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Ver 1.20.2 It is the reader's responsibility when discussing the information contained this document to maintain a level of confidentiality that is in the best interest of Ricoh Americas Corporation and its member companies. NO PART OF THIS DOCUMENT MAY BE REPRODUCED IN ANY FASHION AND/OR DISTRIBUTED WITHOUT THE PRIOR PERMISSION OF RICOH AMERICAS CORPORATION.
Ver 1.20.2 Table of Contents Table of Contents .......................................................................................................................................... 1 1. Preface .................................................................................................................................................... 3 2. Introduction ............................................................................................................................................ 5 3.
Ver 1.20.2 22.6.8 Scan to Dropbox ................................................................................................................ 143 22.6.9 Scan to eFax ...................................................................................................................... 143 22.6.10 Scan to Egnyte ................................................................................................................... 144 22.6.11 Scan to Netdocuments ..............................................
Ver 1.20.2 1. Preface This guide provides the details on how to use the Integrated Cloud Environment Applications on Ricoh MFPs, additionally the Appendix includes a ‘White Paper’ describing important cloud hosting, data transfer and data backup information. About This Guide This guide is divided into three primary sections: 1. Introduction This section lays the foundation for understanding the Integrated Cloud Environment, and related applications. 2.
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Ver 1.20.2 2. Introduction What is Integrated Cloud Environment? The Integrated Cloud Environment is a collection of Web applications running within the “Ricoh Cloud.” An appropriate MFP device, with Browser Unit, is used to access these web applications. These web applications provide various document management services, like Scanning, OCR, Cloud Printing, and connectivity to popular document storage services.
Ver 1.20.2 Scan to Dropbox Scan to Dropbox™ allows you to send hardcopy documents to your Dropbox account. Also it supports OCR, PDFA, Text, Word, and Excel formats. Visit the following: http://www.dropbox.com Scan to eFax Scan to eFax™ allows you to fax hardcopy documents, using your eFax account. Visit the following: http://www.documentmall.com Scan to Egnyte Scan to Egnyte™ allows you to send hardcopy documents to your Egnyte account. Also it supports OCR, PDFA, Text, Word, and Excel formats.
Ver 1.20.2 Scan to SkyDrive Flexrelease CX Scan to SkyDrive allows you to send hardcopy documents to your Skydrive account. It supports OCR, PDFA, Text, Word, and Excel formats. Visit the following: http://www.skydrive.
Ver 1.20.2 3. Scan to Box™ Scan to Box™ Screens and Operations This section provides an overview of the Scan to Box™ application and its operation. Screen Shot Description Press the operation panel button that Integrated Cloud Environment is allocated to, this is generally the [Other Functions] button. This screen is then displayed. Note: If more than one application is available select the [Browser] button. This is the startup screen for the Integrated Cloud Environment.
Ver 1.20.2 <, Last>> : - These buttons are for Page Navigation, within the User List. then “Page Navigation” buttons are displayed. Note: These buttons are displayed only if there are more than one page, ‘<’, ‘Last>>’ buttons are not displayed on the last page. New User Registration Now press the entry field for the Box Account, Soft key board opens. Enter the Email address used to login to Box account.
Ver 1.20.2 Press [Register]. This will start Registration process. Home: Return to Main Menu screen [Application List]. User List: Return to User List screen Register: This will start the registration of new user Email is sent to Box Account [Box Login Email address]. Please follow instructions to complete registration.
Ver 1.20.2 After pressing [Scan Setting] in User List screen, the Scan setting screen is displayed. Setting the Scan Workflow The following Settings are available: 1. Mode Color or Grayscale 2. Scan File Format PDF or JPG Home: Return to Main Menu screen [Application List]. Scan: Scan documents to Box™ [The ‘Start’ key can also be used to initiate scanning]. User List: Return to User List Screen Send scanned image with OCR: When checked, both the Scanned image and the OCR file are uploaded.
Ver 1.20.2 When the [Scan] button or [Start] key is pressed, this message is displayed. When scanning is completed, a ‘Scanning was Finished’ message is displayed momentarily. Also ‘Sending…’ is displayed during scan data transfer between MFP and web server. Note: Refer to Troubleshooting section for additional error messages related to scanning.
Ver 1.20.2 User Registration Step 1: Check Email in Box account entered on the MFP for registration.
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Ver 1.20.2 Step 5: Fill the following form, User ID, is a 8 character identifier which displays on MFP panel Step 6: Registered User ID is shown on MFP in User List screen. This completes new user Registration.
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Ver 1.20.2 4. Scan to Google Drive Scan to Google Drive Screens and Operations This section provides an overview of the Scan to Google Drive application, and its operation. Screen Shot Description Press the operation panel button that Integrated Cloud Environment is allocated to, this is generally the [Other Functions] button. This screen is then displayed. Note: If more than one application is available select the [Browser] button. This is the startup screen for the Integrated Cloud Environment.
Ver 1.20.2 Login: Pressing login button shows login screen. This can be used by unregistered users <, Last>> : - These buttons are for Page Navigation, within the User List. and up to two rows. If the number of registered users exceeds fourteen (14), then “Page Navigation” buttons are displayed. Note: These buttons are displayed only if there are more than one page, ‘<’, ‘Last>>’ buttons are not displayed on the last page.
Ver 1.20.2 Press [Register]. This will start Registration process. Home: Return to Main Menu screen [Application List]. User List: Return to User List screen Register: This will start the registration of new user Email is sent to Google Account [Google Drive Login Email address]. Please follow instructions to complete registration.
Ver 1.20.2 After pressing [Scan Setting] in User List screen, the Scan setting screen is displayed. Setting the Scan Workflow The following Settings are available: 1. Mode Color or Grayscale 2. Scan File Format PDF Home: Return to Main Menu screen [Application List]. 3. Duplex Simplex or Duplex Scan: Scan documents to Google Drive™ [The ‘Start’ key can also be used to initiate scanning]. 4. OCR Off, Text, PDF, Word, Excel User List: Return to User List Screen 5.
Ver 1.20.2 When the [Scan] button or [Start] key is pressed, this message is displayed. When scanning is completed, a ‘Scanning was Finished’ message is displayed momentarily. Also ‘Sending…’ is displayed during scan data transfer between MFP and web server. Note: Refer to Troubleshooting section for additional error messages related to scanning.
Ver 1.20.2 Now press the entry field for the password (located below “Password:”). The soft keyboard again opens. Home: Return to Main Menu screen [Application List]. Back: Return to User List Screen Enter your Box™ account password using the soft keyboard. Password: Max Chars (256) Press OK. Press [Login]. Home: Return to Main Menu screen [Application List].
Ver 1.20.2 If the authentication fails, this error message is displayed. In this case, please re-enter the Google™ credentials. Note: The Login Page will retain the previously entered User Name. If this was entered incorrectly, you will also need to re-enter the User Name. Note: Refer to the Troubleshooting section for additional error messages relating to login failures. After successfully logging in, the Scan setting screen is displayed.
Ver 1.20.2 Scan File Name: Enter File name [Max 32 Characters.] When the [Scan] button or [Start] key is pressed, this message is displayed. When scanning is completed, a ‘Scanning was Finished’ message is displayed momentarily. Also ‘Sending…’ is displayed during scan data transfer between MFP and web server. Note: Refer to the Troubleshooting section for additional error messages related to scanning.
Ver 1.20.2 User Registration Step 1: Check Email in Google account entered on the MFP for registration.
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Ver 1.20.2 Step 5: Fill the following form, User ID, is a 8 character identifier which displays on MFP panel Step 6: Registered User ID is shown on MFP in User List screen. This completes new user Registration.
Ver 1.20.2 Troubleshooting Scan to Google Drive Error and Warning Messages related to Authentication Message Condition Please Enter User Name and Password. This message is displayed when the ‘Login’ button pressed without entering the ‘User Name’ and ‘Password’. Please Enter User Name. This message is displayed when the ‘Login’ button pressed without entering ‘User Name’. Please Enter Password. Cannot Connect to Google Drive Service. Authentication Failed: Incorrect User Name or Password.
Ver 1.20.2 Google Account Access to New Application In some cases, Google prevents you from authenticating to a Google account through an API unless the user specifically allows the application access. This section provides the details on how to provide a new application access to a Google account. Note: This occurrence is completely random, not all new Google accounts experience this issue.
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Ver 1.20.2 Step 4: At the MFP; sign-in to the ICE Scan to Google Drive application within 10 Minutes When you receive the message shown in the illustration below, within the 10 minute required time frame, go to the MFP , log-in to access the Scan to Google Drive app again, then scan your document.
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Ver 1.20.2 5 Scan to Evernote® Scan to Evernote® Screens and Operations This section provides an overview of the Scan to Evernote® Docs application and its operation. Press the operation panel button that Integrated Cloud Environment is allocated to, this is generally the [Other Functions] button. This screen is then displayed. Note: If more than one application is available select the [Browser] button. This is the startup screen of Integrated cloud Environment.
Ver 1.20.2 Enter the correct user name, press OK. Press on the data entry field located below Password: This will again open the soft keyboard. Enter your Evernote® account password using the soft keyboard. Home: Return to Main Menu screen [Application List]. Enter the correct password, and press OK.
Ver 1.20.2 Finally, press the [Login] button. Home: Return to Main Menu screen [Application List]. If authentication fails, this error message is displayed. In this case, please re-enter the correct Evernote® login credentials. Note: The Login Page will retain the previously entered User Name. If this was entered incorrectly, please re-enter the User Name as well as the Password. Note: Refer to the Troubleshooting section for additional error messages related to a login failure.
Ver 1.20.2 After a successful login, the scan setting interface screen is displayed. Scan Workflow Home: Return to Main Menu screen [Application List]. Scan: Scan documents to Evernote® [The ‘Start’ key can also be used to initiate scanning]. Note Name: Touch the entry field next to “Note Name,” this will open the soft keyboard. Enter a Note Name [Max 32 Characters] for the document to be stored in Evernote®.
Ver 1.20.2 When, the [Scan] button or [Start] key is pressed. This message is displayed. When the scan is completed, a ‘Scanning was Finished’ message is displayed momentarily. Also a ‘Sending…’ message is displayed during the scanned data transfer between the MFP and web server. Note: These messages are displayed as a function of the MFP’s browser, not by the Scan to Evernote® application.
Ver 1.20.2 Troubleshooting Scan to Evernote® Error and Warning Messages related to Authentication Message Condition Please Enter User Name and Password. This message occurs when the ‘Login’ button is pressed without entering a ‘User Name’ and ‘Password’. Please Enter User Name. Please Enter Password. Cannot Connect to Evernote Service. This message occurs when the ‘Login’ button is pressed without entering a ‘User Name’.
Ver 1.20.2 6 Scan to Email Scan to Email Screens and Operations This section provides an overview of the Scan to Email application and its operation. Press the operation panel button that Integrated Cloud Environment is allocated to, this is generally the [Other Functions] button. This screen is then displayed. Note: If more than one application is available select the [Browser] button. This is the startup screen of the Integrated cloud Environment. Press on the [Email] icon to access the application.
Ver 1.20.2 User List Screen The user can select their email address if they have previously registered it. - User IDs are displayed as a button; pressing one will show the Email Address in the Email Address Entry box. - Pressing the buttons: ‘0-9’, ‘AB’ … ‘XYZ’. Will Show User IDs starting from with the selected numeric or letter. - Pressing ‘All’ will show all users’ registered to this device or organization.
Ver 1.20.2 Manually Enter the Email Address Screen Enter the email address. Scan Setting Screen Scan Settings The following Settings are available: Home: Return to Main Menu screen [Application List]. Scan: Scan documents to Scan to Email [The ‘Start’ key can also be used to initiate scanning]. File Name: Touch the entry field next to “File Name,” this will open the soft keyboard. Enter a file name [Max 32 Characters] for the document.
Ver 1.20.2 Scan Setting Screen (PDF Only Version) Scan Settings (PDF Only Version) The following settings are available: 1. Mode Color or B&W 2. Scan File Format PDF or JPG 3. Duplex Simplex or Duplex 4. OCR Off, PDF 5. Page Size Auto, Letter or 11x17 Home: Return to Main Menu screen [Application List]. Scan: Scan documents to Scan to Email [The ‘Start’ key can also be used to initiate scanning]. File Name: Touch the entry field next to “File Name,” this will open the soft keyboard.
Ver 1.20.2 The user’s email address can be registered on this screen. Registering their email address prevents repeated manual entry of the address and for future use. User Registration Screen - User ID: Max 8 chars [This is displayed as a button in User List Screen.] - Email Address - First Name (Optional) - Last Name (Optional) - Register To: ‘This Device’ or ‘All Devices’ in organization.
Ver 1.20.2 User Update Screen From this screen, the user can - Delete or Update registration information [ie. from ‘This Device’ to ‘All Devices’ or vice versa]. Home: Return to Main Menu screen [Application List]. User List: This displays the User List Screen. Delete: Deletes User. User information will be completely deleted irrespective of ‘This Device’ or ‘All Device’ selection. Update: User registration information is updated. [Register To: This Device or All Devices].
Ver 1.20.2 7 Print Cloud Print Cloud Screens and Operations This section provides an overview of the Print Cloud application and its operation. Press the operation panel button that Integrated Cloud Environment is allocated to, this is generally the [Other Functions] button. This screen is then displayed. Note: If more than one application is available select the [Browser] button. This is the startup screen of Integrated cloud Environment. Press the ‘Print Cloud’ icon to access the application.
Ver 1.20.2 Finisher Not Installed The following settings are available: 1. Copies 2. Layout 1 Up, 2Up, 4 Up 3. Duplex Simplex, Side Binding, Top Binding Home: Return to Main Menu screen [Application List]. Print: Print document from Print Cloud. [The ‘Start’ key can also be used to initiate printing.] Select the data field next to the title: ‘Release Code:,’ this will open up the Soft Key board. Enter the release code.
Ver 1.20.2 This illustration shows the soft keyboard accessed after pressing the ‘Release Code’ data entry field. Enter the release code. Please input Release Code If the Print button is pressed without entering a release code, this message is displayed. Input Valid Copies, Range 1-999 When an invalid copy value is entered, this message is displayed. Invalid Release Code If an invalid ‘Release Code’ is entered and the ‘Print’ button is pressed, this error message is displayed.
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Ver 1.20.2 8 Scan to Concur Scan to Concur™ Screens and Operations This section provides an overview of the Scan to Concur™ application and its operation. Screen Shot Description Press the operation panel button that Integrated Cloud Environment is allocated to, this is generally the [Other Functions] button. This screen is then displayed. Note: If more than one application is available select the [Browser] button. This is the startup screen for the Integrated Cloud Environment.
Ver 1.20.2 Using the soft keyboard, enter the user name. User Name: Max Chars (256). Press OK. Now press the entry field for the Mobile Pin (located below “Mobile Pin:”). The soft keyboard again opens. Home: Return to Main Menu screen [Application List]. Enter your Concur™ account Mobile Pin using the soft keyboard. Password: Max Chars (256) Press OK. Press [Login]. Home: Return to Main Menu screen [Application List].
Ver 1.20.2 If the authentication fails, this error message is displayed. In this case, please re-enter the Concur™ user credentials. Note: The Login Page will retain the previously entered User Name. If this was entered incorrectly, you will also need to re-enter the User Name. Note: Refer to the Troubleshooting section for additional error messages relating to login failures. Select any one of Location to scan the Receipt to: A. Receipt Store Selecting this, will display Scan Setting Screen. B.
Ver 1.20.2 Expenses Selecting a Report from the list will display Expense items under that report. After Selecting an Expense Item, Scan setting screen is displayed.
Ver 1.20.2 Setting the Scan Workflow The following Settings are available: 1. Mode Color or Grayscale 2. Scan File Format PDF 3. Duplex Simplex or Duplex 4. Resolution 200 DPI, 400 DPI Home: Return to Main Menu screen [Application List]. 5. Page Size Auto, Letter or 11x17 Back: Return to previous Screen Scan: Scan Receipts to Concur™ [The ‘Start’ key can also be used to initiate scanning]. Note: Select Size as ‘Auto’ for all standard sizes recognized by the MFP. 2.
Ver 1.20.2 Troubleshooting Scan to Concur™ Error and Warning Messages related to Authentication Message Condition Please Enter User Name and Mobile Pin. When the ‘Login’ button is pressed without entering a ‘User Name’ and ‘Mobile Pin. Please Enter User Name. When the ‘Login’ button pressed without entering a ‘User Name’. Please Enter Mobile Pin. When the ‘Login’ button is pressed without entering a ‘Mobile Pin. Cannot Connect to Concur Service.
Ver 1.20.2 9 Scan to Documentmall Scan to Documentmall™ Screens and Operations This section provides an overview of the Scan to Documentmall™ application and its operation. Screen Shot Description Press the operation panel button that Integrated Cloud Environment is allocated to, this is generally the [Other Functions] button. This screen is then displayed. Note: If more than one application is available select the [Browser] button. This is the startup screen for the Integrated Cloud Environment.
Ver 1.20.2 Using the soft keyboard, enter the user name. Account: Max Chars (256). Press OK. Now press the entry field for the User Name & Password (located below “User Name: & Password:”). The soft keyboard opens. After Account, User Name & Password are entered, Press [Login] button. Home: Return to Main Menu screen [Application List]. If the authentication fails, this error message is displayed. In this case, please re-enter the Documentmall™ user credentials.
Ver 1.20.2 Setting the Scan Workflow The following Settings are available: 1. Mode Color or Grayscale 2. Scan File Format PDF, JPG 3. Duplex Simplex or Duplex Home: Return to Main Menu screen [Application List] Scan: Scan documents to Documentmall [Hardkey ‘Start’ button can also be used to initiate scanning] File Name: Touch the edit box next to File Name, this will open up softkey board. Enter file name [Max 32 Characters] of the document to be stored in Documentmall.
Ver 1.20.2 Indexing Screen This screen allows user to select Scan file destination folder and Document Type and related attributes. Home: Return to Main Menu screen [Application List] Back: Return to Scan Setting Screen Scan Folder: List box will allow user to select Cabinet or one folder below a cabinet in the Documentmall™ to store the scanned document. Document Type: List box shows the list of Document Types as configured by the Documentmal™ administrator.
Ver 1.20.2 Indexing Screen The following illustrations show a few “sample” screen shots based on different Document Type selections.
Ver 1.20.2 Troubleshooting Scan to Documentmall™ Error and Warning Messages related to Authentication Message Condition Please Enter Account. When ‘Login’ button pressed without entering ‘Account’. Please Enter User Name. When ‘Login’ button pressed without entering ‘User Name’. Please Enter Password. When ‘Login’ button pressed without entering ‘Password’. Please Enter Account and Password. When ‘Login’ button pressed without entering ‘Account’ and ‘Password’. Please Enter Account and User Name.
Ver 1.20.2 10 Scan to Dropbox™ Scan to Dropbox™ Screens and Operations This section provides an overview of the Scan to Dropbox™ application and its operation. Screen Shot Description Press the operation panel button that Integrated Cloud Environment is allocated to, this is generally the [Other Functions] button. This screen is then displayed. Note: If more than one application is available select the [Browser] button. This is the startup screen for the Integrated Cloud Environment.
Ver 1.20.2 Using the soft keyboard, enter the user name. User Name: Max Chars (256). Press OK. Now press the entry field for the password (located below “Password:”). The soft keyboard again opens. Home: Return to Main Menu screen [Application List]. Enter your Dropbox™ account password using the soft keyboard. Password: Max Chars (256) Press OK. Press [Login]. Home: Return to Main Menu screen [Application List].
Ver 1.20.2 If the authentication fails, this error message is displayed. In this case, please re-enter the Dropbox™ user credentials. Note: The Login Page will retain the previously entered User Name. If this was entered incorrectly, you will also need to re-enter the User Name. Note: Refer to the Troubleshooting section for additional error messages relating to login failures. After successfully logging in, the Scan setting screen is displayed.
Ver 1.20.2 Scan File Name: Enter File name [Max 32 Characters.] When the [Scan] button or [Start] key is pressed, this message is displayed. When scanning is completed, a ‘Scanning was Finished’ message is displayed momentarily. Note: Refer to the Troubleshooting section for additional error messages related to scanning. Also ‘Sending…’ is displayed during scan data transfer between MFP and web server.
Ver 1.20.2 Troubleshooting Scan to Dropbox™ Error and Warning Messages related to Authentication Message Condition Please Enter User Name and Password. This message is displayed when ‘Login’ button pressed without entering ‘User Name’ and ‘Password’. Please Enter User Name. This message is displayed when ‘Login’ button pressed without entering ‘User Name’. Please Enter Password. This message is displayed when ‘Login’ button pressed without entering ‘Password’. Cannot Connect to Dropbox Service.
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Ver 1.20.2 11 Scan to eFax Scan to eFax Screens and Operations This section provides an overview of the Scan to eFax application and its operation. Press the operation panel button that Integrated Cloud Environment is allocated to, this is generally the [Other Functions] button. This screen is then displayed. Note: If more than one application is available select the [Browser] button. This is the startup screen of the Integrated cloud Environment.
Ver 1.20.2 User List Screen User can select Recipient’s Fax Number, if they have previously registered. - Recipients are shown as buttons, pressing that will show Fax Number in Fax Number Edit Box - Pressing Buttons: ‘0-9’, ‘AB’ … ‘XYZ’ Will Show Recipients starting from above alphabets. Home: Return to Main Menu screen [Application List]. Scan: Scan documents to eFax [The ‘Start’ key can also be used to initiate scanning]. Settings: This will show Scan Settings Screen.
Ver 1.20.2 Manually Enter the Fax Number Screen Enter the fax number. Scan Settings Scan Setting Screen The following Settings are available: 1. Mode Color or Grayscale 2. Scan File Format PDF or JPG 3. Duplex Simplex or Duplex 4. Resolution 200 dpi, 400 dpi 5. Page Size Auto, Letter or 11x17 Home: Return to Main Menu screen [Application List]. Scan: Scan documents to eFax [The ‘Start’ key can also be used to initiate scanning].
Ver 1.20.2 Fax number Registration Screen Fax Recipient can be registered on this screen. Registering Fax numbers prevents repeated manual entry of the Fax number for future use. - Recipient: Max 8 chars [This is displayed as a button in Directory Screen.] - Fax Number - Register To: ‘This Device’ or ‘All Devices’ in organization.
Ver 1.20.2 Fax number Update Screen From this screen, the user can - Delete or Update Fax number registration information [ie. from ‘This Device’ to ‘All Devices’ or vice versa]. Home: Return to Main Menu screen [Application List]. Directory: This displays the Directory Screen. Delete: Deletes Recipient. Recipient information will be completely deleted irrespective of ‘This Device’ or ‘All Device’ selection. Update: Recipient information is updated. [Register To: This Device or All Devices].
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Ver 1.20.2 12 Scan to Egnyte™ Scan to Egnyte™ Screens and Operations This section provides an overview of the Scan to Egnyte™ application and its operation. Screen Shot Description Press the operation panel button that Integrated Cloud Environment is allocated to, this is generally the [Other Functions] button. This screen is then displayed. Note: If more than one application is available select the [Browser] button. This is the startup screen for the Integrated Cloud Environment.
Ver 1.20.2 Using the soft keyboard, enter the user name. User Name: Max Chars (256). Press OK. Now press the entry field for the password (located below “Password:”). The soft keyboard again opens. Home: Return to Main Menu screen [Application List]. Enter your Egnyte™ account password using the soft keyboard. Password: Max Chars (256) Press OK. Press [Login]. Home: Return to Main Menu screen [Application List].
Ver 1.20.2 If the authentication fails, this error message is displayed. In this case, please re-enter the Egnyte™ user credentials. Note: The Login Page will retain the previously entered User Name. If this was entered incorrectly, you will also need to re-enter the User Name. Note: Refer to the Troubleshooting section for additional error messages relating to login failures. After successfully logging in, the Scan setting screen is displayed.
Ver 1.20.2 Scan File Name: Enter File name [Max 32 Characters.] When the [Scan] button or [Start] key is pressed, this message is displayed. When scanning is completed, a ‘Scanning was Finished’ message is displayed momentarily. Note: Refer to Troubleshooting section for additional error messages related to scanning. Also ‘Sending…’ is displayed during scan data transfer between MFP and web server.
Ver 1.20.2 Troubleshooting Scan to Egnyte™ Error and Warning Messages related to Authentication Message Condition Please Enter Site Address, User Name and Password. This message is displayed when the ‘Login’ button is pressed without entering a ‘Ste Address’, ‘User Name’ and ‘Password’. Please Enter Site Address. This message is displayed when the ‘Login’ button is pressed without entering the ‘Site Address’ ONLY. Please Enter User Name.
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Ver 1.20.2 13 Scan to NetDocuments™ Scan to NetDocuments™ Screens and Operations This section provides an overview of the Scan to NetDocuments™ application and its operation. Screen Shot Description Press the operation panel button that Integrated Cloud Environment is allocated to, this is generally the [Other Functions] button. This screen is then displayed. Note: If more than one application is available select the [Browser] button. This is the startup screen for the Integrated Cloud Environment.
Ver 1.20.2 Using the soft keyboard, enter the user name. User Name: Max Chars (256). Press OK. Now press the entry field for the password (located below “Password:”). The soft keyboard again opens. Home: Return to Main Menu screen [Application List]. Enter your NetDocuments™ account password using the soft keyboard. Password: Max Chars (256) Press OK. Press [Login]. Home: Return to Main Menu screen [Application List].
Ver 1.20.2 If the authentication fails, this error message is displayed. In this case, please re-enter the NetDocuments™ user credentials. Note: The Login Page will retain the previously entered User Name. If this was entered incorrectly, you will also need to re-enter the User Name. Note: Refer to the Troubleshooting section for additional error messages relating to login failures. After successfully logging in, the Scan setting screen is displayed.
Ver 1.20.2 Scan File Name: Enter File name [Max 32 Characters.] In this screen user can select Cabinet and folder, to which scanned document is uploaded. Cabinets: This list box shows available cabinets in user’s account Folders: This list box shows available folders under selected Cabinet. Submit: Pressing ‘Submit’ button will select the Cabinet and Folder selected in the list box When the [Scan] button or [Start] key is pressed, this message is displayed.
Ver 1.20.2 Troubleshooting Scan to NetDocuments™ Error and Warning Messages related to Authentication Message Condition Please Enter User Name. This message is displayed when the ‘Login’ button is pressed without entering the ‘User Name’ ONLY. Please Enter Password. This message is displayed when the ‘Login’ button pressed without entering the ‘Password’ ONLY. Please Enter User Name & Password. Cannot Connect to NetDocuments Service. Authentication Failed: Incorrect User Name or Password.
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Ver 1.20.2 14 Scan to Netsuite™ Scan to Netsuite™ Screens and Operations This section provides an overview of the Scan to Netsuite™ application and its operation. Screen Shot Description Press the operation panel button that Integrated Cloud Environment is allocated to, this is generally the [Other Functions] button. This screen is then displayed. Note: If more than one application is available select the [Browser] button. This is the startup screen for the Integrated Cloud Environment.
Ver 1.20.2 Using the soft keyboard, enter the user name. User Name: Max Chars (256). Press OK. Now press the entry field for the password (located below “Password:”). The soft keyboard again opens. Home: Return to Main Menu screen [Application List]. Enter your Netsuite™ account password using the soft keyboard. Password: Max Chars (256) Press OK. Press [Login]. Home: Return to Main Menu screen [Application List].
Ver 1.20.2 If the authentication fails, this error message is displayed. In this case, please re-enter the Netsuite™ user credentials. Note: The Login Page will retain the previously entered User Name. If this was entered incorrectly, you will also need to re-enter the User Name. Note: Refer to the Troubleshooting section for additional error messages relating to login failures. Select user’s desired role. Note: Same user can have multiple roles, access rights change based on the role selected.
Ver 1.20.2 Depending on selection in previous screen, respective lists are shown. Select the item to which scanned document needs to be attached to. <-- Purchase Order List <-- Expenses List <-- Folder List <-- Opportunity List Back: This will take the user to previous screen.
Ver 1.20.2 Once user selects an item in the list shown in previous screen, scan setting screen is shown Setting the Scan Workflow The following Settings are available: 1. Mode Color or Grayscale 2. Scan File Format PDF or JPG Home: Return to Main Menu screen [Application List]. Scan: Scan documents to Netsuite™ [The ‘Start’ key can also be used to initiate scanning]. Send scanned image with OCR: When checked, both Scanned image and OCR file are uploaded.
Ver 1.20.2 When the [Scan] button or [Start] key is pressed, this message is displayed. When scanning is completed, a ‘Scanning was Finished’ message is displayed momentarily. Note: Refer to Troubleshooting section for additional error messages related to scanning. Also ‘Sending…’ is displayed during scan data transfer between MFP and web server.
Ver 1.20.2 Troubleshooting Scan to Netsuite™ Error and Warning Messages related to Authentication Message Condition Please Enter User Name. This message is displayed when the ‘Login’ button is pressed without entering the ‘User Name’ ONLY. This message is displayed when the ‘Login’ button is pressed without entering the ‘Account’ ONLY. Please Enter Account. This message is displayed when the ‘Login’ button pressed without entering the ‘Password’ ONLY. Please Enter Password.
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Ver 1.20.2 15 Scan to Salesforce™ Scan to Salesforce™ Screens and Operations This section provides an overview of the Scan to Salesforce™ application and its operation. Screen Shot Description Press the operation panel button that Integrated Cloud Environment is allocated to, this is generally the [Other Functions] button. This screen is then displayed. Note: If more than one application is available select the [Browser] button. This is the startup screen for the Integrated Cloud Environment.
Ver 1.20.2 Using the soft keyboard, enter the user name. User Name: Max Chars (256). Press OK. Now press the entry field for the password (located below “Password:”). The soft keyboard again opens. Home: Return to Main Menu screen [Application List]. Enter your Salesforce ™ account password using the soft keyboard. Password: Max Chars (256) Press OK. Press [Login]. Home: Return to Main Menu screen [Application List].
Ver 1.20.2 If the authentication fails, this error message is displayed. In this case, please re-enter the Salesforce ™ user credentials. Note: The Login Page will retain the previously entered User Name. If this was entered incorrectly, you will also need to re-enter the User Name. Note: Refer to the Troubleshooting section for additional error messages relating to login failures.
Ver 1.20.2 Opportunities List Folder List Accounts List Back: This will take the user to previous screen.
Ver 1.20.2 Once user selects an item in the list shown in previous screen, scan setting screen is shown Setting the Scan Workflow The following Settings are available: 1. Mode Color or Grayscale 2. Scan File Format PDF or JPG Home: Return to Main Menu screen [Application List]. 3. Duplex Simplex or Duplex Scan: Scan documents to Salesforce ™ [The ‘Start’ key can also be used to initiate scanning]. 4.
Ver 1.20.2 When the [Scan] button or [Start] key is pressed, this message is displayed. When scanning is completed, a ‘Scanning was Finished’ message is displayed momentarily. Also ‘Sending…’ is displayed during scan data transfer between MFP and web server. Note: Refer to Troubleshooting section for additional error messages related to scanning.
Ver 1.20.2 Troubleshooting Scan to Salesforce™ Error and Warning Messages related to Authentication Message Condition Please Enter User Name. This message is displayed when the ‘Login’ button is pressed without entering the ‘User Name’ ONLY. Please Enter Password. This message is displayed when the ‘Login’ button pressed without entering the ‘Password’ ONLY. Please Enter User Name and Password. Cannot Connect to Salesforce Service.
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Ver 1.20.2 16 Scan to Office365™ Scan to Office365™ Screens and Operations This section provides an overview of the Scan to Office365™ application and its operation. Screen Shot Description Press the operation panel button that Integrated Cloud Environment is allocated to, this is generally the [Other Functions] button. This screen is then displayed. Note: If more than one application is available select the [Browser] button. This is the startup screen for the Integrated Cloud Environment.
Ver 1.20.2 Using the soft keyboard, enter the user name. User Name: Max Chars (256). Press OK. Now press the entry field for the password (located below “Password:”). The soft keyboard again opens. Home: Return to Main Menu screen [Application List]. Enter your Office365™ account password using the soft keyboard. Password: Max Chars (256) Press OK. Press [Login]. Home: Return to Main Menu screen [Application List].
Ver 1.20.2 If the authentication fails, this error message is displayed. In this case, please re-enter the Office365™ user credentials. Note: The Login Page will retain the previously entered User Name. If this was entered incorrectly, you will also need to re-enter the User Name. Note: Refer to the Troubleshooting section for additional error messages relating to login failures. After successfully logging in, the Scan setting screen is displayed.
Ver 1.20.2 Scan File Name: Enter File name [Max 32 Characters.] When the [Scan] button or [Start] key is pressed, this message is displayed. When scanning is completed, a ‘Scanning was Finished’ message is displayed momentarily. Note: Refer to Troubleshooting section for additional error messages related to scanning. Also ‘Sending…’ is displayed during scan data transfer between MFP and web server.
Ver 1.20.2 Troubleshooting Scan to Office365™ Error and Warning Messages related to Authentication Message Condition Please Enter User Name. This message is displayed when the ‘Login’ button is pressed without entering the ‘User Name’ ONLY. Please Enter Domain. Please Enter Password. Please Enter User Name and Password. This message is displayed when the ‘Login’ button is pressed without entering the ‘Domain’ ONLY.
Ver 1.20.2 Authentication Failed: Incorrect User Name or Password or Domain. This message is displayed when an incorrect User Name or Password or Domain is entered in the Login Screen. Authentication Failed: Incorrect User Name or Password. This message is displayed when an incorrect User ID or Password is entered in the Login Screen. Authentication Failed: Incorrect site address. This message is displayed when an incorrect site address is configured.
Ver 1.20.2 17 Scan to Sharepoint™ Scan to Sharepoint™ Screens and Operations This section provides an overview of the Scan to Sharepoint™ application and its operation. Screen Shot Description Press the operation panel button that Integrated Cloud Environment is allocated to, this is generally the [Other Functions] button. This screen is then displayed. Note: If more than one application is available select the [Browser] button. This is the startup screen for the Integrated Cloud Environment.
Ver 1.20.2 Using the soft keyboard, enter the user name. User Name: Max Chars (256). Press OK. Now press the entry field for the password (located below “Password:”). The soft keyboard again opens. Home: Return to Main Menu screen [Application List]. Enter your Sharepoint™ account password using the soft keyboard. Password: Max Chars (256) Press OK. Press [Login]. Home: Return to Main Menu screen [Application List].
Ver 1.20.2 If the authentication fails, this error message is displayed. In this case, please re-enter the Sharepoint™ user credentials. Note: The Login Page will retain the previously entered User Name. If this was entered incorrectly, you will also need to re-enter the User Name. Note: Refer to the Troubleshooting section for additional error messages relating to login failures. After successfully logging in, the Scan setting screen is displayed.
Ver 1.20.2 Scan File Name: Enter File name [Max 32 Characters.] When the [Scan] button or [Start] key is pressed, this message is displayed. When scanning is completed, a ‘Scanning was Finished’ message is displayed momentarily. Note: Refer to Troubleshooting section for additional error messages related to scanning. Also ‘Sending…’ is displayed during scan data transfer between MFP and web server.
Ver 1.20.2 Troubleshooting Scan to Sharepoint™ Error and Warning Messages related to Authentication Message Condition Please Enter User Name. This message is displayed when the ‘Login’ button is pressed without entering the ‘User Name’ ONLY. Please Enter Password. This message is displayed when the ‘Login’ button pressed without entering the ‘Password’ ONLY. Please Enter User Name and Password. Cannot Connect to Sharepoint Service.
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Ver 1.20.2 18 Scan to Hightail™ Scan to Hightail™ Screens and Operations This section provides an overview of the Scan to Hightail™ application and its operation. Screen Shot Description Press the operation panel button that Integrated Cloud Environment is allocated to, this is generally the [Other Functions] button. This screen is then displayed. Note: If more than one application is available select the [Browser] button. This is the startup screen for the Integrated Cloud Environment.
Ver 1.20.2 Using the soft keyboard, enter the Email Email: Max Chars (256). Press OK. Now press the entry field for the password (located below “Password:”). The soft keyboard again opens. Home: Return to Main Menu screen [Application List]. Enter your Hightail ™ account password using the soft keyboard. Password: Max Chars (256) Press OK. Press [Login]. Home: Return to Main Menu screen [Application List].
Ver 1.20.2 If the authentication fails, this error message is displayed. In this case, please re-enter the Hightail ™ user credentials. Note: The Login Page will retain the previously entered Email. If this was entered incorrectly, you will also need to re-enter the User Name. Note: Refer to the Troubleshooting section for additional error messages relating to login failures. After successfully logging in, the Scan setting screen is displayed.
Ver 1.20.2 Scan File Name: Enter File name [Max 32 Characters.] When the [Scan] button or [Start] key is pressed, this message is displayed. When scanning is completed, a ‘Scanning was Finished’ message is displayed momentarily. Note: Refer to Troubleshooting section for additional error messages related to scanning. New Account Sign Up Also ‘Sending…’ is displayed during scan data transfer between MFP and web server.
Ver 1.20.2 Troubleshooting Scan to Hightail™ Error and Warning Messages related to Authentication Message Condition Please Enter Email This message is displayed when the ‘Login’ button is pressed without entering the ‘Email’ ONLY. Please Enter Password. This message is displayed when the ‘Login’ button pressed without entering the ‘Password’ ONLY. This message is displayed when the ‘Login’ button pressed without entering the ‘Email’ and ‘Password’. Please Enter Email and Password.
Ver 1.20.2 Error and Warning Messages related to Account Sign Up Message Condition Please Enter Email This message is displayed when the ‘Sign Up’ button is pressed without entering the ‘Email’ ONLY. This message is displayed when the ‘Sign Up’ button pressed without entering the ‘Email’ and ‘Password’. Please Enter Email and Password. Please Enter Email, Password and Confirm Password.
Ver 1.20.2 19 Scan to Print Cloud Scan to Print Cloud Screens and Operations This section provides an overview of the Scan to Print Cloud application and its operation. Screen Shot Description Press the operation panel button that Integrated Cloud Environment is allocated to, this is generally the [Other Functions] button. This screen is then displayed. Note: If more than one application is available select the [Browser] button. This is the startup screen for the Integrated Cloud Environment.
Ver 1.20.2 Using the soft keyboard, enter the user name. User Name: Max Chars (256). Press OK. Now press the entry field for the password (located below “Password:”). The soft keyboard again opens. Home: Return to Main Menu screen [Application List]. Enter your Print Cloud™ account password using the soft keyboard. Password: Max Chars (256) Press OK. Press [Login]. Home: Return to Main Menu screen [Application List].
Ver 1.20.2 If the authentication fails, this error message is displayed. In this case, please re-enter the Print Cloud™ user credentials. Note: The Login Page will retain the previously entered User Name. If this was entered incorrectly, you will also need to re-enter the User Name. Note: Refer to the Troubleshooting section for additional error messages relating to login failures. After successfully logging in, the Scan setting screen is displayed.
Ver 1.20.2 Scan File Name: Enter File name [Max 32 Characters.] When the [Scan] button or [Start] key is pressed, this message is displayed. When scanning is completed, a ‘Scanning was Finished’ message is displayed momentarily. Note: Refer to Troubleshooting section for additional error messages related to scanning. Also ‘Sending…’ is displayed during scan data transfer between MFP and web server.
Ver 1.20.2 Troubleshooting Scan to Print Cloud Error and Warning Messages related to Authentication Message Condition Please Enter User Name and Password. This message is displayed when the ‘Login’ button is pressed without entering a ‘User Name’ and ‘Password’. Please Enter User Name. This message is displayed when the ‘Login’ button is pressed without entering the ‘User Name’ ONLY. Please Enter Password.
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Ver 1.20.2 20 Scan to Skydrive Scan to Skydrive Screens and Operations This section provides an overview of the Scan to Skydrive application and its operation. Screen Shot Description Press the operation panel button that Integrated Cloud Environment is allocated to, this is generally the [Other Functions] button. This screen is then displayed. Note: If more than one application is available select the [Browser] button. This is the startup screen for the Integrated Cloud Environment.
Ver 1.20.2 Register New User: - New User can be registered, by pressing this button and entering email associated with Skydrive account <, Last>> : - These buttons are for Page Navigation, within the User List. - Up to 7 users per row is displayed, and up to two rows. If the number of registered users exceeds fourteen (14), then “Page Navigation” buttons are displayed.
Ver 1.20.2 Press [Register]. This will Start Registration process. Home: Return to Main Menu screen [Application List]. User List: Return to User List screen Register: This will start the registration of new user Email is sent to Microsoft Account [Skydrive Login Email address]. Please follow instructions to complete registration.
Ver 1.20.2 After pressing [Scan Setting] in User List screen, the Scan setting screen is displayed. Setting the Scan Workflow The following Settings are available: 1. Mode Color or Grayscale 2. Scan File Format PDF or JPG 3. Duplex Simplex or Duplex Home: Return to Main Menu screen [Application List]. Scan: Scan documents to Skydrive™ [The ‘Start’ key can also be used to initiate scanning]. Send scanned image with OCR: When checked, both the Scanned image and the OCR file are uploaded.
Ver 1.20.2 When the [Scan] button or [Start] key is pressed, this message is displayed. When scanning is completed, a ‘Scanning was Finished’ message is displayed momentarily. Also ‘Sending…’ is displayed during scan data transfer between MFP and web server. Note: Refer to Troubleshooting section for additional error messages related to scanning.
Ver 1.20.2 User Registration Step 1: Check Email in Microsoft account entered on the MFP for registration.
Ver 1.20.2 Step 3: Press ‘Yes’ to give access to your Skydrive account Step 4: Complete registration by filling the following form.
Ver 1.20.2 Step 5: On MFP, User List will show registered ‘User ID’. This completes new user registration process.
Ver 1.20.2 21 Flexrelease CX Flexrelease CX Screens and Operations This section provides an overview of Flexrelease CX application and its operation. Screen Shot Description Press the operation panel button that Integrated Cloud Environment is allocated to, this is generally the [Other Functions] button. This screen is then displayed. Note: If more than one application is available select the [Browser] button. This is the startup screen for the Integrated Cloud Environment.
Ver 1.20.2 Enter User Name Press on Edit box next to Password: This will open up soft keyboard. Enter Password using soft keyboard.
Ver 1.20.2 Print Job List Screen [Print Jobs Selected] Following features are available - Logout Refresh Sort Print Job List Delete Print Jobs Print Change print settings Log Out: Return to Main Menu screen [Application List] Refresh: Refresh the Print Job List Select/Deselect All: Select or Deselect print jobs Sort by Time: Sorts the Print Job List by Time.
Ver 1.20.2 Print Setting Screen Copies, Duplex and Color/B&W settings can be changes in this screen Log Out: Return to Main Menu screen [Application List] Cancel: Cancel changes and return to print job list screen Print: Print Job Once the ‘Print’ button is pressed, this screen is shown. After printing is done, Print job list screen is displayed.
Ver 1.20.2 22 Appendix 22.1 Scan File Name The “Scan File Name” by default will have following format: Scan File Format File Name PDF YYYYMMDDHHMMSS_XYZ.pdf JPG YYYYMMDDHHMMSS_XYZabcd.jpg YYYYMMDDHHMMSS = Time Stamp based on MFP device XYZ = 3 digit Random Number Abcd = Counter, Starting from 0001 [If multiple pages are scanned with the Scan File Format set as JPG, for each page, one JPG file will be generated, also if OCR is selected, a separate OCR files is generated for each page scanned.
Ver 1.20.2 22.2 Messages related to Scanning Message Condition While Scanning in progress. This message is displayed. This message is displayed momentarily, when scanning is finished. If any device error occurs during scanning. This message is displayed. This screen is displayed when no paper is inserted in ADF or on the platen glass. When scanning is done from the platen glass the user is prompted to insert the next sheet of paper, or to complete the scan job by pressing the (#) button.
Ver 1.20.2 22.3 Messages related to Printing Operation Messages displayed from the Print Cloud application. Message Condition While downloading is in progress. This message is displayed. This message is displayed momentarily, after downloading is finished. If any error occurs during downloading. This message is displayed.
Ver 1.20.2 22.4 Staple Information Only ‘Top Left Side Staple’ is supported. The following table describes various combinations of Staple, Layout, and Duplex settings. In certain combinations the printer will not staple. This is the normal operation for the MFP.
Ver 1.20.2 22.6 Integrated Cloud Environment Application Limitations 22.6.1 Scan to Box 1. If a file exists in the User’s Box account under the ‘Scan2BoxNet’ folder, which has the same name as the one entered in Scan Settings screen, Box will consider this as new version of same file once it is uploaded. 2. OCR and uploading a file to an external service will be run as a background job on the application server.
Ver 1.20.2 2. Google Drive has specific size limitations for Word and Excel File format. Word File Cannot be larger than 1MB Excel File Cannot be larger than 20 MB, need to be under 400000 cells and 256 Columns per sheet PDF files have a limit of 1GB Considering above size limit, using OCR Word/Excel format is not recommended. 22.6.4 Scan to Email 1. OCR and uploading a file to an external service will be run as a background job on the application server.
Ver 1.20.2 3. When there is a Paper Size mismatch and the user selects a specific paper size; the layout and duplex settings will not take effect. 4. The MFP Browser has a maximum file size download limit of 50,000KB. [To obtain the max file size limit requires changing the default setting, of 30,00KB to the 50,000KB max.] Printing will fail if the file size exceeds 50,000KB. 22.6.6 Scan to Concur 1. Uploading a file to an external service will be run as a background job on the application server.
Ver 1.20.2 22.6.10 Scan to Egnyte 1. When performing OCR and uploading the file to the external service, the job is run in the background on the application server. There is no feedback to the user on MFP panel with respect to completion or failure. During the Scan operation on the MFP, the user gets notification only related to the transfer of the scanned image from the MFP to the application server. 2. Refer to Egnyte service for File Size and Storage limitations for Free and Premium account.
Ver 1.20.2 22.6.13 Scan to Salesforce 1. When performing OCR and uploading the file to the external service, the job is run in the background on the application server. There is no feedback to the user on MFP panel with respect to completion or failure. During the Scan operation on the MFP, the user gets notification only related to the transfer of the scanned image from the MFP to the application server. 2.
Ver 1.20.2 22.6.18 Scan to skydrive 1. When performing OCR and uploading the file to the external service, the job is run in the background on the application server. There is no feedback to the user on MFP panel with respect to completion or failure. During the Scan operation on the MFP, the user gets notification only related to the transfer of the scanned image from the MFP to the application server. 22.6.19 Flexrelease CX 1.
Ver 1.20.2 22.7 Integrated Cloud Environment Security White Paper 22.7.1 System Overview The Integrated Cloud Environment provides the necessary connectivity to access and utilize the available cloud services. This access is in conjunction with the OCR capability and Cloud Print capability also provided by the Integrated Cloud Environment.
Ver 1.20.2 22.7.2.3 Understanding and Monitoring Usage The Integrated Cloud Environment is able to monitor the user’s scanning and printing activities at the Multi-Function Printer (MFP) to provide audit trail data. The activities which can be tracked are as follows: Scanning from the MFP: Printing from the MFP: 1. Login Failure/Success 1. Download Failure 2. OCR Failure/Success 2. Invalid Release Code 3. OCR File Upload Failure/Success 3. Other Error 4. Scan File Upload Failure/Success 4.
Ver 1.20.2 22.7.3.2 Data and Network Security To protect against loss, corruption, or unauthorized access, the Integrated Cloud Environment’s systems and procedures are designed and maintained for maximum security of all customer data.
Ver 1.20.2 22.7.4 Savvis, Inc. This section includes additional information regarding Savvis Inc., and its facility. 22.7.4.1 About SAVVIS SAVVIS, Inc. (NASDAQ: SVVS) is a global leader in Information Technology (IT) infrastructure services for business and government applications. With an IT services platform spanning North America, Europe, and Asia, SAVVIS leads the industry in delivering integrated, reliable, and scalable hosting, network, and security services.
Ver 1.20.2 22.7.4.5 AFS Fire Detection and Suppression Description VESDA provides early warning fire detection utilizing a dual interlock pre-action fire sprinkler system. Two initiating device inputs, smoke detectors and loss of air pressure for example are required to allow water to flow into the sprinkler pipe. Under normal operation, the sprinkler pipe contains no water. 22.7.4.
Ver 1.20.2 23 Notes: Please use this page, and the following page, for future reference information.
Ver 1.20.
