User`s guide

Ver 1.20.2
R i c o h A m e r i c a s C o r p o r a t i o n
Page 91
Troubleshooting Scan to Netsuite™
Error and Warning Messages related to Authentication
Message
Condition
Please Enter User Name.
This message is displayed when the ‘Login’ button
is pressed without entering the ‘User Name’ ONLY.
Please Enter Account.
This message is displayed when the ‘Login’ button
is pressed without entering the ‘Account’ ONLY.
Please Enter Password.
This message is displayed when the ‘Login’ button
pressed without entering the ‘Password’ ONLY.
Please Enter User Name and Password.
This message is displayed when the ‘Login’ button
pressed without entering the ‘User Name’ and
‘Password’.
Cannot Connect to NetSuite Service.
This message is displayed when the Scan to
NetSuite™ application cannot connect to the
NetSuite ™ service in order to validate the user
credentials.
Authentication Failed:
Incorrect User Name or Password.
This message is displayed when an incorrect User
ID or Password is entered in the Login Screen.
Authentication Failed: Account is locked.
This message is displayed when the ‘Login’ button
pressed and user’s account is locked.
Authentication Failed: You do not have privileges
This message is displayed when the ‘Login’ button
pressed and user’s account does not have sufficient
privileges.
Your password has expired. Please reset
password.
This message is displayed when the ‘Login’ button
pressed and user’s password has expired.
Authentication Failed.
This message is displayed for any other error not
defined in this table.