Converge Pro Front Panel Control Descriptions A. USB Type B Port: Provides convenient front panel connectivity for laptops, computers, and other USB devices. B. Microphone-On LEDs: These LEDs indicate microphone gate status. C. LCD Display: The LCD display shows model number, unit name, IP address, programming menu pages, menu options, configuration settings, and parameter values. D.
Converge Pro Rear Panels Converge Pro 880 Rear Panel Converge Pro 840T Rear Panel Converge Pro TH20 Rear Panel Converge Pro 8i Rear Panel 16 Chapter 1: Introduction
Converge Pro Rear Panels 1. AC Power: IEC connector, 100–240VAC auto-adjusting, 50/60Hz. 2. Mic/Line Inputs: Mini-terminal push-on block connector for any combination of microphone and/or line level inputs. (Converge Pro 880: 8 inputs. Converge Pro 840T: 4 inputs. Converge Pro 8I: 8 inputs. Converge Pro TH20: 0 inputs) 3. Line Outputs: Mini-terminal push-on block connector for line-level outputs for use with any combination of gated/non-gated inputs. (Converge Pro 880 and 840T only.) 4.
18 Chapter 2: Expansion Bus & LCD Programming
CHAPTER 2: EXPANSION BUS & LCD PROGRAMMING EXPANSION BUS The Converge Pro Expansion Bus (E-bus) allows you to connect multiple Converge-Pro units together to create powerful audio and conferencing solutions for any size venue. The E-bus is a proprietary digital audio bus that provides control and audio data links between Converge Pro devices.
DEVICE IDS Device IDs provide unique identifiers for all Converge Pro units that are linked together. After making E-bus connections between Converge Pro units, you must set a unique Device ID number for all units of the same Device Type in the network. Device Types and IDs Converge Pro Device Types and Device IDs by model are as follows: Model Device Type Device ID Range 880 1 0-7 TH20 2 0-F 840T 3 0-7 8i A 0-7 NOTE: All Converge Pro units ship from the factory with a default DID of 0.
4. Use the Menu Dial to highlight the desired value. Press the Select button to select it. 5. The Change DID Menu prompt appears. Choose Yes to set the selected DID value, or No to return to the Device ID menu. CHANGING DID MENU Change DID to 4? Yes No 6. Press Esc until to return to the Settings menu. 7. Repeat this process for each Converge Pro device on the E-bus network. NOTE: You can also set Device IDs in the Unit Properties screen in Console.
Adjusting LCD Menu Parameters Use the following procedure to adjust LCD Menu parameters for your Converge Pro units(s): 1. 2. 3. 4. Scroll to the parameter you want to adjust using the Menu Dial. Press the Select button to select the parameter. The parameter will flash when selected. Select the value for the parameter using the Menu Dial. Press the Select button to save the parameter value. To discard the change and return to the previous menu, press the Esc button.
LCD Default Display When you power up a Converge Pro unit, the LCD display reads Initializing. If an error code appears, contact ClearOne Technical Support. When initialization is complete, ClearOne Converge[Model Number] appears on the LCD Panel, along with the device name (if named) and firmware revision level as shown below. Converge 840T 30CONVERGE840T-0 0. 0. 45 Model Unit ID Firmware Level To access the LCD menu, press the Select button.
LCD CHANNELS MENU The LCD Channels Menu allows you to adjust the Gain level and turn Mute On or Off for all channels on a Converge Pro unit. Accessing the Channels Menu To access the Channels menu, press the Select button on the front panel, use the Menu Dial to select Channels, and press the Select button. The Channels menu appears as shown below: CHANNELS PAGE 1/2 Mics Inputs Outputs Process Channels menu options (i.e.
1. 2. 3. 4. 5. Use the Menu Dial to highlight Gain or Mute Press the Select button Select the desired value using the Menu Dial Press the Select button to set the selected value Press the Esc button to return to the Channels menu NOTE: When Mute is set to On for a Mic Input Channel, the Microphone-On LED for that channel illuminates red on the front panel.
These options are described in the following sections. RS-232 There are two parameters in the RS-232 menu: Baud Rate and Flow Control. To change these settings, use the following procedure 1. 2. 3. 4. 5.
For more information, see the Table of Contents for these related topics: • • • • • • • LCD Programming Overview LCD Channels Menu LCD Macros Menu LCD Presets Menu Site Properties String Tab Unit Properties LCD MACROS MENU The LCD Macros Menu allows you to execute Macros from the Converge Pro front panel. To record Macros, use the Macro Tab in Console.
LCD PRESETS MENU The LCD Presets Menu allows you to execute Presets from the Converge Pro front panel. To create Presets, use the Console software in Preset Mode. Accessing the Presets Menu To access the menu, press the Select Button on the front panel, use the Menu Dial to select Presets, and press the Select Button.
CHAPTER 3: CONVERGE CONSOLE PROGRAMMING INSTALLING CONVERGE CONSOLE 1. 2. 3. 4. Boot the PC to the Windows operating system. Ensure that all other programs or applications are closed. Insert the ClearOne Audio Products CD into the CD-ROM drive. If the Autorun feature is enabled on the PC, the ClearOne Welcome window opens. Click the Software tab and select Console. 5. If the Autorun window does not open, open the Windows Start menu and choose Run. Type :\\ converge_console.
CONVERGE CONSOLE OVERVIEW The Converge Console software provides a powerful, intuitive interface for configuring and controlling your Converge Pro system. While you can use LCD Programming for some simple configuration tasks, you must use Console for the advanced configuration tasks required to customize Converge Pro units for your application.
Menu Bar Menus available on the Menu Bar include: • File • View • Add • Connect • Modes • Services • Help: Opens this help system and provides software and firmware version information. Button Bar Buttons available on the Button Bar include: Create Site Open Site Save Site Connect Disconnect Refresh Site: Refreshes the site data displayed based on current status.
Tab Bar Tabs available on the Tab Bar include: • Unit • Channel View • Matrix • AEC Reference • Macro • Gating • Control • String • Event Scheduler • Database Clicking a tab displays the screen for that tab in the Console Center Pane. Site Pane In Configuration Mode, the Site Pane contains the Site Selection drop-down list, Site View tab, and Tree View tab. Right-clicking in either the Site View tab or the Tree View tab brings up a context-sensitive menu with site, unit, channel, and reporting options.
In Preset Mode, the Site Pane displays the Current Site, Current Unit, Preset Selection list, and the Preset Name, Description, and Preset Mask entry fields. Center Pane The Center Pane displays the screen for the selected Console Tab. As shown above, the default screen is Unit Tab.
Objects Pane The Object Pane contains the AV Devices tab, which allows you to select from a list of preconfigured device settings and apply them instantly to a channel; and the Objects tab, which allows you to select from a list of custom channel objects and instantly apply them to a specific channel type. AV Devices and channel Objects are stored in the Database. Status Bar The Status Bar displays the current Console Mode, as well as connection status, site information, and unit information.
SITE FILE OVERVIEW Site Files allow you to store configuration settings for one or more Converge Pro units, including Inputs, Outputs, Fader channels, Processing channels, Matrix routing, and Presets, for a specific application or venue. Site files also provide Console with the necessary information to communicate with the site hardware using your PC. Site files are a powerful tool for creating a library of configuration files for specific applications and room types.
The File menu appears. Select Open Site as shown below. The Open dialog appears. Locate the Site file you want to open and click Open. Console opens the Site file, and it appears in the Site Selection drop-down list in the Site Pane as shown below. The selected site file is now available for use in the venue.
Saving Site Files To save the current Site configuration parameters, including any changes made since the active Site file was opened, click the Save button on the Button Bar, or select Save or Save As from the File menu. Working with Site Files Site Files are created, maintained, and activated (connected) using the Console software as described in these help topics.
CONNECT TO A SITE Connect To a Site Click the Connect button on the Console Button Bar, or select Connect from the Connect Menu. The Connect dialog appears as shown below. Connection options include: • To automatically create a new Site File, select the Create New Document and Connect to Site radio button.
SITE PROPERTIES Site Files are created and modified using the Site Properties window in Console. Site files contain all information about a particular installation including properties for all units in a Site. For more information see Site File Overview. Accessing Site Properties To access the Site Properties window, select the File menu in Console. The File menu appears. Select Site Properties as shown below. The Site Properties window appears with the General tab selected.
Create A New Site To create a new site, New Site from the File menu or by clicking the New Site button on the Console Button Bar. The Site Properties window appears. Site Properties are described in the following sections. NOTE: You must have Administrator privileges to modify usernames and/or passwords. Also, usernames and passwords are not case sensitive. Site Properties are described in the following sections.
Control Master Unit (SNMP) All units in the Site appear in the Control Master Unit list. Selecting a Control Master Unit designates that unit to control the SNMP interactions for the entire Site across IP-based networks. All other units in the Site are Control Slave Units. Control Slave Units report events to the Control Master Unit for SNMP reporting and SMTP email notifications. Serial Control interactions and Audio Control interactions are not affected by a unit’s Control Master Unit designation.
User access privilege levels are as follows: • Administrator: Full access • Manager: Access to the Dialer and management pages. • User: Access to the Dialer screen NOTE: You must have Administrator privileges to modify usernames and passwords. Also, Usernames and passwords are NOT case sensitive. Enter the appropriate user information and press OK to save the user information or Cancel to return to the Site Properties dialog.
location information in the Location section of the tab (optional). Press OK to save the Site file, or Cancel to close the Site Properties window.
UNIT PROPERTIES Unit Properties define properties for a specific Converge Pro unit. Unit Properties enable you to configure general unit settings such as name, and telephone country code, as well as IP and serial communication settings. Site properties that apply to all units in a Converge Pro network are configured using Site Properties.
Add A New Unit To add a unit to a Site, right-click in either the Site View tab or the Tree View tab of the Site View pane, or select the unit type you want to add from the Add menu on the Menu Bar as shown below. The Unit Properties window appears. Unit Properties settings are described in the following sections. Unit Properties: General Tab The Unit ID and MAC Address for the selected unit are automatically displayed at the top of the Info section of the tab.
Device IDs ensure that the Console software synchronizes with the proper unit when there are multiple Converge Pro units of the same type on a network. Therefore, each Converge Pro unit of the same type in a Site must have a unique Device ID. All Converge Pro units ship from the factory with a default DID of 0.
maintained by the Converge Pro unit connected to a control device through its RS-232 Serial Port, in this case the third unit in the network which is also designated as the first Audio Master in the network. NOTE: A master unit is not required in Converge Pro networks, and in most installations, all units will be slaves. NOTE: SNMP Control is not affected by Audio Master designations. For information about the Link In Link Out connections used to build Converge Pro networks, see Controls & Connections.
IP Settings If you want to use DHCP (Dynamic Host Configuration Protocol), select the DHCP checkbox. (Selecting DHCP disables the remaining IP settings.) Otherwise, enter the IP Address, Subnet, and Gateway information, and DNS (Domain Name Server) addresses for your installation. Serial Port Settings Select the Serial Port settings (Baud Rate and Flow Control) that are appropriate for your installation.
CONFIGURATION MODE OVERVIEW Converge Console has two modes: Configuration Mode (default) and Preset Mode. Configuration Mode enables you to perform advanced configuration of Converge Pro Sites and Units and customize them to your specific application. Accessing Configuration Mode Console automatically starts in Configuration Mode with the Unit tab displayed as shown below. You can switch between modes by clicking on the Mode buttons on the Button Bar.
CHANNEL VIEW TAB OVERVIEW The Channel View section of the interface provides complete configuration of all functionality related to a given channel, from input to processing to output. The type of channel selected in the Tree View tab of the Current Unit pane determines the contents of the Channel View pane in the center of the Console.
Some buttons, such as the Mute and PPWR (Phantom Power) shown above, toggle features On and Off. Other buttons as shown above, including AEC (Automatic Echo Cancellation), NC (Noise Cancellation), Filter, AGC (Automatic Gain Control), ALC (Automatic Level Control), bring up the Channel Property Configuration screen shown below. Channel Property Configuration Screen The Channel Property Configuration screen is used to configure Mic Input, Line Input, and Processing channels.
Gating The channel routing matrix of the Channel View pane shows the associated Matrix row and routing configuration for the channel selected in the Tree View tab of the Current Unit pane. The channel routing matrix of the Channel View pane for a Mic Input channel is shown below. Use the gating legend to determine the current gating configuration of the selected input channel. As shown in the example above, Input 1 is non-gated and cross-pointed by default to Output 1.
This display is identical to that shown in Channel View when the output channel is selected in the Tree View pane. See Output Settings for more information.
AGC/ALC TAB AGC/ALC enables AGC (Automatic Gain Control) or ALC (Automatic Level Control) and allows you to configure AGC settings for the selected input channel. AGC keeps an input signal a target gain level that you select, and is generally used for Line Input channels. ALC automatically keeps an input signal at a constant level, and is generally used to keep speech levels constant on Mic Input channels.
Use the AGC/ALC radio buttons to select Off, ALC, or AGC. The default is Off. ALC is performed automatically: there are no user configurable settings for ALC. NOTE: AGC occurs after the gain and Filter settings are applied to the for the channel in the audio signal path. The configuration controls for AGC are described in the following sections. Maximum Gain Slider Set the Target Level first, then set the Maximum Gain that you want the AGC to apply to the signal.
For additional information, refer to the Table of Contents for these related topics: • Channel View Tab Overview • AEC (Acoustic Echo Cancellation) • NC (Noise Cancellation) • Gating • Filters • Line Input Settings • Mic Input Settings 56 Chapter 3: Converge® Console Programming
NC (NOISE CANCELLATION) TAB NC (Noise Cancellation) is a process in which ambient (background) noise is removed from an input signal, with no noticeable degradation in signal quality. NC is available on Mic Input channels only. Accessing NC With the Channel View tab selected in the Center Pane, select the desired Mic Input channel on the Tree View tab in the Site Pane, and press the NC button (located just below the Coarse Gain slider).
Configuring Noise Cancellation Select the Enable Noise Canceller checkbox to enable NC for the channel. Adjust the Cancellation Depth slider to the dB setting which provides the best combination of low noise and maximum speech clarity. The attenuation depth can be set in 1dB increments from 6dB to 15dB. Default is 6dB. The default NC is Off.
GATING The Gating button on the Channel View tab enables you to configure gating control for individual Mic Input channels, and assign them to Gating Groups. There are two types of gating for Mic Input channels: Auto Gating and Manual Gating. For more information about Gating Groups, see the Gating Tab section.
Gating Settings: Auto Gating The upper section of the Gate Settings section of the screen contains the gating controls for Auto Gating as shown below. Auto Gating: Settings • Gate Ratio: Specifies how much louder than ambient the audio level must be before the channel automatically gates on. The gate ratio range is from 0 to 50dB. The default is 15dB. • Hold Time: Determines how long the channel stays gated on after the audio falls below the Gate Ratio threshold. The hold time range is from .1 to 8.
Manual Gating: Manual On/Manual Off Select the Manual On radio button to gate the channel on, or Manual Off to gate the channel off. Off gating behavior is controlled by the settings described in the next section. Manual Gating: Settings • Hold Time: Determines how long the channel stays gated on after the channel is manually gated off. The hold time range is from .1 to 8.0 seconds. The default is .3 seconds.
For additional information, refer to the Table of Contents for these related topics: • • • • • • • 62 Gating Tab AEC (Acoustic Echo Cancellation) AGC/ALC (Automatic Gain Control/Automatic Level Control) NC (Noise Cancellation) Filters Line Input Settings Mic Input Settings Chapter 3: Converge® Console Programming
FILTER TAB Filters enable you to shape the audio signals from Mic Inputs for improved audio quality. There are four configurable filter types available for mic input channels: • • • • • All Pass High Pass Low Pass Notch PEQ (Parametric Equalizer) Accessing Filters With the Channel View tab selected on the Tab Bar, select the desired input channel on the Tree View tab in the Site Pane, and press the Filter button (located just below the Post Gain meter).
The following sections describe how to configure and activate input channel filters. Active Filter Use the Active Filter drop-down list to select among active filters. You can configure up to four active filters per input channel. NOTE: There are no filters configured by default. Press the Add Filter button to create a filter for the input channel. When you add a filter, it appears in the Active Filter drop-down list, and on the active filter graph.
To add additional filters, click the Add Filter button. The number of remaining available filters for the channel is shown under Filters Remaining. Filter Types Use the Type drop-down list to select from the following input filters: • All Pass. Frequency range is 20Hz to 20kHz with resolution to 1Hz or four places (whichever is larger). All pass changes the phase of the audio signal at the set frequency. • High Pass. Selectable frequency cutoff is 20Hz to 20kHz, in 1Hz increments. Rolloff is 12dB/octave.
Phase Press the Phase button to display the phase relationship of the graphed frequency response (appears as a grey line on the active filter graph). Bypass All Press the Bypass All button to bypass all filters for the selected input channel. The filters grayed out in graph view, and the bypass status is shown as off in table view.
Add Filter Press the Add Filter button to create a filter for the input channel. When you add a filter, it appears in the Active Filter drop-down list, and on the active filter graph. You can configure up to four active filters per input channel. The number of remaining available filters for the channel is shown under Filters Remaining. Remove Filter Press the Remove Filter button to remove the filter currently selected in the Active Filter drop-down list.
AEC (AUTOMATIC ECHO CANCELLATION) AEC (Acoustic Echo Cancellation) is a process in which acoustical echo is removed from an input signal, thereby improving audio clarity. AEC uses a reference source to perform AEC based on the acoustic characteristics and dynamics of a specific application (room). Use the AEC Reference Tab to set up these references.
The AEC tab shows a signal flow diagram for AEC, and has the following features: Enable AEC, PA Adapt and AEC Reference, NLP (Non-linear Processing), and PTT (Push-to-Talk) Mode. These features are described in the following sections. Enable AEC Checkbox Select the checkbox to enable AEC. PA Adapt and AEC Reference Button This button displays the expansion bus Output channel currently used as the AEC Reference for the selected Input channel.
ERL + ERLE Meter Shows the total ERL and ERLE reduction. This is an average meter that updates only when a receive -only signal is present. PTT (Push to Talk) Mode Select the Enable Push to Talk Mode checkbox to enable PTT. PTT notifies AEC when a microphone is off, and AEC stops adapting, which enables you to use AEC with push-to-talk microphones. When the microphone is off, set the PTT Threshold slider to a level just above that of the Pre-Gain Meter for the channel.
MIC INPUT SETTINGS Mic Input Settings enable you to customize mic input channel settings using the Channel View screen. Accessing Mic Input Settings With the Channel View tab selected on the Tab Bar, select the desired mic input channel on the Tree View tab in the Site Pane. The Center Pane displays a signal processing diagram, meters, and configuration controls for selected mic input channel as shown above.
Pre Gain Meter The Pre Gain meter displays the mic input level before gain adjustments. Meter range is determined by the Coarse Gain Slider in the Gain section of the screen as described below. NOTE: All meters in Console are peak-level meters. Gain Section The Coarse and Fine gain sliders are used to match the level settings between mic inputs, and to adjust the volume level for a given mic input channel.
Post Gate Meter The Post Gate Meter displays the audio level after gating. Meter range is from -30 to +20dB. Channel gating for mic inputs is configured on the Gating tab of the Channel Property Configuration window for mic input channels, which is described in the next section. Channel Configuration Buttons The Channel Configuration Buttons enable you to configure the available features for mic input channels.
Channel Routing Matrix: Inputs The channel routing matrix section of the Channel View screen shows the associated matrix row and audio routing configuration for the selected input channel (mic input 1 in this case). Clicking a cross point box selects it, clicking it a second time sets the cross point, as indicated by a green box. The dB level for set cross points is shown numerically in the box.
This display is identical to that shown in Channel View when the output channel is selected in the Tree View pane. See Output Settings for more information. You can change the channel Label (name) of the output channel in the label entry field; toggle NOM constant gain on or off; toggle Mute on or off; and use the Gain slider to set the gain level for the channel. The Output Level meter shows the level for the channel in real time as you make configuration changes.
For more information on using audio devices and channel objects, see the following topics: • AV Devices • Creating AV Devices • Channel Objects • Database Tab • Drag & Drop Configuration Optimizing Input Gain Structure Optimizing gain structure for input channels maximizes the signal-to-noise ratio for the channel and ensures optimal audio performance. Before configuring an input channel, ClearOne recommends that you review the Optimizing Gain Structure topic.
LINE INPUT SETTINGS Line Input Settings enable you to customize line input channel settings. All settings for a given line input are available on the Channel View screen. Accessing Line Input Settings With the Channel View tab selected on the Tab Bar, select the desired line input channel on the Tree View tab in the Site Pane. The Center Pane displays a signal processing diagram, meters, and configuration controls for selected line input channel as shown above.
Pre Gain Meter The Pre Gain Meter shows the line input level before gain adjustments. Meter range is -30 to 20dB. NOTE: All meters in Console are peak-level meters. Gain Slider The Gain Slider adjusts the line input volume level. Range is from -65dB to +20dB. Post Gain Meter The Post Gain Meter shows the input level after gain adjustments. Meter range is -30 to +20dB. Mute Button Clicking the Mute button toggles muting. The default is off.
Select the Enable AGC checkbox to enable AGC, or deselect it to disable AGC. For AGC configuration details, see AGC Configuration Settings. Channel Routing Matrix: Mic Inputs The channel routing matrix shows the associated matrix row and audio routing configuration for the selected input channel (line input 5 in this case). Clicking a cross point box selects it, clicking it a second time sets the cross point, as indicated by a green box. The dB level for set cross points is shown numerically in the box.
The Cross Point Attenuation slider appears. Move the slider or use the selector box to set the gain/attenuation level in dB. The range is from -60 to 12dB in .5dB increments. The default is 0dB. NOTE: Your changes are automatically saved when you close the slider.
matrix section of the screen). From the menu that appears, select Export Object as shown below. NOTE: You can apply the channel configurations for the current channel to all channels of the same type by selecting the Apply to all option. Enter an appropriate Label (name) in the entry field of Export Object dialog as shown below. Click Export to save the configuration to the database, or Cancel to return to the Channel View screen.
TELCO RX SETTINGS (840T AND TH20) Telco Rx Settings enable you to customize telephone receive channel settings using the Channel View screen. Accessing Telco Rx Settings With the Channel View tab selected on the Tab Bar, select the Telco Rx channel on the Tree View tab in the Site Pane. As shown above, the Center Pane displays a signal flow diagram for the telco rx channel, real-time peaklevel meters, as well as the channel routing matrix that shows the audio routing configuration for the channel.
Channel Configuration Buttons The Channel Configuration Buttons enable you to configure settings for the telco rx channel. With the exception of the Mute button, which toggles muting, clicking a channel configuration button displays the Channel Property Configuration window as shown below. The window contains three tabs: NC (Noise Cancellation), Telco Settings, and Telco Meters, which are described in the following sections.
Telco Settings Tab Settings available on the Telco Settings Tab include: Auto Answer: Set the number of rings before the unit connects an incoming call (or disable the function). The default is Disabled. Auto-Disconnect: Select the auto disconnect mode to control when the unit disconnects a connected call. Modes include Loop Drop + Call Progress, Call Progress, and Loop Drop, and Off. The default is Loop Drop + Call Progress. Ring Type: Select from three different ring tones (Type 1, Type 2, Type 3).
Telco Meters Tab Displays a round-trip signal flow diagram for the selected telco rx input channel, as well as real-time level meters for the signal at each stage of processing. This tab has no configurable settings. NOTE: When you click the Close button (bottom right corner of screen), or close the window manually, any changes you make in the tabs of the Channel Property Configuration: Telco RX screen are automatically saved.
Dial Tone Level Slider The Dial Tone Level slider allows you to set dial tone gain using the slider or selector box. Default is zero. Range is -12dB to 12dB in 1dB increments. Recv Boost Slider The Receive Boost slider allows you to set the gain for the incoming telco rx signal. This is typically used for lowlevel telephone lines, allowing the signal to be boosted to an acceptable level of performance.
To use noise cancellation, click Enable Noise Canceller, then adjust the Cancellation Depth to the setting which provides the best combination of low noise and maximum speech clarity for your installation. The attenuation depth can be set in 1dB increments from 6dB to 15dB. The default is 6dB. The noise canceller default is Off. Clear Effect Button To reduce bandwidth requirements, telephone lines limit audio bandwidth to a range of 300Hz-33kHz.
Gain Slider The Gain slider changes the gain for the telco receive channel from nominal 0. To change the value, use the slider or selector box. Range is from -65 to +20dB in .5dB increments. The default is 0dB. Post-Gain Meter The Post Gain level meter displays the post-gain signal level in dB. Channel Routing Matrtix The channel routing matrix section of the Channel View screen shows the associated matrix row and audio routing configuration for the selected input channel (telco rx in this case).
The Cross Point Attenuation slider appears. Move the slider or use the selector box to set the gain/attenuation level in dB. The range is from -60 to 12dB in .5dB increments. The default is 0dB. NOTE: Your changes are automatically saved when you close the slider. In the channel routing matrix, pressing the button underneath an Output, Process, or Fader cross-point box displays the signal flow diagram and configuration controls for that output channel as shown below.
To save a Telco Rx channel configuration, right click in the Channel View screen (anywhere above the channel routing matrix section of the screen). From the menu that appears, select Export Object as shown below. Enter an appropriate Label (name) in the entry field of Export Object dialog as shown below. Click Export to save the configuration to the database, or Cancel to return to the Channel View screen Console saves the object to the database and displays it in the Object Tree as shown below.
OUTPUT SETTINGS Output Settings enable you to customize output channel settings. All settings for a given output are available on the Channel View screen. Accessing Output Settings With the Channel View tab selected on the Tab Bar, select the desired output channel on the Tree View tab in the Site Pane.
Mute Button Clicking the Mute button toggles muting. The default is off. Gain Slider The Gain slider adjusts output gain level. Use the Gain slider to adjust output volume level. You can also enter the level directly in the 0.0dB box. If you select any level below -60dB, the signal will be muted. To change the value, use the slider or selector box. Range is from -65 to +20dB in .5dB increments. The default is 0dB.
You can click directly on any cross point box in the top row to set a parameter as cross point, or leave it blank, as required for your installation. To adjust cross-point gain/attenuation, right-click on a cross point box and select Cross Point from the pop-up menu. The Cross Point Attenuation slider appears. Move the slider or use the selector box to set the gain/attenuation level in dB. The range is from -60 to 12dB in .5dB increments. The default is 0dB.
You can change the label (name) of the channel in the Output entry box, toggle the NOM button to turn constant gain mode on or off, toggle the Mute button to mute or un-mute the channel, and use the Gain slider to set the gain level for the channel. The Output Level meter shows the level for the channel in real time. NOTE: Changes to channel configuration settings made in the channel routing matrix apply globally to that channel.
Optimizing Output Gain Structure Optimizing gain structure for output channels ensures optimal audio performance. When initially configuring an output channel, ClearOne recommends that you follow the procedures outlined in the Optimizing Gain Structure topic.
TELCO TX SETTINGS Telco Tx Settings enable you to customize telephone transmit channel settings using the Channel View screen. Accessing Telco Tx Settings With the Channel View tab selected on the Tab Bar, select the Telco Tx channel on the Tree View tab in the Site Pane. As shown above, the Center Pane displays a signal flow diagram for the telco tx channel, real-time peak-level meters, as well as a channel routing matrix that shows the audio routing configuration for the channel.
Dialer Button The Dialer button opens the telephone dialer, allowing you to place calls to establish a conference call with a remote location. See Dialer for more information on using the dialer and its features . NOM (Number of Open Mics/Constant Level) Maintains a constant output level by automatically adjusting gain levels based on the number of mics gated on and routed to the selected output channel.
Min/Max Limits Use the yellow and green upper and lower limit arrows on the Gain Scale in the Gain section of the screen to set minimum and maximum gain level limits. These limits only apply when using relative gain commands; absolute gain commands can exceed the min and max limits. Min/Max limits apply to all serially connected control devices and prevent users from adjusting levels beyond the min/max levels. Post-Gain Meter The Post Gain level meter displays the post-gain signal level in dB.
To adjust cross-point gain/attenuation, right-click on a cross point box and select Cross Point from the pop-up menu. The Cross Point Attenuation slider appears. Move the slider or use the selector box to set the gain/attenuation level in dB. The range is from -60 to 12dB in .5dB increments. The default is 0dB. NOTE: Your changes are automatically saved when you close the slider.
You can change the label (name) of the channel in the Telco Tx entry box, toggle the NOM button to turn constant gain mode on or off, toggle the Mute button to mute or un-mute the channel, and use the Gain slider to set the gain level for the channel. The Output Level meter shows the level for the channel in real time. NOTE: Changes to channel configuration settings made in the channel routing matrix apply globally to that channel.
Optimizing Output Gain Structure Optimizing gain structure for output channels ensures optimal audio performance. When initially configuring output channels, ClearOne recommends that you follow the procedures outlined in the Optimizing Gain Structure topic.
PROCESSING SETTINGS Processing Settings enable you to configure Filters, delay, compression, and gain to create precise audio configurations for any venue. There are four processing blocks available for the 840T and eight for the 880 and 8I (A-D for 840T, A-H for 880 and 8I). Accessing Processing Settings With the Channel View tab selected on the Tab Bar, select the desired processing block on the Tree View tab in the Site Pane.
Filter Button Pressing the Filter button brings up the Channel Property Configuration window with the Filter Tab selected as shown below. For more information on using filters, see Filters. Delay Button Pressing the Delay button brings up the Channel Property Configuration window with the Delay Tab selected as shown below.
Introducing an appropriate amount of delay to the forward-mounted driver(s) re-establishes the acoustical alignment necessary for proper sound imaging in a room. The same principle of introducing delay applies to separate speaker enclosures located various distances from the listening area. Other types of delay to consider when establishing delay parameters are delays which occur naturally as a result of processing within the Converge Pro unit. Propagation delay is an example.
Select the Enable Compressor checkbox to activate the compressor. With the compressor you can change the gain transfer characteristics of the signal path and control the dynamics of a signal. When the signal exceeds the Threshold level, gain reduction occurs at the rate specified by the reduction Ratio. The Attack time determines how aggressively the compressor reacts to increases in level. The Release time controls how aggressively the compressor reacts to reductions in level.
Release Determines how quickly compression is disabled. The range is 100ms to 2 seconds, in 5ms increments. Default is 500ms. Input Meter Shows the level of the signal as it enters the compressor. Compression Meter Shows the instantaneous compression value at a given time. Gain Slider & Process Meter Use the Gain Slider to establish the gain level for this processing channel. Range is -65 and 20dB. The Process Meter shows the signal level when a signal is present.
The Cross Point Attenuation slider appears. Move the slider or use the selector box to set the gain/attenuation level in dB. The range is from -60 to 12dB in .5dB increments. The default is 0dB. NOTE: Your changes are automatically saved when you close the slider. Expanded Channel Routing Matrix In the channel routing matrix, pressing the button above or below the cross-point box for a channel displays the signal flow diagram and configuration controls for that channel as shown below.
Channel Objects To streamline site setup tasks, you can save channel configurations as Channel Objects into the Converge Pro Database. For more information, see Creating Channel Objects.
FADER SETTINGS Fader Settings allow you to set configuration parameters for fader channels using the Channel View screen. Fader channels are internal sub-bus channels similar to Processing Channels that provide additional sub-bus mixes that control volumes within a site. Accessing Fader Settings With the Channel View tab selected on the Tab Bar, select the desired processing block on the Tree View tab in the Site Pane.
Gain Slider & Post Gain Meter Adjusts output gain level. Use the Gain slider to adjust output volume level. You can also enter the level directly in the 0.0dB box. The Post Gain meter reflects the post-gain level of the signal in dB. Min/Max Limits Use the yellow and green upper and lower limit arrows on the Gain scale to create minimum and maximum gain level limits. These limits only apply when using relative gain commands; absolute gain commands can exceed the min and max limits.
Expanded Channel Routing Matrix This display is identical to that shown in Channel View when the channel is selected in the Tree View pane. See Line Input Settings, Mic Input Settings, Telco Rx Settings (840T and TH20), Telco Tx Settings (840T and TH20), and Processing Settings for more information. You can change the label (name) of the channel in the label entry box. You can also change channel configuration settings.
UNIT TAB The Unit Tab shows a detailed block diagram for the Converge Pro unit selected in the Site Pane. The diagram shows the path of the audio signal, based on the current unit configuration, and provides a graphical explanation of each stage of audio processing. Accessing the Unit Tab Console automatically starts in Configuration Mode with the Unit tab displayed as shown below. To switch to the Unit tab from any other tab, click the Unit tab on the Tab Bar.
Input Channel Settings Pointing to an Input channel on the LEFT side of the screen highlights it in orange as shown above. Clicking the channel selects it, which enables setting changes and shows the Output channel routing (white highlights) in the Output channel section on the RIGHT side of the screen as shown above. Set the desired Gain settings for the Input channel using the Gain Arrows to the right of the Gain Display.
Processing Channel Settings Pointing to a Processing channel in the Matrix section of the screen highlights it in orange. Clicking the channel selects it, which enables setting changes and shows the Input, Output, Processing, Expansion, and Fader channel routing (white highlights) for the selected Processing channel as shown above. Set the desired Gain settings for the Processing channel using the Gain Arrows to the right of the Gain Display.
Fader Channel Settings Pointing to a Fader channel in the Matrix section of the screen highlights it in orange. Clicking the channel selects it, which enables setting changes and shows the Input, Output, Processing, Expansion, and Fader channel routing (white highlights) for the selected Fader channel as shown above. Set the desired Gain settings for the Processing channel using the Gain Arrows to the right of the Gain Display. Toggle Mute on and off by clicking the associated Mute LED Button.
Expansion Audio RX and TX Pointing to an Expansion RX or TX channel in the Matrix section of the screen highlights it in orange. Clicking the channel selects it and shows the Input (TX channels only), Output (RX channels only), Processing, Expansion, and Fader channel routing (white highlights) for the selected channel as shown above.
MATRIX TAB The Matrix Tab is used to route audio to one or more destinations (outputs, expansion bus, or processing) and to create cross-points between channels. Any number of input-to-output connections can be made in the matrix, with level control at each cross point. Any input or combination of inputs can be routed to any output or combination of outputs.
input to output. The color of the cross point cell identifies the input type: • • • • Yellow = gated mic input Blue = non-gated mic input Brown = pre-AEC Green = all other inputs NOTE: The current level (in dB) is shown in cross point cells. Black cell are restricted routing paths which prevent Telco, E-Bus, Processing, and Fader channels from being routed back to themselves.
any destination within the unit. The Converge Pro 840T has 12 digital mix-minus buses: • O–R buses are defaulted as the mic mix buses and can communicate the NOM count. Gated mics are routed to the O-bus by default. • S–Z buses are defaulted as the auxiliary mix buses. They are used to carry auxiliary audio such as that from codecs and Converge Pro TH20s. These buses are used as mic-mix buses when NOM count is not required.
To copy a cross point to multiple cross points, press to copy, then press while holding down the left-mouse button and dragging the mouse over the cross points to which you want to copy the settings. Copy and Paste Matrix To copy the entire matrix, use the shortcut menu commands or press to copy the matrix, select the unit you want to copy the matrix to in the Site View Tab, and press to paste the matrix into the matrix screen for the selected unit.
AEC REFERENCE TAB The AEC Reference Tab allows you to establish reference sources for Acoustic Echo Cancellation (AEC). AEC uses reference signals as the basis for acoustic echo cancellation. An AEC reference is a digital sample of the receive audio signal (sampled at the far end) that is used by the AEC filter model for adaption and convergence. You can use both unit and expansion bus audio sources as AEC references for the Mic Inputs connected to a unit.
• • • • Output channels Expansion bus channels Speaker outputs (840T only) Virtual references Virtual AEC References Virtual AEC References allow you to combine multiple audio sources for applications where there are two speakers (left and right) providing audio to the far side, combined audio/video conferencing, and audio/video teleconferencing. In these and other multiple output applications, using virtual AEC references improves AEC performance.
NOTE: If the channels selected for a virtual reference use Processing or Faders, you should select the processing or fader channel as the virtual reference source. This provides the AEC process with the most accurate reference for the signal (after shaping by processing or fader channels), thereby providing faster convergence and more accurate AEC performance.
MACRO TAB Macros define a series of commands which can be run from Console, the Front Panel LCD, or by using Serial Commands executed through an external control device. Macros allow you to make quick configuration changes, and to execute multiple Presets simultaneously. Macros can also contain commands that are executed on other Converge Pro units on the Expansion Bus. Converge Pro supports up to 255 macros with an average of 150 command lines each.
3. The Macro Record dialog appears. 4. Make the routing and input/output configuration changes (such as gain adjustments, mute, etc.) in Console that you want to include in the macro. 5. Click Stop in the Macro Record dialog to end macro recording. 6. The macro Command Editor appears with a list of the commands captured. 7. Click Save to save the macro. You can use the Macro Editor to modify recorded macros as described in the next section.
4. Select the Converge Pro device Type, DID (Device ID number), and Command from the drop-down lists. 5. When you select a command, a description of it appears in the Command Description box. The parameters associated with the command also appear, along with the valid values or range for each parameter, in the Argument Description box. 6. Click Add to add the command to the end of the macro, or Insert to insert the command before the currently selected row of the macro.
Executing Macros Macros can be run from Console, from the Front Panel LCD, or through external control devices. Running Macros Using Console Use the following procedure to run a Macro from the Console software: 1. Select the Macro tab from the Console main screen (only available when Console is in ). 2. Select the macro from the Select Macro list. 3. Click Run to run the macro and close the window. Running Macros Using the Front Panel Use the following procedure to run a macro from the front panel: 1.
GATING TAB The Gating Tab of the Console main screen allows you to create Gating Groups and assign Mic Inputs to them for greater flexibility and control. Gating group assignments combine individual channel Gating configurations created using the Channel Properties Configuration screen. When inputs are assigned to a gating group, the gating information from the assigned inputs is used to control how the entire mixer behaves.
Use the Gating Controllers section of the screen to assign Mic Inputs to a gating group. Use Internal gating groups (radio buttons 1-4) to control mic inputs connected to the unit currently selected in the Site Pane. Use Global gating groups (radio buttons A-D) to control mic inputs connected to the current unit, as well as all units connected to the Expansion Bus. Press the Configure button to display and modify individual channel Gating configurations using the Channel Properties Configuration screen.
NOTE: ClearOne recommends using First Mic Priority to maintain maximum audio intelligibility by allowing only one mic to gate on to a participant’s voice. First Mic Priority allows more than one microphone to gate on at same time, but it restricts more than one mic from gating on to the same audio source. It does this by determining the audio level received by all mics when the first mic is gated on, and then using this audio level as the ambient level for the gating group.
CONTROL TAB The Control Tab allows you to configure pin assignments for the user-definable pins on Control/Status Port A and Control/Status Port B of Converge Pro units. The control ports enable external devices to access the Converge Pro complete serial command set, including common functions such as volume control, muting, room combining, and preset changes. All Converge Pro devices connected via the E-bus can be controlled from a single control/status port on any of the devices.
Default Pin Assignments For default pin assignments for Control/Status ports by model, refer to the Converge Pro Installation and Operation Manual. Control/Status Ports Control/Status A and B ports are female DB25 connectors used for General Purpose Input/Output (GPIO) interactions between Converge Pro devices and external control devices (such as wall switches and push-to-talk microphones), as well as controllers (such as AMX and Crestron).
6. Set parameter values for the command as required, then press the Apply button. The command appears in the selected Active/Inactive Command text box. 7. To complete programming for the selected pin, repeat steps 3 through 6 to set the Active Command for the opposite pin state. 8. Repeat steps 1 through 6 to program additional pins.
STRING TAB The String Tab enables you to create up to seven Command Strings that allow Converge Pro devices to control external devices such as lighting, projectors, and room dividers. Command strings are written using the command syntax of the external device being controlled. Converge Pro devices pass command strings as literal text strings to external devices through the RS-232 Port. Accessing the String Tab To create command strings, press the String Tab on the Tab Bar in Console.
Creating Command Strings Type a command string in the Command 0 through Command 7 text boxes in the center pane of the Control Tab. Alternatively, you can copy an existing string from any source, then right-click in a Command entry box and select Paste from the pop-up menu that appears. Running Command Strings Console stores the commands strings created in the Control tab for subsequent execution via the STRING serial command. You can execute the STRING command in Macros and in the Event Scheduler.
EVENT SCHEDULER TAB The Event Scheduler allows you to schedule commands for execution at a specific time (events). Using the event scheduler, you can schedule single events or recurring events that are executed at pre-defined time intervals. Accessing the Event Scheduler To schedule events, press the Event Scheduler Tab on the Tab Bar in Console. Scheduling Events Use the following procedure to schedule events: 1.
The Converge Pro commands available for event scheduling include: • • • • • • MACRO –Executes a macro PRESET –Executes a preset RESET –Resets the specified device SFTYMUTE –Mutes all channels on the specified unit STRING –Runs a command string SYSCHECKS –Runs system diagnostics 2. To schedule a single event, select Single Event and set the desired Start Date/Time in the Time Scheduler section of the screen. 3.
DATABASE TAB The Database Tab enables you to create, modify, and save AV Devices, Channel Objects, and Advanced Objects. AV devices allow you to save pre-defined configurations for a particular type of device, such as a ceiling microphone. Channel objects allow you to save pre-defined configurations for a channel. Advanced objects allow you to save matrix, macro, control, and preset objects for advanced configuration and automation tasks.
AV Devices AV Devices allow you to save pre-defined configurations for a particular type of device, such as a ceiling microphone. To access AV Devices, expand the AV Device Tree in the AV Devices Tab in the Object Pane on the right side of the screen. Click on a device in the tree to display its configuration in the Center Pane. For example, the default settings for a ClearOne tabletop microphone are shown below. NOTE: Pre-defined AV devices created by ClearOne are ReadOnly as indicated in the center pane.
Creating A New AV Device To create a new AV Device, select the type of device you want to create in the AV Devices Tree, then click the New button on the Database Button Bar. The configuration options for that type of device appear on the AV Devices Tab in the Center Pane. For example, the configuration options for a new Video Codec device are shown below. Name the new device using the Name field.
Channel Objects Channel Objects allow you to save pre-defined configurations for a channel, such as an Output channel. To access Objects, select the Objects tab in the Center Pane. The Object Tree appears in the Object Pane on the right side of the screen as shown below.
To create a new channel object, select an object type in the Object Tree and click the New button. Enter a name for the object in the Name field, adjust the channel configuration controls to optimize channel performance for your application, and press the Save button. The new channel object appears in the Object Tree, along with all other custom channel objects you have created, as shown below.
For additional information, refer to the Table of Contents for these related topics: • • • • • • • • • • • • • Site Properties Unit Properties Unit Tab Channel View Tab Overview Line Input Settings Mic Input Settings Telco RX Settings (840T and TH20) Output Settings Telco TX Settings (840T and TH20) Processing Settings Fader Settings Matrix Tab Preset Mode Overview Technical Services: 800-283-5936 143
OPTIMIZING GAIN STRUCTURE Optimizing Gain Structure maximizes the signal-to-noise ratio for each channel, optimizes the performance of Converge Pro processing functions, and ensures optimal audio quality. • Use these guidelines when optimizing initial gain structure for a venue: • Connect all input sources and output devices to the Converge Pro unit(s). • Turn off all processing functions, including AGC/ALC (Automatic Gain Control/Automatic Level Control), NC (Noise Cancellation), and Filters.
NOTE: The Post Gain Meter is a peak meter. If the meter remains green, the level may be too low. If it peaks into red, clipping occurs. Optimizing Gain for Line Input Channels Line inputs are optimized using the same procedure as mic inputs, with the following exceptions. Select the Line Input you want to optimize on the Tree View Tab. With the line source connected, monitor the Post Gain Meter and adjust the gain level.
2. Optimize the gain level for all mic, line, and telco rx inputs routed to the selected output channel. 3. Adjust the Gain Slider until the average level on the Gain Meter matches the nominal level of the next device in the chain. 4. Repeat the above steps for each output channel in the system.
CREATING CHANNEL OBJECTS One of the most powerful features of the Console software is the ability to create Channel Objects. After configuring a channel using the Channel View tab, you can save a channel object into the Database, and use Drag and Drop Configuration to streamline configuration tasks for your Converge Pro installations.
DRAG AND DROP CONFIGURATION Console provides powerful Drag and Drop Configuration capabilities that allow you to quickly configure Converge Pro devices and perform advanced system configuration tasks.
Creating Objects With the exception of custom AV devices, which can only be created using the Database Tab, all objects can be created by right clicking on a screen and using the pop-up menu that appears. For example, to capture the currently displayed control pin programming as a control port object, right click in the Control/Status Pin Select portion of the of the Control Tab screen, and select Export as object from the pop-up menu (see below).
To apply an AV device to a channel, drag the object onto the channel in the Unit or Channel View tabs. For example, to apply a Crown PCC130 tabletop microphone to Mic/Line Input 1, select the object from the AV Devices tree and drag it onto the channel. A dialog prompts you for the distance of the microphone to the talker. Enter a value and press OK to apply the object to the channel. A microphone icon appears next to the channel, indicating that the channel is using an AV device object configuration.
Channel Objects In addition to using AV devices, you can drag and drop Channel Objects in the Unit Tab and the Channel View Tab to instantly apply a saved configuration to a channel. You can save channel objects for all Converge channel types, including Mic Input, Line Input, Telco Rx, Telco Tx, Output, Processing, and Fader channels. For example, you can configure matrix routing, NOM on/off, mute, and gain settings for Output 1 on the Channel View tab as shown below.
Matrix Objects Matrix Objects allow you to save customized matrix configurations into the Database and reuse them. This enables you to instantly re-configure the entire matrix to accommodate changes in conferencing or venue configuration requirements, and to rapidly configure additional Converge Pro units using drag and drop configuration.
PRESET MODE Preset Mode allows you to create, modify, and run presets. There are 32 presets available in Console. Presets provide the configuration flexibility needed to meet the challenges of changing conference room requirements. These changes include audio routing, gating, muting, levels, AEC referencing, and signal processing, as well as room combining and room configuration. Presets allow you to make configuration changes instantaneously—without interrupting or affecting any conferences in progress.
Preset Configuration Tabs In preset mode, the following tabs are available on the Console Tab Bar for defining preset configurations: • Unit Tab • Channel View Tab • Matrix Tab • AEC Reference Tab • Gating Tab • Control Tab The channels available for configuration in a preset are determined by the channels selected in the Use in preset row on the matrix tab. Rows that are not selected in the matrix are grayed out, making them unavailable for preset configuration changes.
Creating Presets Use the following procedure to create presets: 1. Press the Preset Mode button on the Button Bar to put Console into preset mode. 2. Select the number of the preset you want to configure in the Preset Selection list. 3. Enter a Preset Name and Description in the entry fields (optional). 4. Select the channels you want to include in the preset using the Use in preset check boxes in the matrix.
5. Set the output channel cross-points that you want to include in the preset using the matrix. 6. Configure the desired setting changes for the preset including: • Mic Input, Line Input, Output, Telco Rx, Telco Tx, Processing, and Fader channel settings • Gating settings • Control settings • AEC Reference settings 7. Click on the Preset Mask Control/Status B boxes to set the pin states (H = High, L = Low) required to trigger preset execution (optional). See Preset Control Masking for more information. 8.
Executing Presets There are four ways to execute presets: 1. 2. 3. 4. Using Console Using the LCD Preset Menu on the Front Panel Using Control programming and external control devices (such as the closure contacts on a room partition) Using Macros NOTE: Presets only run on the current unit shown in the site pane. However, you can execute a preset on a unit connected to the Expansion Bus by using a macro.
Preset Execution Flags Console uses user-selectable preset flags to determine the current execution state of a preset. This gives you complete control over preset execution, and allows you to combine multiple presets in a macro (or multiple macros) while ensuring that only the presets needed for a given room configuration are executed when needed.
To apply a preset object, drag it from the Objects Pane and drop it onto the Site Pane of Console while in Console is in Preset Mode.
FILE MENU OVERVIEW File Menu allows you to use Site Files and Print Reports. Accessing the File Menu In Console, select File from the menu bar. The File menu appears as shown below: File menu options are explained in the following sections. File Menu: Site Options The File menu site options allow you to Create a New Site, open a saved site with Open Site, or close the current site with Close Site. File Menu: Save Options The File menu save options allow you to Save and Save As a site file.
If you are Connected to a Site, a Confirm dialog appears when you select Exit as shown below. Press Yes to confirm the exit or No to return to Console. Clicking Yes brings up another Confirm dialog as shown below. Click Yes to save changes to the Site File, No to exit Console without saving changes, or Cancel to abort the exit and return to Console.
PRINT REPORTS The Print Reports option on the File menu allows you to print a configuration properties report for a Converge Pro Site or Unit. Accessing Print Reports To print a site or unit report, click on the File menu, select Print, then select Print Site Report or Print Unit Report as shown below. The Report window appears as shown below. Report Window The report button bar provides buttons for viewing and printing the document, as well as saving the report to a PDF file.
VIEW MENU OVERVIEW The View Menu provides an alternate navigation method for viewing the screens displayed by clicking on the Console Tabs. Accessing the View Menu In Console, click View on the menu bar. The View menu appears as shown below: A bullet indicates the view currently displayed in Console.
View Menu Options Options available on the View menu include: • • • • • • • • • • 164 Unit View Channel View Matrix View AEC Reference Macro Builder Gating Builder Control Builder Command String Event Scheduler Database Builder Chapter 3: Converge® Console Programming
ADD MENU The Add Menu allows you to add Converge Pro units to a site using default configuration settings. Accessing the View Menu In Console, click Add on the menu bar.
Adding Units On the Add menu, select the Converge Pro model you want to add to the site. The Unit Properties dialog appears as shown below: Configure the new unit’s properties using the General tab. Configure the new unit’s IP and serial port settings using the Comm tab. For more information on configuring unit properties, see Configure Unit Properties. Press OK to add the unit to the site or Cancel to return to Console.
NOTE: The Status bar at the bottom of the Console window displays the current status of the unit and the site. As shown above, site data errors and unit data errors are indicated by magenta and red LEDs respectively. Complete unit configuration with correct settings to clear the errors. When correct configuration is complete, the status LEDs will change to green.
CONNECT MENU OVERVIEW The Connect Menu enables you to connect to a site, disconnect from a site, and refresh the current display for a site. Connecting to a site allows you to control and configure the units in that site. See Site Setup Overview for more information. Accessing the Connect Menu In Console, select Connect from the menu bar. The Connect menu appears as shown below: Connect Menu Options • Connect: Connects to a site via USB or IP.
MODES MENU OVERVIEW The Modes Menu allows you to switch Console between Configuration Mode and Preset Mode. Configuration Mode allows you to configure a wide range of advanced settings for your Converge Pro unit. Preset Mode allows you to create presets for specific venues and apply them to instantly to your Converge Pro unit. Accessing the Modes Menu In Console, select Modes from the menu bar. The Modes menu appears as shown below: A bullet indicates the current mode.
SERVICES MENU OVERVIEW The Services Menu provides various utilities for using and managing Converge Pro units. Accessing the Services Menu In Console, click Services on the menu bar.
DIALER The Dialer provides a software telephone interface for teleconferencing applications. NOTE: The dialer is only available when Console is connected to a site. Accessing Dialer To access the dialer, select Dialer from the Services menu; press the Dialer button on the Console Button Bar; or press the Dialer button in the Telco Rx or Telco Tx channel view screens.
Using Dialer When using the dialer, the date and time, number dialed, and call status are displayed in the LCD section of the dialer window. Placing and Ending Calls To place a call, select a number from the PhoneBook section of the dialer window, or manually enter a number, then press the ON/OFF hook button. You can also access the Phonebook by pressing the PHONEBOOK button. To end a call, press the ON/OFF hook button. To redial a number, press the REDIAL button.
PHONEBOOK (840T AND TH20) The Phonebook allows you to store telephone numbers and make speed-dial assignments for teleconferencing applications. Accessing Phonebook To access the phone book, select Phonebook from the Services menu; press the Phonebook Console Button Bar; or press the Phonebook button in the Dialer screen. button on the Using Phonebook To add an entry to the phonebook, press the New Entry button; enter a Name and Number; and select a Speed Dial Number (optional).
Press the Add button to add the entry to the phonebook. The number now appears in the phonebook list, and in the Phonebook portion of the Dialer screen. To edit an entry, select it and press the Change button. To delete an entry, select it and press the Remove button.
LABEL EDITOR The Label Editor allows you to quickly change the default names (labels) assigned to all Converge Pro units and channels. Using descriptive names makes it easier to identify units and channels for configuration and management purposes. Label changes are global, and appear throughout Console wherever the label is referenced. In addition to using the label editor to rename objects, you can use the label entry fields provided throughout Console.
DEVICE LOG The Device Log captures user-selectable system events for administration, configuration, and troubleshooting purposes. NOTE: The device log can store 256K bytes of data. Once this limit is reached, the first 128K of data is truncated and logging resumes. Accessing Device Log To access the device log, select Device Log from the Services menu, or click the Device Log Console Button Bar.
Using Device Log In the Device Log window, select the events you want to log using the Event Selection check boxes.
For additional information, please refer to the Table of Contents for these related topics: • • • • • • • • • • 178 Site Properties System Checks Firmware Loader Console Overview LCD Settings Menu Macro Tab Preset Mode Overview Execute Presets Dialer Phonebook Chapter 3: Converge® Console Programming
EVENT LOG The Event Log captures system events for administration and troubleshooting purposes. Event types captured include failed login attempts, site disconnects, unit reboots, socket time outs, internal system errors, and serial command execution errors. Accessing Event Log To access the event log, select Event Log from the Services menu, or click the Event Log Console Button Bar.
Using Event Log Captured events appear in the left section of the Event Log window. Event Codes and Messages appear in the right section of the window. To print the event log, press the Print button. To clear the event log, press the Clear button and answer Yes to the confirmation dialog that appears.
WEB BUILDER TAB Use the Web Builder to configure the User Console and Control Console. These consoles provide access to a subset of Converge Console’s call management and mixing features through a web portal integrated into the Converge Pro firmware. Both consoles are configured using Converge Console software, and are accessed via IP using any PC with Microsoft’s Internet Explorer web browser (requires IE version 5.5 or later).
Select the key you want to program from the drop-down list in the upper left hand corner of the screen. Programmable keys include: • • • • • • Line 1 Line 2 User Volume Down Volume Up Mute If you are configuring a Line or User button, enter a name for it in the Line (or User) Name field (optional). The key selected determines the commands available in the Command drop-down lists in the Command section of the screen. For example, the commands available for the volume buttons include GAIN, MACRO, and RAMP.
For some commands, such as MACRO, the Status section of the command editor becomes active. Status controls the LED status indicator for the associated button based on the state conditions entered in the Active State (LED on) and Inactive State (LED off) rows of the Status section. Pressing a programmed button in the Converge Pro Web Portal executes the command selected in the Press row of the Command section.
The element selected determines the commands available in the Command drop-down lists in the Command section of the screen. For example, the commands available for the mute buttons include MACRO and MUTE. When you select a command, the configurable parameters for that command appear as shown above. (For more information on the command editor, see Command Editor in the Control Tab topic.) Select the Type, DID (device ID), and Command from the drop-down lists.
To access programmed user console call management functions, click on DIALER. To access programmed control console mixing functions, click on MANAGEMENT (shown above).
FIRMWARE LOADER Firmware Loader allows you to upgrade the firmware in your Converge Pro unit when enhancements are released. NOTE: Before upgrading firmware, save a copy of your Site files using the Save or Save As options on the File menu. Accessing Firmware Loader To load firmware, click on the Services menu select Firmware Loader. The Converge Firmware Loader window appears as shown below.
as shown below: When the firmware load is complete, the unit reboots, and a Warning dialog appears as shown below: Click OK to close the Firmware Loader and return to Console. The unit now has the selected firmware file loaded. If you experience problems with firmware loads, please contact ClearOne Technical Support.
DEBUG CONSOLE The Debug Console provides five tabs for monitoring system performance, testing and troubleshooting audio performance, and running system diagnostics: • • • • • • Meter View Gate View Signal Generator System Checks System Check Config Common applications Accessing Debug Console To access the debug console, select Debug Console from the Services menu, or press the Debug Console button on the Console Button Bar. Debug console tabs are described in the following sections.
To configure a meter, select the Unit, Meter Type, and Channel using the drop-down lists. Meter view provides a useful diagnostic tool for system-wide troubleshooting and configuration. Gate View Tab The Gate View tab shows real-time gating status, allowing you to monitor gating activity for the mics and gating groups for the currently connected Converge Pro unit. The gate indicator for each input is dark green in the gate-off condition and light green if the input is gated on.
Test Signal Types The signal generator provides three types of test signals: Pink, White, and Tone. • Pink Noise: A test signal containing all the frequencies in a given audio spectrum, with equal energy in each octave. Pink noise is the default signal. • White Noise: A test signal with equal energy distribution throughout a given frequency range. • Tone: A sine-wave test signal with less than .03% distortion.
NOTE: Use auto sweep to test the frequency response of a room and speakers, and to identify distortion or rattles produced by the speakers or speaker housings. Auto sweep moves the frequency of the signal generator from a low frequency to a high frequency at the specified rate. The Frequency slide control and readout reflect progress while the sweep is in progress. Sweep range is 20Hz—20kHz; increment range is 10Hz—20kHz, and the rate range is 10ms—2000ms. The default rate is 100ms. 3.
System Check Config Tab The System Check Config tab allows you to select and configure the diagnostic tests run on System Checks tab. Select the tests you want to run using the Use in test check boxes, and select the unit(s) and channel(s) you want to test using the Unit and Output Channel drop-down lists. Execute the selected tests by pressing the Start button on the System Checks tab.
SYSTEM CHECKS System Checks enable you to test network connections, telephone connections, microphones, and output channels for all Converge Pro units in a site. Running System Checks will identify component failures within the system based upon the tests you select and configure in System Check Config. Accessing System Checks The System Checks tab appears in the Debug Console screen. To access System Checks, click on the Services menu on the Console main screen: The Services menu appears.
Debug Console Screen Selecting System Checks from the Services menu, or clicking the Debug Console button on the Console Toolbar brings up the Debug Console screen (shown below). System Check Config On the System Checks tab, the Start button appears grayed out (as shown above) until you Connect to a Site, and select the tests you want to run using the System Check Config tab. After connecting to the site you want to test, click the System Check Config tab in Debug Console (shown below).
System Checks When you are finished selecting test configuration options on the System Check Config tab, click the Systems Check tab and press the Start button (shown below). Console runs the test(s) you have selected and configured, and displays the results (shown below). The LEDs display the test status in the Result column, and a description of each test result is shown in the Report column.
LED status indicators: • Red: Subsystem testing for the selected unit failed. • Yellow: Test not selected on System Check Config tab. • Green: Subsystem testing for the selected unit passes.
EXECUTE PRESETS The Execute Presets command on the Services menu allows you to run presets while Console is in Configuration Mode. NOTE: This command is not available while Console is in Preset Mode. Accessing Execute Presets From the Console main screen, click on the Services menu and select Execute Presets as shown below.
The Execute Preset dialog appears as shown below. Select the preset you want to run from the drop-down list, then click Execute to run the preset or Cancel to return to Console. You can also use Macros to execute presets or multiple presets simultaneously. For more information, see Macro Tab.
Technical Services: 800-283-5936 199
200 Appendix A: Serial Commands
APPENDIX A: SERIAL COMMANDS CONVERGE PRO SERIAL COMMAND OVERVIEW This appendix provides summary descriptions of the Converge Pro serial command set. This command set is used for Telnet, RS-232 serial port, and Telnet over USB.
Group and Channels Table Group Alpha Number ? I O M G P Unknown Inputs Outputs Mic Input Gating Group Processing Expansion Bus Audio Channels Line Inputs Expansion Bus Reference Channels 202 Converge TH20 Channel Range 0 1 2 3 4 5 Converge 880 Channel Range N/A 1-12 1-12 1-8 1-8 1-8 Converge 8i Channel Range N/A 1-2 1-2 N/A N/A N/A Converge 840T Channel Range N/A 1-8 1-9 (9 is the power amp.
Meter Type Definitions Table Alpha Numeric Level position for Mics Level position for Line Inputs Level position for Outputs and Telco Transmits I A 1 Input level Input level Input level 2 Level after gain adjustment, but before filter Level after gain adjustment Level after gain adjustment N 3 Level after filter but before gate (non-gated level) N/A N/A N/A G 4 Level after gate (gated level) N/A N/A N/A N/A 5 Echo Return Loss (Not Valid on 1212) N/A N/A N/A N/A Telco Echo R
AA - AUTO ANSWER ENABLE/ DISABLE This command selects/reports the setting of auto answer. Command Form: DEVICE AA [Value] Argument Details Name Channel Group Value Type Channel Group Unsigned Integer Size 1 1 2 Values See Group and Channels 17 (R) 0 = Off 1 = On 2 = Toggle (Null to query in text) Units AAMB - ADAPTIVE AMBIENT MODE This command selects/reports the setting of adaptive ambient.
Value Signed Float 2 -12.00 – 12.00 (Null to query in text) DB AD - AUTO DISCONNECT ENABLE/ DISABLE This command selects/reports the setting of auto disconnect.
Bit Map of Telco 1 XXXX XXXX |Æ Telco RX |Æ Telco TX |-----------|Æ Reserved AEC - ACOUSTIC ECHO CANCELLER ENABLE/ DISABLE This command selects/reports the setting of Acoustic Echo Canceller.
Command Form: DEVICE AMXDUET [Value] Argument Details Name Value Type Unsigned Integer Size 4 Values 0 = Off 1 = On 2 = toggle (Null to query in text) Units Error Number 1 2 3 Text Message Explanation / Possible Solution Memory error. No command found. Argument count error. 4 5 6 7 8 Not implemented. Argument error. Unknown command. Bad Checksum. Preset or Macro Invalid. 9 Password Error. 10 Unit is Busy. The box is out of internal memory. Power cycle the box.
CALLDUR – CALL DURATION This command indicates how long a call has lasted. If no call is in session, this will report 0. At the time of call termination, this command will automatically be sent out reporting the duration.
Value Unsigned Integer 2 0 = Off 1 = On 2 = Toggle (Null to query in text) CLOCK – CLOCK SET This command sets or reports the current time.
Value Unsigned Integer 4 1 = US / Canada 2 = Europe 3 = Mexico 4 = Australia 5 = South Africa 6 = Japan 7 = Brazil 8 = South Korea 9 = China 10 = Singapore 11 = Taiwan 12 = New Zealand 13 = India 14 = Hong Kong 15 = Malaysia 16 = Argentina (Null to query in text) CTRLMASTER – CONTROL MASTER MODE This command reports the mode of the unit for control.
Channel Group Value Channel Group Unsigned Float 1 1 2 See Group and Channels 5 (P) For Converge 1212, 0.00 – 500.00 For all others, 0.00 – 250.00 (Null to query in text) Ms DELAYSEL - DELAY SELECT This command selects/reports the delay activation of an assignable processing channel.
Command Form: DEVICE DFLTM [Channel Group Position] Argument Details Name Channel Type Channel Size 1 Group Position Group Meter Type 1 2 Values See Group and Channels (Null to query in text) 1, 2, 3, 7, 16, 17 (I, O, M, L, T, R) 1 – 4, as applicable for group See Meter Type Definitions Units DIAL – DTMF DIALING This command dials a DTMF sequence or reports back the last sequence dialed.
DTMFC – DTMF CONTINUOUS This command sends a continuous DTMF tone. Command Form: DEVICE DTMFC Argument Details Name Channel Group On/Off Type Channel Group Unsigned Integer Size 1 1 2 Number Reserved Character 1 3 Values See Group and Channels 17 (R) 0 = Off 1 = On ‘0’ – ‘9’, ‘A’ – ‘D’, ‘*’, ‘#’ 0 Units DTMFLVL - DTMF TONE LEVEL This command selects/reports the DTMF tone’s level.
ENETADDR - ETHERNET PORT IP ADDRESS This command selects/reports the IP address of the Ethernet port on the unit. Command Form: DEVICE ENETADDR [Value] ENETDHCP - ETHERNET DHCP SELECTION This command selects/reports the use of DHCP of the Ethernet port on the unit.
Argument Details Name Value Type IP Address Size 4 Values (Null to query in text) Units ENETSUBN - ETHERNET SUBNET MASK This command selects/reports the Subnet mask of the Ethernet port on the unit. Command Form: DEVICE ENETSUBN [Value] Argument Details Name Value Type IP Address Size 4 Values (Null to query in text) Units EREF - EXPANSION BUS REFERENCE This command selects an output or reports which output is the expansion bus reference.
Bandwidth/Subtype Unsigned Float 2 Type 0 – 5, 7 Type 6, 11 Type 8 – 10 0 (Null in text) 0.05 – 5.00 2, 3 Octaves / Type FILTSEL - FILTER SELECT This command turns on and off the filters.
Command Form: DEVICE GAIN [Value] [Absol/Rel] Argument Details Name Channel Group Value Type Channel Group Signed Float Size 1 1 2 Values Units See Group and Channels 1, 2, 3, 5, 7, 12, 16, 17 (I, O, M, P, L, F, T, R) -99.90 – 99.90 ** DB (Null to query in text) Absol / 0 A = Absolute Rel R = Relative Null = Relative ** Note: Values indicate entry range only. Actual internal range of the gain stage is from –65 to 20. Absolute values will be limited to the internal gain range.
Value Unsigned Integer 2 1 = Auto 2 = Manual On 3 = Manual Off (Null to query in text) GOVER - GATING OVERRIDE This command selects/reports the setting of gating override. Command Form: DEVICE GOVER [Value] Argument Details Name Channel Type Channel Size 1 Group Value Group Unsigned Integer 1 2 Values See Group and Channels 3 (M) 0 = Off 1 = On 2 = Toggle (Null to query in text) Units GPIOSTATUS – GENERAL PURPOSE STATUS This command sets the state of a General Purpose Status Pin.
GRPSEL - GATING GROUP SELECT This command selects/reports which Gating Group a microphone input is assigned. Command Form: DEVICE GRPSEL [Value] Argument Details Name Channel Group Value Type Channel Group Channel Size 1 1 2 Values See Group and Channels 3 (M) See 4 (G) in Group and Channels (Null to query in text) Units HOOK - HOOK FLASH This command sends a hook flash. There is no query for this command.
LMO - LAST MIC ON MODE This command selects/reports last Mic on mode. Command Form: DEVICE LMO [Value] Argument Details Name Channel Group Value Type Channel Group Unsigned Integer Size 1 1 2 Values See Group and Channels 4 (G) 0 = Off 1 - 8 = Mic 1 – 8 to be the last mic 0xFF (* in text) = Last Mic to stay on (Null to query in text) Units LOCALNUM – LOCAL NUMBER This command sets or reports back the current value of the local number.
LOCCITY – LOCATION: CITY This command sets/reports the location of the unit: City string. Command Form: DEVICE LOCCITY [Value] Argument Details Name Value Type String Size 80 Values CLEAR = Clear current value 1 – 64 Characters (Null to query in text) Units LOCCNTRY – LOCATION: COUNTRY This command sets/reports the location of the unit: Country string.
Argument Details Name Value Type Hexadecimal Size 4 Values XXXX XXXX XXXX XXXX | | | | | | | | | | | | | | | |Æ Reset | | | | | | | | | | | | | | |Æ Errors | | | | | | | | | | | | | |Æ Password Access | | | | | | | | | | | | |Æ Telco On/Off | | | | | | | | | | | |Æ Dial | | | | | | | | | | |Æ Call Duration | | | | | | | | | |Æ System Checks | | | | | | | | |Æ (reserved) | | | | | | | |Æ (reserved) | | | | | | |Æ Default (Null to query in text) Units LVL - LEVEL This command reports the level of a chann
Argument Details Name Value Type Channel Size 4 Values See 14 (C) in Group and Channels (Null to query last macro ran in text) Units NOTE: The response will indicate successful execution of the macro but does not guarantee that each command within the macro was executed. MAX - MAXIMUM GAIN SETTING This command changes or reports back the maximum gain setting for an input, output or assignable processing block.
Value Unsigned Integer 2 0 = 0 dB 7 = 7 dB 14 = 14 dB 21 = 21 dB 28 = 28 dB 35 = 35 dB 41 = 41 dB 50 = 50 dB 56 = 56 dB (Null to query in text) (No other values are valid and accepted) MMAX - MAXIMUM NUMBER OF MICROPHONES This command selects/reports the maximum number of microphones for a Gating Group.
Cross point 1 High Hexadecimal 4 Bit mask of columns 31 - max (Gated Mics & all other inputs) Cross point 1 Low Hexadecimal 4 Bit mask of columns 0 – 31 (Gated Mics & all other inputs) Cross point 2 High Hexadecimal 4 Bit mask of columns 31 - max (Non Gated Mics) Cross point 2 Low Hexadecimal 4 Bit mask of columns 0 – 31 (Non Gated Mics) Hexadecimal 4 Bit mask of columns 31 - max Cross point 3 High (Pre-AEC Mics) Cross point 3 Low Hexadecimal 4 Bit mask of columns 0 – 31 (Pre-AEC Mics) Also, a microphone ca
Argument Details Name Value Type String Size 16 Values 1 – 15 Characters (Null to query in text) Units NCD - NOISE CANCELLATION DEPTH ADJUST This command selects/reports the setting of the Noise Cancellation.
NTPSRV – NTP NETWORK TIME SERVER ADDRESS This command selects/reports the IP addresses of the NTP Time Server the unit’s NTP client requests time status from. Command Form: DEVICE NTPSRV [Value 1 Value 2] Argument Details Name Value 1 Value 2 Type Size IP Address IP Address Values 4 4 Units (Null to query in text) NULL - NULL THE LINE This command nulls the line. There is no query for this command.
PHONEBOOKADD – ADDS AN ENTRY TO THE PHONEBOOK This command saves an entry in the phonebook. There is no query for this command. No two entries can share the same label. An argument error will be returned if an entry already has the name. To change an entry, you must first delete it and then add it again. If label is blank, the first 20 characters of the number will be used as the label. Number must not be blank. If an entry already exists with the assigned speed dial it will be overwritten.
Value Unsigned Integer 2 0 = Off 1 = On 2 = Toggle (Null to query in text) PRESET - PRESET EXECUTION/REPORTING This command selects/reports the state of a preset.
Channel Channel 1 Group Value Group Unsigned Integer 1 2 See Group and Channels 3 (M) 0 = Off 1 = On 2 = Toggle (Null to query in text) RAMP - RAMP GAIN ADJUSTMENT This command starts / stops the gain ramp for an input, output or assignable processing block. There is no query associated with this command.
RESET - RESET Resets the unit. There is no query for this command. Command Form: DEVICE RESET Argument Details None RING - RING INDICATION This command indicates a ringing line. This command is reportable only. It cannot be queried or set.
Command Form: DEVICE RINGERTEST Argument Details Name Channel Group Reserved Type Channel Group Unsigned Integer Size 1 1 2 Values See Group and Channels 17 (R) 0 Units RXBOOST - RECEIVE BOOST This command selects/reports the receive boost status.
SFTYMUTE – SAFETY MUTE This command selects/reports the state of the safety mute. When on, the safety mute holds all outputs in a muted state. It used for syncing to a G-Ware document to avoid feedback or blown speakers until the box is in a settled state. Command Form: DEVICE SFTYMUTE [Value] Argument Details Name Value Type Channel Size 4 Values 0 = off 1 = on 2 = toggle (Null to Query in Text) Units SIGGEN - SIGNAL GENERATOR This command selects/reports of the signal generator activation.
Start Frequency End Frequency Increment Frequency Rate Repeat Unsigned Float 4 20.00 – 20000.00 Hz Unsigned Float 4 Hz Unsigned Float 4 20.00 – 20000.00 (must be greater than the start) 1.00 – 20000.00 Hz Unsigned Integer 2 10 – 2000 ms Hz Unsigned Integer 2 0 = repeat off 1 = repeat on SIGTOUT - SIGNAL GENERATOR TIME OUT Sets the signal generator time out for the unit.
SNMPMNGRPORT – SNMP MANAGER NOTIFICATION PORT This command selects/reports the SMP Trap port for SNMP Manager. Command Form: DEVICE SNMPMNGRPORT [Value] Argument Details Name Value Type Unsigned Integer Size 4 Values (Null to Query in Text) Units SNMPREADCOMM – SNMP READ COMMUNITY STRING This command selects/reports the SNMP read community string.
Argument Details Name System Check Type Hexadecimal Integer Size 4 Values 15 14 13 12 11 10 09 08 07 06 05 04 03 02 01 00 │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ └── Network │ │ │ │ │ │ │ │ │ │ │ │ │ │ └── Telephone │ │ │ │ │ │ │ │ │ │ │ │ │ └── Mic 1 │ │ │ │ │ │ │ │ │ │ │ │ └── Mic 2 │ │ │ │ │ │ │ │ │ │ │ └── Mic 3 │ │ │ │ │ │ │ │ │ │ └── Mic 4 │ │ │ │ │ │ │ │ │ └── Mic 5 │ │ │ │ │ │ │ │ └── Mic 6 │ │ │ │ │ │ │ └── Mic 7 │ │ │ │ │ │ └── Mic 8 All other bits reserved.
Command Form: DEVICE TAMODE [Value] Argument Details Name Channel Group Value Type Channel Group Unsigned Integer Size 1 1 2 Values See Group and Channels 17 (R) 0 = Auto 1 = Burst (Null to query in text) Units TE - TELCO ENABLE This command selects/reports the hook status.
TELNETPORT - TELNET PORT This command selects/reports the port for telnet connections. Command Form: DEVICE TELNETPORT [Value] Argument Details Name Value Type Unsigned Integer Size 4 Values (Null to Query in Text) Units TEP – TIMED EVENT PROGRAMMING This command programs one of the timed events. There is no query for this command.
Argument Details Name UDT time Type Unsigned Integer Size 4 Values Units UID - UNIT ID This command reports the unit id. This command is read only. Command Form: DEVICE UID [Value] Argument Details Name Value Type Hexadecimal Size 4 Values (Sent with a Null, value returned in text) Units VER - VERSION This command reports the version of the unit. This command is read only. Command Form: DEVICE VER [Value] Argument Details Name Value Type String Size 8 Values Version of format MM.mm.
SERIAL COMMAND SUPPORT TABLE Refer to the following table for serial command support by Converge Pro device type.
ID 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 Command Name REFSEL AARINGS RINGERSEL SIGGENEN SIGGEN STRING TOUT UID VER MMASK DSPMEM CLEAREFFECT LVLREPORTEN DEFAULT PGPIO TSTMODE PUTGET MTRX2 ERROR RESET FILTSEL DELAYSEL WAITSTATE ENETADDR ENETSUBN ENETGATE ENETDNSA MANUFACTURER MODEL ENETDHCP ENETDNS DUPDATE DEVICESERIAL SNMPWRTECOMM SNMPMNGRIP BOOTERR DSPERR ADPRESENT ADCLIP SYSCHECKS LOCCNTRY LOC
ID 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 242 Command Name AEC NLP DEVICENAME DEVICETYPE AA AD DIAL HOOK HOOKD NULL RING RINGEREN SPEEDDIAL DEVICESUBTYPE TAMODE TE PHONEBOOKADD PHONEBOOKDEL COUNTRY RXRD SIGTOUT MIN MAX NCSEL DVER MINMAX DSPDUMP DSPVER ACONN ACONNLVL DTONELVL REDIAL RINGERLVL RXBOOST RXBSTEN DTMFLVL REFSET SFTYMUTE PHONEBOOKCNT PBD
ID 148 149 150 151 152 153 154 155 156 157 158 159 160 161 168 169 170 171 179 180 182 183 184 185 186 187 188 Command Name NAME TELNETEN TELNETPORT SNMPMNGRPORT SNMPREADOMM GGRPMODE PUSHTOTALK PTTTHRESHOLD LVLQUERY MLINE TEP CTRLMASTER ENETDNSA2 ENETDOMAIN DTMFC TSTRESULTS GPIOSTATUS SIGGENSWEEP CALLERID LCDCONTRAST FPGATST CABLECHNG AMXDUET LOCSITENAME MTRXCLEAR SYSCONFIG SYSOUT Converge Pro 880 Converge Pro 840T Converge Pro TH20 Converge Pro 8i X X X X X X X X X X X X X X X X X X X X X X X X X
244 Appendix B: Control/Status Port Default Pinouts
APPENDIX B: DEFAULT PINOUTS CONTROL/STATUS PORT A & B DEFAULT PINOUTS Converge Pro 880 Port A Pin#: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 User Definable Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y N N N N N N N N NA Control/Status Control (Input) Status (Output) Control (Input) Status (Output) Control (Input) Status (Output) Control (Input) Status (Output) Control (Input) Status (Output) Control (Input) Status (Output) Control (Input) Status (Output) Control (Input) Status (Output) Status
Converge PRo TH20 Port A Pin#: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 User Definable Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y NA Control/Status Control (Input) Status (Output) Control (Input) Status (Output) Control (Input) Status (Output) Control (Input) Status (Output) Control (Input) Status (Output) Control (Input) Status (Output) Control (Input) Status (Output) Control (Input) Status (Output) Status (Output) Status (Output) Status (Output) Status (Output) Status (Outp
Technical Services: 800-283-5936 247
248 Appendix C: Specifications
APPENDIX C: SPECIFICATIONS Converge Pro 880 Audio Performance • Conditions: Unless otherwise specified, all measurements are performed with a 20 Hz to 20 kHz BW limit (no weighting) • Frequency Response: 20 Hz to 20 kHz ±1dB • Noise (EIN): -126 dBu, 20 kHz BW, max gain, • Rs=150 Ω • THD+N: <0.
Converge Pro 880 (continued) Control/Status Ports • DB-25 female A/B (2) • Inputs A/B: active low (pull to ground) • Outputs A/B: open collector, 40 VDC max, 40 mA each • +3.3 VDC pins (2) (300 mA over-current protected) Configuration & Administration Software • Converge™ Console Power Input Range • Auto-Adjusting • 100–240 VAC; 50/60 Hz Power Consumption • 30 W Typical Dimensions (L x D x H) • 17.25” x 10.25” x 1.75” • 43.8 x 26 x 4.5 cm Weight • 7.5 lbs/3.3375 kg unit weight • 12 lbs/5.
Converge Pro 840T Audio Performance • Conditions: Unless otherwise specified, all measurements are performed with a 20 Hz to 20 kHz BW limit (no weighting) • Frequency Response: 20 Hz to 20 kHz ±1dB • Noise (EIN): -126 dBu, 20 kHz BW, max gain, • Rs=150 Ω • THD+N: <0.
Converge Pro 840T (continued) Ethernet • Autoswitching with Quality of Connection (QoC) • 10/100 Mbps Ethernet Network Port • 10/100 Mbps Ethernet PC Port • RJ-45 Connectors RS-232 • Serial Command Protocol Only (Console software not supported on RS- 232 port) • DB-9 female • 9,600/19,200/38,400/57,600/115,200 baud rate; 8 bits, 1 stop bit, no parity • Hardware flow control on (default)/off USB • Version 2.
Converge Pro 8i Audio Performance • Conditions: Unless otherwise specified, all measurements are performed with a 20 Hz to 20 kHz BW limit (no weighting) • Frequency Response: 20 Hz to 20 kHz ±1dB • Noise (EIN): -126 dBu, 20 kHz BW, max gain, • Rs=150 Ω • THD+N: <0.
Converge Pro 8i (continued) Operating Temperature • 14° F/-10° C to 122° F/50° C ambient unit temperature Approvals • See Appendix D: Compliance • AES48-2005: AES standard on interconnections — Grounding and EMC practices — Shields of connectors in audio equipment containing active circuitry (self certified) Optional Accessories • Converge Pro 880 • Converge Pro 840T • Converge Pro TH20 • Tabletop Controller • Button Microphone - Omnidirectional • Button Microphone – Unidirectional • Delta Microphone • Tabl
Converge Pro TH20 Telephone Audio Performance • Conditions: Unless otherwise specified, all measurements are performed with Transmit Limiter and Receive ALC disabled • Frequency Response: 250Hz to 3.3 kHz ±1dB • THD+N: <0.3% re-max level 250 Hz to 3.
256 Appendix D: Compliance
APPENDIX D: COMPLIANCE WARNING: The country code must be set correctly in Console to ensure that the unit operates properly when connected to the telco network, and that it complies with the country’s telco requirements. Changing this code to a country other than the intended country of operation might cause Converge Pro devices to be non-compliant.
If you experience problems with this equipment, contact ClearOne Communications, 5225 Wiley Post Way, Suite 500, Salt Lake City, Utah 84116, or by phone at (800) 945-7730 for repair and warranty information. If the equipment is causing harm to the telephone network, the telephone company may request you disconnect the equipment until the problem is resolved. No user serviceable parts are contained in this product.
EUROPEAN COMPLIANCE Conformity of the equipment with the guidelines below is attested by the CE mark. EC Declaration of Conformity Manufacturer’s Name: ClearOne Communications Manufacturer’s Address: Edgewater Corporate Park South Tower 5225 Wiley Post Way, Suite 500 Salt Lake City, Utah 84116 U.S.A. Model: Converge Pro (880, 8I, 840T & TH20).
Telecom - Telecom Terminal Equipment (Converge Pro 840T & Converge Pro TH20 Only): ETSI ES 203 021 - 1, 2 and 3 Access and Terminals (AT); Harmonized basic attachment requirements for Terminals for connection to analogue interfaces of the Telephone Net works; Update of the technical contents of TBR 021, EN 301 437, TBR 015, TBR 017; Part 1: General aspects, Part 2: Basic transmission and protection of the network from harm, Part 3: Basic Interworking with the Public Telephone Networks.
