Clickfree iPod Transformer User Guide for Microsoft Windows users
Clickfree iPod Transformer User Guide Table of Contents Contents INTRODUCING CLICKFREE IPOD TRANSFORMER 5 Main Features 5 Package contents 6 Definitions 6 BASICS 8 HOW DOES CLICKFREE WORK? 8 WHAT GETS BACKED UP? 8 Clickfree backs up content 8 Does Clickfree back up all of my content every time? 9 What content categories does Clickfree back up? 9 WHAT DO I NEED BEFORE I START? BACKING UP MY CONTENT 9 10 HOW DO I START USING MY CLICKFREE IPOD TRANSFORMER? 10 ZERO EFFORT BACKUP – RE
Clickfree iPod Transformer User Guide Table of Contents WHAT DO I NEED BEFORE I CAN USE CLICKFREE TO RESTORE MY CONTENT? 25 HOW DO I GET MY CONTENT BACK? 25 What gets restored, and to where? 26 HOW DO I LET CLICKFREE RESTORE DECIDE WHAT TO RESTORE AND WHERE? 26 HOW DO I CHANGE HOW CLICKFREE RESTORES CONTENT? 31 Restoring content 32 Choosing the computer to restore from – and restoring from multiple computers 32 Choosing categories of content to be restored 33 Choosing where to restore cont
Clickfree iPod Transformer User Guide Table of Contents Updating Clickfree software 53 Interface language 55 BACKUP REMINDER AND SCHEDULED BACKUPS 55 Backup Assistant 56 The Clickfree tray icon 56 HOW DO I ADD/REMOVE/EDIT FILETYPES? 58 HOW DO I CHOOSE INDIVIDUAL FILE TYPES FOR BACKUP? 60 CAN I EXCLUDE A FILE FROM BACKUP? 61 HOW DO I CHOOSE INDIVIDUAL FILES FOR RESTORE? 61 HOW DO I CHOOSE ANOTHER DRIVE AND/OR FOLDER TO RESTORE TO? 64 DELAYED WRITE FAILED, OR UNSAFE REMOVAL OF DEVICE 66
Clickfree iPod Transformer User Guide Introducing Clickfree iPod Transformer Introducing Clickfree iPod Transformer Thank you for buying the Clickfree iPod Transformer – the easiest way to keep the valuable information on your computer safe. Note: Throughout this guide we talk about the iPod and its music files, but everything applies equally to the iPhone and any non- Clickfree files stored on your iPhone.
Clickfree iPod Transformer User Guide Introducing Clickfree iPod Transformer How it backs up • • The first time you connect your iPod and Clickfree iPod Transformer to your computer it searches for, finds, backs up and organizes all of your important content Each subsequent time you connect the iPod and iPod Transformer to your computer, it just does an update: • Any new files since your last backup are added to the backup • Any files that were changed since your last backup are updated on the backup •
Clickfree iPod Transformer User Guide Introducing Clickfree iPod Transformer Important: Clickfree never erases or replaces content on your computer’s hard drive, unless you ask it to replace a file during restore. Clickfree never erases anything other than the backups it has performed. The music on your iPod is left untouched and is never erased. And unless you ask it to remove backed-up content, Clickfree never erases or replaces content on your iPod.
Clickfree iPod Transformer User Guide Basics Basics HOW DOES CLICKFREE WORK? All you need to do to keep your projects, photos, videos, music etc. safe is to plug your iPod and iPod Transformer in to your computer and let it work! No need to install software or to configure anything. Your computer knows when Clickfree has been plugged in, and it runs the backup program automatically each time it is connected. You can back up as many computers as you like with the Clickfree iPod Transformer.
Clickfree iPod Transformer User Guide Basics DOES CLICKFREE BACK UP ALL OF MY CONTENT EVERY TIME? The first time you back up your computer Clickfree backs up all of the content it finds, which might take some time – it just depends on how much you have. Each time you use Clickfree after that, it backs up only the new or changed content, so it will be much quicker.
Clickfree iPod Transformer User Guide Backing up my content Backing up my content HOW DO I START USING MY CLICKFREE IPOD TRANSFORMER? ♦ To start using your Clickfree iPod Transformer: 1. Make sure that your computer is switched on and has finished starting up. 2. Log in, if that is what you normally do. 3. Connect the Clickfree iPod Transformer to your computer by plugging it in to a USB port on your computer. and frequently has a symbol beside A USB port usually looks like this: it.
Clickfree iPod Transformer User Guide Backing up my content When Clickfree starts to run, a second Welcome window appears and shows the number of seconds left before the backup starts automatically: Note: View Files and Restore buttons appear after you have backed up content on your iPod. ZERO EFFORT BACKUP – REALLY Unless you stop the countdown by clicking a button, at the end of the countdown period Clickfree starts the backup.
Clickfree iPod Transformer User Guide Backing up my content When you see the Search Summary screen, every category for which files were found (that is, for which the number after the category name is not zero) is set to be included in the backup – its Include checkbox is checked. You can: • Note: Choose to include the category in the backup or exclude the category.
Clickfree iPod Transformer User Guide Backing up my content Clickfree displays some screens to show progress: The Backup Summary screen shows you how many files in each category were backed up this time (New column) and from all backups, including this one (Total column). The Space Used column shows the amount of space that files from all backups take up on your iPod. Note: The numbers shown relate to backups on the Current PC only.
Clickfree iPod Transformer User Guide Backing up my content WHAT IF CLICKFREE DOESN’T START UP AUTOMATICALLY? There could be a couple of reasons why Clickfree does not run when you plug in the Clickfree iPod Transformer: • If you see a message telling you that ”Clickfree™ Backup cannot start because you do not have the required permissions. Please re-login to this computer as the Administrator.”: 1. Log out. 2. Unplug the Clickfree iPod Transformer. 3. Log in again as Administrator. 4.
Clickfree iPod Transformer User Guide Backing up my content WHAT IF THE VISTA AUTOPLAY WINDOW APPEARS? In Windows Vista, if the AutoPlay window appears: 1. Check Always do this for software and games. 2. Click Start ClickFree Backup. You only need to do this once, not every time you use Clickfree.
Clickfree iPod Transformer User Guide ♦ Backing up my content To review or change what gets backed up: 1. Follow steps 1 to 6 of the procedure “How do I start using my Clickfree iPod Transformer?” on page 10. 2. Before the countdown reaches zero, click Options. The Manage Settings and PCs screen is displayed: 3. Now click Change Backup Settings. Copyright © 2009 Storage Appliance Corporation.
Clickfree iPod Transformer User Guide Backing up my content CHOOSING CATEGORIES OF CONTENT TO BE BACKED UP – REQUIRED 4. All of the categories are selected by default. Choose the categories of content to be backed up, for example, Text Documents, Photos, and Videos. • • To include a category, for example, Photos, in the backup, make sure that the box to . If it isn’t, click the box to check the left of the category name is checked it. You can add and remove the checkmark by clicking in the box.
Clickfree iPod Transformer User Guide ♦ Backing up my content To look only in certain folders: • Choose Search selected folders only then select folders from My Documents. and My Computer. • To search the entire My Documents folder, make sure that the checkbox is . checked • To see details of a folder under My Documents, click the + to the left of the checkbox. This expands My Documents to show the folders that it contains, and changes the + to a -.
Clickfree iPod Transformer User Guide Backing up my content 7. When you have made your choices, click Next >. CHOOSING COMPLETE FOLDERS TO BE COPIED – OPTIONAL 8. Choose complete folders to be copied in addition to categories and locations. The folders you choose here are copied, except that files whose file types were unchecked in “Choosing categories of content to be backed up – required” on page 17. For other exceptions see “Can I exclude a file from backup?” on page 61.
Clickfree iPod Transformer User Guide Backing up my content • You can now choose the individual folders you want to include in the backup by adding and removing checkmarks in the checkboxes. For example, within My Documents if you want to include only the folder with the photos of your hike, uncheck the My Documents checkbox, then check only HikePhotos: • Do the same for My Computer. 9. When you have made your choices, click Next >. 10. Click Done then Close to continue with the countdown.
Clickfree iPod Transformer User Guide Backing up my content It adds up the sizes of all of the content it finds, then adds the sizes of the files in the complete folders you also chose. At the bottom of the Backup Summary screen you can see the total size of the files to be backed up and the amount of free space on your iPod. If there is not enough space on your iPod, the Start Backup button cannot be clicked. See “What if there is not enough space on my iPod?” on page 23.
Clickfree iPod Transformer User Guide Backing up my content At the end of the backup, a Backup Summary/Complete screen is displayed: The Backup Summary/Complete screen shows you how many files in each category were backed up this time (New column) and from all backups, including this one (Total column). The Space Used column shows the amount of space that files from all backups take up on your iPod. Note: The numbers shown relate to backups on the Current PC only.
Clickfree iPod Transformer User Guide Backing up my content WHAT IF THERE IS NOT ENOUGH SPACE ON MY IPOD? While Clickfree is searching for content to back up, it adds up the amount of disk space needed and compares that with the free space on your iPod. If there is not enough free space for your content, the Start Backup button cannot be clicked: You need to reduce the total space requirements of the backup.
Clickfree iPod Transformer User Guide Backing up my content 12. Click Start Backup. As an alternative, if you have backups from an old computer or user that you don’t need to keep any more, you could remove the old computer or user. For details, see “To remove a computer” on page 50. Copyright © 2009 Storage Appliance Corporation.
Clickfree iPod Transformer User Guide Restoring my content Restoring my content WHAT IF MY COMPUTER’S INTERNAL HARD DRIVE STOPS WORKING, OR I WOULD LIKE TO TRANSFER MY CONTENT TO A NEW COMPUTER? All computer hard drives fail eventually, sometimes without warning. Occasionally, computers suffer damage that affects the hard drive. Sometimes, laptop computers get lost or stolen. Sometimes, also, you may delete content by mistake.
Clickfree iPod Transformer User Guide Restoring my content WHAT GETS RESTORED, AND TO WHERE? When Clickfree restore runs without you changing any options, it restores all of the content that was backed up, and puts it in the same folders on your computer that it was backed up from. This is the best choice if you have a new computer, or if you have repaired your old computer and all of the content was erased.
Clickfree iPod Transformer User Guide Restoring my content Because you have backed-up content on your iPod, the countdown screen now shows buttons at the bottom to allow you to View Files and Restore/Transfer files: 6. Before the countdown gets to zero, click Restore/Transfer. The Restore From screen appears. 7. Before you click Next to restore all of your content, or select categories to be restored, look at the computer name in the Restore From box: .
Clickfree iPod Transformer User Guide Restoring my content 8. To restore content from another computer: a. Click the arrow at the right of the Restore From box: The drop-down list contains the names of all of the computers that have been backed up on your iPod. b. Select the name of the computer whose content you want to restore.
Clickfree iPod Transformer User Guide Restoring my content 10. Since you are letting Clickfree restore files to their original locations, simply click Next >. Clickfree confirms how many files will be restored, and where they are going to be restored to. 11. Now just click Restore. As Clickfree restores your content, it shows you what is happening and how far it has gotten in the process: Copyright © 2009 Storage Appliance Corporation.
Clickfree iPod Transformer User Guide Restoring my content 12. Before it overwrites an existing file on your computer with one of the same name from the backed-up files, Clickfree asks if you want to replace the existing file with the one from the backup: 13. You can choose to: • • • • Not replace this one file – click Skip Not replace any same-name files – check Do this for all duplicate files and click Skip. Clickfree skips all remaining same-name files without asking you.
Clickfree iPod Transformer User Guide Restoring my content 14. If you want to undo, see “How can I undo a restore?” on page 38. Warning: There is no way to undo after you close this dialog. 15. If you do not want to undo the restore, click Close. Note: Your content has not been deleted from your Clickfree backup: it is still safe on your iPod. 16. When you see the Restore Summary screen, simply unplug the Clickfree iPod Transformer and your iPod and store them in a safe place.
Clickfree iPod Transformer User Guide Restoring my content RESTORING CONTENT ♦ To change how Clickfree restores content: 1. Follow steps 1 to 6 of the previous section “How do I let Clickfree restore decide what to restore and where?” on page 26. The Restore From screen appears: 2. Before you click Next to restore all of your content, or select categories to be restored, look at the computer name in the Restore From box: .
Clickfree iPod Transformer User Guide Restoring my content 5. What you do next depends on whether you want to restore all or only some of your files. • • If you want to restore only some of your files, continue with step 6. If you want to restore all of your files, go to step 7. CHOOSING CATEGORIES OF CONTENT TO BE RESTORED 6.
Clickfree iPod Transformer User Guide Restoring my content CHOOSING WHERE TO RESTORE CONTENT TO 8. What you do next depends on whether you want to restore your content to its original locations or to somewhere else. • If you want to restore your content to its original locations, leave Restore my files to their original location selected , and click Next>. A summary screen shows you how many files will be restored and where they will be restored to. Click Restore, and continue with step 11.
Clickfree iPod Transformer User Guide Restoring my content 9. Click Next >. 10. Assuming that there is enough space on the drive you chose (as shown here), click Next>. A summary screen shows you how many files will be restored and where they will be restored to. 11. Click Restore. As Clickfree restores your content, it shows you what is happening and how far it has gotten in the process. Copyright © 2009 Storage Appliance Corporation.
Clickfree iPod Transformer User Guide Restoring my content Before it overwrites an existing file on your computer with one of the same name from the backed-up files, Clickfree asks if you want to replace the existing file with the samename file from the backup: 12. You can choose to: • • Note: • • • • Keep both copies of this one file – click Keep Both. Clickfree renames the backedup file by adding ‘ (2)’ to the end of the file name, then restores the renamed file.
Clickfree iPod Transformer User Guide Restoring my content When all of your content has been restored, Clickfree tells you that it is done, and, if it has replaced files on your computer, gives you a chance to undo the restore. 13. If you want to undo, see “How can I undo a restore?” on page 38. Warning: There is no way to undo after you close this dialog. 14. If you do not want to undo the restore, click Close.
Clickfree iPod Transformer User Guide • Restoring my content Click the link to see what files were not restored: HOW CAN I UNDO A RESTORE? Whenever you restore files to their original locations, Clickfree gives you a chance to undo the restore, in case you have mistakenly overwritten a file. ♦ To undo the effects of a restore: 1. Click Click here to undo …: Copyright © 2009 Storage Appliance Corporation.
Clickfree iPod Transformer User Guide Restoring my content 2. Click Start: The restored files are replaced on your computer by the files that were there before the restore. 3. To see a list of the files that were replaced, click Click here to view undo log: Note: The backed-up content is still safe on your iPod. 4. Click Close. 5. When you see the Restore Complete screen, simply unplug the Clickfree iPod Transformer and your iPod and store them in a safe place.
Clickfree iPod Transformer User Guide Restoring my content HOW DO I FIND FILES THAT WERE RESTORED If Clickfree restored your files to a folder that was not their original location, it puts an icon on your desktop so that you can quickly and easily get to the restored content: ♦ To find files that were restored: Double-click the desktop icon to open a Windows Explorer at the folder where your content was restored. You can now use Explorer to move the files to a more convenient folder.
Clickfree iPod Transformer User Guide Browsing, searching & viewing my files Browsing, searching & viewing my files From the Backup Summary screen you can: • • • Browse your backup(s) for files Search your backup(s) for files View backed-up files STARTING FROM THE WELCOME SCREEN ♦ To browse and search for files: Before the countdown gets to zero, click View Files. The Backup Summary screen is displayed. FROM THE BACKUP SUMMARY SCREEN Copyright © 2009 Storage Appliance Corporation.
Clickfree iPod Transformer User Guide ♦ Browsing, searching & viewing my files To browse and search for files: 1. In the Current PC box select the name of the computer whose files you want to search for/browse for/view. 2.
Clickfree iPod Transformer User Guide Browsing, searching & viewing my files HOW DO I SEARCH FOR MY BACKED-UP FILES? If you clicked the Search Files tab, the Search screen looks like this: You can enter search factors to find the files you want. If you clicked a category name, the File Type is already filled in, and all files of that category, regardless of File Date or File Name, are displayed. ♦ To search for files: 1.
Clickfree iPod Transformer User Guide Browsing, searching & viewing my files Type whatever you can remember of the file names you want to find, and substitute: • • ? for one character, meaning that character can be anything at all * for any number of characters, meaning these characters can be anything at all For example (assuming that the File Type and File Date selections you made would include them): • • • • To find all files whose names begin with ‘08Dec’, type ‘08Dec*’ – this will find 08Dec_Lette
Clickfree iPod Transformer User Guide ♦ Browsing, searching & viewing my files To work with the file(s) you have selected: 1. Right-click the file (or one of the files) to bring up a menu. Note: There is a similar Search screen as a tab of the Restore Summary screen. The right-click menu options you see depend on which screen you are looking at, and may vary with file type. 2.
Clickfree iPod Transformer User Guide Browsing, searching & viewing my files a. To exclude the file(s) from future backups, check the checkbox. b. Click Yes. Copyright © 2009 Storage Appliance Corporation.
Clickfree Transformer User Guide Advanced topics Advanced topics HOW DO I IMPORT MUSIC FROM MY IPOD TO MY COMPUTER? You can use Clickfree to copy music from your iPod to your computer. 1. Follow steps 1 to 6 of “How do I start using my Clickfree iPod Transformer?” on page 10. 2. When you see the countdown screen, click Import Music before the countdown reaches zero: 3.
Clickfree Transformer User Guide Advanced topics WHAT IF THERE IS MORE THAN ONE USER ON MY COMPUTER? This matters only if each user has a separate user login name for the computer. If every user logs in with the same user name, all of their content is backed up and restored at the same time regardless of who is logged in. When Clickfree runs, it can only back up the content that you can access from your login, and restore content to locations you have access to.
Clickfree Transformer User Guide ♦ Advanced topics To find the name of a computer: 1. Follow steps 1 to 6 of “How do I start using my Clickfree iPod Transformer?” on page 10. 2. When you see the countdown screen, click Options before the countdown reaches zero: All of the computers that Clickfree has backed up on your iPod are shown at the left side of the screen, with the computer name underneath.
Clickfree Transformer User Guide ♦ Advanced topics To remove a computer: If you no longer want to keep content backed up from a computer (for example, you may no longer have that computer, and have already restored its content to another computer), you can free up space on your iPod by removing the old computer from Clickfree.
Clickfree Transformer User Guide ♦ Advanced topics To reset a computer to factory settings: 1. In the Manage Backups and PCs screen, choose the computer to be reset. 2. Click Use Factory Settings. 3. If you really want to reset the computer to factory settings, check the checkbox and click Reset.
Clickfree Transformer User Guide Advanced topics 3. Click the Tools tab to show the descriptions of the first three tools: and the More Tools tab to show the description of the Backup Assistant: DELETE CLICKFREE DATA Delete Clickfree Data is used to remove all backed-up content from all computers that have been backed up on your iPod.
Clickfree Transformer User Guide ♦ Advanced topics To delete all backups from your iPod: 1. On the Tools screen click Delete Clickfree Data. 2. If you really want to remove all backed-up content from your iPod, check the checkbox and click OK. Warning: Once you have deleted your Clickfree data there is no way to recover any backed-up content from your iPod. Clickfree may take several minutes to erase all of the content, depending on the amount of content backed up on your iPod.
Clickfree Transformer User Guide ♦ Advanced topics To check manually for updates: 1. On the Tools screen click Update. Clickfree checks for available updates. If the software in your Clickfree Transformer and your computer is up to date, click OK on the dialog that pops up.
Clickfree Transformer User Guide Advanced topics 2. To see details of enhancements and fixes included in this update, click Details: 3. When the software update is complete, unplug the Clickfree iPod Transformer and plug it in again for the update to take effect. INTERFACE LANGUAGE ♦ To choose which language is used in the Clickfree screens: When you start Clickfree, it automatically uses the language that Windows is set for.
Clickfree Transformer User Guide Advanced topics BACKUP ASSISTANT ♦ To install the Backup Assistant: • On the More Tools window, click Install Backup Assistant: The Clickfree icon screen.
Clickfree Transformer User Guide ♦ Advanced topics To set a schedule for back ups: 1. Click the Clickfree icon in the bottom right corner of your computer screen to show the Backup Assistant: 2. Click Click here to schedule unattended backups. 3. Check Enable Schedule, and set the start time and frequency of the backups. 4. Click OK. 5. Ensure that your iPod Transformer and iPod are connected to your computer at the time and on the days that unattended backup is to take place.
Clickfree Transformer User Guide Advanced topics 3. Click OK. Each time you start your computer, and have not backed up within the reminder period, you will see a reminder of how long it has been since you last backed up your files: ♦ To temporarily disable reminders: Set the number of days to none. ♦ To stop getting reminders: 1. Right-click the Clickfree icon 2. in the bottom right corner of your computer screen: Click Uninstall. The icon disappears, and reminders are permanently disabled.
Clickfree Transformer User Guide ♦ Advanced topics To add a file type: 1. Click Add File Type: 2. Type the extension for the new file type, and click Save. The new file type is added to Custom Extensions: ♦ To remove a file type: 1. Click a file type in Custom Extensions, and click Remove File Type: 2. Click Yes. The file type is removed from Custom Extensions: Copyright © 2009 Storage Appliance Corporation.
Clickfree Transformer User Guide ♦ Advanced topics To change a file type: 1. Click a file type in Custom Extensions, and click Edit File Type: 2. Type the new extension for the file type, and click Save. The file type in Custom Extensions is modified. 3. When you are finished working with custom extensions, click Next > and continue with choosing locations to be searched.
Clickfree Transformer User Guide Advanced topics 2. You can now choose the individual types of file you want to include in the backup by adding and removing checkmarks in the checkboxes. You collapse the category again by clicking the - . 3. If you need to back up file types that are not in any category, see “How do I Add/Remove/Edit filetypes?” on page 58 for details of how to add a new file type. 4.
Clickfree Transformer User Guide ♦ Advanced topics To select files within a category: 1. Click Advanced then click the category name. All files in that category are shown in the Search Files screen. 2. Select the files to be restored, and click Next >. You are returned to the Restore Summary screen where you can make more selections. 3. If you are finished selecting files, click Next >. ♦ To select files by browsing: 1. Click Advanced then click the Browse Files tab then click the + expand the view.
Clickfree Transformer User Guide ♦ Advanced topics To select files by searching: 1. Click Advanced then click the Search Files tab. 2. Select the combination of File Type, File Date, and File Name that should find the files you want to restore: These selections are combined so that only files that match all of them are found – in this case only files in the category Photos, and created/last changed within the last year, and with names starting with ‘inuk’.
Clickfree Transformer User Guide • Advanced topics For example, assume that the File Type and File Date selections would include them: • To find all files whose names begin with ‘08Dec’, type ‘08Dec*’ – this will find 08Dec_LetterToMary.doc, but not 2008DecemberExpenses.xls • To find all files with ‘Dec’ anywhere in the name, type ‘*Dec*’ – this will find 08Dec_LetterToMary.doc, 2008DecemberExpenses.
Clickfree Transformer User Guide ♦ Advanced topics To select another drive and/or folder to restore to: 1. Select the drive to restore to. The folder that will be used is shown below the drives. 2. To change the folder, click Change Folder and select the folder you want. As usual, click + to expand a folder, - to collapse the folder again. 3. To create a new subfolder, click New Folder, type the folder name, and click OK. 4.
Clickfree Transformer User Guide Advanced topics DELAYED WRITE FAILED, OR UNSAFE REMOVAL OF DEVICE Note: Sometimes when you unplug the iPod Transformer you will see a window that tells you that there was a delayed write failure: This is nothing to be concerned about – the message can safely be closed and ignored.
Clickfree Transformer User Guide Legal stuff Legal stuff Clickfree and the Clickfree logo are trademarks or registered trademarks of Storage Appliance Corporation. Other product names used in this guide are recognized as trademarks or registered trademarks of their owners.
