COLLABORATE® ROOM INSTALLATION AND SETUP MANUAL
ClearOne 5225 Wiley Post Way Suite 500 Salt Lake City, UT 84116 Telephone 1.800.283.5936 1.801.974.3760 Tech Sales 1.800.705.2103 FAX 1.801.974.3669 E-mail tech.support@clearone.com support@netstreams.com On the Web www.clearone.com www.netstreams.com www.streamnetpartners.com COLLABORATE Room INSTALLATION AND SETUP GUIDE CLEARONE DOCUMENT DOC-0077-001 REV. 1.2 – MARCH 2013 © 2013 ClearOne and NetStreams - All rights reserved.
© 2004 - 2013 ClearOne. All Rights Reserved. Information in this document is subject to change without notice. No part of this document can be reproduced or transmitted in any form or by any means - electronic or mechanical for any purpose without written permission from ClearOne. ClearOne and COLLABORATE Central are registered trademarks of ClearOne. All other trademarks are the trademarks of their respective companies.
Make sure that nothing rests on the unit system’s cables and that the cables are not located where they can be stepped on or tripped over. Do not install this equipment near water, or in an otherwise wet or damp environment. Do not run the equipment in an environment with ambient temperature higher than 35°C or lower than 10°C. Keep food and liquids away from the system or accessories. Keep the unit away from radiators and heat sources. Also, do not block cooling vents.
Lors de l'utilisation d'un système COLLABORATE Room, veuillez respecter les consignes de sécurité suivantes : DANGER! Les parties internes de l'unité et l'équipement auxiliaire sont sous tension et s'ils ne sont pas manipulés correctement peuvent représentant un danger de dommage corporel. Ne pas faire fonctionner l'unité si l'un de ses couvercles (y compris le couvercle principal, lunettes, plaques de fixation de remplissage, encastrement du panneau avant) est retiré.
Avant de nettoyer l'appareil, débranchez le cordon d'alimentation. Pour le nettoyage, utilisez exclusivement un chiffon doux humidifié. Ne pas placer ce produit sur une surface ou un support instable. Le produit pourrait tomber et occasionner de graves dommages à un enfant ou à un adulte et être luimême sérieusement endommagé. Ne pas utiliser l'appareil à l'extérieur. Ne pas démonter ou ouvrir l'appareil. Faute de quoi la garantie deviendrait caduque.
Afin de minimiser les risques de dommages à l'unité, débranchez-là en tenant l'adaptateur de courant plutôt que de tirer sur le cordon. Remote Control Télécommande Produit à diodes électroluminescentes (DEL) de classe 1. FCC Warning Modifications not expressly approved by the manufacturer could void the user authority to operate the equipment under FCC rules.
European Community With the essential requirements specified in Article 3.1 (a) and 3.1 (b) of: Directive 2004/108/EC (EMC Directive). Directive 2006/95/EC (Low Voltage Directive – LVD). Directive 1999/5/EC (Radio Equipment and Telecommunications Terminal Equipment Directive).
Federal Communications Commission Radio Frequency Interference Statement all products - COLLABORATE Room - comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
The Ringer Equivalence Number (REN) assigned to each relevant terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed 5. The REN is useful to determine the quantity of devices that may be connected to the telephone line.
ligne, est déterminée en fonction de l'IES total, veuillez vous adresser à la compagnie téléphonique locale. Australia Safety / Low Voltage: Telecom (ISDN Point only): AS/NZS CISPR 22:2004 TBR-3 Japan EMC: Telecom (ISDN Point only): VCCI V-3 Jate RoHS & WEEE Declaration and Certification These systems have been verified to comply with the EU RoHS & WEEE Directives throughout the design, development and supply chain definition.
Mercury (except for use in applications exempted by the EU RoHS Directive) Nickel and its compounds in components that are likely to result in prolonged skin exposure PCBs (polychlorobiphenyls) or PCTs (polychloroterphenyls) PBBs (polybromobiphenyls) or PBDEs (polybrominated diphenylethers) PVC (polyvinyl chloride) in plastic parts greater than 25 grams Polychlorinated naphthalenes (PCNs) Tributyl tin (TBT) and triphenyl tin (TPT) compounds Additional Materials Information The
Table of Contents Chapter 1: Introduction.................................................................................17 In this Chapter ..................................................................................................................................17 COLLABORATE Room Overview .....................................................................................................17 COLLABORATE Room Model Configurations ....................................................................
Performing System Restore from FTP .............................................................................................42 Chapter 7: Specifications..............................................................................45 In this Chapter ..................................................................................................................................45 System Specification.......................................................................................................
Chapter 1: Introduction IN THIS CHAPTER This chapter introduces the COLLABORATE Room videoconferencing system and includes the following sections: COLLABORATE Room Overview COLLABORATE Room Model Configurations COLLABORATE ROOM OVERVIEW ClearOne’s COLLABORATE Room is a room system conferencing system that offers highquality videoconferencing capabilities. Utilizing the newest H.
Chapter 2: Unpacking and Connecting the System IN THIS CHAPTER This chapter provides unpacking and connecting instructions and includes the following sections: Unpacking Positioning Connecting (FHD example) UNPACKING When you open the COLLABORATE Room system shipping package(s) for the first time, please check that all items purchased according to the model (see specification above), are included in accordance with the supplied product.
CONNECTING (FHD EXAMPLE) Connecting the cables and peripherals is done as shown in the following graphic which visually presents all required connections. In order to connect the COLLABORATE Room to its peripherals, follow the schematic diagram (located on the back side of the guide) going from the left side. You can identify each peripheral by matching the number on the cable with the numbered picture on the front of the document. The diagram contains the optional modules in addition to the basic option.
Chapter 3: Remote Control IN THIS CHAPTER This chapter describes the remote control's features and includes the following section: Using the Remote Control USING THE REMOTE CONTROL You can navigate the COLLABORATE Room on-screen graphic user interface (GUI) using the infrared remote control, bundled with the unit. Pressing any button on the remote control activates the on-screen GUI, which appears on top of the camera/videoconference picture.
ALPHANUMERIC KEYPAD The remote control includes an alphanumeric keypad with buttons from 0 to 9, as well as '.', ',', '*', '#', '^', '@', '$', ':', '=', '-', '_' and Clear ( Backspace) characters accessed by repeat button presses. In different windows, you can toggle between numbers and letters, depending on the field. Some fields accept numbers only.
Button Image Button Name Command Settings Open the settings menu Mute Video Temporarily disable the local video camera and its transmission Mute Speaker Mute the speaker NAVIGATION JOYSTICK AND ADDITIONAL BUTTONS Using the joystick of the OK button, you can navigate the GUI menus/options in four directional movements: Up , Down , Left , and Right .
Chapter 4: System Configuration IN THIS CHAPTER This chapter describes how to configure the system and includes the following sections: Starting the System Monitor Configurations Display Settings Network STARTING THE SYSTEM Once the system is properly wired, connect it to the electricity and power it up using the power switch on the front. When system fully loads, you will see the view from the camera on the entire screen. The COLLABORATE Room system is capable of using one or two displays.
DISPLAY SETTINGS To configure the display settings: 1. Select Settings>Display from the main menu. 2. In the Display Settings window, set the following options: Display Mode – Single Mode – Both videoconference parties are displayed on a single screen. Dual Mode – Conferences are displayed on two screens. This option is available only when two screens are connected. Device and Resolution – Select an option from the lists.
NETWORK The COLLABORATE Room system is a communication device that relies on various networks and protocols. Before you can use the system, you must configure its network settings according to the network you intend to use. SYSTEM SETTINGS (IP) 1. Select Settings>Network>System from the program main menu. 2. In the System Settings window, set the following options and parameters: Obtain Address from DHCP Server – Select the checkbox to obtain an IP address from a DHCP server.
DNS Suffix – Set the DNS domain suffix to be used by this system. System Name – Set the system DNS name used to identify the system when using DNS dialing. Ethernet Speed – Displays the network interface speed. NOTE: Modify these settings only if they are required in your network. 3. Select Apply. H.323 SETTINGS H 323 is a TCP/IP video conference protocol used by videoconference endpoints. To configure the H.323 settings: 1. Select Settings>Network>IP>H.323 from the main menu. 2. In the H.
User Number – Enter your user number used for identification on the COLLABORATE Central server. If not entered, the COLLABORATE Central server will automatically generate a number. Password – Enter the password used to log into the COLLABORATE Central server. Gatekeeper – Select this option if you want COLLABORATE Room to communicate/interact with a gatekeeper server.
SIP PROTOCOL SETTINGS SIP is a common communication signaling protocol for VoIP. To configure SIP settings: 1. Select Settings>Network>IP>SIP. The SIP Settings window appears. 2. In the SIP Settings window, set the following options and parameters: Use Proxy – Use a proxy server or as stand alone. User Name – The user name as configured in the proxy server (proxy mode). User Password – The user password as configured in the proxy server (proxy mode).
To configure ISDN settings: 1. Select Settings>Network>ISDN. The ISDN Settings configuration wizard appears. NOTE: The ISDN configuration wizard includes two or three steps, depending on the switch type used, which is country dependant. The configuration wizard guides you through the steps depending on your selection of device and switch types. 2. The ISDN Connection wizard screen includes the following properties: Enable ISDN – Select this option to enable or disable ISDN functionality.
ISDN LINES CONFIGURATION The ISDN Lines Configuration window enables you to set the phone numbers of up to 4 lines. To define the ISDN phone numbers: 1. Enter the appropriate number for each field, without the area or country code. NOTE: Depending on the switch type you selected, an additional step may be required. If you are not sure what numbers to enter, consult your system administrator. 2. Select Finish to save the ISDN lines configuration and complete the configuration wizard.
CAMERA The camera attached to the system can be configured for various parameters, select Settings>Camera from the main menu to access the camera configuration screen 1. In the Camera Settings window, select the correct options from the Camera, Input Device, and Capability drop-down lists. NOTE: COLLABORATE Room supports PTZ cameras only. 2. Optional: set the percentage (%) of Color, Contrast, Brightness, and Hue. You can leave the default settings of these parameters unchanged. 3.
AUDIO To configure the audio settings: 1. Select Settings>Audio from the main menu. 2. In the Audio Settings window, set the following properties of the selected audio input. USB devices can be used if the system supports external USB hardware. Playback Device – Select a playback device from the list. Recording Device – Select a recording device from the list. Audio Input – ClearOne Chat Mic connected to USB Port. Microphone Level – Adjust the microphone sensitivity level in percentage (%).
Chapter 5: Basic Operation IN THIS CHAPTER This chapter describes the basic operations of the system and includes the following sections: Initiating Calls Accepting a Call INITIATING CALLS Calls can be initiated in several ways: From the Manual Dialer From the Address book From the Online Dialer From the Speed Dial MANUAL DIALER To initiate calls using the manual dialer: 1. Press the Menu button on the remote control. A list of actions available is displayed. 2.
ADDRESS BOOK The address book enables calling via the following methods: Personal address book – Addresses stored on the local system Call Log – Select from previously carried out calls. Directory – Select a contact from the online directory Speed Dial – Use predefined short cut numbers for quick dialing. To initiate calls using the address book: 7. Press the Menu button on the remote control. A list of actions available is displayed. 8. Select from the system menu. 9.
When the call is initiated, indicators will appear on the screen. After the destination accepts the call, the video of the remote party appears and the audio of the remote site is now heard from your speakers. ACCEPTING A CALL When an incoming call is initiated, a message is displayed on the screen. The details of the calling party is displayed on the screen (if available), you can accept or reject the call using the buttons on the remote control or on the message on the screen.
Chapter 6: Backup and Recovery IN THIS CHAPTER This chapter describes the system's backup and recovery mechanism and includes the following sections: Performing System Backup Performing System Restore From Backup File Performing System Restore from FTP PERFORMING SYSTEM BACKUP The Backup option, using an attached keyboard and mouse, takes a snapshot of the current COLLABORATE Room configuration. It is recommended to take backup snapshots every time a configuration change is made. 1.
5. Select the Backup option (F1). The Backup screen will appear. 6. Enter the Backup name and click on the Create (F4) button to create the backup file of the configuration. 7. Once it is done, press the Exit (F12) button and reboot the system. Shutdown the system by pressing few seconds on the power button; then press the power button again in order to turn on the system.
PERFORMING SYSTEM RESTORE FROM BACKUP FILE Whenever necessary, you can discard all manually entered configuration settings and restore the settings to a saved backup of an earlier configuration. NOTE: before restoring the system, you must save the system License Key. This is accessed by using the menu: Configuration>Option>License Reset the COLLABORATE Room unit to a backup snapshot file using an IE browser: 1. Open your Internet Explorer browser. 2.
6. Select the Restore (F2) button. The Restore screen will appear. 7. Select the backup configuration file you want to restore, and press on Restore (F5) button. 8. Once the restore process is completed, press OK and shutdown the system by pressing a few seconds on the power button; then press the power button again in order to turn on the system. 9.
PERFORMING SYSTEM RESTORE FROM FTP Whenever necessary, you can discard all manually entered configuration settings and restore using settings delivered via FTP. NOTE: before restoring the system to its factory defaults, you must save system License Key. This is accessed by using the menu: Configuration>Option>License To reset the COLLABORATE Room unit, using an attached keyboard and mouse, to its factory defaults: 1. Open your Internet Explorer browser. 2.
5. Select the FTP Updates (F3) button. The FTP Updates screen will appear. 6. Enter the FTP server details including FTP Address, User Name and Password, and click the Apply (F9) button. 7. Press the Available Updates (F8) button to refresh the backup file list. 8. Select the file from the listing, and then click on the Download (F6) button. 9. Once the download is completed, press on the Back (F11) button. 10. Select the Restore (F2) button and follow the restore steps listed above.
Chapter 7: Specifications IN THIS CHAPTER This chapter provides the system specification and includes the following section: System Specification SYSTEM SPECIFICATION Video Specifications Transmission Speed H.323 / SIP: 96 Kbps - 6Mbps ( SD up to 4Mbps) ISDN 64 Kbps -512 Kbps (4xBRI)* *not supported in current version Video Standards Live Video Resolution Video Frame Rate Video Inputs H.261, H.263, H.263+/++, H.
Audio Specifications Audio Features Audio Standards Data Specifications HD DualStream Full duplex echo cancellation Automatic noise suppression (ANS) Automatic gain control (AGC) 20 KHz: AAC-LD 7 KHz: G.722, G.722.1 3.4 KHz: G.711, G.723.1, G.728,G.729 AMR (3G) Data Sharing Methods Laptop plug in (via Tabletop Pod) USB storage key Documents: PPT, PPS Video clips (AVI, MPEG, WMV, etc.) Graphic files (BMP, GIF, TIF, etc.
Networking Specifications Standards Supported ITU-T: H.323 v4.2 Annex Q (FECC) SIP Protocol: RFC 3261 H.323 QoS Features ISDN: H.320*, H.221, H.242, H.230 * This option will be supported in a future version of COLLABORATE Room.
Features Specifications Dialing Modes Security Directory Services Manual Speed dial Personal address book Online directory Broadcast viewer Encryption using H.235 (AES) Search and filter Packet ordering Packet duplication AES is NIST validation Firewall traversal using NetPoint H.
