Troubleshooting guide

14 – ENGLISH
repeatedly, but do not press and hold for longer than 1
second as this will activate the Track Selection function
(see page 18).
█ MAKING AND RECEIVING CALLS
The QUATTRO supports Hands-Free, Headset, Advanced Audio
Distribution (A2DP) and Audio/Visual Remote Control (AVRCP)
Profiles. Accessing call functions depends on which profile
your phone supports. You can activate all functions for Hands-
Free Profile using the following table. NOTE: Some phones do
not support all features listed. Please consult your phone’s
user guide.
Important Terms to know for pressing the Multi-Function button (MFB):
Press and Release - refers to a duration of less than
0.8 seconds. You should hear 1 beep to confirm the
requested action.
Press and Hold - refers to a duration of more than 0.8 but
less than 1.6 seconds. While holding the multi-function button
you will hear one beep, release the Multi-Function button to
confirm the requested action.
Press and Extend Hold - refers to a duration of more than
3 seconds. While holding the multi-function button you will
hear one beep, release the Multi-Function button to confirm
the requested action.
QUATTRO Phone QUATTRO Action:
Function Condition Start Point Phone in Hands-Free Profile
Power ON -- OFF Press and Hold the MFB
until the QUATTRO is
powered ON. A set of 4 tones
plays (low to high) and the
LED flashes blue 4 times.
Pairing -- OFF Press and Extend Hold the
MFB for 6 seconds. The LED
will flash blue 4 times and
then alternately flash red
and blue. The QUATTRO can
then be discovered by
another Bluetooth device for
2 minutes.
Power OFF
--
ON (idle)
Press and Extend Hold the
MFB until the QUATTRO is
powered OFF. A set of 4
tones plays (high to low) and
the LED is off.
Make a Voice
Dial Call
ON
ON (idle)
Press and Release the MFB.
Follow the phone’s prompt
and say the desired name
and the phone will dial the
number.
Redialing Last
Number
ON
ON (idle)
Press and Hold the MFB to
recall the last phone number
dialed (number dialed
automatically).
Receiving A Call
ON (ring)
ON (ring)
Press and Release the MFB
to answer the call.
Ending A Call
ON (on call)
ON (on call)
Press and Release the MFB
to end the call.
Rejecting a Call
ON
(phone ring)
ON (ring)
Press and Hold the MFB to
reject the call.
Put Call on Hold
ON (on call)
ON (on call)
Press and Hold the MFB to
place the current call on
HOLD.
Resume a Call
On Hold
ON (active
call on Hold)
On (active
call on Hold)
Press and Hold the MFB to
retrieve the call.
Answering 2
nd
Incoming Call
ON (on call)
ON (on call)
Press and Hold the MFB to
put the 1
st
call on hold and
answer the 2
nd
call.
To Switch
Between 2
active calls
ON (on call)
ON
Press and Hold the MFB to
place the 2
nd
call on hold and
return to the first.
Transfer call
from Neckloop
to Phone
ON (on call)
ON
Press and Extend Hold the
MFB to turn the QUATTRO off
(4 tones high to low), and
the call is transferred to the
phone.
Transfer Call
from Phone to
Neckloop
ON (on call)
OFF
(previously
paired)
Press and Hold the MFB.
Once a connection is
established, the call is
transferred to the QUATTRO.
User initiated
Reconnect
ON (idle)
ON (not
connected)
Press and Release the MFB,
and the QUATTRO will try to
reconnect to the last
connected device.
Muting the
Microphone
ON (on call)
ON (on call)
Press and Hold
simultaneously the VOL +
and VOL – buttons to mute
the microphone. Press and
hold the VOL + and VOL –
buttons again to cancel the
muting.