Specifications

WarrantyProcedure
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EndUsers
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Ifyourmachinedevelopsaproblem:
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1. PhoneDemonforadvicewiththemodelandserialnumbertohand.
2. Describefullytheproblemasbestyoucan.
3. If the problem cannot be resolved over the phone then the machine can be booked in for
repairandif
thefaultsarecoveredbythewarrantytherepairwillbecarriedoutfreeofcharge.
4. Ifyoucannotbringthemachineinforrepairthenwewilldespatchanengineer.Ifthefault
is covered by the warranty then we will not charge for labour or spares used,
however the
transportchargewillbepayableweatherornottherepairiswarranty.
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HireCentresandDealers
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Ifyourmachinedevelopsaproblem:
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1. PhoneDemonforadvicewiththemodelandserialnumbertohand.
2. Describefullytheproblem.
3. Wewilladviseyouonthebestcourseofaction,howeverifpartsarerequiredyoumustraise
apurchaseordernumber tocover the parts. Whenthepartsarefittedtheymustbereturned
forexaminationbeforeacreditnoteisissued.
4. Ifyouareunable  torepairthe  machinethenwewilldespatchanengineertocarryoutthe
repair.Wewill needapurchaseordertocoverthecostoftransporttoandfromthesiteandfor
partsandlabouriftherepairisnotcoveredunderthewarranty.
5. If required Demon will arrange for a carrierto collect a damaged machine, if thewarranty
claimisvalidwewillpaythiscost,ifnotitwillbechargedtothecustomer.
ForpartswarrantyringDemonandrequestawarrantyclaimformfaxedtoyou.Thisformmust
accompanyanyreturnedparts.
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Notes:
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Youwillnotinvalidatethewarrantybyinvestigatingfaultsandrepairingthemyourselfproviding
youfollowouradvice.HireCentresandDealersareexpectedtocarryoutallrepairsthemselves
withDemoncreditingfaultypartsuponreceiptandinspection.
Sparepartsfittedtomachinesareguaranteedfor1monthonlyortheremainderofthewar‐
rantyperiodwhicheverislonger.
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