User`s guide

Ver 1.20.2
R i c o h A m e r i c a s C o r p o r a t i o n
Page 38
Troubleshooting Scan to Evernote®
Error and Warning Messages related to Authentication
Message
Condition
Please Enter User Name and Password.
This message occurs when the ‘Login’
button is pressed without entering a
‘User Name’ and ‘Password’.
Please Enter User Name.
This message occurs when the ‘Login’
button is pressed without entering a
‘User Name’.
Please Enter Password.
This message occurs when the ‘Login’
button is pressed without entering a
‘Password’.
Cannot Connect to Evernote Service.
This message occurs when the Scan to
Evernote® application cannot connect to
the Evernote® service in
order to validate the user credentials.
Authentication Failed:
Incorrect User Name or Password.
This message occurs when the incorrect
User ID or Password is entered in the
Login Screen.
Authentication Failed: Account is locked.
This message occurs when the user
account is locked by entering wrong
password repeatedly.
Authentication Failed.
The following screen is displayed for all
other error conditions not covered
previously in this table.