User`s guide

Ver 1.20.2
R i c o h A m e r i c a s C o r p o r a t i o n
Page 123
Troubleshooting Scan to Print Cloud
Error and Warning Messages related to Authentication
Message
Condition
Please Enter User Name and Password.
This message is displayed when the ‘Login’ button
is pressed without entering a ‘User Name’ and
‘Password’.
Please Enter User Name.
This message is displayed when the ‘Login’ button
is pressed without entering the ‘User Name’ ONLY.
Please Enter Password.
This message is displayed when the ‘Login’ button
pressed without entering the ‘Password’ ONLY.
Cannot Connect to Print Cloud Service.
This message is displayed when the Scan to Box™
application cannot connect to the Box™ service in
order to validate the user credentials.
Authentication Failed:
Incorrect User Name or Password.
This message is displayed when an incorrect User
ID or Password is entered in the Login Screen.
Authentication Failed.
This message is displayed for any other error not
defined in this table.