Service manual
7. If a surging sound is coming from the wash pump, check the pump fi lter and tank trays. They may be
fi lled with debris. Clean the fi lters and trays, refi ll the machine. [OPERATOR ERROR]
8. When racks do not travel completely through the machine, examine the bottom of all the dishracks. If
the “ladder” bars are missing or broken, the rack must not be used. The dishrack is part of the
conveyor system and must be intact and complete. [OPERATOR ERROR]
9. Chemical supply is provided by the chemical company. [SERVICE ITEM]
10. The curtains must be in good repair and properly placed in the machine to retain temperature in the
wash environment. If the curtains were left out, the air would circulate through the machine and rapidly
cool the water sprays. [OPERATOR ERROR]
11. Dish and glass appearance is often referred to as “results.” If the results are poor, there are several
factors which affect the outcome of the washing process.
First is procedure. If the dishes are not placed so the sprays can reach them, the results will be poor.
If large amounts of soil are left on dishware, this will eventually overwhelm the process (any size tank
can be overfi lled).
Second is temperature and water condition. If water temperature is too low or too high it will cause
problems. Hard water with high mineral levels will build up a white substance in the watered areas of
the machine. A 1/16
”
layer of build-up on the surface of a heater element will reduce its effi ciency by
twenty percent (that’s like turning a 10kw heater into an 8kw). If there are scale producing elements
such as TDS, carbonates, silicates, calcium, sodium, other minerals or chemicals— results will suffer.
This is especially true of well water.
A good test for poor water conditions is to take clean glasses, hand buff them, turn off all chemical
feeders, wash the glasses 4 or 5 times in clear water in the machine. If they come out spotty or cloudy,
you have a water problem not a machine or chemical problem. It is important to treat hard water before
it is used in conveyor equipment. [BUILDING MAINTENANCE]
Third, installation problems are the # 1 cause of operational disruptions and will affect performance.
If the machine is improperly installed no amount of tuning or adjustment can compensate for the lack
of essential process elements. The installer must return and correct the omitted elements of the
installation.
12. Check tightness of wire connections on all high amp draw terminals. These are identifi ed as heater
connections. Disconnect power to the machine fi rst. Check main distribution block, circuit breaker,
contactor, heater terminals. Check all screw terminals with a screwdriver, should be hand tight.
This will take less than a minute to perform but pay high dividends over the service life of the machine.
[SERVICE ITEM]
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