User`s guide

Ver 1.20.2
R i c o h A m e r i c a s C o r p o r a t i o n
Page 111
Troubleshooting Scan to Sharepoint™
Error and Warning Messages related to Authentication
Message
Condition
Please Enter User Name.
This message is displayed when the ‘Login’ button
is pressed without entering the ‘User Name’ ONLY.
Please Enter Password.
This message is displayed when the ‘Login’ button
pressed without entering the ‘Password’ ONLY.
Please Enter User Name and Password.
This message is displayed when the ‘Login’ button
pressed without entering the ‘User Name’ and
‘Password’.
Cannot Connect to Sharepoint Service.
This message is displayed when the Scan to
Sharepoint application cannot connect to the
Sharepoint™ service in order to validate the user
credentials.
Authentication Failed: Account is locked.
This message is displayed when the ‘Login’ button
pressed and user’s account is locked. Please
contact administrator of Sharepoint™
Authentication Failed: Incorrect site address.
This message is displayed when the ‘Login’ button
pressed and Sharepoint address is not configured
properly in Scan to Sharepoint application.
Authentication Failed: Incorrect SharePoint
Version.
This message is displayed when the ‘Login’ button
pressed and Sharepoint version is not correctly
configured in Scan to Sharepoint application.
Authentication Failed: Site not configured,
Contact Administrator.
This message is displayed when the ‘Login’ button
pressed and Sharepoint site address is not
configured in Scan to Sharepoint application.
Please Enter Valid User Name:
Domain\Username
This message is displayed when the ‘Login’ button
pressed and proper format of user name is not
entered.
Authentication Failed:
Incorrect User Name or Password.
This message is displayed when an incorrect User
ID or Password is entered in the Login Screen.
Authentication Failed.
This message is displayed for any other error not
defined in this table.