User's Manual

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and a failure to communicate over cell within 24 hours. If both paths are down, a fault for the
failed report message will be logged and reported within 2 minutes. Additionally, if both paths are
down the Receiving Centre Transceiver (RCT) will recognize the fault after 25 hours of not
receiving any reports from panel and inform the Monitoring Center of the fault event.
After finish programming all settings for operation, you should follow instruction below to test
your alarm system to make sure it can report to your programmed reporting destination
successfully.
Cell and IP Communications Test
The control panel has the ability to test communication along the individual reporting paths
through the “Dual Path Ping” page (Section 7.1 Cell and IP communication).
Step 1: Send an incoming and outgoing ping over the Broadband path.
Step 2: Send an incoming and outgoing ping over the Cell path.
Step 3: Navigate to the History Page. This page will show a record of both commands, and if
Communication is successful along the individual paths, the commands will show an
Acknowledgement Time Stamp
Round Trip Reporting Test
It is also possible to test a round trip reporting test to the Central Monitoring Station. This test is
helpful to ensure that the correct information has been configured for the Central Monitoring
Station, and that communication with the Central Monitoring Station has been successfully
established.
Step 1: Ensure that the correct Monitoring Station settings have been configured on the
Monitoring page.
Step 2: Navigate to Equipment > Communication > Ping Test
Step 3: Select Option 2: “Ping the module and request a Comm/Phone Test signal” and click
Send Ping Request. Provided the Monitoring settings have been configured to forward Phone
Test events to the Central Monitoring Station, the Central Station should receive and
acknowledge this signal.