4K Ultra HD - User Manual

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2) Use soft cloth or tissue to clean the camera cover.
3)
Wipe it with a soft, dry cloth when cleaning the camera lens. Wipe it gently with a mild
detergent if needed. Do not use strong or corrosive detergents to avoid scratching the lens and
affecting the image;
4.2 Troubleshooting
1) No video output
a. Check whether USB cable connected well and power indicator light is ON.
b. Whether the machine could do self-check after restarted.
c. Restart PC
d. Check whether the camera is well recognized by PC
2) No image sometimes
a.
Check the USB cable quality and whether connected well.
3) Image dithering when zoom-in or zoom-out
a. Check whether the camera installation position is solid
b. Whether there is shaking machine or objects around the camera
4) Remote controller cannot work
a. Re-match the camera and the wireless remote controller
b. Set the camera address to 1 (The camera address would be back to 1 after restore default
setting)
c. Check whether the battery is installed on the remote controller or low .
d. Check the camera working mode is the normal operating mode (see Table 2.2 and Table
2.3)