CONVERGE™ PRO 880 | 880T | 880TA | 840T | 8i | TH20 | VH20 | CONVERGE™ SR 1212| SR 1212TA| Professional Conferencing Systems Installation & operation manual
TECHNICAL SUPPORT Telephone Fax Email Web 1.800.283.5936 1.801.974.3760 1.801.977.0087 tech.support@clearone.com www.clearone.com CONVERGE PRO 880/880T/880TA/840T/8i/TH20/VH20, CONVERGE SR 1212/SR 1212TA INSTALLATION & OPERATION MANUAL CLEARONE PART NO. 800-151-880 (REVISION 3.8) October 2009 © 2009 ClearOne Communications, Inc. All rights reserved. Information in this document is subject to change without notice.
TABLE OF CONTENTS Chapter 1: introduction 1 Converge Pro Product Family Overview ���������������������������������������������������������������������������������������������������������� 1 Important safety information ���������������������������������������������������������������������������������������������������������������������������� 4 Converge Pro Product Descriptions ���������������������������������������������������������������������������������������������������������������� 6 Customer S
TABLE OF CONTENTS (continued) Control Tab ���������������������������������������������������������������������������������������������������������������������������������������������������� 164 String Tab ������������������������������������������������������������������������������������������������������������������������������������������������������ 167 Event Scheduler Tab ����������������������������������������������������������������������������������������������������������������������������������
TABLE OF CONTENTS (continued) FCC Part 15/ICES-003 Compliance �������������������������������������������������������������������������������������������������������������� 323 FCC Part 68 Compliance ������������������������������������������������������������������������������������������������������������������������������ 323 Electrical Safety Advisory ������������������������������������������������������������������������������������������������������������������������������ 324 IC COMPLIANCE ���������
Chapter 1: introduction Converge Pro Product Family Overview Congratulations! You have purchased a ClearOne® Converge™ Pro audio conferencing solution. The Converge Pro product family represents a revolutionary advance in state-of-the-art audio technology for large-scale conferencing applications. ClearOne introduced its first audio conferencing products to the market in 1990 under the brand name Gentner®.
Models The Converge Pro product family includes the following models: • • • • • • • • • Converge Pro 880 Converge Pro 880T Converge Pro 880TA Converge Pro 840T Converge Pro TH20 Converge Pro VH20 Converge Pro 8i Converge Pro SR1212 Converge Pro SR1212A Common Benefits Each product in the Converge Pro product family offers the following benefits: • • • • • • • • • Superior audio quality ClearOne’s next generation signal processing algorithms Field-proven conferencing technology Flexible configuration and
• Enhanced expansion bus (E-bus) capabilities—connect up to 34 Converge Pro units together and use up to 96 microphones and 16 telephone lines in a single Converge Pro installation. • Increased distance between units—up to 200 feet/60.96 meters. • Graphical, user-configurable routing matrix allows you to route any input channel to any output, processing, or fader channel (or combination thereof) on any Converge Pro unit, or across the expansion bus.
Important safety information Read all safety information before using this product. 1. 2. 3. 4. 5. 6. 7. 8. Read these instructions. Keep these instructions. Heed all warnings. Follow all instructions. Do not use this apparatus near water. Clean only with dry cloth. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. 9.
Converge Pro 880TA The 880TA stands as the new flagship of the Converge Pro line. Re-designed, re-tooled with added power and functionality, the 880TA also provides industry-leading expansion capabilities.
Converge Pro Product Descriptions Converge Pro 880 The successor to the industry-leading XAP® 800. The 880 delivers rich functionality with improved audio performance, enhanced management, and simplified configuration for audio conferencing and sound reinforcement applications.
Converge Pro 880T The 880T leverages the rich functionality of the Converge Pro 880, and adds a built-in telephone interface and power amplifier for standalone conferencing applications. The 880T also provides industry-leading expansion capabilities, allowing you to connect it with other Converge Pro units for complex installations.
Converge Pro 840T The successor to the industry-leading XAP 400. The 840T provides the same rich feature set as the 880T, complete with a built-in telephone interface and power amplifier for standalone conferencing applications. For large venues, the 840T also provides industry-leading expansion capabilities via ClearOne’s expansion bus technology.
Converge Pro 8i An input-only expansion box for the Converge Pro platform. The 8i delivers new economical configuration flexibility. It can be added to 880, 840T, and TH20 systems for additional microphone and line inputs, allowing customers to match the number of inputs and outputs required for specific conferencing and sound reinforcement installations.
Converge Pro TH20 The successor to the industry-leading XAP TH2, the TH20 enables conference call functionality for Converge Pro installations through the addition of a telephone interface. The TH20 expansion bus allows you to link up to 16 TH20 units together for industry-leading conferencing capability. It also adds two line-level inputs and outputs for increased system capacity.
Converge Pro VH20 The VH20 enables VoIP call functionality for Converge Pro installations through the addition of a SIP interface. The VH20 expansion bus allows you to link to other Converge Pro units and up to 16 VH20 units together for industryleading conferencing capability. It also adds two line-level audio inputs and outputs for increased system capacity.
Converge Pro SR 1212A The SR1212A is a 12x12 digital matrix mixer that is the ideal solution for sound reinforcement and room combining applications. In addition to improved audio performance, enhanced management, and simplified configuration, the SR1212 offers industry-leading expansion capabilties to accomodate virtually any size venue.
Converge Pro SR1212 The successor to ClearOne’s PSR1212, the SR1212 is a 12x12 digital matrix mixer that is the ideal solution for sound reinforcement and room combining applications. In addition to improved audio performance, enhanced management, and simplified configuration, the SR1212 offers industry-leading expansion capabilties to accomodate virtually any size venue.
Customer Service and Support ClearOne is committed to providing best-in-class customer service and support. If you need assistance installing, configuring, or operating your Converge Pro system, or if you have questions about ClearOne products or services, please contact us at one of the locations listed below. ClearOne also welcomes your comments and suggestions. ClearOne on the Web Corporate Website: Sales Email: Tech Support Email: www.clearone.com sales@clearone.com tech.support@clearone.
Operating Requirements Power Converge Pro devices automatically accommodate voltages of 100–240 VAC, 50/60 Hz, 15 W. Telephone Converge Pro devices operate on a standard analog telephone line and connect to the telephone system with a standard RJ-11 modular jack. If you do not have an RJ-11 jack where you want to install your Converge Pro, call your local telephone company for installation.
Unpacking Use the illustrations below to verify that you received all components for your Converge Pro product. ClearOne is not responsible for product damage incurred during shipment. Inspect your shipment carefully for obvious signs of damage. If the shipment appears damaged, retain the original boxes and packing material for inspection by the carrier, and contact them immediately.
Converge Pro 880T Package Contents 17
Converge Pro 880TA Package Contents Converge Pro 880TA Packing Contents CONVERGE PRO 880TA (QTY 1) CONN, TERM BLOCK/F 12 POS GREEN 673-017-212 (QTY 1) CD, CONVERGE PRO PRODUCT FAMILY 800-151-881 (QTY 1) PWR CORD, MOLDED 6' BLK 3 COND 699-150-006 (QTY 1) CONN, TERM BLOCK/F 12 POS ORANGE 673-017-112 (QTY 2) MANUAL, CONVERGE 840T 800-151-880 (QTY 1) 18 SCREW/WASHER ACC KIT, RACK DECOR 4EA BLK 680-000-001 (QTY 1) CONN, TERM BLOCK/F 12 POS BLACK 673-017-012 (QTY 2) CABLE ASSEMBLY, RJ45/RJ45 18" 830-15
Converge Pro 840T Package Contents CONVERGE PRO 840T 1 2 3 4 MENU TELCO TX RX ESC SELECT TELCO ON/OFF METER -30 -10 -4 0 +4 +8 +12 (1) Converge Pro 840T P/N: 910-151-840 (1) Terminal Block Connector, 12 Position (Green) P/N: 673-017-212 (1) Software & Documentation CD P/N: 800-151-881 (1) Grounded Power Cord, 8’ P/N: 699-150-006 (1) Terminal Block Connector, 12 Position (Orange) P/N: 673-017-112 (1) Installation & Operation Manual P/N: 800-151-880 19 (1) Screw/Washer Kit P/N: 680-000-001
Converge Pro 8i Package Contents 20
Converge Pro TH20 Package Contents 21
Converge Pro VH20 Package Contents V (1) RJ-45/RJ-45 Cable Assembly, 7’ P/N: 830-000-023L 22
Converge Pro SR1212 Package Contents 23
Converge Pro SR1212A Package Contents Converge SR 1212A Packing Contents CONVERGE SR CONN, TERM BLOCK/F 12 POS GREEN 673-017-212 (QTY 1) CD, CONVERGE PRO PRODUCT FAMILY 800-151-881 (QTY 1) PWR CORD, MOLDED 6' BLK 3 COND 699-150-006 (QTY 1) 1212A (QTY 1) SCREW/WASHER ACC KIT, RACK DECOR 4EA BLK 680-000-001 (QTY 1) CONN, TERM BLOCK/F 12 POS BLACK 673-017-012 (QTY 2) CABLE ASSEMBLY, RJ45/RJ45 18" 830-150-004 (QTY 1) CONN, TERM BLOCK/F 12 POS ORANGE 673-017-112 (QTY 2) CABLE ASSY, USB A-B TYPE 6FT 830
Controls and Connections Refer to the following diagrams and descriptions for Converge Pro front panel controls and back panel connectors. Converge Pro Front Panels Converge Pro 880 Front Panel A B C D E F G ClearOne Converge 880 11: CONVERGE880-77 IPA: 192.168.1.1 1.0.
Converge Pro 8i Front Panel A B C D E F G ClearOne Converge 8i A6: CONVERGE8i-1C IPA: 192.168.1.4 1.0.00 CONVERGE PRO 8i 1 2 3 4 5 6 MENU SELECT ESC METER -30 -10 -4 0 +4 +8 +12 7 8 Converge Pro TH20 Front Panel A C D E F G ClearOne Converge TH20 CONVERGE PRO TH20 TELCO TX RX 2F: CONVERGETH20-3A IPA: 192.168.1.3 1.0.
Converge Pro SR1212A Front Panel A B C D E F MENU 1 2 3 4 5 6 ESC G H SELECT 7 8 Converge Pro Front Panel Control Descriptions A. USB Type B Port: Provides convenient front panel connectivity for laptops and PCs. B. Microphone-On LEDs: Indicate microphone gate status and mute state. C. LCD Display: Shows model number, unit name, IP address, firmware version, menu pages, menu options, configuration settings, and parameter values. D.
Converge Pro Rear Panels Converge Pro 880 Rear Panel 1 2 VOLTAGE RANGE 100-240 VAC 2A FREQUENCY 50Hz / 60Hz 1 3 MIC / LINE 2 3 4 1 4 5 6 7 8 9 RS-232 CONTROL / STATUS LINK IN LINE OUT 2 3 4 PC + - 9 10 LINE IN 11 12 9 LINE OUT 10 11 12 A B LAN 5 6 7 8 5 6 7 8 LINK OUT Converge Pro 880T Rear Panel Converge Pro 880TA Rear Panel 1 2 3 4 1 2 3 4 1 2 3 4 5 6 7 8 5 6 7 8 7 9 8 11 LINE OUT R 5 , 6 6 LINE IN 7 8 12 10 Converge Pro 840T Rear
Converge Pro TH20 Rear Panel 1 4 5 6 7 8 9 LINK IN VOLTAGE RANGE 100-240 VAC 2A FREQUENCY 50Hz / 60Hz PC 1 LINE IN RS-232 LINE OUT 1 2 2 CONTROL / STATUS TELCO SET LINE A B LAN LINK OUT 11 Converge Pro VH20 Rear Panel 1 4 5 6 7 8 9 LINK IN VOLTAGE RANGE 100-240 VAC 2A FREQUENCY 50Hz / 60Hz PC 1 LINE IN RS-232 LINE OUT 1 2 2 CONTROL / STATUS TELCO SET LINE A B LAN LINK OUT Converge Pro SR1212 Rear Panel 1 2 VOLTAGE RANGE 100-240 VAC 2A FREQUENCY 50Hz / 60Hz 1 3 MI
Converge Pro Rear Panel Connectors 1. AC Power: IEC connector, 100 – 240VAC auto-adjusting, 50/60Hz. Warning: This equipment must be connected to an AC mains socket outlet with a protective earthing connection. The third prong of this connector (ground) is an important safety feature. Do not attempt to disable this ground connection by using an adaptor or other method. 2. Mic/Line Inputs: Mini-terminal push-on block connector for any combination of microphone and/or line level inputs.
NOTE: To reduce risk of electrical shock and damage to equipment, never connect wiring or external equipment while the amplifier is power is on. Class 2 wiring is required. Maintain the correct polarity (+/-) on output connectors. (For example: Channel 1 positive (+) speaker lead connects to amplifier’s channel 1 positive terminal. Channel 1 negative (-) speaker lead connects to amplifier’s channel 1 negative terminal. Repeat this procedure for each channel. 11.
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Chapter 2: Expansion Bus & LCD Programming Converge Pro 840T Expansion Bus Converge Pro 880 LINK IN VOLTAGE RANGE 100-240 VAC 2A FREQUENCY 50Hz / 60Hz + MIC / LINE 2 3 LINE OUT 2 3 VOLTAGE RANGE 100-240 VAC 2A FREQUENCY 50Hz / 60Hz PC - LINE IN LINE OUT 6 7 RS-232 A CONTROL / STATUS MIC / LINE 2 3 1 4 Link In 1 LINK IN LINE OUT 2 3 4 PC + TELCO SET LINE LINE IN LINE OUT 10 11 RS-232 CONTROL / STATUS A B The Expansion Bus (E-bus) allows you to connect multiple Converge/Converge-Pr
Device IDs Device IDs provide unique identifiers for all units that are linked together using the E-bus. After making Expansion Bus connections, you must set a unique Device ID number for all units of the same Device Type on the E-bus.
DEVICE ID MENU 0 1 2 3 4 5 6 4. Use the Menu Dial to highlight the desired value. Press the Select button to select it. 5. The Change DID Menu prompt appears. Choose Yes to set the selected DID value, or No to return to the Device ID menu. CHANGING DID MENU Change DID to 4? Yes No 6. Press Esc until to return to the Settings menu. 7. Repeat this process for each device on the E-bus network. NOTE: You can also set Device IDs in the Unit Properties screen in Console (when disconnected).
F. Select Button: Displays the Converge Pro LCD programming menu and selects the highlighted option. G. LED Bar Meter: Displays the audio level of a selected input, output, processing, or fader channel. Default meters: 880-Output 12, 880T-Output 12 , 840T-Output 8, 8i-Mic 1, TH20-Telco Tx, VH20-VoIP Tx, SR1212Output 12.
LCD Menu Tree ClearOne Converge 840T 32: CONVERGE840T-F0 IPA: 192.168.1.2 1.0.
LCD Default Display When you power up a Converge/Converge Pro unit, the LCD display reads Initializing. If an error occurs, contact ClearOne Technical Support. When initialization is complete, ClearOne Converge[Model Number] appears on the LCD panel, along with the device type, device ID, device name, IP address, and firmware revision level as shown below. ClearOne Converge 840T 32: CONVERGE840T-F0 IPA: 192.168.1.2 1.0.
LCD Channels Menu The LCD Channels Menu allows you to adjust the gain level and turn mute on or off for all channels. Accessing the Channels Menu To access the Channels menu, press the Select button on the front panel, use the Menu Dial to select Channels, and press the Select button. The Channels menu appears as shown below: CHANNELS PAGE 1/2 Mics Inputs Outputs Process Channels menu options (i.e.
2. 3. 4. 5. Press the Select button Select the desired value using the Menu Dial Press the Select button to set the selected value Press the Esc button to return to the Channels menu NOTE: When mute is set to on for a mic input channel, the Microphone-On LED for that channel illuminates red on the front panel.
• Version • SIP* *VH20 Only These options are described in the following sections. RS-232 There are two parameters in the RS-232 menu: Baud Rate and Flow Control. To change these settings, use the following procedure: 1. 2. 3. 4. 5.
Contrast Contrast allows you to change the LCD contrast level. Use the Menu Dial to adjust the contrast level, then press the Select button to save it. Version Version displays all relevant version data related to the device. SIP SIP Displays which Proxy Settings are currently enabled on the VH20.
For more information, see the Table of Contents for these related topics: • • • • • • • LCD Programming Overview LCD Channels Menu LCD Macros Menu LCD Presets Menu Site Properties String Tab Unit Properties LCD Macros Menu The LCD Macros Menu allows you to run macros from the front panel. To record Macros, use the Macro Tab in Console. Accessing the Macros Menu To access the Macros menu, press the Select Button on the front panel, use the Menu Dial to select Macros, and press the Select Button.
Accessing the Presets Menu To access the menu, press the Select button on the front panel, use the Menu Dial to select Presets, and press the Select Button. The Preset Menu appears as shown below: PRESET MENU 1-Combine Room 2-UnProgrammed 3-UnProgrammed 4-UnProgrammed 5-UnProgrammed 6-UnProgrammed 7-UnProgrammed Executing Presets Use the following procedure to execute presets from the front panel LCD display: 1. 2. 3. 4.
Chapter 3: Converge Console programming Installing Converge Console The Converge Console software is designed for Windows XP and Vista operating systems. 1. Ensure that all other programs or applications are closed and disconnect any USB cables from all Converge/ Converge Pro devices (you will reconnect them later). 2. Insert the Converge/Converge Pro Installation & Documentation CD into the CD or DVD-ROM drive. 3.
NOTE: If you click STOP Installation (Windows XP) or Don’t install this driver software (Windows Vista), Windows will terminate USB device driver installation. Console installation will continue to completion, and Console will function properly over IP. However, you will not be able to use Console over USB. 14. Follow the instructions that appear on-screen to complete installation. 15. When Console installation is complete, the Converge Console icon appears on your desktop.
18. Select the Install the software automatically radio button in the second screen of the wizard (shown below), then click Next to proceed with installation. 19. When the Windows unsigned driver warning dialog appears, click Continue Anyway (Windows XP) or Install this driver software anyway (Windows Vista) to install the drivers. 20. When the USB driver installation is complete, click Finish to close the wizard. 21.
Converge Console Overview The Converge Console software provides a powerful, intuitive interface for configuring and controlling your Converge/Converge Pro system. While you can use LCD Programming for simple configuration tasks, you must use Console to configure the advanced settings required to customize units for your application.
Menu Bar Menus available on the Menu Bar include: • • • • • • • File View Add Connect Modes Services Help: Opens the context-sensitive help system; provides software and firmware version information.
Tab Bar Tabs available on the Tab Bar include: • • • • • • • • • • Unit Channel Matrix AEC Reference (PA Adapt Reference for SR 1212/SR 1212A) Macro Gating Control String Event Scheduler Database Clicking a tab displays the screen for that tab in the Console Center Pane. Site Pane In Configuration Mode, the Site Pane contains the Site Selection drop-down list, Site View tab, and Tree View tab.
In Preset Mode, the Site Pane displays the Current Site, Current Unit, Preset Selection list, and the Preset Name, Description, and Preset Mask entry fields. Center Pane The Center Pane displays the screen for the selected Console Tab. As shown above, the default screen is Unit Tab.
Objects Pane The Object Pane contains the AV Devices tab, which allows you to select from a list of pre-configured device settings and apply them instantly to a channel; and the Objects tab, which allows you to select from a list of custom channel objects and instantly apply them to a specific channel type. AV Devices and channel Objects are stored in the Database. Status Bar The Status Bar displays the current Console Mode, as well as connection status, site information, and unit information.
Site File Overview Site Files allow you to store configuration settings for one or more units for a specific application or venue. Site files also provide Console with the necessary information to communicate with the Converge/Converge Pro devices using your PC. Site files are a powerful tool for creating a library of configuration files for specific applications and room types.
The File menu appears. Select Open Site as shown below. The Open dialog appears as shown below. Locate the site file you want to open and click Open. Console opens the site file, and it appears in the Site Selection drop-down list in the Site Pane as shown below. Use the Files of type drop-down list to open G-ware files (.PSR file extension) and convert them to convert G-ware site files to Converge site files. The selected site file is now available for use.
Saving Site Files To save the current Site configuration parameters, including any changes made since the active Site file was opened, click the Save button on the Button Bar, or select Save or Save As from the File menu.
Connect to a Site Connect To a Site Click the Connect button on the Console Button Bar, or select Connect from the Connect Menu. The Connect dialog appears as shown below.
For additional information, refer to the Table of Contents for these related topics: • Site File Overview • Site Properties • Unit Communication (IP) Settings Site Properties Site Files are created and modified using the Site Properties window in Console. Site files contain all information about a particular installation including properties for all units in a site. For more information, see the Site File Overview topic.
The Site Properties window appears with the General tab selected. Create A New Site To create a new site, select New Site from the File menu or by clicking the New Site button Button Bar. The Site Properties window appears. on the Console NOTE: You must have administrator privileges to connect to units with Console, and to modify user names and passwords. User names and passwords are not case sensitive. Site Properties are described in the following sections.
author, and site description in the Site Info section of the tab. Press OK to save the changes, Cancel to close the Site Properties window, or click on the Management or Time/Local tabs to continue site configuration. Site Properties: Management Tab The Management tab (shown below) enables you to configure SNMP parameters, email notification settings, as well as user names and passwords. Control Master Unit All units in the site appear in the Control Master unit list.
User name/Passwords In the User name/Passwords section, click the button for the user type that you want to create. The Name/ Password dialog appears as shown below. NOTE: The default user name is clearone. The default password is converge. User names and passwords are not case sensitive. User access privilege levels are as follows: • Administrator: Full Console and web portal access. • Manager: Web access to Dialer, Maintenance, Registration, About, and Help pages.
In the Time section of the tab, select Local Time or Network Time for the clock synchronization source. When Local Time is selected, the Apply button is activated; pressing it updates the date and time on all units in the current site. When Network Time is selected, you must enter the IP address(es) for the time synchronization server(s). The date and time is updated for all units in the site when you press the OK button, and it is automatically synchronized with the specified server(s).
Unit Properties Unit Properties define properties for a specific Converge/Converge Pro unit. Unit Properties enable you to configure general unit settings such as name, and telephone country code, as well as IP and serial communication settings. Properties that apply to all units in a site are configured using Site Properties.
Add A New Unit To add a unit to a Site, right-click in either the Site View tab or the Tree View tab of the Site View pane, or select the unit type you want to add from the Add menu on the Menu Bar as shown below. The Unit Properties window appears. Unit Properties settings are described in the following sections. Unit Properties: General Tab The Unit ID and MAC Address for the selected unit are automatically displayed at the top of the Info section of the tab.
networks. They must start with a letter and can contain both letters and numbers, with a maximum length of 15 characters. No special characters are allowed except for “-”. Device ID Select a Device ID from the Device ID drop-down list. Device IDs ensure that Console synchronizes with the proper unit when there are multiple units of the same type in a site. Therefore, each unit of the same type in a site must have a unique Device ID assigned using the front panel LCD Settings menu.
Converge Pro 840T MENU CONVERGE PRO 840T 1 SELECT ESC TELCO TX RX 2 3 4 Slave Converge Pro TH20 Link In ESC SELECT TELCO TX RX Link In MENU CONVERGE PRO 880 X ESC METER -30 -10 -4 0 +4 +8 +12 Link Out Link In MENU CONVERGE PRO 880 2 3 4 5 6 Converge Pro 880 ESC METER -30 -10 -4 0 +4 +8 +12 Link Out X Audio flow is stopped Link In MENU CONVERGE PRO 840T 2 3 4 SELECT TELCO 7 8 Slave 1 Converge Pro 880 SELECT TELCO 7 8 Master 1 ON / OFF Link Out Audio flow is stopped 2 3
NOTE: A master unit is not required for Converge/Converge Pro sites, and in most installations, all units will be slaves. Also, SNMP Control is not affected by Audio Master designations. For information about the Link In and Link Out connections used to build sites, see Controls & Connections. Room Enter a descriptive name for the room in the Room field.
IP Filters Use IP Filters to enter specific IP addresses that will be allowed to connect to the selected unit. You can specify a range of IP addresses by using zeros. For example, entering 192.168.105.0 will allow any IP addresses in the 192.168.105.1 to 192.168.105.254 range to access the unit. Serial Port Settings Select the Serial Port settings (Baud Rate and Flow Control) that are appropriate for your installation. Serial Echo enables and disables echo on the serial port.
be sure you have sufficient network privileges and access required to make required changes to your network during setup. If you are unsure, contact your Network Administrator before proceeding. Proxy The Proxy tab consists of 6 sections. Phone Number • Displays the local phone number assigned to the specific unit. This number is usually obtained through your Network Administration. • Display Name (Hostname): The name assigned to the specific unit.
• Local Cert: Click the Browse button to upload your Local Certificate file • CA Certs: Use the Add or Del buttons to add or remove CA Certs Timers Timers are used to keep SIP sessions “alive” on the network. Normally, default values are appropriate. Occasionally your Network Administrator may want to customize the settings. Do not change these settings unless directed to do so. All Values are in milliseconds unless otherwise noted. • Use SIP Session Times: This box is checked by default.
• TFTP Server: User manually enters the IP address of the TFTP Server. • VLAN: Virtual LAN - A LAN configured through software rather than hardware. Toggling this setting activates the flexibility a VLAN can provide SIP configurations. • VLAN Priority: Establishes the priority of the ID data coming from this specific unit. • VLAN ID: Provides the ID number to the specific unit Audio Stream The Audio Stream tab contains user configurable settings for the audio stream, encryption, QOS and Codec details.
• SRTP: Enabling this setting activates encryption on the VH20 • Cipher: This drop-down selects the cipher to be used. • Null: • AES CTR: • AES F8: • MAC: • Null • HMAC SHA180 • HMAC SHA132 • KDR Offer: 0-24 • SRCTP: • Negotiate • Enable • Disable • VAD: Enables “comfort noise” which simulates background noise found in analog phone lines. • VAD Noise Matching: Settings are None or Level. Default is Level.
For additional information, refer to the Table of Contents for these related topics: • • • • • • • • • LCD Programming Overview LCD Settings Menu Site File Overview Site Properties Connect To A Site Preset Mode Overview Controls & Connections Serial Control SNMP Control 72
Configuration Mode Overview Converge Console has two modes: Configuration Mode (default) and Preset Mode. Configuration Mode enables you to perform advanced configuration of devices to customize them to your specific application. Accessing Configuration Mode Console automatically starts in Configuration Mode with the Unit tab displayed as shown below. You can switch between modes by clicking on the Mode buttons on the Button Bar.
Unit Tab The Unit Tab shows a detailed block diagram for the unit selected in the site pane. The diagram shows the path of the audio signal based on the current unit configuration, and provides a graphical explanation of each stage of audio processing. Accessing the Unit Tab Console automatically starts in Configuration Mode. When you load a site file, Console displays the Unit tab by default as shown below. To switch to the Unit tab from any other tab, click the Unit tab on the Tab Bar.
Input Channel Settings Pointing to an input channel on the left side of the screen highlights it in orange, and shows the routing for the channel in white on the right side of the screen (shown above). Clicking the channel selects it and displays the routing to other units in the site by channel type in the site pane (shown below). Set the desired Gain settings for the Input channel using the Gain Arrows to the right of the Gain Display.
Processing Channel Settings Pointing to a processing channel in the Matrix section of the screen highlights it in orange, and shows the routing for the channel in white (shown above). Clicking the channel selects it and displays the routing to other units in the site by channel type in the Site Pane (shown below). Set the desired Gain settings for the processing channel using the Gain Arrows to the right of the Gain Display.
Fader Channel Settings NOTE: The Converge Pro 880TA and Converge SR 1212A do not have fader settings. Pointing to a fader channel in the Matrix section of the screen highlights it in orange, and shows the routing for the channel in white (shown above). Clicking the channel selects it and displays the routing to other units in the site by channel type in the Site Pane (shown below). Set the desired gain settings for the fader channel using the Gain Arrows to the right of the Gain Display.
Expansion Audio RX and TX Pointing to an Expansion RX or Expansion TX channel in the Matrix section of the screen highlights it in orange. Clicking the channel selects it and shows the Input (TX channels only), Output (RX channels only), Processing, Expansion, and Fader channel routing (white highlights) for the selected channel as shown above.
Click the Channel Tab and refer to the Matrix Row. The four Power Amp channels are listed after the Outputs -- click any of the Power Amp channels to access the available options. Options for the selected Power Amp appear below the Matrix row. • IMPED: Selects the Power Amplifier’s impendence. Options are 8 ohm and 70/100 volt. • Sound Mask: Launches the Sound Mask pane.
»» Sound Masking is an Amplifier Out only feature consisting of three modes: 1. Off: Disables the feature 2. Voice: Masking operates only in the range usually used when the target audio is vocal. 3. Wideband: Masking operates throughout the audible range of the unit. • Filter: Filters selected from the Power Amp channel are only applied to the amplifier. Otherwise they operate in any combination consistent with the Processing channel filters.
• Feedback: Launches the Feedback window. • This feature allows you to reduce feedback through a simple configuration window. 1. Enable Feedback Cancellation: Enables or Disables the feature. 2. Automatic Setup: Creates notch filters based on your choice of Feedback Cancellation settings. »» Target Gain Before Feedback: Set your desired dB rating.
»» Number of Fixed Filters: Up to 16 Fixed Filters are applied. If the specified number of filters are not required, they become Dynamic Filters. »» Filter Bandwidth: Bandwidth is determined by the specified Q factor. A lower Q creates a filter that works across a wider frequency range. A higher Q utilizes a narrower range. »» Filter Depth Mode: • Locked re-uses filters. A replacement filter, with new settings and increased filter depth is applied in place of an existing filter.
1. Enable Noise Gate: Enables or Disables the feature. »» Mode: • Adaptive: Actively monitors the noise floor of the environment and determines when to enable gating. • Manual: User sets Threshold. »» Timer: Time before the Amp begins gating. NOTE: The Noise Floor must be at the Threshold Level for the duration set in the Timer in order to enable the Noise Gate. »» Filter: • None: No filtering is applied to noise. • High Pass: A High Pass filter is applied to noise before threshold reading.
ranges from 0 to 20ms. Note: Groups do not interact with Processor channels. • Mute: Mutes the specific Power Amp channel. • Polarity: Reverses the amplifier’s output polarity. • EQ Filter: Adjusts specific frequency bands within a +/-12db range. »» Enable EQ Filter: Enables or disables the EQ. • Limiter: Establishes a ceiling level for the amplifier output. »» Enable Limiter: Limits the output to the Threshold/Max Level specified by the user.
• Multichannel Control: Multichannel Control is only available on amplifier channels. Each of the 4 amplifiers can be assigned to one of two Multichannel groups. When amplifier channels are assigned to a Multichannel group, Mute and Gain for the group are controlled from a single point. NOTE: Mutiple PA Channel Selections cannot be applied to both groups simultaneously.
Channel Tab Overview The Channel section of Console makes the full set configuration controls available for a given channel, from input to processing to output. The type of channel selected in the Tree View tab of the Current Unit pane determines the contents of the Channel pane in the center of Console.
Other buttons, including AEC (Acoustic Echo Cancellation), NC (Noise Cancellation), Filter, AGC (Automatic Gain Control), ALC (Automatic Level Control), shown above, bring up the Channel Property Configuration screen shown below. Channel Property Configuration Screen The Channel Property Configuration screen is used to configure Mic Input, Line Input, and Processing channels. The tabs available in this screen change depending on the type of channel selected in the Tree View pane of Console.
Use the routing legend to determine the current cross-point configuration of the selected input channel. As shown in the example above, Input 1 is non-gated and cross pointed by default to Output 1. It is also gated and cross pointed by default to Outputs 5-7, Telco/VoIP tx, and Exp Bus O. Clicking a cross point box selects it, clicking it a second time sets the cross point, as indicated by a colored box. The dB level for set cross points is shown numerically in the box.
This display is identical to that shown on the Channel Tab when the channel is selected in the Tree View pane. NOTE: Changes to channel configuration settings made in the channel routing matrix apply globally to the channel. For example, changing the label (name) from “Output 1” to “Ceiling Speakers” changes the name of the output channel in the Tree View pane, and everywhere else the label appears in Console.
AEC (Acoustic Echo Cancellation) AEC (Acoustic Echo Cancellation) reduces or removes acoustical echo from an input signal, thereby improving audio clarity. Converge Pro devices perform AEC using the full bandwidth (20hz to 22kHz) of the signal. . AEC uses a reference source to perform AEC based on the acoustic characteristics and dynamics of a specific room. Use the AEC Reference/PA Adapt Reference tab to set up these references.
The AEC tab shows a signal flow diagram for AEC, and has the following features: Enable AEC, PA Adapt and AEC Reference, NLP (Non-linear Processing), and PTT (Push-to-Talk) mode. These features are described in the following sections. Enable AEC Checkbox Select the checkbox to enable AEC. PA Adapt and AEC Reference Button This button displays the expansion bus output channel currently used as the AEC reference for the selected channel.
ERL + ERLE Meter Shows the total ERL and ERLE reduction. This is an average meter that updates only when a receive -only signal is present. PTT (Push to Talk) Mode Select the Enable Push to Talk Mode checkbox to enable PTT. PTT notifies AEC when a microphone is switched off, and freezes AEC convergence until the microphone is switched back on. As a result, PTT helps prevent AEC divergence and improves overall AEC performance with push to talk microphones.
NC (Noise Cancellation) NC (Noise Cancellation) is a process in which ambient (background) noise is removed from an input signal, with no noticeable degradation in signal quality. NC is available on Mic Input (excluding SR 1212 and SR 1212A) and Telco/VoIP rx channels. Accessing NC With the Channel tab selected in the Center Pane, select the desired Mic Input channel on the Tree View tab in the Site Pane, and press the NC button (located just below the Coarse Gain slider).
Configuring Noise Cancellation Select the Enable Noise Canceller checkbox to enable NC for the channel. Adjust the Cancellation Depth slider to the dB setting which provides the best combination of low noise and maximum speech clarity. The cancellation depth can also be set using the arrow buttons or by entering a value directly in the field. The attenuation depth can be set in 1dB increments from 6dB to 15dB. The default is 6dB. The default NC is Off.
Filters Filters enable you to shape the audio signals from Mic Input channels for improved audio quality. There are four configurable filter types available: • • • • • All Pass High Pass Low Pass Notch PEQ (Parametric Equalizer) Accessing Filters With the Channel tab selected on the Tab Bar, select the desired input channel on the Tree View tab in the Site Pane, and press the Filter button (located just below the Post Gain meter).
The following sections describe how to configure and activate input channel filters. Active Filter Use the Active Filter drop-down list to select among active filters. Selecting a filter highlights its node on the graph and displays its current settings. You can configure up to four active filters per input channel. NOTE: There are no filters configured by default. Press the Add Filter button to create a filter for the input channel.
Filter Nodes In graph view, you can click on a filter node and drag it to the desired location on the graph. The setting fields immediately reflect changes made by dragging filter nodes. Filter node colors represent the following: • Green: The filter node is selected and active. Dragging a green node changes the gain setting for PEQ filters and the frequency for all filter types. • Grey: The filter node is selected but not active. • White: The filter node is not selected and not active.
Press the Phase button to display the phase relationship of the graphed frequency response (appears as a grey line on the active filter graph). The phase scale appears on the right vertical axis of the graph. Bypass All Press the Bypass All button to bypass all filters for the selected input channel. The filters are grayed out in graph view, and the bypass status is shown as on in table view.
Press the Add Filter button to create a filter for the input channel. When you add a filter, it appears in the Active Filter drop-down list, and on the active filter graph. You can configure up to four active filters per input channel. The number of remaining available filters for the channel is shown under Filters Remaining. Remove Filter Press the Remove Filter button to remove the filter currently selected in the Active Filter drop-down list. Removing a filter increments the Filters Remaining by one.
AGC/ALC (Automatic Gain Control/Automatic Level Control) Tab AGC/ALC enables AGC or ALC and allows you to configure AGC settings for the selected input channel. Either AGC or ALC can be enabled—you cannot use them both at the same time. AGC keeps an input signal at a target gain level that you select, and is generally used for Line Input channels. ALC automatically keeps an input signal at a constant level, and is generally used to keep speech levels constant on Mic Input channels.
Use the AGC/ALC radio buttons to select Off, ALC, or AGC. The default is Off. ALC is performed automatically; there are no user-configurable settings for ALC. NOTE: AGC occurs after gain and filter settings in the audio signal path. The configuration controls for AGC are described in the following sections. Maximum Gain Slider Set the Target Level first, then set the Maximum Gain that you want the AGC to apply to the signal.
Mic Gating The Gate button on the Channel tab enables you to configure gating control for individual Mic Input channels, and assign them to Gating Groups. There are two types of gating for Mic Input channels: Auto Gating and Manual Gating. For more information about Gating Groups, see the Gating Tab section.
Gating Settings: Auto Gating The upper section of the Gate Settings section of the screen contains the gating controls for Auto Gating as shown below. Auto Gating: Settings • Gate Ratio: Specifies how much louder than the ambient level the audio level must be before the channel automatically gates on. The gate ratio range is from 0 to 50dB. The default is 15dB. • Hold Time: Determines how long the channel stays gated on after the audio falls below the Gate Ratio threshold. The hold time range is from .
Manual Gating: Manual On/Manual Off Select the Manual On radio button to gate the channel on, or Manual Off to gate the channel off. Off gating behavior is controlled by the settings described in the next section. Manual Gating: Settings • Hold Time: Determines how long the channel stays gated on after the channel is manually gated off. The hold time range is from .1 to 8.0 seconds. The default is .3 seconds.
For more information, refer to the Table of Contents for these related topics: • • • • • • • Gating Tab AEC (Acoustic Echo Cancellation) AGC/ALC (Automatic Gain Control/Automatic Level Control) NC (Noise Cancellation) Filters Line Input Settings Mic Input Settings 105
Mic Input Settings Mic Input Settings enable you to customize mic input channel settings using the Channel screen. Accessing Mic Input Settings With the Channel tab selected on the Tab Bar, select the desired mic input channel on the Tree View tab in the Site Pane. The center pane displays a signal processing diagram, meters, and configuration controls for the selected mic input channel as shown above. Note that the meters and configuration controls are shown at the appropriate point in the signal path.
Pre Gain Meter The Pre Gain meter displays the mic input level before gain adjustments. Meter range is determined by the Coarse Gain Slider in the Gain section of the screen as described below. NOTE: All meters in Console are peak-level meters. Gain Section The Coarse and Fine gain sliders are used to match the level settings between mic inputs, and to adjust the volume level for a given mic input channel.
Post Gate Meter The Post Gate Meter displays the audio level after gating. Channel gating for mic inputs is configured on the Gating tab of the Channel Property Configuration window for mic input channels, which is described in the next section. Channel Configuration Buttons The Channel Configuration Buttons enable you to configure the available features for mic input channels.
Channel Routing Matrix: Inputs The channel routing matrix section of the Channel screen shows the matrix row and audio routing configuration for the selected input channel (mic input 1 in this case). Clicking a cross point box selects it, clicking it a second time sets the cross point, as indicated by a colored box. The dB level for set cross points is shown numerically in the box. To adjust cross point gain/attenuation, right-click on a cross point box and select Cross Point from the shortcut menu.
This display is identical to that shown in Channel when the output channel is selected in the Tree View pane. See Output Settings for more information. You can change the channel Label (name) of the output channel in the label entry field; toggle NOM constant gain on or off; toggle Mute on or off; and use the Gain slider to set the gain level for the channel. The Output Level meter shows the level for the channel in real time as you make configuration changes.
For more information on using audio devices and channel objects, refer to the Table of Contents for the following topics: • • • • • AV Devices Creating AV Devices Channel Objects Database Tab Drag & Drop Configuration Optimizing Input Gain Structure Optimizing gain structure for input channels maximizes the signal-to-noise ratio for the channel and ensures optimal audio performance. Before configuring an input channel, ClearOne recommends that you review the Optimizing Gain Structure topic.
Line Input Settings Line Input Settings enable you to customize line input channel settings. All settings for a given line input are available on the Channel screen. Accessing Line Input Settings With the Channel tab selected on the Tab Bar, select the desired line input channel on the Tree View tab in the Site Pane. The Center Pane displays a signal processing diagram, meters, and configuration controls for selected line input channel as shown above.
Pre Gain Meter The Pre Gain Meter shows the line input level before gain adjustments. NOTE: All meters in Console are peak-level meters. Gain Slider The Gain Slider adjusts the line input volume level. The Min/Max fine gain sliders are used to set minimum and maximum gain settings, and to report min/max gain settings via serial commands. You can also set the gain in .5dB increments using the Up/Down buttons, or enter a value directly in the field.
Select the Enable AGC checkbox to enable AGC, or deselect it to disable AGC. For AGC configuration details, see AGC Configuration Settings. Channel Routing Matrix: Line Inputs The channel routing matrix shows the associated matrix row and audio routing configuration for the selected input channel (line input 5 in this case). Clicking a cross point box selects it, clicking it a second time sets the cross point, as indicated by a green box. The dB level for set cross points is shown numerically in the box.
The Cross Point Attenuation slider appears. Move the slider or use the selector box to set the gain/attenuation level in dB. The range is from -60 to 12dB in .5dB increments. The default is 0dB. Note: Your changes are automatically saved when you close the slider. Channel Routing Matrix: Outputs, Processing, Faders In the channel routing matrix, pressing the button underneath an Output, Process, or Fader cross point box displays the signal flow diagram and configuration controls for that channel.
To save an input channel configuration, right click in the Channel screen (anywhere above the channel routing matrix). From the shortcut menu that appears, select Export Object as shown below. NOTE: You can apply the channel configurations for the current channel to all channels of the same type by selecting the Apply to all option. Use this option with caution because there is no way to undo the changes. Enter an appropriate Label (name) in the entry field of Export Object dialog as shown below.
Telco/VoIP RX Settings Telco/VoIP Rx Settings enable you to customize telephone receive channel settings using the Channel tab. Accessing Telco/VoIP Rx Settings With the Channel tab selected on the Tab Bar, select the Telco/VoIP Rx channel on the Tree View tab in the Site Pane.
As shown above, the center pane displays a signal flow diagram for the telco/VoIP rx channel, real-time peak-level meters, as well as a channel routing matrix that displays the audio routing configuration for the channel. Note that the meters and configuration controls are shown at the appropriate point in the signal path.
NC (Noise Cancellation) Tab Select the Enable Noise Canceller checkbox to enable NC for the channel. Adjust the Cancellation Depth slider to the dB setting which provides the best combination of low noise and maximum speech clarity. The attenuation depth can be set in 1dB increments from 6dB to 15dB. The default is 6dB. The default for NC is off. You can use noise cancellation on all types of input channels. See NC (Noise Cancellation) for more information.
Auto-Disconnect: Select the auto disconnect mode to control when the unit disconnects a connected call. Modes include Loop Drop + Call Progress, Call Progress, and Loop Drop, and Off. The default is Loop Drop + Call Progress. (Not used in VoIP Settings) Ring Type: Select from three different ring tones (Type 1, Type 2, Type 3). To test a particular tone, click Test after you have selected the tone. Note: VH20 Units have five selectable ring types.
Telco Meters Tab (Not available on the VH20) The Telco Meters tab displays a round-trip signal flow diagram for the selected Telco Rx, as well as real-time level meters for the signal at each stage of processing. The settings on this tab cannot be modified. Note: When you click the Close button (bottom right corner of screen), or close the window manually, any changes you make in the tabs of the Channel Property Configuration: Telco RX screen are automatically saved.
See the Dialer topic for more information on using the dialer and its features. Dial Tone Level Slider The Dial Tone Level slider allows you to set dial tone gain using the slider or selector box. The default is zero. Range is -12dB to 12dB in 1dB increments. Recv Boost Slider The Receive Boost slider allows you to set the gain for the incoming telco/VoIP rx signal. This is typically used for low-level telephone lines, allowing the signal to be boosted to an acceptable level of performance.
NOTE: All meters in Console are peak-level meters. NC Button Clicking the Noise Cancellation button opens the Channel Property Configuration: Telco/VoIP RX window with the NC tab selected, allowing you to configure noise cancellation settings. To use noise cancellation, click Enable Noise Canceller, then adjust the Cancellation Depth to the setting which provides the best combination of low noise and maximum speech clarity for your installation.
The Gain slider changes the gain for the telco receive channel from nominal 0. To change the value, use the slider or the selector box. Range is from -65 to +20dB in .5dB increments. The default is 0dB. Min/Max Limits Use the yellow and green upper and lower limit arrows on the Gain Scale in the Gain section of the screen to set minimum and maximum gain level limits. These limits only apply when using relative gain commands; absolute gain commands can exceed the min and max limits.
The Cross Point Attenuation slider appears. Move the slider or use the selector box to set the gain/attenuation level in dB. The range is from -60 to 12dB in .5dB increments. The default is 0dB. Note: Your changes are automatically saved when you close the slider. In the channel routing matrix, pressing the button underneath an Output, Process, or Fader cross point box displays the signal flow diagram and configuration controls for that output channel as shown below.
Enter an appropriate Label (name) in the entry field of Export Object dialog as shown below. Click Export to save the configuration to the database, or Cancel to return to the Channel screen Console saves the object to the database and displays it in the Object Tree as shown below.
Output Settings Output Settings enable you to customize output channel settings. All settings for a given output are available on the Channel screen. Accessing Output Settings With the Channel tab selected on the Tab Bar, select the desired output channel on the Tree View tab in the Site Pane. The center pane of the screen displays a signal flow diagram, a real-time Output Level Gain meter, as well as the channel routing matrix, which shows the audio routing configuration for the selected output channel.
Mute Button Clicking the Mute button toggles muting. The default is Off. Gain Slider The Gain slider adjusts the output gain level. To change the value, use the slider or selector box. Range is from -65 to +20dB in .5dB increments. The default is 0dB. Min/Max Limits Use the yellow and green upper and lower limit arrows on the Gain Scale in the Gain section of the screen to set minimum and maximum gain level limits.
The Cross Point Attenuation slider appears. Move the slider or use the selector box to set the gain/attenuation level in dB. The range is from -60 to 12dB in .5dB increments. The default is 0dB. Note: Your changes are automatically saved when you close the slider. Channel Routing Matrix: Inputs, Processing, Faders In the channel routing matrix, pressing the button above an Input, Process, or Fader cross point box displays the signal flow diagram and configuration controls for that channel.
Note: Changes to configuration settings made in the channel routing matrix apply globally to that channel. For example, changing the label (name) from “Input 1” to “Ceiling Mic” changes the name of the channel in the Tree View pane, and everywhere else the label appears in Console. Creating Channel Objects One of the most powerful features of Console is the ability to create Channel Objects. Channel objects capture all settings for the channel at the time the object is created.
Telco/VoIP TX Settings Telco/VoIP Tx Settings enable you to customize telephone transmit channel settings using the Channel screen. Accessing Telco/VoIP Tx Settings With the Channel tab selected on the Tab Bar, select the Telco/VoIP Tx channel on the Tree View tab in the Site Pane.
As shown above, the Center Pane displays a signal flow diagram for the telco/VoIP tx channel, real-time peaklevel meters, as well as the channel routing matrix, which shows the audio routing configuration for the channel. Configuration settings for the telco/VoIP tx channel are displayed as controls (buttons, sliders, etc.) which are located at the appropriate stage in the signal flow. The following sections describe how to use these controls to configure telco transmit settings for your installation.
Gain Slider The Gain slider adjusts the output gain level. To change the value, use the slider or selector box. Range is from -65 to +20dB in .5dB increments. The default is 0dB. Min/Max Limits Use the yellow and green upper and lower limit arrows on the Gain Scale in the Gain section of the screen to set minimum and maximum gain level limits. These limits only apply when using relative gain commands; absolute gain commands can exceed the min and max limits.
Channel Routing Matrix: Telco/VoIP TX The graphic below shows the Telco/VoIP tx channel routing matrix. All inputs from Exp. O, and from Exp. S are selected as cross points and the first four inputs are gated by default. Clicking a cross point box selects it, clicking it a second time sets the cross point, as indicated by a colored box. The dB level for set cross points is shown numerically in the box.
Channel Routing Matrix: Inputs, Processing, Faders In the channel routing matrix, pressing the button above an Input, Process, or Fader cross point box displays the signal flow diagram and configuration controls for the channel as shown below. This display is identical to that shown in Channel when the channel is selected in the Tree View pane. See Mic Input Settings, Line Input Settings, Processing Settings, and Fader Settings for more information.
Creating Channel Objects One of the most powerful features of Console is the ability to create Channel Objects. Channel objects capture all settings for the channel at the time the object is created. After configuring an input using the Channel tab as described in this topic, you can save it into the Database, and use drag and drop configuration to streamline configuration tasks. To save an input channel configuration, right click in the Channel screen (anywhere above the channel routing matrix).
Optimizing Output Gain Structure Optimizing gain structure for output channels ensures optimal audio performance. When initially configuring output channels, ClearOne recommends that you follow the procedures outlined in the Optimizing Gain Structure topic.
Processing Settings Processing Settings enable you to configure filters, delay, compression, and gain to create precise audio configurations for any venue. There are four processing blocks available for the 840T (A-D), and eight for the 880, 880T, 880TA, 8i, SR 1212 (A-H) and SR 1212A (A-H). Accessing Processing Settings With the Channel tab selected on the Tab Bar, select the desired processing block on the Tree View tab in the Site Pane.
Filter Button Pressing the Filter button brings up the Channel Property Configuration window with the Filter Tab selected as shown below. For more information on Filters and their configuration, use the Table of Contents to locate the Filters topic. Delay Button Press the Delay button to bring up the Channel Property Configuration window with the Delay Tab selected as shown below.
Introducing an appropriate amount of delay to the forward-mounted driver(s) re-establishes the acoustical alignment necessary for proper sound imaging in a room. The same principle of introducing delay applies to separate speaker enclosures located various distances from the listening area. Other types of delay to consider when establishing delay parameters are delays which occur naturally as a result of processing within the unit. Propagation delay is an example.
Select the Enable Compressor checkbox to activate the compressor. Using the compressor, you can change the gain transfer characteristics of the signal path and control the dynamics of a signal. Compressor settings are described below. Group Use the Group radio buttons to assign this compressor to a compressor group. The default is None.
Input Meter Shows the level of the signal as it enters the compressor. Compression Meter Shows the instantaneous compression value at a given time. Gain Slider & Process Meter Use the Gain Slider to establish the gain level for this processing channel. Range is -65 to 20dB. The Process Meter shows the signal level when a signal is present. Min/Max Limits Use the yellow and green upper and lower limit arrows on the Gain Scale to set minimum and maximum gain level limits.
Note: Your changes are automatically saved when you close the slider. Expanded Channel Routing Matrix In the channel routing matrix, pressing the button above or below the cross point box for a channel displays the signal flow diagram and configuration controls for that channel as shown below. This display is identical to that shown in Channel when the channel is selected in the Tree View pane. You can change the label (name) of the channel in the label entry box.
Creating Channel Objects One of the most powerful features of Console is the ability to create Channel Objects. Channel objects capture all settings for the channel at the time the object is created. After configuring a processing channel using the Channel tab as described in this topic, you can save it into the Database, and use drag and drop configuration to streamline configuration tasks.
For more information, refer to the Table of Contents for these related topics: • • • • • • • • • • Channel Tab Overview Filters Line Input Settings Mic Input Settings Output Settings Processing Settings Fader Settings Telco/VoIP rx Settings Telco/VoIP tx Settings Drag & Drop Configuration 145
Fader Settings Note: The Converge Pro 880TA and Converge SR 1212A do not have fader settings. Fader Settings allow you to set configuration parameters for fader channels using the Channel tab. Fader channels are internal sub-bus channels similar to Processing channels that provide additional sub-bus mixes to control volume settings within a site. Accessing Fader Settings With the Channel tab selected on the Tab Bar, select the desired fader channel on the Tree View tab in the Site Pane.
Gain Slider & Post Gain Meter Adjusts output gain level. Use the Gain slider to adjust output volume level. You can also enter the level directly in the selector box. The Post Gain meter reflects the post-gain level of the signal in dB. Min/Max Limits Use the yellow and green upper and lower limit arrows on the Gain scale to create minimum and maximum gain level limits. These limits only apply when using relative gain commands; absolute gain commands can exceed the min and max limits.
Note: Your changes are automatically saved when you close the slider. Expanded Channel Routing Matrix This display is identical to that shown on the Channel tab when the channel is selected in the Tree View pane. You can change the label (name) of the channel in the label entry box. You can also change channel configuration settings.
Enter an appropriate Label (name) in the entry field of Export Object dialog as shown below. Click Export to save the configuration to the database, or Cancel to return to the Channel screen. Console saves the object to the database and displays it in the Object Tree as shown below.
Matrix Tab The Matrix Tab is used to route audio to one or more destinations (outputs, expansion bus, processing, or fader channels) and to create cross points between channels. Accessing the Matrix To access the matrix, select the Matrix Tab from the Tab Bar in Console. The matrix appears with the current routing configuration displayed for all channels. The functionality of the matrix screen is described in the following sections.
Press the Clear Matrix button to clear ALL current matrix settings. A Confirm dialog appears asking you to confirm the clear matrix operation. Use caution when using this feature because the operation cannot be undone. Audio Routing Matrix The numbers and letters along the top and left side of the matrix show the cross point coordinates. The Labels for each channel are also shown to make them easy to identify.
the Converge SR 1212 and SR 1212A. Processing channels enable you to apply filters, compression, delay, and other processing settings to an input or a group of inputs, which can then be routed to a single output or group of outputs. Cross Point Shortcut Menu In addition to setting levels, the Cross Point Shortcut Menu (shown below) enables you to copy and paste the configuration of the current cross point to other cross points.
Exporting Matrix Objects Matrix objects allow you to save customized matrix configurations into the Database and reuse them. This enables you to instantly re-configure the entire matrix to accommodate changes in conferencing or venue configuration requirements, and to rapidly configure additional units using drag and drop configuration.
AEC Reference/PA Adapt Reference Tab The AEC Reference (880, 880T, 880TA, 840T, 8i, TH20, VH20)/PA Adapt Reference (SR 1212, SR 1212A) Tab allows you to establish reference sources for Acoustic Echo Cancellation (AEC) and PA Adaptation. AEC uses reference signals as the basis for acoustic echo cancellation. An AEC reference is a digital sample of the receive audio signal that is used by the AEC filter model for adaptation and convergence.
Use the drop-down lists to select an AEC/PA Adapt reference for each input channel as required for your application.
Virtual Reference and route any inputs that you want cancelled to that reference. This typically would include Telco/ VoIP rx audio and audio from a video codec (Input 5 above), which in this example are combined to create Virtual Reference 1 . NOTE: If the channels selected for a virtual reference use Processing or Faders, you should select the processing or fader channel as the virtual reference source.
Macro Tab Macros define a series of commands which can be run using the Front Panel LCD, Serial Commands, Control Ports, Presets, the Web Portal, SNMP, and other macros. Macros allow you to make quick configuration changes and to execute multiple Presets simultaneously. Macros can also contain commands that are executed on other units on the E-bus. All models support up to 255 macros (with an average of 150 command lines each).
4. In the Console, make the routing and input/output configuration changes (such as gain adjustments, mute, etc.) that you want to include in the macro. 5. Click Stop in the Macro Record dialog to end macro recording. 6. The macro Command Editor appears with a list of the commands captured. 7. Click Save to save the macro. You can use the Macro Editor to modify recorded macros as described in the next section.
7. Click Add to add the command to the end of the macro, or Insert to insert the command before the currently selected row of the macro. The command appears in the Macro Command List. NOTE: When there are multiple commands in the Macro Command List, you can drag and drop them to change their execution order. You can now add another command (repeat steps 4 through 6), or click Save or Save As to save the completed macro. Modifying Macros Use the following procedure to edit a macro: 1. 2. 3. 4. 5. 6. 7.
1. Select the Macro tab from the Console main screen or press the Run Macro (only available when Console is in Configuration mode). 2. Select the macro from the Select Macro list. 3. Click Run to run the macro and close the window. button on the button bar Running Macros Using the Front Panel Use the following procedure to run a macro from the front panel: 1. Using the Menu Dial, select the Macros Menu. 2. Select the macro you want to run from list and press the Select button. 3.
Gating Tab The Gating tab allows you to create gating groups and assign mic inputs to gating groups. Gating group assignments combine individual channel gating configurations created using the Channel Properties Configuration screen. When inputs are assigned to a gating group, the gating information from the assigned inputs is used to control how the entire mixer behaves.
groups (radio buttons 1-4) to control mic inputs connected to the unit currently selected in the Site Pane. Use Global gating groups (radio buttons A-F) to control mic inputs connected to the current unit, as well as all units connected to the E-Bus. Press the Configure button to display and modify individual channel Gating configurations using the Channel Properties Configuration screen. Internal Gating Groups Internal gating groups control mic inputs connected to a specific unit.
than one microphone to gate on at same time, but it restricts more than one mic from gating on to the same audio source. It does this by determining the audio level received by all mics when the first mic is gated on, and then using this audio level as the ambient level for the gating group. If First Mic Priority is disabled, two or more microphones will usually gate on when only one person speaks. • Select the Max # of Mics from the drop-down list (the default is 4).
Control Tab The Control Tab allows you to configure pin assignments for the user-definable pins on Control/Status Port A and Control/Status Port B. All models implement control/status using DB-25 pin ports on the back panel, and GPIO (General Purpose Input Output) with active low/pull to ground inputs and open collector outputs. For details, refer to Appendix B and the Control/Status Ports section of Appendix D: Specifications.
Model User-Definable Pins Control/Status Port A User-Definable Pins Control/Status Port B 8i 16 2 TH20 24 2 VH20 24 2 SR 1212 16 2 SR 1212A 16 2 Default Pin Assignments For default pin assignments for Control/Status ports by model, refer to Appendix B.
4. In the Command Editor section of the screen, select the device Type, DID, and Command from the dropdown lists. When you select a command, its description appears in the Command Description box. The parameters associated with the command appear next to the Command drop-down list, and the valid values or range for each parameter appear in the Argument Description box. 5. Set parameter values for the command as required, then press the Apply button.
String Tab The String Tab enables you to create up to eight command strings that allow Converge/Converge Pro units to control external devices such as lighting, projectors, and room dividers. Command strings are written using the syntax of the external device being controlled. Converge/Converge Pro devices pass command strings to external devices through the RS-232 port. Accessing the String Tab To create command strings, press the String tab on the Tab Bar in Console.
Running Command Strings Console stores the commands strings created in the Control tab for subsequent execution via the STRING serial command. You can execute the STRING command in macros, using control pin programming, in the Event Scheduler, and from the Control Console page of the Web Builder tab. Using macros also enables you to execute command strings from external control devices. See the Control Tab topic for more information.
Event Scheduler Tab The Event Scheduler allows you to schedule commands for execution at a specific time (events). Using the event scheduler, you can schedule single events or recurring events that are executed at pre-defined time intervals. Accessing the Event Scheduler To schedule events, press the Event Scheduler Tab on the Tab Bar in Console. Scheduling Events Events must be scheduled and run on the local device. However, commands can be sent from events to other devices in the site using Macros.
• SFTYMUTE –Mutes all channels on the specified unit • STRING –Runs a command string • SYSCHECKS –Runs system diagnostics 2. To schedule a single event, select Single Event and set the desired Start Date/Time in the Time Scheduler section of the screen. 3. To schedule a recurring event, select Event Recurrence; set the recurrence interval using the Recur Every fields; and select either Maximum of Times or End Date/Time to specify the number of repetitions or time period for event execution respectively.
Database Tab NOTE: Objects and Devices created in Console 1.0.4 and 1.1.5 are NOT compatible with Console 2.0+ Objects and devices created with these earlier versions will need to be re-created. Databases created with the 2.0.x release are compatible with the 3.0.x release. The Database Tab enables you to create, modify, and save AV devices, channel objects, and advanced objects. AV devices allow you to save pre-defined configurations for a particular type of device, such as a ceiling microphone.
AV Devices AV devices allow you to save pre-defined configurations for a particular type of device, such as a ceiling microphone. To access AV devices, expand the AV Device Tree in the AV Devices Tab in the Object Pane on the right side of Console. Click on a device in the tree to display its configuration in the center pane. For example, the default settings for a ClearOne tabletop microphone are shown below. NOTE: Pre-defined AV devices created by ClearOne are ReadOnly as indicated in the center pane.
Name the new device using the Name field. Enter other information as needed, adjust the configuration controls to optimize device performance, and click the Save button to save the changes. The new device now appears in the AV Device Tree as shown below. NOTE: The AV Device Tree is also available when the Unit Tab is selected, making all pre-defined and custom AV Devices available for Drag and Drop Configuration of a venue.
Available channel object types include: • • • • • • • Mic Input Line Input Telco/VoIP rx Output Telco/VoIP tx Processing Fader Channels To create a new channel object, select an object type in the Object Tree and click the New button. Enter a name for the object in the Name field, adjust the channel configuration controls to optimize channel performance for your application, and press the Save button.
NOTE: The Object Tree is also available when either the Unit Tab or the Channel Tab is selected, making all custom channel objects you have defined available for Drag and Drop Configuration of a venue. Import/Export AV Devices and Objects All AV Devices and channel Objects are stored as .XPT files and .XMO files respectively on the host computer or network. To import or export these files, use the Import and Export buttons on the Database Button Bar.
Optimizing Gain Structure Optimizing Gain Structure maximizes the signal-to-noise ratio for each channel, optimizes the performance of processing functions, and ensures optimal audio quality. Use these guidelines when optimizing initial gain structure for a venue: • Connect all input sources and output devices to the Converge/Converge Pro unit(s). • Turn off all processing functions, including AGC/ALC (Automatic Gain Control/Automatic Level Control), NC (Noise Cancellation), and Filters.
Optimizing Gain for Line Input Channels Line inputs are optimized using the same procedure as mic inputs, with the following exceptions. Select the Line Input you want to optimize on the Tree View Tab. With the line source connected, monitor the Post Gain Meter and adjust the gain level. NOTE: Line sources, including video codecs, consumer grade CD players, DVD players and VCRs, commonly require 10-12 dB of gain to bring their levels up to 0 dBu.
device in the chain. 4. Repeat the above steps for each output channel in the system.
Drag and Drop Configuration NOTE: Objects and Devices created in Console 1.0.4 and 1.1.5 are NOT compatible with Console 2.0+ Objects and devices created with these earlier versions will need to be re-created. Console provides powerful Drag and Drop Configuration capabilities that allow you to quickly configure Converge/Converge Pro devices and perform advanced system configuration tasks.
Creating Objects With the exception of custom AV devices, which can only be created using the Database Tab, all objects can be created by right clicking on a screen and using the shortcut menu that appears. For example, to capture the currently displayed control pin programming as a control port object, right click in the Control/Status Pin Select portion of the of the Control Tab screen, and select Export as object from the shortcut menu (see below). The Export Object dialog appears as shown below.
To apply an AV device to a channel, drag the object onto the channel in the Unit or Channel tabs. For example, to apply a Crown PCC130 tabletop microphone to Mic/Line Input 1, select the object from the AV Devices tree and drag it onto the channel. A dialog prompts you for the distance of the microphone to the talker. Select a value and press OK to apply the object to the channel. A microphone icon appears next to the channel, indicating that the channel is using an AV device object configuration.
To view detailed information about an AV device’s configuration settings, or to create a custom AV device, use the AV Devices pane of the Database tab. Channel Objects In addition to using AV devices, you can drag and drop Channel Objects in the Unit Tab and the Channel Tab to instantly apply a saved configuration to a channel. You can save channel objects for all Converge channel types, including Mic Input, Line Input, Telco/VoIP rx, Telco/VoIP tx, Output, Processing, and Fader channels.
channels.) To view detailed information about an AV device’s configuration settings, or to create a custom AV device, use the AV Devices pane of the Database tab. Advanced Configuration Objects For advanced configuration tasks, Console allows you to create and apply Matrix Objects, Control Objects, Macro Objects, and Preset Objects as described in the following sections. Matrix Objects Matrix Objects allow you to save customized matrix configurations into the Database and reuse them.
For additional information, refer to the Table of Contents for these related topics: • • • • • • • • • • • • Database Tab Mic Input Settings Line Input Settings Telco/VoIP rx Settings Telco/VoIP tx Settings Output Settings Processing Settings Fader Settings Matrix Tab Control Tab Macro Tab Preset Mode Overview 184
Preset Mode Preset Mode allows you to create and modify presets. To execute presets, Console must be in Configuration Mode. There are 32 presets available in Console. Presets provide the configuration flexibility needed to meet the challenges of changing conference room requirements. These changes include audio routing, gating, muting, levels, AEC referencing, and signal processing, as well as room combining and room configuration.
Preset Configuration Tabs In preset mode, the following tabs are available on the Console Tab Bar for defining preset configurations: • Unit Tab • Channel Tab • Matrix Tab • AEC Reference/PA Adapt Reference Tab • Gating Tab • Control Tab The channels available for configuration in a preset are determined by the channels selected in the Use in preset row on the matrix tab. Rows that are not selected in the matrix are grayed out, making them unavailable for preset configuration changes.
Creating Presets Use the following procedure to create presets: 1. Press the Preset Mode button on the Button Bar to put Console into preset mode. 2. Select the number of the preset you want to configure in the Preset Selection list. 3. Enter a Preset Name and Description in the entry fields (optional). 4. Select the channels you want to include in the preset using the Use in preset check boxes in the matrix.
5. Set the output channel cross points that you want to include in the preset using the matrix. 6. Configure the desired setting changes for the preset including: • Mic Input, Line Input, Output, Telco/VoIP rx, Telco/VoIP tx, Processing, and Fader channel settings • Gating settings • Control settings • AEC/PA Adapt Reference settings 7. Click on the Preset Mask Control/Status B boxes to set the pin states (H = High, L = Low) required to trigger preset execution (optional).
Executing Presets There are five ways to execute presets: 1. 2. 3. 4. 5. Using Console in Configuration Mode Using the LCD Preset Menu on the Front Panel Using control programming and external control devices (such as the closure contacts on a room partition) Using macros Using serial commands via a Telnet session or via RS-232 NOTE: Presets only run on the current unit shown in the site pane. However, you can execute a preset on a unit connected to the Expansion Bus by using a macro.
Executing Presets Using Macros Use the PRESET serial command to execute presets in a macro. To run multiple presets at the same time, use multiple PRESET commands in the macro. Macros can be executed from within Console or by using any external control device. Typically, you will create a macro for each room configuration (group of presets) that you want to execute at the same time. Preset Execution Flags Console uses user-selectable preset flags to determine the current execution state of a preset.
Exporting Preset Objects Preset objects allow you to save preset configurations into the Database and reuse them. This enables you to instantly apply preset changes, and to rapidly configure additional units using drag and drop configuration. To capture the current preset and save it as an object, right click anywhere in the center pane of the preset screen and select Export as object from the shortcut menu.
File Menu Overview File Menu allows you to use Site Files and Print Reports. Accessing the File Menu In Console, select File from the menu bar. The File menu appears as shown below: The File menu appears as shown below: File menu options are explained in the following sections.
File Menu: Site Options The File menu site options allow you to Create a New Site, open a saved site with Open Site, or close the current site with Close Site. File Menu: Save Options The File menu save options allow you to Save and Save As a site file. File Menu: Print Print allows you to create, view, print, and save Site and Unit configuration reports. File Menu: Recent File List The File menu recent file list displays the last four Site Files opened.
Print Reports The Print Reports option on the File menu allows you to print a configuration properties report for a Site or Unit. Accessing Print Reports To print a site or unit report, click on the File menu, select Print, then select Print Site Report or Print Unit Report as shown below. The Report window appears as shown below. Report Window The report button bar provides buttons for viewing and printing the document, as well as saving the report to a PDF file.
View Menu Overview The View Menu provides an alternate navigation method for viewing the screens displayed by clicking on the Console Tabs. Accessing the View Menu In Console, click View on the menu bar. The View menu appears as shown below: A bullet indicates the view currently displayed in Console.
View Menu Options Options available on the View menu include: • • • • • • • • • • Unit View Channel View Matrix View AEC Reference Builder Macro Builder Gating Builder Control Builder Command Strings Event Scheduler Database Builder 196
Add Menu The Add Menu allows you to add units to a site using default configuration settings. Accessing the Add Menu In Console, click Add on the menu bar. The Add menu appears as shown below: Adding Units On the Add menu, select the model you want to add to the site.
Configure the new unit’s properties using the General tab. Configure the new unit’s IP and serial port settings using the Comm tab. For more information on configuring unit properties, see Unit Properties. Press OK to add the unit to the site or Cancel to return to Console. The added unit appears on the Site View tab of the Site pane, highlighted in orange as shown below: NOTE: The Status bar at the bottom of the Console window displays the current status of the unit and the site.
For more information, refer to the Table of Contents for these related topics: • • • • • • Unit Properties Create A New Site Connect To A Site Site Properties Unit Tab Configuration Mode Overview 199
Connect Menu Overview The Connect Menu enables you to connect to a site, disconnect from a site, and refresh the current display for a site. Connecting to a site allows you to control and configure the units in that site. See Site Setup Overview for more information. Accessing the Connect Menu In Console, select Connect from the menu bar. The Connect menu appears as shown below: Connect Menu Options • Connect: Connects to a site via USB or IP.
Modes Menu Overview The Modes Menu allows you to switch Console between Configuration Mode and Preset Mode. Configuration Mode allows you to configure a wide range of advanced settings for all models. Preset Mode allows you to create presets for specific venues and apply them to instantly to a unit. Accessing the Modes Menu In Console, select Modes from the menu bar. The Modes menu appears as shown below: A bullet indicates the current mode. To switch modes, select Configuration or Preset.
Services Menu Overview The Services Menu provides various utilities for using and managing Converge/Converge Pro units. Accessing the Services Menu In Console, click Services on the menu bar.
Dialer The Dialer provides a software telephone interface for teleconferencing applications. NOTE: Dialer is only available when Console is connected to a site. Accessing Dialer To access the dialer, select Dialer from the Services menu; press the Dialer Bar; or press the Dialer button in the Telco Rx or Telco Tx channel screens.
Using Dialer When using the dialer, the date and time, number dialed, and call status are displayed in the LCD section of the dialer window. Placing and Ending Calls To place a call, select a number from the Phonebook section of the dialer window, or manually enter a number, then press the ON/OFF hook button. You can also access the Phonebook by pressing the PHONEBOOK button. To end a call, press the ON/OFF hook button. To redial a number, press the REDIAL button.
Phonebook The Phonebook allows you to store telephone numbers and make speed-dial assignments for teleconferencing applications. Accessing Phonebook To access the phone book, select Phonebook from the Services menu; press the Phonebook Console Button Bar; or press the Phonebook button in the Dialer screen. button on the Using Phonebook To add an entry to the phonebook, press the New Entry button; enter a Name and Number; and select a Speed Dial Number (optional).
Press the Add button to add the entry to the phonebook. The number now appears in the phonebook list, and in the Phonebook portion of the Dialer screen. To edit an entry, select it and press the Change button. To delete an entry, select it and press the Remove button.
Label Editor The Label Editor allows you to quickly change the names (labels) assigned to units and channels. Using descriptive names makes it easier to identify units and channels for configuration and management purposes. Label changes are global, and appear throughout Console wherever the label is referenced. In addition to using the label editor to rename objects, you can use the label entry fields provided throughout Console.
Device Log The Device Log captures device events for administration, configuration, and troubleshooting purposes. NOTE: The device log can store 256K bytes of data. Once this limit is reached, the first 128K of data is truncated and logging resumes. Accessing Device Log To access the device log, select Device Log from the Services menu, or click the Device Log Console Button Bar.
Using Device Log In the Device Log window, select the events you want to log using the Event Selection check boxes.
For additional information, please refer to the Table of Contents for these related topics: • • • • • • • • • • Site Properties System Checks Firmware Loader Console Overview LCD Settings Menu Macro Tab Preset Mode Overview Execute Presets Dialer Phonebook 210
Event Log The Event Log captures Console events for administration and troubleshooting purposes. Event types captured include failed login attempts, site disconnects, unit reboots, socket time outs, internal system errors, and serial command execution errors. Accessing Event Log To access the event log, select Event Log from the Services menu, or click the Event Log Console Button Bar.
Using Event Log Captured events appear in the left section of the Event Log window. Event Codes and Messages appear in the right section of the window. To print the event log, press the Print button. To clear the event log, press the Clear button and answer Yes to the confirmation dialog that appears.
Web Builder Web Builder consists of User Console and Control Console. These consoles allow you to configure a subset of call management and mixing features for access through a web portal integrated into the firmware. The web portal can be accessed over IP with Microsoft’s Internet Explorer (requires IE version 5.5 or later and Sun Microsystems Java Runtime Environment version 6.0 or higher).
Select the key you want to program from the drop-down list in the upper left hand corner of the screen. Programmable keys include: • • • • • • Line 1 Line 2 User Volume Down Volume Up Mute If you are configuring a Line or User button, enter a name for it in the Line (or User) Name field (optional). The key selected determines the commands available in the Command drop-down lists in the Command section of the screen. For example, the commands available for the volume buttons include GAIN, MACRO, and RAMP.
For some commands, such as MACRO, the Status section of the command editor becomes active. Status controls the LED status indicator for the associated button based on the state conditions entered in the Active State (LED on) and Inactive State (LED off) rows of the Status section. Pressing a programmed button in the Web Portal executes the command selected in the Press row of the Command section. Releasing a button executes the command selected in the Release row (if applicable for the programmed command).
The element selected determines the commands available in the Command drop-down lists in the Command section of the screen. For example, the commands available for the mute buttons include MACRO and MUTE. When you select a command, the configurable parameters for that command appear as shown above. (For more information on the command editor, see Command Editor in the Control Tab topic.) Select the Type, DID (device ID), and Command from the drop-down lists.
To access programmed call management functions, click on DIALER. To access programmed control console mixing functions, click on MANAGEMENT (shown above).
Firmware Loader Firmware Loader allows you to upgrade firmware when ClearOne releases enhancements. All models use the same firmware file (converge.mdo). When upgrading firmware, all units in the site are automatically updated simultaneously. NOTE: Before upgrading firmware, save a copy of your site files using the Save or Save As options on the File menu. When upgrading from Converge Console 1.0.4 or 1.1.5 to 2.0.x or 3.0.x the Firmware must be updated twice.
In addition, the LED indicators on the status bar in Console turn yellow to indicate the firmware load is in progress as shown below: When the firmware load is complete, the unit reboots. The unit now has the selected firmware file loaded. If you experience problems with firmware loads, please contact ClearOne Technical Support.
Debug Console The Debug Console provides five tabs for monitoring system performance, testing and troubleshooting audio performance, and running system diagnostics: • • • • • Meter View Gate View Signal Generator System Checks System Check Config Accessing Debug Console To access the debug console, select Debug Console from the Services menu, or press the Debug Console button on the Console Button Bar. Debug console tabs are described in the following sections.
To configure a meter, select the Unit, Meter Type, and Channel using the drop-down lists. Meter view provides a useful diagnostic tool for system-wide troubleshooting and configuration. Gate View Tab The Gate View tab shows real-time gating status, allowing you to monitor gating activity for the mics and gating groups for the currently connected unit. The gate indicator for each input is dark green in the gate-off condition and light green if the input is gated on.
Signal Generator The Signal Generator tab enables you to generate test signals to audibly test signal paths, gain settings, routing, and channel configuration settings. The signal generator can also be used for noise masking in courtroom, clergy, and corporate applications. NOTE: When the signal generator is on for any unit in the site, the Signal Generator LED on the Console Button Bar flashes green. Test Signal Types The signal generator provides three types of test signals: Pink, White, and Tone.
continue using the specified settings until the Signal Timeout is reached, or the Signal On button is pressed again, whichever occurs first. Tone Frequency Settings Configure Frequency settings for tone tests as follows: 1. Select a tone frequency using the Frequency slider, or enter a frequency in the entry box. 2. Alternatively use the Auto Sweep button to sweep a range of frequencies using the Begin Frequency, End Frequency, Increment, and Rate settings.
System Check Config Tab The System Check Config tab allows you to select and configure the diagnostic tests run on System Checks tab. System Check Config settings include: • • • • Unit (System Check Configuration): Specifies the unit in the site that you want to test. Network: Select this check-box to test the IP configuration and network connectivity for the selected unit. Telephone: Select this check box to test Telco/VoIP rx and/or Telco/VoIP tx functionality .
Sound Masking Tab Sound Masking is an Amplifier Out only feature consisting of three modes: • Off: Disables the feature. • Voice: Masking operates only in the range usually used when the target audio is vocal. • Wideband: Masking operates throughout the audible range of the unit.
Execute Presets The Execute Presets command on the Services menu allows you to run presets while Console is in Configuration Mode. NOTE: This command is not available while Console is in Preset Mode. Accessing Execute Presets From the Console main screen, click on the Services menu and select Execute Preset as shown below. The Execute Preset dialog appears as shown below.
Select the preset you want to run from the drop-down list, then click Execute to run the preset or Cancel to return to Console. You can also use macros to execute presets or multiple presets simultaneously. For more information, see the Macro Tab topic.
appendix a: Application Programmer’S Interface Type and Device IDs Converge/Converge Pro Device Types and Device IDs by model are as follows: Model Device Type Device ID Range 880 1 0-B TH20 2 0-F VH20 E 0-F 840T 3 0-B 8i A 0-B 880T D 0-B 880TA H 0-B SR 1212 G 0-B SR 1212A I 0-B Conventions This guide uses the following typographic conventions to describe Converge/Converge Pro serial command syntax: Convention Description Parameters enclosed in < > indicate a mandatory pa
If a command specifies “(Null to query in text)” in its Value table, leave a blank in the command line to query the current state of that value. For example, the command #12 MUTE 5 M would return the current mute state of Mic 2 on an 880 unit with a Device ID of 0. Groups and Channels All serial commands use common alpha and numeric designators to reference channel groups, channel types, and other command values.
Meter Type Definitions Table Alpha Numeric Level Position for Telco TX Level Position for Telco Rx I 1 Input level Input level Input level Post Gain level Input Level A 2 Level post-gain adjustment, but pre-filter Post Gain level Post Gain level Post Limiter level Post Gain level N 3 Level post-filter but pre-gate (non-gated level) N/A N/A N/A Level after Gain Stage G 4 Level post-gate (gated level) N/A N/A N/A N/A N/A R 5 Echo Return Loss (Not SR 1212 / SR 1212A) N/A N/
Serial Command Index AA – Auto Answer Enable / Disable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234 AAMB – Adaptive Ambient Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234 AARINGS – Number of Rings to Auto Answer On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
DIAL – DTMF Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244 DID – Device ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244 DTMFLVL – DTMF Tone Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
GREPORT – Gate Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253 GRPSEL – Gating Group Select . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253 HOOKD – Hook Flash Duration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253 HOOK – Hook Flash . . . . . . . . . . . . .
NTPSRV – NTP Network Time Server Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263 NULL – Null the Telephone Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263 OFFA – Off Attenuation Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264 PAA – PA Adaptive Mode . . . . . . . . . . . . . . . . . .
RINGERLVL – Audible Ring Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273 RINGERSEL – Audible Ring Melody Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273 RINGERTEST – Audible Ring Melody Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273 RINGMOD – Ring Cadence Mode . . . . . . . . . . . . . . . . . . . . . . .
Xdial – DTMF Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 284 XDTMFLVL – DTMF Tone Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 284 XDTONELVL – Dial Tone Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285 XHOOKD – Hook Flash Duration . . . . . .
Serial Commands Serial commands are shown in bold, followed by the command form and argument details. AA – Auto Answer Enable / Disable This command selects/reports the setting of auto answer. Command Form: DEVICE AA [Value] Argument Channel Group Value Type Channel Group Unsigned Integer Size 1 1 2 Values See Groups and Channels 17 (R) 0 = Off 1 = On 2 = Toggle (Null to query in text) Units AAMB – Adaptive Ambient Mode This command selects/reports the setting of adaptive ambient.
ACONNLVL – Audible Connect / Disconnect Level This command selects/reports the audible connect / disconnect indicator’s level. Command Form: DEVICE ACONNLVL [Value] Argument Channel Group Value Type Channel Group Signed Float Size 1 1 2 Values See Groups and Channels 17 (R) -12.00 – 12.00 (Null to query in text) Units dB AD – Auto Disconnect Enable / Disable This command selects/reports the setting of auto disconnect.
ADPRESENT – Audio Presence This command displays the channels that currently have valid audio signals present. This command is read only. Command Form: DEVICE ADPRESENT [Values] Argument Type Value Bit Map of Inputs Size 2 Bit Map of Outputs 2 Bit Map of Processors 2 Bit Map of Faders 1 Bit Map of Telco 1 Values XXXX XXXX XXXX XXXX |…………………| Input 1 (lsb) to 12 (msb) |…….| Reserved (Null to query in text) XXXX XXXX XXXX XXXX |……………………| Output 1 (lsb) to 13 (msb) |….
AGCSET – Automatic Gain Control Adjust This command selects/reports the settings of the Automatic Gain Control. Command Form: DEVICE AGCSET [Threshold Target Attack Gain] Argument Channel Group Threshold Type Channel Group Signed Integer Size 1 1 1 Units 1 2 Values See Groups and Channels 1, 3, 7 (I, M, L) -50 – 0 (Null to query in text) -30 – 20 0.10 – 10.00 Target Response Time Gain Signed Integer Unsigned Float Unsigned Float 2 0.00 – 18.
AVG – Adaptive Volume Gain This command sets the maximum gain setting that the algorithm will not exceed. Command Form: Argument Channel Group Value Type Channel Group Signed Short Size 1 1 2 Values See GroupsAndChannels 23 (J) 0.00 to +18.00 (Null to query in text) Units dB AVR – Adaptive Volume Reference This command selects/reports the microphone or expansion bus reference channel to be used for adaptive volume tracking on a power amplifier channel.
BAUD – Baud Rate This command selects/reports the baud rate of the serial port. Command Form: DEVICE BAUD [Value] Argument Type Value Unsigned Integer Size 4 Values 9600, 19200, 38400, 57600, 115200 (Null to query in text) Units CALLDUR – Call Duration This command returns current call duration. If no call is active, this command returns 0. At the time of call termination, this command will automatically be sent out to report call duration. This command is read only.
CLEAREFFECT – ClearEffect Wide Band Telco Emulation This command enables / disables or reports the current status of the ClearEffect. Command Form: DEVICE CLEAREFFECT [Value] Argument Channel Group Value Type Channel Group Unsigned Integer Size 1 1 2 Values See Groups and Channels 17 (R) 0 = Off 1 = On 2 = Toggle (Null to query in text) Units CLOCK – Clock Set This command sets or reports the current time.
COMPRESS – Compressor Adjust This command selects/reports the settings of the compressor. Command Form: DEVICE COMPRESS [Threshold Ratio Attack Release Gain] Argument Channel Group Threshold Type Channel Group Signed Integer Size 1 1 1 Ratio Attack Release Gain Unsigned Integer Unsigned Float Unsigned Integer Unsigned Float 1 2 2 4 Values See Groups and Channels 5 (P) -60 – 20 (Null to query in text) 1 – 20 0.00 – 100.00 100 – 2000 0.00 – 20.
Value Unsigned Integer 4 1 = Master 2 = Slave (Null to query in text) DECAY – Decay Adjust This command selects/reports the setting of the decay rate. Command Form: DEVICE DECAY [Value] Argument Channel Group Value Type Channel Group Unsigned Integer Size 1 1 2 Values See Groups and Channels 3 (M) 1 = Slow 2 = Medium 3 = Fast (Null to query in text) Units DEFAULT – Default The Unit Sets the unit to factory defaults. There is no query for this command.
Reserved Unsigned Integer 2 0 Label String 12 1 – 12 characters CLEAR = clear the label (Null to query in text) DEVICESUBTYPE – Sets the Subtype of a Connected Device This command enables/disables or reports the current type of device connected to an input or output.
DIAL – DTMF Dialing This command dials a DTMF sequence or reports back the last sequence dialed. Command Form: DEVICE DIAL [Number] Argument Channel Group Reserved Number Type Channel Group String Size 1 1 2 40 Values See Groups and Channels 17 (R) 0 1 – 40 Chars of ‘0’ – ‘9’, ‘*’, ‘#’, ‘,’ (Null to query last number dialed in text) Units DID – Device ID This command reports the device id. This command is read only except through the front panel.
Argument Value Type Unsigned Integer Size 4 Values (Sent with a Null in text) Units ENETADDR – Ethernet Port IP Address This command selects/reports the IP address of the Ethernet port on the unit. Command Form: DEVICE ENETADDR [Value] Argument Type Value IP Address Size 4 Values (Null to query in text) Units ENETDHCP – Ethernet DHCP Selection This command selects/reports the use of DHCP of the Ethernet port on the unit.
Value IP Address 4 (Null to query in text) ENETSUBN – Ethernet Subnet Mask This command selects/reports the Subnet mask of the Ethernet port on the unit. Command Form: DEVICE ENETSUBN [Value] Argument Type Value IP Address Size 4 Values (Null to query in text) Units ENETVLAN – Enable VLAN Tagging This command enables/disables VLAN tagging. Valid on VH20 ONLY. Change requires reboot to become effective.
Value Channel 1 Value Group 1 0 = none See 2, 20 (O, B) in Groups and Channels (Null to query in text) 0 for none or 2, 20 (N for none or O, B) Event – Run Scheduled Event This command manually runs a scheduled event on a unit. There is no query associated with this command.
Argument Channel Group Reserved Type Channel Group Zero Size 1 1 2 Values See GroupAndChannels 23 (J) Value:0-16 (Null to query in text) Units Nodes FEF – Feedback Elimination Fixed Filter This command sets the number of fixed filter to use in the feedback eliminator. The fixed filters number will be used during the initialization phase when gain is increased until feedback occurs. A fixed filter will be set at the feedback point during the initialization.
FEM – Feedback Elimination Mode This command set the feedback mode to either Music or Voice. This effects how aggressive the reduction is.
Group Reserved Group Zero 1 2 23 (J) Zero FESC – Feedback Elimination Setup Complete This command reports when the automatic feedback eliminator setup training cycle is in progress. The training cycle is started using the command FES (Feedback Elimination Setup). This is a query only command.
Node Unsigned Integer 1 Group 3 Group 5 Value Unsigned Integer 1 1–4 0xFF for all (* text) 1 – 15 0xFF for all (* text) 0 = Off 1 = On 2 = Toggle (Null to query in text) FLOW – Flow Control This command selects/reports the flow control of the serial port on the unit. Hardware flow control is implemented using DTR and DSR.
GHOLD – Gate Hold Time Adjust This command selects/reports the setting of hold time. Command Form: DEVICE GHOLD [Value] Argument Channel Group Value Type Channel Group Unsigned Float Size 1 1 2 Values See Groups and Channels 3 (M) 0.10 – 8.00 (Null to query in text) Units S GMODE – Gating Mode This command selects/reports the setting of gating mode.
Value Unsigned Integer 2 0 – 50 (Null to query in text) dB GREPORT – Gate Report This command selects/reports the mode of gate and audio presence status reporting. Command Form: DEVICE GREPORT [Value] Argument Type Value Unsigned Integer Size 4 Values 0 = Off 1 = On 2 = Toggle (Null to query in text) Units GRPSEL – Gating Group Select This command selects/reports which Gating Group a microphone input is assigned.
Group Group 1 Input / Output to Matrix Unsigned Integer 2 Label String 20 1, 2, 3, 4, 5, 6, 7, 8, 12, 13, 14, 16, 17, 20, 25, 26 (H, I, J, O, M, G, P, E, L, A, F, S, C, T, R, B, K, Z) Groups all but 6 0 Groups 6 0 = output 1 = input 1 – 20 characters CLEAR = clear the label (Null to query in text) LCDCONTRAST – LCD Contrast This command selects/reports the LCD Contrast Setting.
Argument Type Value String Size 80 Values CLEAR = Clear current value 1 – 63 Characters (Null to query in text) Units LOCCNTRY – Location: Country This command sets/reports the location country of the unit. Command Form: DEVICE LOCCNTRY [Value] Argument Type Value String Size 80 Values CLEAR = Clear current value 1 – 63 Characters (Null to query in text) Units LOCCOMP – Location: Company This command sets/reports the location of the unit: Company string.
Value String 80 CLEAR = Clear current value 1 – 63 Characters (Null to query in text) LOGMASK – Device Log Mask This command sets or reports the device event log mask.
Channel Group Channel Group 1 1 Position Value Meter Type Unsigned Integer 2 4 See Groups and Channels 1, 2, 3, 5, 7, 12, 16, 17, K, Z (I, J, O, M, P, L, F, T, R, K, Z) See Meter Type Definitions 0 = Off (Delete from list being reported) 1 = On (Add to list being reported) 2 = Toggle (Null to query in text) LVLREPORTEN – Level Report Enable Enables level reporting for the unit.
Argument Type Channel Channel Group Group Size 1 1 Value 2 Signed Float Values See Groups and Channels 1, 2, 3, 5, 7, 12, 16, 17, 25, 26 (I, O, M, P, L, F, T, R, K, Z) -65.00 – 20.00 (Null to query in text) Units dB MC – Multi-Channel Mode This command groups audio controls for channels. Audio Controls include Gain, Ramp Gain, and Mute.
Argument Channel Group MultiChannel Group Value Type Channel Group Group Size 1 1 2 Values See GroupAndChannels 128 (No text group) Only 23 (J) accepted for now. See GroupAndChannels Units Signed Short 2 dB Max Signed Short 2 -65.00 – 20.00 (Null to query in text) -65.00 – 20.00 dB MCMUTE – Multi-Channel Min and Max Gain Setting This command performs/reports audio mutes of the grouped channels.
Argument Type Channel Channel Group Group Size 1 1 Value 2 Signed Float Values See Groups and Channels 1, 2, 3, 5, 7, 12, 16, 17, 25, 26 (I, J, O, M, P, L, F, T, R, K, Z) -65.00 – 20.00 (Null to query in text) Units dB MINMAX – Minimum and Maximum Gain Setting This command changes or reports back the minimum and maximum gain setting for a channel.
Command Form: DEVICE MODEL [Value] Argument Type Channel Channel Group Group Size 1 1 Reserved 2 Label Unsigned Integer String 16 Values See Groups and Channels 1, 2, 3, 7 (I, O, M, L) 0 Units 1-16 characters CLEAR = clear the label (Null to query in text) dB MTRX – Matrix Routing This command selects/reports the matrix routing of an input to an output. Command Form: DEVICE MTRX
Command Form: DEVICE MTRXLVL [Value] [A/R] Argument Source Channel Source Group Type Channel Group Size 1 1 Destination Channel Destination Group Channel Group 1 1 Value Signed Float 4 Absol / Rel 0 Values See Groups and Channels 1, 3, 5, 6, 7, 12, 17, 25, 26 (I, M, P, E, L, F, R, K, Z) See Groups and Channels 2, 5, 6, 12, 16, 25, 26 (H, J, O, P, E, F, T, K, Z) -99.00 – 99.
NCSEL – Noise Cancellation Select This command selects/reports the setting of the Noise Cancellation for each microphone channel. Command Form: DEVICE NCSEL [Value] Argument Channel Group Value Type Channel Group Unsigned Integer Size 1 1 2 Values See Groups and Channels 3, 17, 26 (M, R, Z) 0 = Off 1 = On 2 = Toggle (Null to query in text) Units NLP – Non Linear Processing Adjust This command selects/reports the setting of non-linear processing for each microphone channel.
Reserved 2 0 OFFA – Off Attenuation Mode This command selects/reports the off attenuation value of a Mic channel. Command Form: DEVICE OFFA [Value] Argument Channel Group Value Type Channel Group Unsigned Float Size 1 1 2 Values See Groups and Channels 3 (M) 0.00 – 60.00 (Null to query in text) Units PAA – PA Adaptive Mode This command selects/reports PA adaptive mode for the specified Mic.
PAEQEN – PA EQ Filter Enable This command enables the EQ filter on a PA Channel Command Form: DEVICE PAEQEN [Value] Argument Channel Group Value Type Channel Group Unsigned Short Size 1 1 2 Values See Groups and Channels 23 (J) 0 = Off 1 = On 2 = Toggle (Null to query in text) Units PAEQRST – PA EQ Filter Reset This command resets the EQ Level for ALL bands in the filter bank. There is no query associated with this command.
PAFLT – PA Fault This indicates one of the power amplifier channels is in a FAULT condition. This is Read-Only, and is automatically generated if a fault occurs. Command Form: DEVICE PAEQEN [Bitmap] Argument Bitmap Type Size Hexadecimal Integer 4 Values PAIMPED – PA Output Impedance This command selects the output impedance for the PA channel to be either 8 ohms or 70/100V.
PANGAT – PA Noise Gate Activation Timer This command sets the Noise Gate activation timer. The noise gate will be activated if the timer conditions are met along with Gate thresholds. Command Form: DEVICE PANGAT [Value] Argument Channel Group Value Type Channel Group Unsigned Short Size 1 1 2 Values See Groups and Channels 23 (J) 1 -16 (Null to query in text) Units Minutes PANGEN – PA Noise Gate Enabled This command enables noise gating on a PA Channel.
PANGT – PA Noise Gate Threshold This command sets the Noise Gate Threshold that will be used when in the manual mode. This represents the level at which the noise gate will activate. Command Form: DEVICE PANGT [Value] Argument Channel Group Value Type Channel Group Signed Float Size 1 1 2 Values See Groups and Channels 23 (J) -100.00 to 0.00 (Null to query in text) Units dB PAPOL – Polarity Switch This command changes audio signal polarity on a power amplifier channel.
Amplitude Signed Short 2 -60.00 – 20.00 (Null to query in text) dB PASMM – PA Sound Mask Mode This command selects/reports the sound mask mode on a PA channel. Command Form: DEVICE PASMM [Value] Argument Channel Group Value Type Channel Group Unsigned Short Size 1 1 2 Values See Groups and Channels 23 (J) 0 = Voice Mode 1 = Wideband Mode (Null to query in text) Units PASMT – PA Sound Mask Timer This command selects/reports the timer on sound mask signal on a PA channel.
Speed Dial Unsigned Integer 4 Number Label String String 44 16 0 for not assigned to a speed dial 1 – 20 1 – 44 chars ‘0’ – ‘9’, ‘*’, ‘#’ 1 – 16 chars PHONEBOOKCNT – Counts Entries in the Phonebook This command queries the number of entries in the phonebook. This command is query only. Command Form: DEVICE PHONEBOOKCNT Argument Value Type Unsigned Integer Size 4 Values 0 – 20 Units PHONEBOOKDEL – Deletes an Entry in the Phonebook This command deletes an entry in the phonebook.
Group Value Group Unsigned Integer 1 2 13 (S) 0 = Set preset state to off 1 = Set state to on and execute if not already on 2 = Execute and return state to off (Null to query current state in text) PRGSTRING – Program String This command sets/reports a programmed string.
Value Unsigned Integer 2 0 = Off 1 = On 2 = Toggle (Null to query in text) RAMP – Ramp Gain Adjustment This command starts / stops the gain ramp for an input, output or assignable processing block. There is no query associated with this command.
Command Form: DEVICE RESET No Arguments RING – Ring Indication This command indicates a ringing line. This command is reportable only. It cannot be queried or set. Command Form: DEVICE RING Argument Channel Group Value Type Channel Group Unsigned Integer Size 1 1 2 Values See Groups and Channels 17 (R) 0 = Ring Cycle Ended 1 = Ring Cycle Started Units RINGEREN – Audible Ring Enable This command sends/reports the use of an audible ring.
Channel Group Reserved Channel Group Unsigned Integer 1 1 2 See Groups and Channels 17 (R) 0 RINGMOD – Ring Cadence Mode This command sets the ring cadence to either standard mode or custom mode. The cadence can be set using the RINGON and RINGOFF commands. The country code should be set first using the COUNTRY command.
Value Unsigned Short 2 0 = 100 1 = 150 2 = 200 3 = 256 4 = 384 5 = 512 6 = 640 7 = 1024 (Null to query in text) ms RXBOOST – Receive Boost This command selects/reports the receive boost status. Command Form: DEVICE RXBOOST [Value] Argument Channel Group Value Type Channel Group Unsigned Integer Size 1 1 2 Values See Groups and Channels 17 (R) 0, 3, 6, 9, or 12 (Null to query in text) Units dB RXBSTEN – Receive Boost Enable This command selects/reports the receive boost status.
SIGGEN – Signal Generator This command selects/reports of the signal generator activation. Command Form: DEVICE SIGGEN [Channel Group Type Amplitude Frequency] Argument Channel Type Channel Size 1 Group Type Group Unsigned Integer 1 2 Amplitude Signed Float 4 Frequency Unsigned Float 4 Values See Groups and Channels (Null to query in text) 1, 3, 7 (I, M, L) 1 = Pink Noise 2 = White Noise 3 = Tone -60.00 – 20.00 Units Type 1 – 2 Type 3 Hz 0 (Null in text) 20.00 – 20000.
SLVL – Speech Level Control This command selects/reports the setting of Speech Level Control. Command Form: DEVICE SLVL [Value] Argument Channel Group Value Type Channel Group Unsigned Integer Size 1 1 2 Values See Groups and Channels 3 (M) 0 = Off 1 = On 2 = Toggle (Null to query in text) Units SMTPSRV – SMTP Mail Server Address This command selects/reports the IP address of the SMTP Mail server, and the Email Address the unit’s SMTP client sends messages to.
Command Form: DEVICE SNMPWRITECOMM [Value] Argument Type Value String Size 30 Values Write Community validation string (SET data) (Null to query in text: Default = “private”) Units SPEEDDIAL – Speed Dial a Number This command dials a speed dial number.
Argument Type System Hexadecimal Check Integer Size 4 Values 15 14 13 12 11 10 09 08 07 06 05 04 03 02 01 00 Network Telephone Mic 1 Mic 2 Mic 3 Mic 4 Mic 5 Mic 6 Mic 7 Mic 8 All other bits reserved Status Unsigned Integer 2 Message String 40 0 = Fail 1 = Pass 2 = NULL For the telephone on hook: the message will report the line voltage, the line current, other results, and if dial tone is detected.
TE – Telco Enable This command selects/reports the hook status. Command Form: DEVICE TE [Value] Argument Channel Group Value Type Channel Group Unsigned Integer Size 1 1 2 Values See Groups and Channels 17 (R) 0 = Off 1 = On 2 = Toggle (Null to query in text) Units TELCOLVLCTRL – Telco RX Level Control Enable / Disable This command selects/reports the setting of Telco Rx level control.
TOUT – Time Out Select This command selects/reports the inactivity time out before returning to the unit title screen on the front panel. Command Form: DEVICE TOUT [Value] Argument Type Value Unsigned Integer Size 4 Values 0 = No Time Out 1 – 15 (Null to query in text) Units Min UID – Unit ID This command reports the unit id. This command is read only.
XACONN – Audible Connect / Disconnect Indication This command selects/reports the status of the audible connect / disconnect indication. This command can be used to replace the ACONN command for the R group.
Group Value Group Unsigned Short 1 2 5, 23 (P, J) 0 = None 1 = Group 1 2 = Group 2 3 = Group 3 4 = Group 4 (Null to query in text) XCompress – Compressor Adjust This command controls/reports the signal compression setting on a Channel. This command can be used to replace the COMPRESS command for the P group.
Value Unsigned Short 2 0 = Off 1 = On 2 = Toggle (Null to query in text) XDELAYSEL – Audio Delay Enable This command enables signal delay on a Channel. This command can be used to replace the DELAYSEL command for the P group.
XDTONELVL – Dial Tone Level This command selects/reports the audible dial tone’s level. This command can be used to replace the DTONELVL command for the R group. You can’t change level during a call. Command Form: DEVICE XDTONELVL [Value] Argument Channel Group Value Type Channel Group Signed Short Size 1 1 2 Values See Groups and Channels 17, 26 (R, Z) -12.00 – 12.00 (Null to query in text) Units dB XHOOK – Hook Flash This command sends a hook flash.
Number String 16 1 – 16 Chars of ‘0’ – ‘9’, ‘*’, ‘#’, ‘,’ XPBDIAL – Dial a PB Entry by Name This command dials a speed dial number by name. This command can be used to replace the PBDIAL command for the R group. There is no query for this command.
Argument Channel Group Value Type Channel Group Unsigned Short Size 1 1 2 Values See Groups and Channels 17, 26 (R, Z) -12.00 – 12.00 (dB) (Null to query in text) Units dB XRINGERSEL – Audible Ring Melody Selection This command sends/reports the audible ring melody. This command can be used to replace the RINGERSEL command for the R group. You can’t change the value while phone is ringing.
Serial Command Support Table The following table shows serial command support by Converge/Converge Pro device type. Note that telcorelated commands only work on models that have telephone interfaces (Converge Pro 880TA, 880T, 840T, TH20); and AEC and NC-related commands do not work with Converge SR 1212 and SR 1212A.
Command Converge Converge Converge Converge Converge Converge Converge Converge Converge Name Pro 880 Pro 880T Pro 840T Pro 8i Pro TH20 SR 1212 880TA SR 1212A Pro VH20 X X X X X X X X X X X DID DTMFLVL DTONELVL X X X X DUPDATE X X X X X X X X X X DVER X X X X X X X X X ENETADDR X X X X X X X X X ENETDHCP X X X X X X X X X ENETDNS X X X X X X X X X ENETDNSA X X X X X X X X X ENETDNSA2 X X X X X X X X X EN
Command Converge Converge Converge Converge Converge Converge Converge Converge Converge Name Pro 880 Pro 880T Pro 840T Pro 8i Pro TH20 SR 1212 880TA SR 1212A Pro VH20 X X HOOKD X X LABEL X X X X X X X X X LCDCONTRAST X X X X X X X X X LMO X X X X X X X LOCALNUM X X LOCBLDG X X X X X X X X X X X LOCCITY X X X X X X X X X LOCCNTRY X X X X X X X X X LOCCOMP X X X X X X X X X LOCREGION X X X X X X X X X LO
Command Converge Converge Converge Converge Converge Converge Converge Converge Converge Name Pro 880 Pro 880T Pro 840T Pro 8i Pro TH20 SR 1212 880TA SR 1212A Pro VH20 PAEQSET X X PAFLT X X PAIMPED X X PALEN X X PALT X X PANGAT X X PANGEN X X PANGF X X PANGM X X PANGT X X PAPOL X X PARST X X PASME X X PASML X X PASSM X X PASMT X X PATO X X PBDIAL X X X X X PHONEBOOKADD X X X X X PHONEBOOKCNT X X X X X PHONEBOOKDEL X X
Command Converge Converge Converge Converge Converge Converge Converge Converge Converge Name Pro 880 Pro 880T Pro 840T Pro 8i Pro TH20 SR 1212 880TA SR 1212A Pro VH20 SIGGENSWEEP X X X X X X X X X SIGTOUT X X X X X X X X X SLVL X X X X X X X SMTPSRV X X X X X X X X X SNMPMNGRIP X X X X X X X X X SNMPMNGRPORT X X X X X X X X X SNMPREADCOMM X X X X X X X X X SNMPWRITECOMM X X X X X X X X X X X SPEEDDIAL X X
All Models: RS-232 Port Connecting with Telnet Users can connect to any unit via RS-232 and telnet. Available telnet commands are the same as those used in the Serial Command section of this appendix. How to Connect with Telnet: • Use the telnet client of your choice • Telnet uses port 23 • The user name and password are the same as used by Console. The default username is clearone and the default password is converge. These are not case sensitive.
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appendix B: Default Pinouts Control/Status Ports Converge Pro 880: Port A (Female DB-25) Pin # User Definable Control/Status 1 Y Control (Input) 2 Y Status (Output) 3 Y Control (Input) Mute All Mics Toggle 4 Y Status (Output) Status of Mute All Mics 5 Y Control (Input) Mute Output 9 Toggle 6 Y Status (Output) Status of Mute Output 9 7 Y Control (Input) Mute Output 10 Toggle 8 Y Status (Output) Status of Mute Output 10 9 Y Control (Input) Mute Output 11 Toggle 10 Y Sta
Converge Pro 880T: Port A (Female DB-25) Pin # User Definable Control/Status 1 Y Control (Input) 2 Y Status (Output) 3 Y Control (Input) Mute All Mics Toggle 4 Y Status (Output) Status of Mute All Mics 5 Y Control (Input) Mute Output 9 Toggle 6 Y Status (Output) Status of Mute Output 9 7 Y Control (Input) Mute Output 10 Toggle 8 Y Status (Output) Status of Mute Output 10 9 Y Control (Input) Mute Output 11 Toggle 10 Y Status (Output) Status of Mute Output 11 11 Y Co
Converge Pro 840T: Port A (Female DB-25) Pin # User Definable Control/Status 1 Y Control (Input) 2 Y Status (Output) 3 Y Control (Input) Mute All Mics Toggle 4 Y Status (Output) Status of Mute All Mics 5 Y Control (Input) Telco On/Off Toggle 6 Y Status (Output) Status of Telco On/Off 7 Y Control (Input) Auto Answer Toggle 8 Y Status (Output) Status of Auto Answer 9 Y Control (Input) Mute Output 5 Toggle 10 Y Status (Output) Status of Mute Output 5 11 Y Control (Inp
Converge Pro 8i: Port A (Female DB-25) Pin # User Definable Control/Status 1 Y Control (Input) 2 Y Status (Output) 3 Y Control (Input) Mute All Mics Toggle 4 Y Status (Output) Status of Mute All Mics 5 Y Control (Input) Mute Mic 1 Toggle 6 Y Status (Output) Status of Mute Mic 1 7 Y Control (Input) Mute Mic 2 Toggle 8 Y Status (Output) Status of Mute Mic 2 9 Y Control (Input) Mute Mic 3 Toggle 10 Y Status (Output) Status of Mute Mic 3 11 Y Control (Input) Mute Mic
Converge Pro TH20: Port A (Female DB-25) Pin # User Definable Control/Status Default Description 1 Y Control (Input) Telco On 2 Y Status (Output) Telco On Indicator 3 Y Control (Input) Telco Off 4 Y Status (Output) Telco off indicator 5 Y Control (Input) 6 Y Status (Output) 7 Y Control (Input) 8 Y Status (Output) 9 Y Control (Input) Transmit Mute 10 Y Status (Output) Transmit Mute status 11 Y Control (Input) Receive Mute 12 Y Status (Output) Receive mute status
Converge Pro VH20: Port A (Female DB-25) Pin # User Definable Control/Status Default Description 1 Y Control (Input) Telco On 2 Y Status (Output) Telco On Indicator 3 Y Control (Input) Telco Off 4 Y Status (Output) Telco off indicator 5 Y Control (Input) 6 Y Status (Output) 7 Y Control (Input) 8 Y Status (Output) 9 Y Control (Input) Transmit Mute 10 Y Status (Output) Transmit Mute status 11 Y Control (Input) Receive Mute 12 Y Status (Output) Receive mute status
Converge SR 1212: Port A (Female DB-25) Pin # User Definable Control/Status 1 Y Control (Input) 2 Y Status (Output) 3 Y Control (Input) Mute All Mics Toggle 4 Y Status (Output) Status of Mute All Mics 5 Y Control (Input) Mute Output 9 Toggle 6 Y Status (Output) Status of Mute Output 9 7 Y Control (Input) Mute Output 10 Toggle 8 Y Status (Output) Status of Mute Output 10 9 Y Control (Input) Mute Output 11 Toggle 10 Y Status (Output) Status of Mute Output 11 11 Y Con
All Models: Port B (Female DB-25) Pin # User Definable Control/Status Default Description 1 N Control (Input) Preset Mask Bit 0 2 N Status (Output) Preset Indicator Bit 0 3 N Control (Input) Preset Mask Bit 1 4 N Status (Output) Preset Indicator Bit 1 5 N Control (Input) Preset Mask Bit 2 6 N Status (Output) Preset Indicator Bit 2 7 N Control (Input) Preset Mask Bit 3 8 N Status (Output) Preset Indicator Bit 3 9 N Control (Input) Preset Mask Bit 4 10 N Status (Outpu
appendix C: Firmware Loading Procedure The 3.X versions of Converge Console offer significant upgrades from previous versions. ClearOne strongly encourages users to upgrade all firmware to the latest release version. Converge Console detects the version of the Site’s current firmware and determines whether or not it requires a firmware upgrade. If the connected Site contains units that are Version 3.X, they must be remove from the expansion bus prior to performing the firmware upgrade.
appendix C: specifications Converge Pro 880 Audio Performance • Conditions: Unless otherwise specified, all measurements are performed with a 20 Hz to 22 kHz BW limit (no weighting) • Frequency Response: 20 Hz to 22 kHz ±1dB • Noise (EIN): -126 dBu, 22 kHz BW, max gain, • Rs=150 Ω • THD+N: <0.
CONVERGE PRO 880 (continued) Control/Status Ports • DB-25 female A/B (2) • Inputs A/B: active low (pull to ground) • Outputs A/B: open collector, 40 VDC max, 40 mA each • +3.3 VDC pins (2) (300 mA over-current protected) Configuration & Administration Software • Converge™ Console Power Input Range • Auto-Adjusting • 100–240 VAC; 50/60 Hz Power Consumption • 30 W Typical Dimensions (L x D x H) • 17.25” x 10.25” x 1.75” • 43.8 x 26 x 4.5 cm Weight • 7.5 lbs/3.3375 kg unit weight • 12 lbs/5.
Converge Pro 880T Audio Performance • Conditions: Unless otherwise specified, all measurements are performed with a 20 Hz to 22 kHz BW limit (no weighting) • Frequency Response: 20 Hz to 22 kHz ±1dB • Noise (EIN): -126 dBu, 22 kHz BW, max gain, • Rs=150 Ω • THD+N: <0.
CONVERGE PRO 880T (continued) Ethernet • Autoswitching with Quality of Connection (QoC) • 10/100 Mbps Ethernet Network Port • 10/100 Mbps Ethernet PC Port • RJ-45 Connectors RS-232 • Serial Command Protocol Only (Console software not supported on RS- 232 port) • DB-9 female • 9,600/19,200/38,400/57,600/115,200 baud rate; 8 bits, 1 stop bit, no parity • Hardware flow control on (default)/off USB • Version 2.
• Crosstalk: <-68dB Converge Pro 880TA Audio Performance: • Conditions: Unless otherwise specified, all measurements are performed from 20 HZ to 22 kHz BW limit (no weighting) • Frequency Response: 20 Hz to 22kHz +- 1 dB • Noise(EIN): -126 dBu, 20 kHz BW, max Gain • Rs= 150 ohm • THD+ Noise: <.02% • Dynamic Range: >105 dB (non A weighted) • Crosstalk: <91 db re 20dBu @ 20 kHz channel to channel.
Compliance • EMC- FCC Part 15 Class A • EMI – EN55024 • Safety - IEC60950, CSA, CCC • Class 2 Wiring Required 312
Converge Pro 840T Audio Performance • Conditions: Unless otherwise specified, all measurements are performed with a 20 Hz to 22 kHz BW limit (no weighting) • Frequency Response: 20 Hz to 22 kHz ±1dB • Noise (EIN): -126 dBu, 20 kHz BW, max gain, • Rs=150 Ω • THD+N: <0.
CONVERGE PRO 840T (continued) Ethernet • Autoswitching with Quality of Connection (QoC) • 10/100 Mbps Ethernet Network Port • 10/100 Mbps Ethernet PC Port • RJ-45 Connectors RS-232 • Serial Command Protocol Only (Console software not supported on RS- 232 port) • DB-9 female • 9,600/19,200/38,400/57,600/115,200 baud rate; 8 bits, 1 stop bit, no parity • Hardware flow control on (default)/off USB • Version 2.
Converge Pro 8i Audio Performance • Conditions: Unless otherwise specified, all measurements are performed with a 20 Hz to 22 kHz BW limit (no weighting) • Frequency Response: 20 Hz to 22 kHz ±1dB • Noise (EIN): -126 dBu, 20 kHz BW, max gain, • Rs=150 Ω • THD+N: <0.
CONVERGE PRO 8i (continued) Weight • 7.5 lbs/3.3375 kg unit weight • 12 lbs/5.
Converge Pro TH20 Telephone Audio Performance • Conditions: Unless otherwise specified, all measurements are performed with Transmit Limiter and Receive ALC disabled • Frequency Response: 250Hz to 3.3 kHz ±1dB • THD+N: <0.3% re-max level 250 Hz to 3.
Converge Pro VH20 VoIP Features • VoIP Features • SIP V2 (RFC 3261 and compananion RFC s) • Codec Support »» G.711u »» G.711A »» G.822 wideband audio »» G.729AB »» g.723.1 Security Features • Full Security Capability with TLS, AES, SRTP Noise Cancellation • Noise Cancellation 6-15 dB attenuation Audio Performance • Conditions: Unless otherwise specified, all measurements are performed with a 20 Hz to 22 kHz BW limit (no weighting) • Frequency Response: 20 Hz to 22 kHz ±1dB Rs=150 Ω • THD+N: <0.
Converge SR 1212 Audio Performance • Conditions: Unless otherwise specified, all measurements are performed with a 20 Hz to 22 kHz BW limit (no weighting) • Frequency Response: 20 Hz to 22 kHz ±1dB • Noise (EIN): -126 dBu, 22 kHz BW, max gain, • Rs=150 Ω • THD+N: <0.
CONVERGE SR 1212 (continued) Dimensions (L x D x H) • 17.25” x 10.25” x 1.75” • 43.8 x 26 x 4.5 cm Weight • 7.5 lbs/3.3375 kg unit weight • 12 lbs/5.
• Impedence: Selectable 8ohm, 70V, 100 V • THD+ Noise: <.2% (1/3 Power) • Crosstalk: <-68dB Converge SR 1212A Audio Performance: Conditions: Unless otherwise specified, all measurements are performed from from 20 HZ to 22 kHz BW limit (no weighting) • Frequency Response: 20 Hz to 22kHz +- 1 dB • Noise(EIN): -126 dBu, 20 kHz BW, max Gain • Rs= 150 ohm • THD+ Noise: <.02% • Dynamic Range: >105 dB (non A weighted) • Crosstalk: <91 db re 20dBu @ 20 kHz channel to channel.
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Appendix D: Compliance WARNING: The country code must be set correctly in Console to ensure that the unit operates properly when connected to the telco network, and that it complies with the country’s telco requirements. Changing this code to a country other than the intended country of operation might cause Converge Pro devices to be non-compliant.
If you experience problems with this equipment, contact ClearOne Communications, 5225 Wiley Post Way, Suite 500, Salt Lake City, Utah 84116, or by phone at (800) 945-7730 for repair and warranty information. If the equipment is causing harm to the telephone network, the telephone company may request you disconnect the equipment until the problem is resolved. No user serviceable parts are contained in this product.
EUROPEAN COMPLIANCE Conformity of the equipment with the guidelines below is attested by the CE mark. EC Declaration of Conformity Manufacturer’s Name: ClearOne Communications Manufacturer’s Address: Edgewater Corporate Park South Tower 5225 Wiley Post Way, Suite 500 Salt Lake City, Utah 84116 U.S.A. EU Representative Name: ClearOne Communications Ltd.
Telecom - Telecom Terminal Equipment (Converge Pro 840T & Converge Pro TH20 Only): ETSI ES 203 021 - 1, 2 and 3 Access and Terminals (AT); Harmonized basic attachment requirements for Terminals for connection to analogue interfaces of the Telephone Net works; Update of the technical contents of TBR 021, EN 301 437, TBR 015, TBR 017; Part 1: General aspects, Part 2: Basic transmission and protection of the network from harm, Part 3: Basic Interworking with the Public Telephone Networks.
EUROPEAN COMPLIANCE Conformity of the equipment with the guidelines below is attested by the CE mark. EC Declaration of Conformity Manufacturer’s Name: ClearOne Communications Manufacturer’s Address: Edgewater Corporate Park South Tower 5225 Wiley Post Way, Suite 500 Salt Lake City, Utah 84116 U.S.A. EU Representative Name: ClearOne Communications Ltd.
Safety - 73/23/EEC “Low Voltage Directive (LVD)”: EN 60065:2002 Audio, video and similar electronic apparatus – Safety requirements. RoHS - 2002/95/EC & 2005/618/EC Restriction of the Use of certain Hazardous Substances in Electrical and Electronic Equipment (EEE) & WEEE - 2002/96/EC Waste of Electrical and Electronic Equipment (EEE). I herein certify that the products listed above are in compliance with the EU directive 2002/95/EC and EU directive 2002/96/EC.
NEW ZEALAND COMPLIANCE In the event of main power failure, Converge/Converge Pro equipment will become inoperable with regard to making telephone calls. All persons using Converge/Converge Pro equipment for recording telephone conversations shall comply with New Zealand law, which requires that at least one party to the conversation be aware that the conversation is being recorded.
appendix F: Provisioning the Converge VH20 Provisioning The Converge VH20 Overview This document describes the process of configuring a Converge VH20 using configuration files and compares this to the use of the Converge Console software. Automatic provisioning By default the VH20 is configured to automatically get provisioning information from a TFTP server defined by the DHCP server. This power on default behavior can be changed to configure from a different TFTP server or to stay with current settings.
C1EngDialPlan.txt 2 C1PKeyCert.txt C1LocalCert.txt C1CA0Cert.txt,C1CA1Cert.
range 0 to 65535 range 0 to 65535 range 0 to 65535 sip transport: 0 - udp, 1 - tcp, 2 - tls sip udp port range 1024 to 65535 sip tcp port range 1024 to 65535 sip tls port range 1024 to 65535 1 - enable inband dtmf relay 0 - disable dtmf relay payload - 96 to 127 1 - enable voice activity detecti
1 to 4096 enable with this VLANID, 0 – disable VLAN priority of vlan packets range: 0-7 set quality of service precedence range: 0-8 0 0x0 1 0x8 2 0x10 3 0x18 4 0x20 5 0x28 6 0x30 7 0x38 8 allows a custom value to be specified by qos_custom_dscp. See qos_custom_dscp below.
The Dial Plan Configuration File The dial plan configuration file defines rules for gathering digits when dialing a phone number and also defines the mapping of the gathered digits to a specific target. A sample dial plan is defined below.
Glossary Acoustic Echo Cancellation (AEC) A process in which acoustical echo is removed from a signal. AEC can be used to remove unwanted signals from mic audio if the unwanted acoustic signal is available separately as an electronic signal. Adaptive Ambient This portion of the mixer monitors the varying ambient noise level in the room and changes the threshold level at which a microphone gates on.
Clipping Clipping occurs when a signal level exceeds the maximum level a circuit can handle. This is usually caused by improper gain settings. Clipping causes distortion, listener fatigue, and accelerated failure of speakers. Compression An induced reduction in the dynamic range of all or part of an audio signal. Compression is usually used to protect individual loudspeaker components from damage caused by transient peaks in audio signals.
Dial Tone Level A setting in the Channel Property Configuration window for Telco Rx channels that allows you to adjust the dial tone level in 1dB steps to ±12dB. DNS (Domain Name System) Part of the IP protocol suite, DNS manages the translation of plain-text internet domain names (URLs) into numeric IP addresses. DTMF (Dual Tone Multi Frequency) Dialing DTMF or touch-tone dialing allows users to issue tones for access to voice mail, pagers, etc.
• Auto The microphone will gate on according to the input level, assigned gating parameters, and gating group. • Manual On The microphone will gate on unless it exceeds the NOM requirements of the gating group. • Manual Off The microphone is deactivated. Gate Ratio Specifies how much louder the microphone audio level must be over the ambient sound level before a microphone gates on.
Mute A condition in which an audio signal is attenuated below the audible threshold. NLP (Non-Linear Processing) NLP increases the power of echo cancellation for difficult acoustical environments. NLP has four settings: Soft (6dB), Medium (12dB), Aggressive (18dB), and Off. NLP settings are found in the Channel Properties Configuration window for Mic Input channels. Noise Cancellation A process which removes ambient noise from a signal.
Release Time Release is a parameter which determines how quickly compression is released after the input signal drops below the specified threshold. See also Compressor, Compression, and Ratio. Reverberation A diffused acoustic energy field fed and maintained by sound reflections from the room surfaces. S–Z Buses These eight buses are line input mixer buses. They are used to route auxiliary audio, such as from a CD player or VCR, to and from other units on the Expansion Bus.
