November 17th, 2014
Table of Contents 1. 2. 3. 4. INTRODUCTION .................................................................................................................. 1 1.1. MOBILE LITE SERIES ............................................................................................................ 1 1.2. WHAT’S IN THE BOX .............................................................................................................. 1 SYSTEM OVERVIEW .........................................................
1. Introduction 1.1. Mobile Lite Series Mobile Lite is a light, portable and richly featured cellular medical alarm with GPS positioning, cell locator and GSM/3G network that protect you wherever you go. The device is capable of playing voice prompts to raise the users’ self-awareness and reporting events via Speech, SMS and IP protocols to directly communicate with the monitoring centers. 1.2.
Micro-USB Cable Mobile Lite has a micro USB port for charging or programming. For charging Mobile Lite via connecting to charging cradle, a regular USB cable is provided. For connecting Mobile Lite to computer for programming, a special programming USB cable is required. The USB end of programming cable is larger than regular cable. For more information, refer to 3.3. Hardware Installation – PC Programming Tool connection. Always use the Programming micro USB cable for connection Mobile Lite to computer.
Using the Belt Clip Case Step 1. Open the cover of the case by separating the Magnetic Button. Magnetic Button Step 2. Insert Mobile Lite into the case. Step 3. Close the cover of the case by attaching the Magnetic Button.
Using the Lanyard Step 1. Attach the Release Buckle to the Lanyard Hole Attachment String. Step 2. Click the Male and Female Release Buckle together. Step 3. Put the lanyard around the neck of the user.
2. System Overview 2.1. Identifying the Parts 1. 2. 3. 4. 5. Microphone LED Indicator (Green (Top), Amber (Middle) and Red(Bottom) Active Button Speaker Protective Cover Screw Holes To stabilize SIM Card and USB Protective Cover onto Mobile Lite. 6. 7. 8. 9. SIM Card and USB Protective Cover Micro SIM Card Slot Micro USB Jack Lanyard Hole For the Lanyard Hole Attachment String to stabilize onto Mobile Lite. 10. Charging Contact Plates 11. Anti-Slide Magnets 12. Charging Cradle 13.
2.2. LED indicators LED Green LED (Top) Behavior Indication On Mobile Lite is being charged. 1 flash every 2 seconds Mobile Lite operating normally Amber LED (Middle) Flashing quickly GSM/3G fault Red LED (Bottom) Flashing quickly Mobile Lite low on battery When Mobile Lite is being charged, the Red LED will not indicate the battery status. 2.3. Power Supply Mobile Lite is powered by rechargeable battery. The typical charging time is ~4 hours.
3. Getting Started – Setting up Mobile Lite 3.1. SIM Card Insertion Step 1. Loosen the Protective Cover Fixing Screws using a Philips screwdriver and remove the SIM Card and USB Protective Cover. Step 2. Hold Mobile Lite with its front side facing you. Insert a micro SIM card into the SIM card slot with the chip side of the SIM card facing you as shown in the picture below. Please make sure that the micro SIM card PIN code is deactivated and all SMS messages removed before insertion. Step 3.
Step 2. Insert the device/cradle end of the Micro-USB Cable into the Micro-USB jack as shown in the picture: Step 3. Insert the programming/charging end of the USB cable into the AC Adapter and plug the adapter into a power socket. 3.3. Hardware Installation – PC Programming Tool Connection To use PC Programming Tool for programming Mobile Lite, follow the hardware installation steps below: Step 1.
Step 3. Insert the programming/charging end of the Programming Micro-USB Cable into a computer USB port as shown in the picture below: If programming cable is not provided, please contact your supplier. DO NOT attempt to connect Mobile Lite to computer with a regular Micro-USB cable.
3.4. Software Installation – PC Programming Tool Connection Mobile Lite can be programmed via USB port connection of a computer using the PC Programming Tool software (using the Programming Micro-USB Cable). If the computer cannot recognize the USB connection, please try installing the USB driver as instructed below. Please only use the PC Programming Tool on Windows XP or Windows 7 operating systems. Step 1. Make sure Mobile Lite and the computer is connected properly (please refer to 3.3.
4. Programming Mobile Lite Mobile Lite can be programmed by sending SMS commands to the device or using a PC Programming Tool. 4.1. PC Programming Tool (Installers Only) For system setting programming with PC Programming Tool software via USB port, follow instruction below. Step 1. Find and open the “PC Programming Tool” folder in the supplied CD-ROM. Click “Mobile LiteX Vx.x.exe” to execute the programming tool. The following configuration screen will be opened.
Step 2. Select the following settings in the top section of the configuration screen and click “Open.” Port: Select the COM port generated for Mobile Lite after installing the USB Driver (the USB port connected to Mobile Lite). Baud rate: 115200 Data: 8 Parity: None Stop: 1 FlowCtrl: None Step 3. Read Configuration To start configuring Mobile Lite settings, click on “Open”.
The current Mobile Lite setting will be displayed. Click on different tabs to see and edit Mobile Lite functions. 4.1.1. Profile The Profile function allows you to create and edit different setting profiles which can be easily accessed in the future for quick programming. Current Setting After reading the configuration of Mobile Lite, the Profile scroll down bar will now display “Current Setting” indicating PC Programming Tool is now displaying the current Mobile Lite configurations.
After entering a profile name, the profile scroll down bar will show the new profile name: After editing the settings, click “Save Profile” to save the profile settings. A pop-up window will indicate the profile has saved. You can use this profile in the future to apply the same setting to other Mobile Lite.
4.1.2. SMS Program This tab allows the user to program SMS Keyword (15 characters max.) and Access Code 1 (4-8 digits) which are used for SMS Programming feature. Enter the information and click “Write” to complete programming. Please note that SMS Keyword is case-sensitive. For detail information, please refer to 4.2. SMS Programming. SMS Keyword: PROG (default) Access Code: 1111 (default) 4.1.3. APN The APN setting must be completed for Mobile Lite to report events via GPRS / 3G network.
4.1.4. Report Setting The “Report” tab allows the user to configure report settings. Mobile Lite reports over 3 media: Speech channel, IP/GPRS and SMS Text message. Mobile Lite supports many different reporting formats. When reporting, it will transmit both event information and location information. (except for Speech Reporting) 5 Report Indexes are available as shown in the picture below: 4 programmable settings are available per Report Index: 1. Report Destination Enter a report destination.
IP/GPRS Reporting: When activated, Mobile Lite will send an event information report (and location information in SIA-supported format) to a receiver. AccountNumber: Enter 4 to 8 alphanumeric letters for CMS to identify who reported the event. Server: Enter either the IP address or the domain name as shown below: Example: 0001@59.124.123.66:50123 Port: Enter a port number for the server.
are set as “status” and index 4 as “all” in event filters, this status event will be reported to destinations 3, 4, and 5. For more information, refer to 8. Appendix for event code types. Reporting Format (Type) The available reporting format includes: Speech: Mobile Lite reports over the Speech channel to allow the user to talk directly to the call recipient. CID over IP: Mobile Lite reports digital CID event codes over IP/GPRS TCP Protocol.
If all reporting in a group failed, Mobile Lite will retry reporting to all Report Indexes within this group for 5 times (or until one of the reports is successful). If all the retry fails, Mobile Lite will regard reporting to this Group unsuccessful.
Example 2, if Groups 1 and 3 are programmed for “Emergency” reports, and assuming NO successful report until Group 1 is successful after several retries: Group 1 > Group 3 > Wait 5 minutes > Group 1 > Group 3 > Wait 5 minutes > Group 1 (Success!) > Group 3 > Stops reporting whether Group 3 succeeded or not. Status Events: Mobile Lite will only go through one reporting cycle for Status reports.
4.1.5. Setting The Setting tab allows you to program general configuration for Mobile Lite. Click “Write” when you have completed all settings to confirm. Help Event (Selecting an event code): You can select the event code to be sent to the CMS when the Active Button of Mobile Lite is pressed. Choose your preferred event code in the box after “Help Event” and click “Write.
Auto Check-In Offset: After Mobile Lite is rebooted, reset or programmed, the system will start counting the time for the first Auto check-in report. Mobile Lite will send the first check-in report according to the setting of Auto Check-In Offset time.
Mobile Silent When this function is set to “On”, silent mode is turned on where all sounds are silent. When this function is set to “Off”, silent mode is turned off. When Mobile Silent is enabled, a Listen-in only communication will be established regardless of the current Follow-on setting. The call recipient can enter DTMF keys to change communication types (please refer to 6.4. Alarm Activation for more details).
4.1.6. Miscellaneous Click on the “Misc.” tab to program miscellaneous options: CSQ for GSM When pressed, Mobile Lite will return the GSM signal strength. The scale ranges from 0-30. The greater the number, the greater the signal strength. Scream Duration Location Select a duration and click on the Scream button. Mobile Lite will emit a series of long beeps for the duration. A location information will also be sent to the reporting destination(s).
Reboot Mobile Reboot GSM Clicking on “Reboot Mobile” will reboot Mobile Lite. This will not remove any programmed parameters on Mobile Lite. Clicking on “Reboot GSM” will reboot the mobile service module and reconnect to the mobile network. This will not remove any programmed parameters on Mobile Lite. Factory Reset Factory Resetting Mobile Lite will clear all programmed parameters (e.g. report setting).
4.1.7. Firmware Below displays the Firmware tab: To update the firmware of Mobile Lite: Step 1. Clicking on the “Firmware”. Step 2. Select the provided firmware and click on “Open”. A small window will pop-up with the message “Read file ! OK!”. Click on the “OK” button. Step 3. Click on the “Start” button to start firmware update. Total elapsed time will be displayed to show how long the updating process has elapsed.
Step 4. When updating process is completed, a message “Firmware update success!” will be displayed in a pop-up window. Step 5. Click on “OK” and the programming tool will read the settings of Mobile Lite again. During updating process, please DO NOT disconnect Mobile Lite from the computer nor clicking on the “Close” button of the programming tool.
4.2. SMS Remote Programming Step 1. Enter the SMS screen on your mobile phone or smartphone. Step 2. Enter the programming command (see the SMS remote programming commands tables below). Step 3. Enter a colon (:). Step 4. Enter SMS Keyword (default is PROG). Step 5. Enter a comma (,). Step 6. Enter the Access Code (default is 1111). Step 7. Enter a comma (,). Step 8. Enter the parameter(s). Step 9. The composition of the command is completed. You can send the command to Mobile Lite now.
5. Learning in a RF pendant Please follow the steps below to learn in a pendant. Mobile Lite can learn in a WTR pendant, Panic Button or a fall sensor. Mobile Lite can be activated by WTR, PB or Fall Sensor to make an emergency call. Step 1. Press the Active Button of Mobile Lite for 8 seconds (On the fifth second, Mobile Lite will emit 1 beep), Mobile Lite will emit one beep to indicate it has entered learning mode. Step 2. Press the Active Button of the RF pendant.
6. Operation 6.1. Answering Incoming Calls Mobile Lite will ring when there is an incoming call. The user can press Mobile Lite’s Active Button to pick up the call. If the number of the incoming call matches any of the Caller ID, Mobile Lite will instantly pick up the call. Once Mobile Lite has answered the call, it will open two-way voice communication. Press a DTMF key for over 1 second to enable a designed shortcut function. - Enter (1) to talk only.
6.3. Locating Mobile Lite There are three ways to identify the current location of Mobile Lite: 1. Send the location SMS command LOC (please refer to 4.2. SMS Remote Programming): The sender of the SMS command will receive a confirmation message (but no location information). The location information is sent to the reporting destinations. 2. Activate an alarm: When an alarm is activated, Mobile Lite will also report its destination along with the alarm report(s).
After guard time expires, Mobile Lite will summon help based on the programmed reporting methods. When Mobile Lite is reporting, it will emit confirmation beeps (1 beep every second). For Speech Reporting, if the call recipient picks up the call, Mobile Lite will pause emitting confirmation beeps. Mobile Lite will start emitting confirmation beeps again when it resumes reporting (e.g. to the next report destination).
When the correct Access Code and # key entry is received, the caller can talk to the user using Mobile Lite. If the number of the incoming call matches any of the Caller ID, Mobile Lite will instantly pick up the call, emit one beep (at the caller handset) and open a two-way communication. The CMS can call back multiple times during the callback period. The caller can use the following DTMF commands to control the call: - Enter (1) for talk-only mode. Enter (2) for two-way voice communication.
If you wish to enable a designed shortcut function, please press the DTMF key for at least 1 second. At 20 and 10 seconds before the communication time expires, Mobile Lite will emit 1 beep via the telephone handset to alert the user. If the call recipient needs more talk time, he can press any key except for (9) to reset the communication time to its preset duration.
For example, Groups 1 and 3 are assigned to Emergency Events: If Group 1 is successful, Mobile Lite will still report to Group 3. If reporting to Group 3 is successful, Mobile Lite will terminate reporting. If reporting to Group 3 is unsuccessful (going through all the Report Index within the group for 5 times), Mobile Lite will also terminate reporting.
While under normal operation mode, press the Active Button for 5 seconds to enter / exit Sleep Mode. When Mobile Lite enters Sleep Mode, all functions, including the LED indicators, will be disabled during this time. Mobile Lite will emit a voice prompt “Power Off” as an indication of it entering Sleep Mode. The user can only program Mobile Lite for the duration using PC Programming Tool. As the GSM/3G module is also disabled, SMS commands will not be able to program Mobile Lite for the duration.
quick presses must be completed in 1 second. After 3-5 seconds, all LED will turn on for another second. All reporting settings in Mobile Lite will be removed after a factory reset. After reseting, Mobile Lite will connect to the mobile network. It will emit a “GSM Signal” voice prompt and a number voice prompt to indicate its signal strength.
6.7. Voice Prompts Below is a quick reference chart of all the voice prompts of Mobile Lite and the conditions under which they are played. No Voice Prompt Condition 1 Emergency call was pressed. Plays once when the Active Button of Mobile Lite or the Active Button of the learnt-in RF pendant is pressed. 2 Help call in progress Plays every 2-3 seconds during guard time.
7. Appendix 7.1. SMS Remote Programming Commands Table Item Command Make Unit SCREAM Scream Example & Usage SCREAM:PROG,1111,60 Default -- To set the length of Mobile Lite’s beeping period (5-60 seconds) to help the search for Mobile Lite when the device is lost This command will also request for location information.
Item Command Callback CBTI time Example & Usage CBTI:PROG,1111,5,5 Default 5, 5 To set Callback time and Two-way time Duration: 0 = disable, 3 = 3 min, 5 = 5 min, 10 = 10 min, 15 = 15 min, 20 = 20 min, 30 = 30 min Two-way time: 1 = 1 min, 3 = 3 min, 5 = 5 min, 30 = 30 minute Factory FTSET reset Location FTSET:PROG,1111 -- To execute a factory reset GEOTR function GEOTR:PROG,1111,,0,5 1,1,60 To configure the location function AGPS: 0 = disabled and 1 = enabled CellLocate: 0 = disabled and 1
7.2. Contact ID Communications Protocol and Format Mobile Lite can communicate with the CMS receiver using the Contact ID protocol. The CMS can receive the event codes using SMS or IP reporting methods. The form of the CID message is: ACCT MT QXYZ GG CCC Where: ACCT = 4 Digit Account number (0-9, B-F) MT = Message Type. This 2-digit sequence is used to identify the Contact ID message to the receiver. It may be transmitted as either 18 (preferred) or 98 (optional).
Event Codes: 100 – Mobile Lite Emergency (emergency) When the Active Button of Mobile Lite is pressed (“Help Event” set as 100). 101 – Personal Emergency (emergency) When the Active Button of Mobile Lite is pressed (“Help Event” set as 101). When the Active Button of the learnt-in Fall Sensor, WTR or Panic Button is pressed. 102 – Inactivity (emergency) When a fall is detected from Fall Sensor and no activity was detected after fall detection.
648 – Location Scream (status) When a user requests Mobile Lite to scream. 7.3. SIA Digital Communication Standard Please refer to the document SIA Digital Communication Standard – Internet Protocol Event Reporting (ANSI/SIA DC-09-2012A) published by the Security Industry Association for details. An example of an event reported in the SIA/CID format is as follows: <0A><61>004D"ADM-CID"0033L0#9999[#9999|1100 00 000][X121E35.057831][Y25N03.
Q = Event qualifier, which gives specific event information: 1 = New Event or Opening 3 = New Restore or Closing 6 = Previously reported condition still present (Status report) XYZ = Event code (3 Hex digits 0-9, B-F) GG= Group or Partition number (2 Hex digits 0-9, B-F). Use 00 to indicate that no specific group or partition information applies. CCC = Zone number (Event reports) or User # (Open/Close reports) (3 Hex digits 0-9, B-F). Use 000 to indicate that no specific zone or user information applies.
646 – Location Positioning Command (status) When the SMS command “LOC” is sent for Mobile Lite to update its location. 647 – Periodic Location Positioning (status) When Mobile Lite sends a periodic Location update according to the preset interval. 648 – Location Scream (status) When a user requests Mobile Lite to scream.
Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15, 22, 24 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
