CSC600ER Amplified SOS Alert Telephone User’s Guide
Welcome! Thank you for purchasing the ClearSounds CSC600ER amplified SOS alert telephone. We hope that you enjoy using these friendly features of your new phone.
Welcome! • • • • Inbound calls list (last 30 calls) Four languages Wall mount If contracted with your service provider: Voicemail (one-touch entry, message waiting) Caller ID Call waiting Contact information Please contact us with any questions that you might have. We are happy to assist you! ClearSounds Communications, Inc. 1743 Quincy Avenue, Suite 155 Naperville, IL 60540 USA 800-965-9043 (toll-free) www.clearsounds.
Safety precautions Carefully read and observe the warnings and cautions in this manual and on the equipment. Warnings Warnings must be observed to prevent bodily injury. WARNING: Use the phone only in the described manner to avoid bodily injury or damage to the equipment. WARNING: Locate and use the phone away from water and damp areas, such as swimming pools, bathtubs, sinks and damp basements. WARNING: Do not overload extension cords or power strips. This can result in electric shock.
Safety precautions WARNING: Do not push any type of object into the telephone. Contact with dangerous voltage points can occur, resulting in fire, electric shock or parts damage. WARNING: Do not disassemble the phone. Dangerous voltages or other risks can occur. Use after incorrect reassembly can lead to electric shock. WARNING: If you are in the vicinity of a gas leak, do not use the phone. The phone can produce a spark that can lead to fire or explosion.
Cautions Cautions indicate practices that could harm the phone or other objects. CAUTION: Do not place objects on the cables or cords, and place them away from foot traffic. CAUTION: Use only a damp cloth to clean the unit. Do not use liquid or aerosol cleaners. CAUTION: Under the following conditions, unplug the phone from AC power, and refer to qualified service personnel: • Liquid spills in the phone, or it is exposed to rain or precipitation.
Contents Setup................................................................... 9 Unpack........................................................... 9 Install batteries (optional)............................. 10 Connect............................................................. 12 Connect the phone from a flat surface......... 12 Hang and connect the phone....................... 12 If you subscribe to DSL phone service......... 15 Let’s begin.........................................................
Flashing strobe light.....................................37 Vibrating pad (add-on purchase)..................38 Set one-touch numbers..................................... 40 Store one-touch memory numbers..............40 Store memory key numbers.........................40 Store a one-touch voicemail number...........41 Store a one-touch medical number..............42 Change a one-touch number.......................42 Keypad tips........................................................ 43 Using the keypad...
Contents Call.................................................................... 60 Dial a call..................................................... 60 Place a one-touch call.................................. 61 Call from your phonebook............................ 61 Redial the last-dialed number...................... 62 Call from the inbound calls list..................... 62 Place an SOS call........................................ 62 During a call......................................................
Setup Unpack Ensure that all of these parts are included in your packing box. If any parts are missing or damaged, please contact your vendor or ClearSounds.
Setup Install batteries (optional) If a power outage occurs, charged batteries ensure that amplification, tone control and the SOS feature continue to function. on the screen indicates that the phone is not connected to AC power and the battery is low. Battery safety Follow these warnings to avoid explosive or caustic reactions. WARNING: Use ONLY rechargeable batteries. Non-rechargeable batteries can cause explosion or fire. WARNING: Insert batteries according to the marked polarity symbols.
To install the batteries Battery compartment on the bottom of the phone 1. Disconnect the phone line and power cords from the phone base. 2. On the bottom of the phone base, unscrew the battery compartment cover. 3. Push on the battery cover, and slide back and remove the cover. 4. Insert 4 AAA rechargeable NiMH batteries according to the marked polarity symbols. 5. Slide the battery compartment cover until it snaps into place. 6. Screw the cover into place.
Connect Connect the phone from a flat surface To place your phone on a flat surface, follow the steps in this section. Note: For optimal speakerphone sound, do not place the phone in noisy or recessed areas or on surfaces affected by vibration. 1. Connect to connect it to on the , and then on the left side of the . 2. Connect to on the back of the phone base, and then connect it to in the wall. 3. Connect to on the back of the phone base, and then connect it to an AC power outlet in the wall.
To prepare the phone for hanging 1. Reposition this tab, so that it holds the handset when the phone hangs on the wall: Tab a. Push and slide up out of the slot. b. Rotate 180 degrees to slide it back into the slot.
Connect 2. Hold the ClearSounds wall mount bracket ( ) with the raised mounting pins facing you. Orient the bracket so that the opening is at the bottom. 3. Run through the opening on and push excess cord behind the plate. 4. Attach , to the phone: a. Line up the keyholes on back of the phone with the raised mounting pins on b. Pull c. Slide 5. Connect 6. Slide . toward the phone. upward until it is securely seated. to on the wall. over the phone jack wall plate.
3. Line up the keyholes on back of the phone over the screws, and slide the phone downward until it is securely seated. 4. Connect to on the back of the phone base, and then connect it to in the wall. To connect to AC power 1. Connect to on the back of the phone base, and then connect it to an AC power outlet in the wall. Note: properly. 2. Connect connect it to is required for the phone to function to on the on the left side of the , and then .
Let’s begin Place a call 1. Enter a phone number by pressing keys on the keypad. If you make a mistake, press . 2. Take one of these steps: • To use the handset, lift the handset • To use the speakerphone, press . 3. End the call in one of these ways: • If you used the handset, place the handset in the cradle on the base. • If you used the speakerphone, press . Answer a call 1. Take one of these steps: • To use the handset, lift the handset • To use the speakerphone, press .
Screen Home screen Time 12-hour or 24-hour format Date MM-DD or DD-MM format Power status Using AC power: Using only battery: Full battery Low battery # TOTAL Total inbound calls in Caller ID memory # New New calls in Caller ID that have not been reviewed 17
Keys Medical number: Store a hospital or doctor number, and then call it with one touch. Voicemail: Store your voicemail access number, and then call it with one touch. Call waiting: While conversing, switch to an incoming call, and then switch between parties (Call waiting service required) On the phone and SOS pendant: • Activate SOS emergency dialing. On the SOS pendant only: • Answer any call, on speakerphone. On the phone and SOS pendant • Stop SOS emergency dialing.
Memory keys: Dial numbers with one press. stored Amplify: Amplify the handset earpiece volume a n d tone. During amplification, the red light illuminates. Redial: Call the last number dialed. Pause: While storing a number, insert a pause (See page 45). Speakerphone • Place or answer a speakerphone call. • During a call: Switch to speakerphone or end a speakerphone call.
Menus on the screen Menu navigation From the Home screen... beneath Menu Open the menus Press on the screen. Scroll through menus to high- Press light selections . Select the highlighted item Press beneath Select. Return to the prior screen beneath Back. Return to the home screen Press Take one of these steps: • Press beneath Back, until you arrive home. • Simply stop pressing keys for 60 seconds. All menu instructions in this manual begin from the home screen.
Area settings Language You can change the displayed language of the phone. Select from English, French, German and Spanish. To change the displayed language 1. Press beneath Menu on the screen. 2. Press to select the first list item. Set Display is selected. 3. Press to select the first list item. Set Language is selected. 4. Press and scroll to the language of your choice, and then press . 5. Press screen.
Area settings Dialing mode (tone or pulse) When you place a call, the phone generates numbers by tone or by pulse. By default, your phone is set to the tone dialing mode. Should you need to change this setting based on your telephone service, use Tone for touch-tone service or use Pulse for rotary dialing. To select a dialing mode 1. Press beneath Menu on the screen. 2. Press and scroll down to Set Phone, and then press . 3. Press and scroll up to Dialing Mode, and then press . 4. Press then press 5.
Adjust the display Display backlight The orange backlight on your screen automatically turns off after 15 seconds of inactivity. If you prefer the light on continuously, on the back of the display, move the BACKLIGHT switch into the ON position. Screen contrast You can adjust the screen contrast to optimize visibility in different environmental conditions. Eight contrast levels are available. To adjust the screen contrast 1. Press beneath Menu on the screen. 2. Press . Set Display is selected. 3.
Adjust the display Time and date You can manually set the date and time that appear on the screen. However, if you subscribe to caller ID service with your telephone service provider, your phone automatically sets the date and time when the first call arrives after phone setup or after the time change. To set the time and date 1. Press beneath Menu on the screen. 2. Press and scroll Set Time/Date, and then press down . to 3. Press alphanumeric keys to enter the time, including initial zeros.
To set the hour format You can select 12-hour format or 24-hour format. 1. Press beneath Menu on the screen. 2. Press . Set Display is selected. 3. Press and scroll down to Hour Format, and then press . 4. Press and scroll to 12 hour clock or 24 hour clock, and then press . 5. Press until you arrive at the home screen. The new hour format appears on the screen.
Adjust the display Digit size By default, if you dial more than eight digits, the digit size decreases so that more digits show on the screen. If you prefer to always see the largest sized digits, you can turn off the DIM:X setting. To adjust digit size 1. Press beneath Menu on the screen. 2. Press . Set Display is selected. 3. Press and scroll down to DIM:X---->x, and then press . 4. Press press 5. Press screen. 26 and scroll to ON or OFF, and then .
Adjust audio You can adjust volume and amplification in these ways: • Earpiece tone, volume and amplification • Speakerphone and mouthpiece volume WARNING: Excessive volume and amplification can cause hearing loss. Handset earpiece To adjust handset earpiece tone and volume • Near the top of the phone base, adjust . To amplify tone and volume By default, this adjustment remains until you end the call. • Press Next to . , glows red while AMP is on.
Adjust audio Speakerphone Note: For optimal speakerphone sound, do not place the phone in noisy or recessed areas or on surfaces affected by vibration. To adjust speakerphone volume 1. Press to turn on the speakerphone. 2. Along the right side of the phone, press . Keypad tones When you press a key, a tone sounds. If you prefer silent key presses , you can turn off keypad tones. To turn off or on keypad tones 1. Press beneath Menu on the screen. 2. Press and scroll down to Set Phone, and then press .
5. Press press and scroll to ON or OFF, and then . 6. Press screen. until you arrive at the home Talk features You can turn on these talk features in English, French, German or Spanish: • Talking keypad • Personal identifier • Talking caller ID • Talking list review To change the language for all talking features The default language is English. 1. Press 2. Press 3. Press press beneath Menu on the screen. . and scroll to Set Talk, and then press and scroll to Voice Prompt, and then . 4.
Adjust audio To turn on or off the talking keypad feature By default, when you press keys to place a call, the numbers appear on the screen. If you turn on the talking keypad feature, the base also “speaks” the numbers as you press the keys. 1. Press 2. Press beneath Menu on the screen. . and scroll to Set Talk, and then press 3. Press . DIALING TALKING is selected. 4. Press press 5. Press screen. and scroll to On or Off, and then .
appears in all lists next to entries with recorded identifiers. 1. Press beneath Phonebk on the screen. 2. Press and scroll to the desired entry, and then press beneath Options. 3. Take one of these steps: • To record: a. Press and scroll to Record Voice, and then press beneath Select. A tone sounds and Recording appears. b. Speak clearly into base microphone ( ), and then press beneath End. The phonebook entry appears with beside the name. • To hear an existing recording: Press beneath Play Voice.
Adjust audio To turn on or off the talking caller ID feature If you subscribe to caller ID service, you can set the base to “announce” the phone numbers of incoming calls, between rings. 1. Press 2. Press beneath Menu on the screen. . and scroll to Set Talk, and then press 3. Press press and scroll to CID TALKING, and then . 4. Press press and scroll to On or Off, and then . 5. Press screen.
To turn on or off the talking list review feature You can set the base to “speak” phone numbers as you review them in these lists: • Phonebook list • Inbound calls list (if you subscribe to caller ID) 1. Press 2. Press beneath Menu on the screen. . and scroll to Set Talk, and then press 3. Press and scroll to REVIEW TALKING, and then press . 4. Press press 5. Press screen. and scroll to On or Off, and then .
Assisted listening The ClearSounds CSC600ER is compatible with these assistive listening devices: • Hearing aids that are equipped with telecoil (T-coil) • Audio neckloops, with or without built-in microphones. Neckloops amplify phone sound in T-coilequipped hearing aids. To use the phone with T-coil-equipped hearing aids 1. Move your hearing aid T-switch to the T position. 2. Hold the handset close to your hearing aid.
To use the phone with a neckloop that includes a built-in microphone 1. Before or during a call, connect the neckloop to the 2.5 mm phone base. jack on the left side of the 2. Position the neckloop around your neck. 3. Press . to accomplish these tasks: • If you connected the neckloop during a call, hear and speak through the neckloop. • Place a call. • Answer a call. • End a call. 4. To adjust volume, use .
Adjust call notification Your phone can notify you of incoming calls in several ways. • Ringer (selectable) • Bright flashing strobe light (selectable) • Caller ID displays (if you subscribe to Caller ID service). • Vibrating pad (purchased separately) Ringtone Ten tones are available. To select a ringtone 1. Press beneath Menu on the screen. 2. Press and scroll down to Set Phone, and then press . 3. Press . Set Ring is selected. 4. Press and scroll down to Ringer tone, and then press . 5.
Ringer volume You can adjust the ringer volume or turn off the ringer. To adjust the ringer volume • Along the right side of the base, press . To turn off the ringer • Along the right side of the base, press until Ringer OFF appears. Flashing strobe light You can enable or disable a bright, flashing strobe light notification of incoming calls. To turn on the strobe light • On the back side of the phone base, move the switch to .
Adjust call notification To turn off the strobe light • On the back side of the phone base, move the switch to . Note: If the add-on vibrating pad is connected to the base, this setting turns on pad vibration. Vibrating pad (add-on purchase) If you purchased the vibrating pad that is compatible with your ClearSounds CSC600ER phone, you can enable vibration notification of incoming calls. To turn on vibration notification 1. Place the pad between your mattress and box spring or beneath a cushion. 2.
To turn off vibration notification • To turn off vibration and turn on the strobe light: On the back side of the phone base, move the • switch to . To turn off vibration and the strobe light: a. On the back side of the phone base, move the switch to . b. Disconnect the vibration pad cable from on the back side of the phone base.
Set one-touch numbers Store one-touch memory numbers You can store seven, one-touch numbers. When you press a one-touch key, the phone calls the number. Here are the one-touch keys: • – • Voicemail key • Medical key Memory keys Each key holds 32 digits, including pauses (see page 45). Store memory key numbers Stored memory key numbers appear in your phonebook as M(X). 1.
3. Press and hold a memory key ( The number appears on the screen. ). 4. Press . Name: appears on the screen. 5. Press alphanumeric keys to enter the name. (Optional) To enter a space, press . 6. Press beneath Save. 7. Take one of these steps: a. To assign the typical ringtone to this caller, press beneath NO VIP.. b. To assign a unique ringtone to this caller, press and scroll to the tone that you prefer, and then press . 3. Press screen.
Set one-touch numbers 2. Press and hold . SAVE OK appears on the screen. 3. Press screen. until you arrive at the home Store a one-touch medical number You can store a number for the hospital, your doctor or any medical number, and then call the number by pressing . 1. With the handset placed on the base, enter the medical number. 2. Press and hold . SAVE OK appears on the screen. 3. Press screen.
Keypad tips Using the keypad When you press an alphanumeric key on the keypad, the number is selected (for tasks where numbers are appropriate) or a letter is selected (for tasks where letters are appropriate). Each key has more than one letter available, and you find a letter by continuing to press the key until you see it. • Case: Press a key repeatedly until you see the letter of your choice. Lower case letters appear in order, and then the same letters appear in upper case.
Keypad tips • Corrections: a. Press to erase the last character that you entered. b. Press the replacement number or letter. • 44 Special characters: Press one of these keys repeatedly until you find the special character that you want.
Insert a pause What is a pause? Do you frequently call an automated service number that includes interactive voice prompts? A service that requests passwords or steps you through menu choices, like your bank or your voicemail? If so, you can save a great deal of time by storing the service number and all of the required responses into a one-touch memory key.
Insert a pause • • • to enter the voicemail menu One pause ( ) to wait for the passcode prompt Your passcode and . Insert pauses while storing a number A pause is 3 seconds long. While storing an automated service number and all of its required responses into a one-touch number, you must enter pauses before each automated prompt. To store an automated service number and responses 1. Jot down the automated service number. 2.
Phonebook You can build a personal phonebook so that you can easily make calls with a few key presses. You can store up to 30 entries. You can store phonebook entries in these ways: • Manually, by using the keyboard to type the entries • Quickly, by using numbers that are that are stored in the inbound calls list (most recent 30 calls).
Phonebook a. To assign the typical ringtone to this caller, press beneath NO VIP.. b. To assign a unique ringtone to this caller, press and scroll to the tone that you prefer, and then press . 3. Press screen. until you arrive at the home Quickly store phonebook entries 1. Press and scroll to the number that you wish to store. 2. Press 3. Press beneath Options. . and scroll to Store, and then press 4. Press beneath Save. Name: appears. 5.
7. Take one of these steps: a. To assign the typical ringtone to this caller, press beneath NO VIP. b. To assign a unique ringtone to this caller, press and scroll to the tone that you prefer, and then press . 3. Press screen. until you arrive at the home Note: If you store an inbound call that is missing a long distance code or area code that is required for dialing in your local area, you must add the code after you store the entry. To edit stored phonebook entries, see page 49.
Phonebook 4. Take one of these steps: • To correct the number: • a. Press to clear numbers, and then press the correct numeric key(s). b. Press . To save the number, press . Name: appears. 5. Take one of these steps: • To correct the name: a. Press to clear letters, and then press the correct alphanumeric key(s).. b. Press • . To save the name, press . 6. Take one of these steps: a. To assign the typical ringtone to this caller, press beneath NO VIP. b.
Delete a phonebook entry 1. Press beneath PhoneBk on the screen. 2. Press and scroll to the number that you wish to delete. 3. Press . A confirm prompt appears. 4. Press 5. Press screen. . until you arrive at the home View phonebook entries 1. Press 2. Press 3. Press screen. beneath PhoneBk on the screen. and scroll through the numbers.
Emergency features Your phone offers two emergency features: • SOS messaging from you, to (up to) five helpers • Remote monitoring of you, by helpers of your choice. The helper requires a security ID code. WARNING: The SOS and remote monitoring features in this phone are meant to be used by your personal emergency contacts (helpers), such as relatives, friends or neighbors. Do not program SOS messaging to dial the police or other emergency numbers.
Set up SOS messaging You can program your phone so that when you press on the phone or on the SOS pendant, the phone calls your designated helpers and plays your prerecorded SOS message. You can designate up to five helpers. How SOS messaging works • • • The phone dials the first helper in your list. If the helper picks up and presses any numeric key, the phone stops calling and the helper can be heard on your speakerphone.
Set up SOS messaging SOS procedure for helpers If you receive an automated call from me, within 30 seconds, press any numeric key on your phone. My speakerphone opens to you and you can hear me and speak to me. Register additional SOS pendants The SOS pendant that came with your phone is already registered to the phone. If you order an additional pendant, it becomes functional after you register it to the CS600ER phone base. To register an SOS pendant to the base 1.
Store SOS helpers You can list up to five SOS helper numbers. If you list fewer than five numbers, you can list the same number more than once, to fill all SOS number positions. This causes the phone to call the same helper more than once in each cycle. 1. Press beneath Menu on the screen. 2. Press and scroll down to SET SOS, and then press . SOS NUMBER is selected. 3. Press . 4. Press and scroll to the desired position, and then press . 5.
Set up SOS messaging Record your SOS message 1. Prepare your message, which can be as long as 10 seconds. Here is a typical message: This is Mr. Jones. I have a problem. Press any numeric key on your phone to hear me and speak to me. 2. Press beneath Menu on the screen. 3. Press and scroll down to SET SOS, and then press . 4. Press and scroll SOS MSG, and then press 5. Press press down to . and scroll to Record Msg, and then . 6. Clearly record your message, and then press . 7. Press . 8.
Set remote monitoring How remote monitoring works To use this feature, you must give a 4-digit security ID code to helpers of your choice. At any time, if a helper calls your number and you do not pick up after 10 rings, the helper can enter the security ID code to open your speakerphone line. Note: This feature only works if your call waiting service or answering machine is set to pick up after 10 rings.
Set remote monitoring 3. Approximately every two minutes, you hear two tones. You must press any numeric key to keep the line open. Note: If I (the monitored party) press , the line remains open without your input. Turn on or off remote monitoring 1. Press beneath Menu on the screen. 2. Press and scroll down to SET SOS, and then press . 3. Press and scroll Remote Monitor, and then press 4. Press and ON or OFF, and then press down . scroll . to to 5. Press until you arrive at the home screen.
Security ID for remote monitoring The security ID code is used only with the remote monitoring feature. If you turn on remote monitoring, you must give remote monitoring helpers one of these security ID codes: • 0000 (the phone’s default security ID code). It is not necessary to set this code. • A different 4-digit code that you must set. Carefully consider changing the default code. The default code is always readily available. To change the remote monitoring security ID code 1.
Call Dial a call To use the handset 1. Press the alphanumeric keys. If you make a mistake, press . 2. Lift the handset. To use the speakerphone 1. Press the alphanumeric keys. If you make a mistake, press 2. Press . . To use a headset 1. Connect the headset to the 2.5 mm on the left side of the phone base. jack 2. Place the headset on your head. 3. Press . 4. Press the alphanumeric keys. If you make a mistake, press 60 .
Place a one-touch call If you have stored numbers for the one-touch keys, you can call these numbers with one touch. If you need instructions for storing one-touch numbers, see page 40. To place a one-touch call 1. Press any of the – 2. Lift the handset or press keys or the key. . Call from your phonebook If you have stored a number in your phonebook, you can call it quickly. If you need instructions for storing phonebook numbers, see page 47. To call from your phonebook 1. Press 2. Press choice.
Call Redial the last-dialed number 1. Lift the handset or press 2. Press . . Call from the inbound calls list If you subscribe to Caller ID service with your telephone service provider, your phone stores the last 30 calls made to your telephone. 1. Press choice. and scroll to the number of your 2. Ensure that the number includes all necessary area or long distance codes. To add numbers, press correct format. 3. Lift the handset or press until you see the .
If a helper picks up, hears your prerecorded message and then presses any numeric key on his or her phone, the helper hears you on your speakerphone, and the SOS dialing stops. If you need instructions for storing SOS emergency contacts, see page 55. WARNING: When a helper responds to your SOS call, the helper should immediately assess whether emergency services are required.
Call Your SOS message plays if the call is answered by a person. 2. If a caller speaks through your speakerphone, reply as loudly and clearly as possible. 3. When you are ready to end the call and free your phone line for other calls, press and hold on the phone base or on the SOS pendant.. To cancel an SOS call • Press and hold on the phone base or on the SOS pendant. SOS calling stops.
During a call When the line is engaged, you see these things: • The bright red light on the front of the phone is illuminated. • The ongoing call length displays on the screen. Mute the microphone You can mute a call so that the other party cannot hear any noise or conversation on your end of the line. You can still hear the other party. Muting also works when you use a speakerphone or headset. 1. Press beneath Mute on the screen. Mute appears on the screen. 2.
During a call To turn on the speakerphone during a call 1. Press . 2. Place the handset on the base. appears on the screen. 3. To adjust the volume, along the right side of the phone, press . Note: To switch back from speakerphone to handset, pick up the handset. To switch to a headset during a call 1. Connect the headset to the side of the phone base 2. Press jack on the left . 3. Place the handset on the base. 4. Place the headset on your head. All sound comes and goes only through the headset. 5.
Answer a second call (Call waiting) If you subscribe to call waiting service with your telephone service provider, and a new call comes in during a phone conversation, the phone notifies you with a tone. If you have Caller ID on Call waiting service, you also see the incoming caller’s information on the screen. You can switch between the callers, and the waiting party remains on hold until he or she disconnects. To answer a second call 1. Tell the first caller that you will put him or her on hold. 2.
Answer a call Caller ID display If you subscribe to Caller ID service with your telephone service provider, incoming call information displays on the screen. If a caller chooses to withhold information from call recipients, or if the caller’s service does not provide Caller ID service in your area, the caller’s name or number might not appear on your screen. Answer a call You can answer a call using any of these components: Handset • Lift the handset from the base, and then speak.
Answer a remote monitoring call If you set up the remote monitoring feature with one or more helpers, a helper can call you at any time and enter a security ID code if your phone rings more than 10 times. Your speakerphone line opens and the helper can hear you and speak to you. (For information about remote monitoring, see page 57.) How to respond to remote monitoring When you hear a remote caller speaking to you, take these steps. 1. Clearly talk back, preferably near the phone. 2. Press .
Check messages Messages light If you subscribe to Voicemail services, a bright red strobe light flashes if you have unchecked messages. After you scroll through the unchecked messages, the light turns off. If you prefer to permanently turn off the light, on the bottom of the phone base, move the to the Off position.
To check who left a message Each message screen is numbered to indicate the order in which the call arrived. 1. Press to scroll through missed calls, until you reach a MSG WAITING screen. 2. Press to scroll to the screen that precedes the message screen. This screen identifies the caller who left the message. New voice mail remains on the screen until you listen to all messages. To hear your messages • If you have stored your voicemail access number in : a. Lift the handset, or press • . b. Press .
Check missed calls If you subscribe to Caller ID services, NEW XX appears on the screen when one or more calls are received by the phone. The XX represents the number of unreviewed calls and messages. To check missed calls Each screen is numbered to indicate the order in which the call or message arrived. 1. Press to scroll through calls. After you have reviewed all new calls, the NEW tally goes away.
Maintain calls list Delete entries from the inbound calls list If you subscribe to Caller ID service, an inbound calls list contains a record of the last 30 callers who called your phone. When the 31st call comes in, the oldest call drops from the list. You can remove calls manually if you wish. To delete one or all calls from the inbound calls list 1. Press delete. 2. Press and scroll to a call that you want to beneath Options. 3. Take one of these steps: • To delete just the highlighted entry, a.
Troubleshooting General operation Symptom Solutions • Secure the power adapter connection in the wall outlet. • Secure the cords and cables. • Set the correct dialing mode (page 22). • Plug in another phone to the same wall jack to ensure that the phone service is operational. Noise, static or • If you subscribe to DSL interference are service, install a DSL filter occurring. (page 15). • Plug in the power adapter to the wall outlet and securely connect it to the phone.
Voicemail and call waiting services Symptom Solutions Call waiting does • Confirm that you subscribe not work. to Call waiting service. No Caller ID • Confirm that you subscribe information to Caller ID service and top appears on the Caller ID on Call Waiting screen. service. • Some callers withhold details. • ID information can be delayed: Check after the phone rings a few times. • If connected to an answering machine, set it to answer after at least two rings.
Troubleshooting The vibrating pad does not function • Move the or switch into the ON position (page 38). • Securely plug in the pad to the correct jack (page 38). The bright strobe lights do not • Move the switch into the function. ON position (page 37). • Turn on the message indicator light (page 70). Dialing Symptom Solutions • Pick up the handset or press doesn’t first. redial the lastdialed number. An area code or • Some services add them and the long distance some do not.
Symptom Solutions A memory button • Program the number (page does not function. 40). • Set the correct dialing mode (page 22). Audio Symptom Solutions Volume or • Plug in the power adapter to a amplification are working wall outlet and securely low for the earpiece, connect it to the phone. speakerphone or • Turn up the volume and mouthpiece amplification (page 27). The headset is • Press . plugged in but not working. The talking key- Turn on the individual talk pad, personal features (page 29).
Troubleshooting Display Symptom Solutions The display is faint • Plug in the power adapter to or not functioning the wall outlet and securely properly connect it to the phone. • Adjust the screen contrast (page 23). • During power outage, install fresh batteries (page 10). • If you prefer the backlight on continuously, turn it on (page 23).
Emergency features Symptom Solutions The SOS pendant 1. Connect the power is not working adapter in the wall outlet and securely connect it to the phone. 2. Using a long implement, such as a straightened paper clip, press the recessed remote register button on the underside of the phone base: . 3. Immediately press on the pendant. Th e r e m o t e • Set the call waiting service m o n i t o r i n g or answering machine to feature does not pick up after 10 rings. work.
Specifications Design and specifications are subject to change without notice. Amplification Up to 50 dB incoming Power supply Base input: 7.5 V, 300 mA Weight Phone: 2.24 lb Pendant: 0.06 lb Base dimensions 7.75 x 7.5 x 1.75 (in) Jacks AUDIO NECKLOOP (Output): 3.5 mm (Headset) 2.5 mm Caller ID 80 Vibrating pad: 3.
Warranty The product is warranted by ClearSounds against manufacturing defects in material and workmanship under normal use for one (1) year from the date of purchase. Should you experience a problem, contact our Customer Service department or visit our website at www.clearsounds.com. Be sure to save your sales receipt as the proof of purchase date should you need warranty service. Your CSC600ER Phone comes with a (1) year limited warranty from the date of purchase.
Warranty floods, use of incompatible accessories, acts of God or failure in your phone service carrier’s line service. The product must not be tampered with or taken apart by anyone who is not an authorized ClearSounds Communications® representative. Tampering with the phone will void any written or implied warranties. If a defect covered by this warranty should occur, promptly contact a Customer Service representative by phone, or log on to www.clearsounds.
Accessories & service Accessories Please visit the ClearSounds website or call ClearSounds for additional accessories. CS-CLA7V2 neckloop connects to your phone’s 2.5 mm jack for hands-free conversation. Requires hearing aid(s) or cochlear implant(s) with t-coil(s). CS-SHK vibrating pad slides nicely beneath a mattress or cushion and notifies you of incoming calls. CS-600ERPEN SOS pendant. Additional pendants are available.. For instructions to register additional pendants, see page 54.
Compliance FCC wants you to know 1. This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier of [US: CLSTE12BCSC600ER]. If requested, this number must be provided to the phone company. 2.
5. Please follow instructions for repairing if any (e.g. battery replacement section); otherwise do not alternate or repair any parts of device except as specified. 6. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information. 7. If the phone company requests information on what equipment is connected to their lines, inform them of: a. The phone number that this unit is connected to, b.
Compliance Service Requirements In the event of equipment malfunction, all repairs should be performed by our Company or an authorized agent. It is the responsibility of users requiring service to report the need for service to our Company or to one of our authorized agents. Service can be facilitated through our office at: ClearSounds Communications, Inc.
conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user of this equipment, or equipment malfunctions, may give the telecommunication company cause to request the user to disconnect the equipment.
Compliance If your home has specially wired alarm equipment connected to the phone line, ensure the installation of the CSC600ER does not disable alarm equipment. If you have questions about what will disable alarm equipment, consult your phone provider or a qualified installer. This Class B digital apparatus complies with Canadian ICES-003.
© 2011 ClearSounds CS-C600ERMAN Ver 2
