User's Manual

44
Tamper
(Zone#)
The tamper switch of the device at
specified zone is open. The
device is either removed from
mounted location, or cover
opened.
1. Check device mounted location, make sure device
is properly mounted
2. Check if device cover is opened, close the cover..
Door Opened
(Zone#)
The Door contact at specified
zone is opened (Door Contact not
aligned with its magnet)
Note: This event will only
appear when you try to arm the
system with the Door Contact
opened.
Close the door the Door Contact is mounted on.
Out of Order
(Zone#)
The device at specified zone is
out of order (supervision failure)
Note: This event will appear
when:
1. If the device has failed
supervision, the event will be
displayed on webpage.
2. If the device has not yet
failed supervision, but did not
report to Control Panel for over
20 minutes, the event will be
displayed on webpage when
you try to arm the system
1. Check if device is on low battery by checking the
fault event display.
2. If device is on low battery, change battery.
3. If device battery is normal, change device location
for better signal strength. Use Walk Test to find
the new location.
4. If the battery is normal and the device signal
cannot be received by panel at all using Walk
Test, replace the device.
Triggered
(Zone#)
This event only applies to
following devices: PIR Sensor,
PIR Camera, and Remote
Controller Panic Button.
The event will appear only when
you attempt to arm the system
within 5 seconds after the device
is triggered or pressed.
1. Check your PIR Sensor and PIR Camera
detection area and make sure your home
perimeter is safe before arming the system.
2. After triggering a Panic alarm with your Remote
Controller, wait for at least 5 seconds before
arming the system.
Report Fail
The Control Panel has not been
able to send a report for over 2
minutes.
1. Check and make sure your report setting is
programmed correctly
2. Check Ethernet connection
3. Check GSM/GPRS connection
Network Cable
Unplugged
The Control Panel has lost its
Ethernet cable connection
Restore Ethernet cable connection to the Control
Panel.