26-Feb-2013
Table of Contents 1. 2. INTRODUCTION .................................................................................................................... 1 1.1. MOBILE PERS SERIES........................................................................................................... 1 1.2. WHAT’S IN THE BOX .............................................................................................................. 2 1.3. OPTIONAL SOFTWARE AND ACCESSORIES .........................................
6.2.1. 7. Idle Mode ...................................................................................................................... 66 6.2.1.1. Answering Incoming Calls ........................................................................................... 66 6.2.1.2. Non-Emergency Calls ................................................................................................... 67 6.2.1.3. AC Power Checkup ...........................................................................
1. Introduction 1.1. Mobile Pers Series Mobile Pers is a portable and richly featured Cellular Medical Alarm System with GSM or 3G network that protects the user wherever he goes. Patented in the United States and Europe, this system includes a Base Station and a Mobile Unit that works both inside and outside home. The Mobile Unit is a complete Medical Alarm System in itself, using multiple built-in reporting formats to directly communicate with the Central Monitoring Station (CMS).
1.2. What’s in the Box Your Mobile Pers sample package includes the following items: For whom For the Mobile Pers user Installation Kits* for the installer Item Base Station Mobile Unit Protective jelly case with a lanyard (for the Mobile Unit) AC power adapter (CT-1) USB cable CD-ROM containing - Mobile Pers Installation and Operation Guide - USB Driver for Mobile Pers - PC Programming Tool - *The Installation Kits package can be purchased alone.
1.3. Optional Software and Accessories You can purchase the following software or accessories separately from the Mobile Pers package: Item SMS iWizard Mobile Updater (CT-2) Travel Charger (CT-1) Usage SMS iWizard is designed to facilitate SMS remote programming via a PC. You can use this tool to conveniently configure Mobile Pers on your PC without sending SMS text messages from a mobile phone.
2. System Overview 2.1. Identifying the Parts 2.1.1.
Base Station Definitions Button/LED/Component 1 2 Behavior Function/Indication Red Help Button Pressed in idle/normal mode To summon emergency help To select Pendant #2 Red Backlight Pressed once in learning mode Pressed for 3 seconds in learning mode Dimly lit Blinking 1. Guard time 2. Pauses during retries of alarm reporting 1. Busy with alarm reporting 2. After an alarm report receives a callback and until the call is hung up 1. To reset the inactivity timer 2.
Button/LED/Component 5 Blue Backlight 6 Orange Backlight 7 Green LED (Volume Switch) 8 Yellow LED (Volume Switch) Behavior Blinking The Base Station is in learning mode. Steady on 1. After a non-emergency call is dialed out and until the call is hung up 2. Busy with status reporting Off 1. Idle mode 2. Pauses during retries of status reporting Blinking The Base Station has a line fault problem.
16 Ethernet Port (On MP-3 and MP-5 only) 17 USB Port 7
2.1.2. Mobile Unit Front View Side View Bottom View Mobile Unit Definitions Button/LED/Component 1 Red Help Button Behavior Function/Indication Pressed once when the Mobile Unit is ringing To pick up the call Pressed for 5 seconds during a call To terminate the call Pressed once (when off the Base Station and in normal mode) Pressed for 15 seconds in any mode To trigger a panic report/summon emergency help To enter reset mode: All the Mobile Unit’s LEDs will be on for 1 second and go off.
Button/LED/Component 2 LED 1A (Green) Behavior Blinking every 2 seconds The Mobile Unit is being charged. Steady on The Mobile Unit is fully charged. The Mobile Unit is in normal operation. The Mobile Unit is low on battery. Guard time/retrying reporting/pauses during retries The Mobile Unit is reporting.
2.1.3. Usage Advice Please follow the usage advice below to avoid operational glitches. Inserting the Mobile Unit: When you insert the Mobile Unit into the Base Station, please press your hand softly on the speaker area of the Base Station to keep the Base Station staying stable on the table.
Taking out the Mobile Unit: When you take out the Mobile Unit from the Base Station’s charging base, please press your hand softly on the speaker area of the Base Station to keep the Base Station staying firm and stable on the table. Push the Mobile Unit forward as shown below before taking it out. Then you can gently pull the Mobile Unit out of the charging case.
Using the Mobile Unit: When you press the Mobile Unit’s red button to summon help, please make sure that your hand does not cover the area with white dots. Please hold your Mobile Unit as shown in the photo below. The Mobile Unit’s operating temperature ranges from 0°C to 45°C. Mobile Unit Case: A protective jelly case for the Mobile Unit is provided in your Mobile Pers package.
2.2. Power Supply 2.2.1. Base Station Plug the AC power adapter into the Base Station’s DC jack and connect to the mains power. Make sure that you use an adapter with the appropriate AC voltage rating to prevent component damage. An AC-DC 12V/2A switching power adapter is generally used to power the standard version of the Base Station. In addition to the AC power adapter, a rechargeable battery is installed inside the Base Station to serve as a backup in case of a power failure.
2.2.3.
3. Getting Started – Installing Mobile Pers 3.1. Setting up the Base Station Step 1. Choose a suitable location for the Base Station. The Base Station requires the mains power and PSTN/Ethernet connections (PSTN for MP-2 and MP-5; Ethernet for MP-3 and MP-5) and should be easily accessible. It should not be placed in a damp location such as a bathroom or close to a heat source like a microwave oven, which could reduce signal strength. Step 2.
3.2. Setting up the Mobile Unit Step 1. Please take the Mobile Unit out of the protective jelly case and use tweezers to pull open the rubber cap covering the SIM card slot. Step 2. Hold the Mobile Unit with its front side facing you. Insert a micro SIM card into the SIM card slot on the side of the Mobile Unit with the chip side of the SIM card facing you. Please make sure that the micro SIM card PIN code is deactivated and all SMS messages removed before insertion. Step 3.
4. Programming Mobile Pers 4.1. Installing USB Driver Please first install the USB Driver provided in your CD-ROM on your PC. It is recommended that you use Windows XP or Windows 7 operating systems. Step 1. Plug the USB cable into the Base Station’s USB port and connect to a PC. Make sure that the Mobile Unit is inserted in the charging base on the Base Station. Step 2.
Step 3. Click on the “Device Manager” icon and find “MOBILE PERS BASE ISP” under “Other devices.” Click “Update Driver.
Step 4. When the Hardware Update Wizard window pops up, select “Install from a list or specific location (Advanced)” and click “Next.
Step 5. Search for the USB Driver folder. If you have copied and pasted the USB Driver folder to your desktop, tick “Include this location in this search” and click “Browse.” Step 6. Select the “USB Driver” and click “OK.
Step 7. It takes a short while for your PC to install the USB Driver. If the Hardware Installation warning window pops up, please click “Continue Anyway.
Step 8. When the installation has been completed, click “Finish” on the Hardware Update Wizard window to close the wizard.
Step 9. Please remember the COM port number of Mobile Pers as shown in the “Device Manager” section. You will need the COM port number when doing PC programming. Now that the USB Driver has been successfully installed, you can proceed with PC programming of Mobile Pers.
4.2. PC Programming Tool You can easily configure both the Base Station and the Mobile Unit via the PC Programming Tool provided in the CD-ROM. Step 1. Find and open the “PC Programming Tool” folder in the supplied CD-ROM. Click “MPTool_x.xx.exe” to execute the programming tool. The following configuration screen will be opened.
Step 2. Select the following settings in the top section of the configuration screen and click “Open.” Port: Select the COM port generated for Mobile Pers after installing the USB Driver (the USB port connected to Mobile Pers).
Step 3. Enter SMS Keyword and Access Code and click “Read.” When a pop-up window shows “Read configuration success,” the configuration page below will be opened and you can proceed with the programming of Mobile Pers.
Step 4. SMS Program Click “SMS Program” to set a SMS Keyword (15 characters max.) and a PIN Code (4-8 digits) and click “Write.” Please note that the SMS Keyword is case-sensitive. The version of your Mobile Pers model will be shown on the top of the screen.
Step 5. APN Click “APN” to set APN Name, APN User and APN Password and click “Write.” Access Point Name (APN): The name of an access point for GPRS. Please ask your SIM card service provider for your APN. Username: Offered by your SIM card service provider. Please ask your service provider for your GPRS username. If no username is required, you may skip this step. Password: Offered by your SIM card service provider. Please ask your service provider for your GPRS password.
Step 6. Report Click “Report” to program reporting numbers and communication formats/options for alarm reporting and status reporting. Click “Write” after you have completed the settings. The procedure and details are as follows: 1. See Group 1, Group 2, Group 3, Group 4 and Group 5. Each group stands for a report destination. For example, Group 1 = the CMS, Group 2 = hospital, Group 3 = fire station, Group 4 = ambulance service and Group 5 = Mr. Smith. 2.
formats: Account@phone number (example: 0001@0912345678) - Speech reporting over the phone: phone number (example: 0912345678) Each group can have more than one reporting number. If a reporting number contains digits in parentheses like (02)27940559, the Base Station will not dial the digits in the parentheses when reporting via PSTN (it will only dial 27940559) but will dial the digits in the parentheses when reporting via GSM (it will dial 0227940559).
Step 7. Non-Emergency Call Click “Non-Emergency Call” to program the non-emergency call number and click “Write.” When the Base Station is in normal mode, you can make a non-emergency call by pressing the green reset button for 3 seconds or press the yellow button once (if the yellow button has been programmed as a non-emergency call button). The Base Station will emit 2 beeps and automatically dial the programmed non-emergency call number for two-way communication.
Step 8. Setting Click “Setting” to program “Guard Time Normal,” “Guard Time for Fall Sensor,” “Auto Check-In Interval,” “Auto Check-in Offset,” “Yellow Away/Home Button,” “Inactivity Timer,” “Inactivity Interval,” “Inactivity Warning Time,” “Callback Timer,” “Two-Way Timer,” “Supervision Timer Interval” and “Speaker Volume Two-Way,” “Speaker Volume Talk Only,” “Speaker Volume Other,” Sound Setting Guard Beep,” “Sound Setting Confirm Beep,” “Answer Incoming,” “Alarm Length,” “Exit Time” and “Entry Time.
An emergency alarm cannot be cancelled after guard time has expired. If an emergency alarm is triggered by Fall Sensor, guard time will be determined by the setting of Fall Sensor instead of the setting of guard time. 2. Guard Timer for Fall Sensor: You can set a guard time period for Fall Sensor. A voice prompt announcing “a fall has been detected” will be played every 2-3 seconds during Fall Sensor’s guard time.
If the setting is “off,” no code will be sent to the CMS. When the Base Station is in idle mode, you can toggle on/off the inactivity timer by pressing the yellow button once (if the yellow button has been programmed as an away/home button). 7. Inactivity Interval: This function monitors user movements and sends an inactivity report to the CMS if the user fails to reset the inactivity timer before the interval expires.
communication methods. The Access Code must be entered within 15 seconds, otherwise the system will disconnect the call automatically. Press DTMF (9), the red help button on the Mobile Unit for five seconds or the reset button on the Base Station to terminate the call. When callback time is up, the system will automatically exit the waiting mode and return to idle mode. The callback function is automatically disabled during an AC power failure period. 10.
16. Sound Setting Confirm Beep: Select “on” to enable confirmation beeps during reporting or “off” to disable confirmation beeps during reporting. 17. Answering Incoming [Calls]: When this function is set as “on,” the Base Station rings for incoming calls. You can answer an incoming call by pressing the red help button on the Base Station. When this function is set as “off,” the Base Station remains silent during incoming calls. Incoming calls will be directly hung up. 18.
Step 9. Sensors 1. Viewing the data of sensors: When you have learned sensors into the Base Station via the local learning method (see 5.1. Learning in Pendant #1, Pendant #2 and Other Devices), you can click “Sensors” and “Read” to view the zone numbers, types, battery status, tamper conditions, operating status and sound attributes of all of the sensors that have been learned in.
2. Adding sensors: In addition to the local learning method, you can also use the “Add Sensor” section on the “Sensors” page to learn sensors into the Base Station. Enter the zone number (Zone 1~Zone 100) to which you wish to assign a sensor and the Sensor ID, which is the barcode on the back of the sensor, and click “Add Sensor.” If the sensor is successfully added, this sign will pop up on the screen.
3. Editing and removing sensors: Editing the sound attribute of a sensor: Click any box in the section of the sensor that you wish to configure. For example, if you wish to edit the sound attribute of the sensor in Zone 3, you can click any box in the Zone 3 section. The “Dialog” pop-up window will be shown. If you want the sensor in Zone 3 to be silent, tick “Silent” and “Edit.” If you don’t want the sensor to be silent, leave the box in front of “Silent” blank and tick “Edit.
Step 10. System When you click “System” to enter the “System” screen, you can carry out the following operations: 1. Rebooting the Base Station: You can click “Reboot Base” to reboot the Base Station. The Base Station will emit 2 beeps about 2 seconds after you click the “Reboot Base” button. The following screen will be automatically closed and you will need to restart the PC Programming Tool for further operation. Rebooting the Base Station will not affect the Base Station’s programmed parameters.
2. Rebooting GSM: You can reset the u-blox in the Mobile Unit by clicking “Reboot GSM.” This function is available only when the Mobile Unit is inserted in the charging base on the Base Station. If this command is successful, the message “!XSMSC=RSTG” will be shown at the bottom left-hand corner of the screen. Rebooting the Mobile Unit will not affect the Mobile Unit’s programmed parameters.
3. Checking the condition of the Base Station: You can click “Alive” to check if the Base Station can respond to your commands properly. If the Base Station responds properly, the message “!XSMSC= ECHO” will be shown at the bottom left-hand corner of the screen.
4. Restoring the system to factory settings: You can click “Factory Reset” to restore the system to factory settings. The system will immediately restore all programmed parameters to factory settings and the Base Station will emit 2 beeps after you click the “Factory Reset” button. If you want to keep your network settings and/or device settings, please click the box(s) before these specifications before clicking “Factory Reset.
5. Selecting an event code: You can select the event code to be sent to the CMS when either the red button of the Base Station or the red button of the Mobile Unit is pressed. Choose your preferred event code in the box after “Help Event” and click “Write.
6. Jamming reports: You can select to enable or disable jamming reports. Select your setting in the box after “Jamming Report” and click “Write.” Jamming reports can only be sent in the CID format and not in the Scancom or Tunstall format.
7. AC power failure reports: You can disable AC power failure reports or set the interval between an AC power failure and the reporting of the power failure. Select your setting in the box after “AC Fail Report” and click “Write.
Step 11. Firmware Update You can enter the “Firmware Update” page to update the firmware of the Base Station. 1. Click “Open File” to select the intended firmware.
2. When the system is updating its firmware, a pop-up window will remind you not to close the PC Programming Tool while the firmware is being updated. Click “OK” and the system will start the firmware update. Updating the firmware will take a few minutes.
3. When the firmware update is completed, the message “STAT_SND_FW_END” will be shown at the bottom of the screen and the Base Station will emit 2 beeps. Please carry out a manual factory reset (not the factory reset via this PC Programming Tool) according to the following steps after the completion of the firmware update. Step 1. Unplug the power cord from the DC jack of the Base Station. Step 2. Use a pen or screwdriver to slide the battery switch of the Base Station to the off position. Step 3.
4.3. SMS Remote Programming You can do SMS remote programming via a mobile phone or SMS iWizard. Make sure that the Mobile Unit is inserted in the charging base of the Base Station before you proceed with SMS remote programming, which is effective only when the Mobile Unit is inserted in the Base Station’s charging base. SMS Remote Programming via a Mobile Phone Please change the language setting of your mobile phone to English before you proceed with SMS remote programming.
, = Comma 720 = Programmed parameter You can compose multiple commands in one SMS text message by using “;” to separate each command.
SMS Remote Programming Commands Table (for the Mobile Unit) Item Command Example & Usage Default Sounding the Mobile Unit SCREAM Scream:PROG,1111,60 To set the length of the Mobile Unit’s beeping period (0~60 seconds) to help the search for the Mobile Unit when the device is lost -- Resetting u-blox RSTG RSTG:PROG,1111 To reset u-blox -- SMS Remote Programming Commands Table (for the Base Station) Item Command Example & Usage Default GPRS APN, username & password APN APN:PROG,1111,internet
Item Command Example & Usage Default Inactivity timer INACT INACT:PROG,1111,1,0,720,30 To configure settings of the inactivity timer (function type of the yellow button, on or off, interval: 0~1440 minutes, warning time: 0~60 minutes) Button function type: 1 = away/home button, 2 = non-emergency call button On = 1, off = 0 1, 0, 720, 30 Callback time CBTI CBTI:PROG,1111,5,-1 To set callback time (duration: 0~1400 minutes, two-way time: 1~60 minutes or -1 = no limits) 5, 5 Supervision SUPPR SUP
Item Command Example & Usage Default Answering incoming calls ANSIN ANSIN:PROG.1111.1 To allow or disallow incoming calls to be answered by pressing the Base Station’s red help button or a pendant button (1 = allow, 0 = disallow) 1 Network configuration NWCFG NWCFG:PROG,1111,1,192.168.0.1,255.255.255.0,192.168.0.254,192. 168.0.101 To modify the local network configuration DHCP: 0 = disabled (using static IP), 1 = enabled IP, subnet mask, gateway, DNS address for static IP 1,192.168.0 .1,255.255.
SMS Remote Programming via SMS iWizard Mobile Pers is compatible with Climax’s SMS iWizard, which is designed to facilitate SMS remote programming via a PC. This tool allows you to conveniently program Mobile Pers from your PC without sending SMS text messages from a mobile phone.
5. Device Management You can use the local learning method to learn 100 devices into the Base Station. These devices include: Door Contact: DC Water Sensor: WS Panic Button: PB Wrist Transmitter and Pendant Transmitter: WTR Passive Infrared Motion Detector: IR Smoke Detector: SD Gas Detector: GAS Carbon Monoxide Detector: CO Heat Detector: HD Glass Break Detector: GLS Fall Sensor: FALL 5.1. Learning in Pendant #1, Pendant #2 and Other Devices Step 1.
is not pressed, the device will be automatically assigned to Zone 3~Zone 100 by sequence. Step 7. Proceed to press the button of the next device until the Base Station emits 2 beeps to indicate the device has been learned in. Please repeat this procedure to learn in the rest of your devices. These devices will be automatically assigned to Zone 3~Zone 100 by sequence. Step 8.
Pendant #2. The Base Station will emit 1 beep once the red help button is pressed. Release the red help button when you hear 2 beeps that indicate Pendant #2 has been removed.
6. Operation 6.1. Mobile Unit The Mobile Unit enables the Mobile Pers user to summon emergency help anytime, anywhere. 6.1.1. Normal Mode When the Mobile Unit is in normal mode, it is ready to execute the following functions. 6.1.1.1. Answering Incoming Calls The Mobile Unit rings for an incoming call. The user can press the Mobile Unit’s red button to pick up the call. Once the Mobile Unit has answered the call, it will open two-way voice communication.
6.1.1.2. Battery Checkup The Mobile Unit uses its LEDs and voice prompt to remind you of its battery condition. LED indicators: LED LED 1A (Green) Behavior Blinking every 2 seconds The Mobile Unit is being charged. Steady on The Mobile Unit is fully charged. The Mobile Unit is in normal operation. The Mobile Unit is low on battery. Guard time/retrying reporting/pauses during retries The Mobile Unit is reporting.
progress. Confirmation beeps will last for 15-20 seconds. If two-way voice is selected, the Mobile Unit will not emit beeps but will play this voice prompt: “Alarm received, please stand by” to remind the user to prepare to answer the call. GPRS Reporting Method Access Point Name, Username and Password need to be set via SMS remote programming before GPRS reporting is activated. Access Point Name (APN): The name of an access point for GPRS. Please ask your SIM card service provider for your APN.
Upon reception of the correct Access Code, the Mobile Unit will open full-duplex communication between the call recipient and the Mobile Unit user. You can use the following DTMF commands to switch between speech modes: - Enter (1) to talk only. Enter (2) to open two-way voice communication. Enter (3) to listen in only. Enter (9) to hang up. You can also put the handset back to the base cradle to end the call.
Send code (C0601BD) to hang up or put the handset back to the base cradle to end the all. Speech Reporting Method If the speech reporting method is selected, the Mobile Unit will after dialing open two-way voice communication between the call recipient and the Mobile Unit user for 5 minutes. At 20 and 10 seconds before the communication time expires, the Mobile Unit will emit 1 beep via the telephone handset to alert the user.
Retry Method Retry cycle: Each phone number can be retried up to 3 times in one round. If one GPRS or SMS reporting fails during the retry cycle, the Mobile Unit will make a 10-second pause before starting another reporting. If any reporting other than GPRS or SMS reporting fails during the retry cycle, the Mobile Unit will make a 1-minute pause before starting another reporting. This cycle will repeat until one reporting has been answered successfully.
reset mode. All the Mobile Unit’s LEDs will be on for 1 second and then go off. Step 2. Press the red button once within 10 minutes. After 3-5 seconds, all LEDs will be on for 1 second and LED 2B (orange) will blink to indicate the Mobile Unit’s GSM module has been reactivated. These steps will only reboot the Mobile Unit and will not remove any programmed parameteres in the device. 2. Factory reset The Mobile Unit will clear all programmed parameters when the following steps are taken. Step 1.
6.2. Base Station 6.2.1. Idle Mode When the Base Station is in idle mode, it is ready to execute the following functions. Answering Incoming Calls 6.2.1.1. The Base Station emits cycles of 2 quick beeps for an incoming call. The user can answer the call by pressing the pendant button or the red help button on the Base Station. Once the Base Station has answered the call, it will open two-way voice communication.
6.2.1.2. Non-Emergency Calls Step 1. Press the yellow button once or press the green reset button for 3 seconds when the Base Station is in idle mode. One short beep will be emitted and the Base Station will dial the programmed non-emergency call number. The yellow button can be used as a non-emergency call button only after it has been programmed as a non-emergency call button. Step 2.
The interval between an AC power failure and the Base Station’s sending the AC failure report (factory default is 5 minutes) is programmed as explained in Step 10. System of 4.2. PC Programming Tool. After AC power has been restored for more than 5 minutes, the Base Station will send an AC power restored report to the CMS. When the Base Station is experiencing an AC fault, it will not charge the Mobile U nit. It will charge the Mobile Unit only after its AC power has been restored. 6.2.1.4.
6.2.1.7. Automatic Check-In Reports When the Base Station is programmed to send auto check-in reports, it will dispatch the reports to the CMS accordingly. After the Base Station is powered on, the first auto check-in report it sends will be conditioned by the setting of the offset timer. Afterwards auto check-in reports will be sent according to the setting of the auto check-in timer. The auto check-in timer will be reset whenever programmed mode is entered.
6.2.2. Alarm Activation When an alarm is triggered, the Base Station will enter guard time. Both the orange backlight and the red help button’s backlight will turn steady on. A voice prompt announcing “help call in progress” will be played every 2-3 seconds during guard time to alert the user. You can cancel the alarm reporting by pressing the reset button on the Base Station during guard time. The Base Station will return to idle mode.
Digital Reporting Method Callback Operation After the alarm reporting has been successfully received by the CMS, the Base Station will follow your programmed choice to enter follow-on and/or callback mode. If a trigger takes place on the Base Station’s side, the Base Station will enter callback mode once a call to a group is received successfully (the callback time will be renewed with every successful call to a group).
Follow-On Operation During the follow-on period, the CMS can remotely control the Base Station by the following DTMF commands: 1. Contact ID/Scancom/Tunstall formats: Enter (1) to talk only. Enter (2) to open two-way voice communication. Enter (3) to listen in only. Enter (9) to hang up. You can also put the handset back to the base cradle to end the call. Press (6) or (4) to increase or decrease the speaker volume level in two-way communication mode.
CID code 1-661 to the CMS. Step 3. After the nurse has helped the user and completed his/her job, he/she presses the green reset button on the Base Station again to signal that his/her job has been completed. The Base Station sends CID code 3-661 to the CMS. Scenario 2: Step 1. The user presses the red help button on the Base Station to summon help. The Base Station sends CID code 100 to the CMS. Step 2.
signal that help has arrived with the 15 minutes after the red help button is pressed to summon help. The Base Station will keep sending CID code 1-662 to the CMS every 15 minutes for an hour to signal that no help has arrived. Speech Reporting Method If the speech reporting method is selected, the Base Station will after dialing open two-way voice communication between the call recipient and the Base Station for 5 minutes. This communication period is conditioned by the two-way timer.
received successfully, the system will not go on to dial the phone numbers under the groups which have previously failed to receive the calls. Retry Method Retry cycle: Each phone number can be retried up to 3 times in one round. During the retry period, the red backlight will be steady on. If one GPRS or SMS reporting fails during the retry cycle, the Base Station will make a 10-second pause before starting another reporting.
seconds after the yellow button is pressed. The Base Station will emit two beeps to signal that it has entered disarmed mode. Please disarm your system during entry time. Failure to disarm the system during entry time will trigger an alarm. 6.2.4. Voice Prompts The Base Station plays voice prompts on important occasions to report its condition or remind you to take a specific action. Information on voice prompts is provided in the chart below.
No Voice Prompt Condition 13 Inactivity timer expiring. Please reset. 14 A fall has been detected. 15 Fall detection has restored. Cancelling help call. Played upon the expiry of the inactivity timer and once every 5 minutes afterwards for 6 times (over a 30-minute period). After the 30 minutes, the Base Station will start reporting (this warning period is conditioned by the inactivity warning timer and its default is 30 minutes).
Step 3. Plug the power cord into the DC jack while pressing both the help and the reset buttons until one long beep is emitted to indicate the factory reset has been successfully executed. Step 4. Release both buttons. Step 5. Slide the battery switch back to the on position. Once a factory reset is executed, all programmed data will return to their default values and all learned-in devices will be removed. You will have to do the programming and learn the devices in one by one again.
7. Appendix 7.1. Contact ID Event Codes 100 – Base Station Emergency When the red help button on the Base Station is pressed. 101 - Personal Emergency When Wrist Transmitter/Emergency Pendant (WTR) or Fall Sensor is pressed. 102 - Inactivity An inactivity code will be sent to the CMS if there is no movement during guard time after fall detection. 111 - Smoke Emergency When Smoke Detector (SD) is triggered. When the test button of Smoke Detector (SD) is pressed.
383 - IR Tamper Open When an IR tamper is opened. 384 - All Devices Low on Battery When all devices are low on battery, the green LED blinks every 2 seconds. 602 - Auto Check-In Report When the Base Station makes an auto check-in report to the CMS. 606 - Follow-On Operation When the Base Station receives a kiss-off from the CMS to open the speech channel. 641 - Inactivity When the Base Station makes an inactivity timer expired report.
When the red help button on the Base Station is pressed. When Pendant #1 is pressed or triggered. When Water Sensor is triggered. When Fall Sensor is pressed or triggered. When WTR (Pendant #1) or PB is pressed. 555155517 - Pendant #2 Emergency When Pendant #2 is pressed or triggered. 515555518 - Pendant #1 Emergency (Low Battery) When Pendant #1 is pressed or triggered when low on battery.
When WS’ emergency status is cleared. 555555558 - Device Low on Battery When a device is low on battery, the green LED blinks every 2 seconds. 555555557 - Device’s Low Battery Status Cleared When a device’s low battery status is cleared. 155555517 – SD, CO or HD Emergency When Smoke Detector (SD) is triggered or its test button pressed. When Carbon Monoxide Detector (CO) is triggered or its test button pressed. When Heat Detector (HD) is triggered or its test button pressed. 7.3.
When Carbon Monoxide Detector (CO) is triggered or its test button pressed. D#1019 - AC Power Failure in the Base Station When AC power fails for more than 10 seconds, the green LED blinks every second. D#1019 – Base Station Low on Battery/Base Station’s Battery Disconnected When the Base Station is low on battery, the green LED blinks every 2 seconds. When the Base Station’s battery is disconnected, the green LED blinks every 2 seconds. 7.4.
When the Base Station is low on battery, the green LED blinks every 2 seconds. When the Base Station’s battery is disconnected, the green LED blinks every 2 seconds. 18 - Base Station’s Low Battery Status Cleared/Base Station’s Battery Disconnected Status Cleared When the Base Station’s low battery status is cleared. When Base Station’s battery disconnected status is cleared.
4X - Crisis of Fire, Smoke, Gas, Carbon Monoxide or Water Leakage is relieved. When a crisis of fire, smoke, gas, carbon monoxide or water leakage is relieved. 61 - AC Failure When the Base Station’s AC power fails, the green LED blinks twice every second. 62 - AC Power Restored When AC power is restored to the Base Station. 64 - Base Station Low on Battery When the Base Station is low on battery, the green LED blinks every 2 seconds.
Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
