User`s guide

Ver 1.20.2
R i c o h A m e r i c a s C o r p o r a t i o n
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22.7.2.3 Understanding and Monitoring Usage
The Integrated Cloud Environment is able to monitor the user’s scanning and printing activities
at the Multi-Function Printer (MFP) to provide audit trail data. The activities which can be
tracked are as follows:
Scanning from the MFP:
Printing from the MFP:
1. Login Failure/Success
1. Download Failure
2. OCR Failure/Success
2. Invalid Release Code
3. OCR File Upload Failure/Success
3. Other Error
4. Scan File Upload Failure/Success
4. Print Success
22.7.3 Ensuring Data is Secured
The Integrated Cloud Environment servers only store scanning and printing data for a
temporary period in order to successfully transfer the data to its specified destination or to be
downloaded to the MFP. The MFP local data is purged immediately after the transfer is
complete.
All customer data used to manage their Integrated Cloud Environment license/accounts, such
as: customer name, email address and admin name, is securely maintained and backed-up as
detailed below.
22.7.3.1 Physical Security
The Integrated Cloud Environment is hosted at a secure purpose built data center located in
Piscataway, New Jersey. The data center provides unsurpassed security, and availability (up-
time) for the application. The date center’s security features include:
 Non-descript, purpose built data center with numerous prevention and detection
technologies integrated into its architecture, including 24-hour security monitoring and
control.
 Redundant fire detection and suppression with FM200 gas suppression and/or dry pipe
sprinkler system. VESDA, Smoke, Heat, and Water detection system are also provided.
 Proximity protection provided by 24-hour security guards, video surveillance, access
card with biometric hand scanning identification, and infrared intrusion detection
system.
 Environmental Control provided by redundant CRAC cooling system with monitored
temperature humidity controls designed with n+1 reliability.