User's Manual Part 2

Troubleshooting
Problems and Possible Solutions 8 - 9
8
You forget the boot
password.
If you forget the password, you may have to discharge the battery of the CMOS. Contact your
service representative for help.
The sound cannot be
heard or the volume is
very low.
The volume might be set too low. Check the volume control in the Volume Control Panel in the
Windows taskbar, or use the key combination Fn + F5 and F6 (see “Function/Hot Key
Indicators” on page 1 - 10) to adjust.
The CD/DVD cannot be
read.
The CD/DVD is dirty. Clean it with a CD/DVD cleaner kit.
The CD/DVD tray will
not open when there is a
disc in the tray.
The CD/DVD is not correctly placed in the tray. Gently try to remove the disc using the eject hole
(see “Loading Discs” on page 2 - 3).
The DVD regional
codes can no longer be
changed.
The code has been changed the maximum 5 times. See “DVD Regional Codes” on page 2 - 5/
“DVD Regional Codes” on page D - 2.
Problem Possible Cause - Solution
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Password Warning
If you choose to set a boot password, NEVER forget your password. The consequences of this could be serious. If you cannot
remember your boot password you must contact your vendor and you may lose all of the information on your hard disk.