Instructions / Assembly

25
GENERAL MAINTENANCE
Your door will need regular inspection, lubrication and cleaning. The
following checklists will help keep your door and its parts in good working
order and help protect it from the elements
! WARNING
A sectional garage door is a large, heavy object that moves with the
help of springs under high tension. Springs, bottom brackets, cables
and associated hardware are under high tension and can cause death,
serious injuries, or damage to the door if not properly handled. For your
safety and the safety of others, follow these instructions:
DO NOT loosen or remove bottom bracket with the spring tension
engaged.
DO NOT operate door with a broken spring.
DO NOT manually operate door if handles are not installed or
functioning properly.
DO NOT operate door if it is too difficult to move, opens too quickly,
or the rollers come out of the track.
DO NOT operate the door if glass or interior window retainer
appears to be loose, cracked, or warped. DO NOT remove screws on
inside retainer.
For assistance with these maintenance steps, repair
or replacement of any parts, please contact your
professional installing Clopay Dealer:
https://www.clopaydoor.com/where-to-buy
VISUAL INSPECTION CHECKLIST
Monthly inspection of the door and all of its components is recommended.
If something seems out of balance or adjustment, or you note any of the
following, please contact your Clopay Dealer or Clopay Customer Service at
800-225-6729.
Visually inspect the door when in the down position for:
Loose or bent hinges.
Broken wheels, bent shafts or worn out bearings on rollers.
Loose or missing bolts, screws, or other fasteners on the door or track.
Creases or bends in the track.
Cracking or fatigue of the door panels.
Damaged or broken springs or spring components. If the spring looks
broken it will need replaced.
Standard extension springs that run alongside the
door should include a safety containment cable. To
see a visual of the safety containment cable scan the
QR code to the right or visit: http://clopaypdfs.com/
pdf_files/SUP-0137180_EN.pdf
Worn or frayed cables.
Loose, cracked, or warped glass panels or inside glass retainers. Inside
the door, the plastic retainer and holding the glass and its fasteners
should appear secure.
Tears or gaps in the bottom weather seal or perimeter seal.
Any covered, ripped, damaged, or missing warning labels.
Any missing, broken, loose, or malfunctioning door handles. There
should be two lifting points on the outside and two on the inside of the
garage door.
DOOR OPERATION CHECKLIST
We recommend that at least twice per year after you have
visually inspected the door and all of its components. Scan
the QR code to the right or visit: https://vimeo.com/
106430735
Check the balance of the door.
1. With the door in the down position, detach the opener (if applicable)
by pulling down on the red manual release handle.
2. Next lift the door manually up to the halfway point and gently
release the door. A balanced door should hang in place and not
raise or lower. If the door does not stay in place contact your Clopay
Dealer for adjustment.
Check the door operation.
Once you have determined your door is in balance, lift the door up
and down to ensure smooth operation. The door should be easily
controlled when lifting and lowering.
Note: Be sure to reattach the opener once you confirm the door is
operating properly.
Safety feature for doors with automatic operators:
Make sure any door locks are disabled or removed if an automatic
operator is installed.
Retest following opener manufacturer's instructions.
LUBRICATE THE DOOR
At least twice per year lubricate all moving parts of the door with Clopay
Garage Door Pro Lube or a synthetic lubricant:
Lift cables at bottom bracket button.
Lock hardware where surfaces turn or slide.
Full length of torsion spring to reduce friction between coils.
Rollers at the bearing (but not the tire)
Hinges
FOR ALL NON-INSULATED GARAGE DOORS