C2 Products - User Manual C2 C2 Rugged C2 Network C2 Wireless For Mac Users Version 1.
Copyright © 2011 Storage Appliance Corporation. All rights reserved. The information contained in this guide is provided by Storage Appliance Corporation and while we try to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, or suitability of the information or related products. Any reliance you place on such information is therefore strictly at your own risk.
Table of Contents 1 DEFINITIONS AND INTRODUCTION 5 1.1 DEFINITIONS 1.2 C2 PRODUCT LINE 1.3 C2 PRODUCT LINE AND ASSOCIATED CONTENTS 1.3.1 C2 PORTABLE (USB 2.0) 1.3.2 C2 DESKTOP (USB 2.0) 1.3.3 C2 PORTABLE (USB 3.0) 1.3.4 C2 DESKTOP (USB 3.0) 1.3.5 C2 RUGGED PORTABLE 1.3.6 C2 NETWORK (C2N) PORTABLE (USB 2.0) 1.3.
7 RESTORING WITH CLICKFREE SMART RESTORE™ 20 7.1 BEFORE STARTING A SMART RESTORE 7.2 AUTOMATED SMART RESTORE (DEFAULT OPTION) 7.3 MANUAL RESTORE (FOR ADVANCED USERS) 8 SMART VIEWER™ (FOR ADVANCED USERS) 20 20 22 23 8.
1 Definitions and Introduction 1.1 Definitions To ensure this user guide is easily understandable, the following terms, as defined below, are used throughout this user guide. Administrator “Administrator” is a special login name for the user who can make system-wide changes to the computer, has full control, and can access all of the files on the computer. Most home users are automatically the Administrator of their computer.
1.2 C2 Product Line The Clickfree ‘C2 Product Line’ of backup drives, henceforth known as ‘C2’, includes the • C2 Portable (USB 2.0 & USB 3.0) • C2 Desktop (USB 2.0 & USB 3.0) • C2 Rugged Portable • C2 Network (C2N) Portable (USB 2.0 & USB 3.0) • C2 Network (C2N) Desktop (USB 2.0 & USB 3.
1.3 C2 Product Line and Associated Contents 1.3.1 C2 Portable (USB 2.0) • • 1.3.2 C2 Desktop (USB 2.0) • • • • 1.3.3 One Clickfree C2 Network Desktop Backup with detachable USB2.0 setup key AC power adapter One USB 2.0 cable to attach the C2N to your computer One quick start guide C2 Network (C2N) Portable (USB 3.0) • • • 1.3.9 One Clickfree C2 Network Portable Backup Drive with built-in USB 2.0 cable One quick start guide C2 Network (C2N) Desktop (USB 2.0) • • • • 1.3.
One USB 3.0 cable to attach the C2N to your computer One quick start guide • • 1.3.10 C2 Wireless (Clickfree Wireless) Portable One Clickfree C2 Wireless Portable Backup Drive with built-in USB 2.0 cable AC power adapter One quick start guide • • • Except for support for faster USB interface speed on USB 3.0 products, all software features are the same for all of the C2 product variants above. 1.
Multi-PC backup • Can hold the backups for as many computers as you like, depending only on the available space on the C2 • Backs up both Windows and Mac computers to the same C2 drive Easy restore to same or other computer • • • • Backed-up content can quickly and easily be restored You can just as easily ‘restore’ content to a different computer as to the original one This makes C2 a great way to move your content from your old computer to your new computer Allows you to undo a restore, in case you a
2 The Basics 2.1 How Does the Clickfree Smart Backup™ Work? C2 Smart Backup searches your computer for all of the content that you have either created or placed in your computer. This includes photos, music, video, office documents, financial data, email, and so much more - over 400 types of files. To see a list of the categories of content that C2 Smart Backup backs up automatically, see section 2.2.
• • • • Microsoft Windows® Vista® (any editions) Microsoft Windows® XP (C2 Wireless requires SP3) Microsoft Windows® 7 Mac OSX 10.5 Leopard or newer running on an Intel processor In addition you need: • • • At least one USB port on your computer, however depending on your computer, you may require to use a second USB port to provide additional power to the C2 At least 100 MB of free space on your computer. An optional CD or DVD drive for making CD or DVD copies of backed up content.
3 Backing Up with Clickfree Smart Backup™ 3.1 Starting a Backup Note: Due to software updates or different versions of Mac OS X, what appears on your computer screen may look slightly different from the screen images shown in this document. 1. Make sure that your computer is on and you are logged in. 2. Attach the C2 to your computer using the built-in or supplied USB Cable. For C2 Desktop products, make sure you connect the supplied power adapter and that power is available to the device.
installation is complete. Disconnect C2 from the computer and reconnect it. 7. A Welcome screen will appear showing the number of seconds left before the backup automatically begins. You can start a backup at anytime by simply clicking on the Start button. 8. Clickfree Smart Backup will search for new files to be backed up and organize them for backing up. 9. The Backup Summary screen shows how many new files were backed up, the total number of files backed up and the total amount of hard disc space used.
3.2 Customized Backups (For Advanced Users) 1 2 3 You can customize the following backup details Content Categories File types/extensions Where to look for this content Note: Changes made to your preferred C2 file formats are stored on the device for future backups of the computer To review or change what gets backed up: 1 Follow steps 1 to 6 at “3.1 Starting a Backup” 2 Before the countdown reaches zero, click Options. 3 The Choose displayed.
a. Select the folder to be removed b. Click Note: You must choose at least one folder. 2. When you are finished choosing folders, click OK twice. 3. You are now ready to start your backup.
4 Network Backup (C2 Network only) 4.1 What is Network Backup? C2 Network backup is the ability to automatically backup every computer connected to your home or small office network without having to plug it into every computer each time you want to backup (It must be plugged in manually for the first initial backup of each computer only).
5 Wireless Backup (C2 Wireless Only) 5.1 What is Wireless Backup? C2 Wireless backup is the ability to automatically backup every computer connected to your home or small office network, wirelessly. This means that you can now rest assured that all the computers on the network are securely backed up without the need to frequently connect them to perform a manual backup. C2 Wireless will obtain the wireless settings of the network of the last wireless-connected computer it connects to.
6 Backup Scheduler (For Advanced Users) 6.1 Running the Scheduler The C2 scheduler can either run a backup automatically (if the C2 is attached) or remind you to back up your files (if not attached). The first time you close the C2 backup program, you are prompted to install the scheduler. When you install the scheduler it puts an icon in the bottom right corner of your computer screen. From this icon you can schedule or start a backup. 6.1.1 Setting up the scheduler 1. Connect C2 to your computer. 2.
6.1.5 Running the scheduler with other C2 features If the backup scheduler is installed, and the C2 is connected to your computer, a backup starts automatically when the time interval since the last backup is greater than the interval set in the scheduler. However: • • • If an automatic update becomes available but you have not allowed the update to be installed, the backup is delayed until the update is installed.
7 Restoring with Clickfree Smart Restore™ 7.1 Before Starting a Smart Restore Before you can restore your content, your computer needs to be operational and meet the minimum system requirements as outlined in section 2.3. 7.2 Automated Smart Restore (Default Option) You can allow C2 to decide what to restore and to where. 1 Make sure that your computer is on and you are logged in. 2 Attach the C2 to your computer using the built-in or supplied USB Cable.
6 Click the arrow at the right of the ‘Please select the User you would like to restore’ box. The drop-down list contains the names of all of the computers that have been backed up on the C2. 7 Select the name of the computer whose content you want to restore. 8 Click Next> 9 Click Start Restore. As C2 restores your content, it shows you what is happening and how far it has gotten in the process. A screen indicates when all of content has been restored.
7.3 Manual Restore (For Advanced Users) 1. Follow steps 1 to 7 of the previous section 7.2. 2. Select the file type that you would like to manually backup by clicking on the Total File number (it is underlined for your convenience). 3. Select the folders/files that you wish to backup. C2 conveniently shows you the number of file and the total size of the files in the top left corner. 4. You can also either Select All or Clear All by clicking the buttons in the bottom left. 5. Once ready, click ok. 6.
8 Smart Viewer™ (For Advanced Users) Note; For C2 Wireless users, the C2 Wireless must be connected to a computer via its USB cable in order to view backed up photos. 8.1 Browse, View or Search Files and Photos • Before the countdown gets to zero, click View Files. The Backup Summary screen is displayed • In the Backup: box, select the name of the computer whose files you want to search/browse/view. It is very simple procedure to view/search/browse all the photos and files on your C2.
9 Creating CD or DVD Copies of Backed up Files (For Advanced Users) 9.1 Starting a CD and/or DVD backup 1 Connect your C2 to a computer that has the capabilities to burn (i.e. create) a CD or DVD. You will also need some blank CD or DVDs, respectively. 2 Wait for the C2 application to begin. Allow the countdown to reach 0 or click on Start. 3 A summary screen appears with all the files it found to be copied to a CD or DVD.
10 Importing iPod / iPhone / iPad Music (For Advanced Users) 10.1 Importing music from an iPod/iPhone/iPad to a computer You can use your C2 to copy music and playlists from your iPod to any computer. 1 Connect your C2 to a computer that has an extra USB port. Before the countdown reaches zero, click Options. 2 Select Import Music. 3 Follow the onscreen instructions and connect your iPod, iPad or iPhone. 4 Click Import Music.
unchecking any given playlist may result in a change in the selection status of other playlists. You can use the controls at the bottom left of the screen to play any title from your iPod through your computer’s sound system. If the title will not play in Windows Media Player, the appropriate program opens to play it. 7 If you do not want to import the music to iTunes, uncheck the Automatically add imported music to your iTunes library checkbox.
11 Frequently Asked Questions (FAQ) 11.1 What if there is more than one user on my computer? This matters only if each user has a separate user login name for the computer. If every user logs in with the same user name, all of their content is backed up and restored at the same time, regardless of who is logged in. 11.2 What if I have more than one computer? C2 can back as many computers as you like and are limited only by the amount of space on your C2.
5. Select the computer you want removed and click on Remove Backup. Warning: Once you have removed a computer from C2 there is no way to recover that computer’s content from the C2. C2 may take several minutes to erase the data, depending on the amount of backed up content. 11.3 What if I use more than one C2? You can use as many C2 devices as you like. Each C2 (and the content stored on it) is independent of the others. For added security, each C2 supports Password Protection.
To use Clickfree Tools and More Tools: 1 Connect the C2 to your computer. For C2 Desktop, ensure that the power adapter is providing power to the unit. 2 When you see the countdown screen, click Options before the countdown reaches zero. 3 Click the Tools or More Tools tab to show the available tools. 11.6 How do I use password protection? If your C2 is lost or stolen, anyone can restore your files simply by connecting it to their computer, unless your C2 is protected by a password.
What if I forget my password? If you have forgotten your password, and cannot remember it from the hint you set when you enabled password protection, your only choice is to reset the C2. 11.7 How do I update the C2 Software? From time to time C2 software is upgraded to provide new or enhanced features. You can either manually check for updates or have C2 check automatically every time you connect C2 to your computer.
To remove all backed up content: 1 On the Tools screen click Master Reset. 2 If you really want to remove all backed-up content from your C2, click on Continue. Warning: Once you have removed content from using Master Reset there is no way to recover it on you C2. C2 may take several minutes to erase all of the content, depending on the amount of backed up content. 11.
11.13 Can I open files directly from C2? The C2 has an embedded picture viewer allowing you to access pictures directly from the C2. For other file types, double-click on the file from the Clickfree "summary" window. Ensure the computer that is connected has the necessary application installed. If the application is missing then the file will not open. Please also note that some applications will require an application to open the files, rather than double-clicking on the files directly. 11.
11.19 I have a file that I backed up, then edited on my computer, will it be replaced with the newer version the next time I back up? Yes, if a file is backed up on a Clickfree drive and changes are made to the original file on the computer (same location and file name), the newer version of that same file will replace the older one the next time a backup is performed. 11.
12 Questions, Concerns? How can we Help? The Clickfree customer support team is ready to assist you. For technical support for any of your C2 products, please contact our 24-hour support team from Monday to Friday, Eastern Standard Time (UTC/GMT – 5hrs).. Call Toll Free North America : 1-866-680-0516 UK& Deutschland : 00-800-5555-6661 UK : 0-808-101-2273 Deutschland : 0-800-181-7795 Italy : 800-872-789 Australia : 1-800-258551 New Zealand : 0-800-451768 Email Support: support@clickfree.
