User guide

Dedicated Micros ©2008
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CMT User Guide
Firmware Tab
This Tab is available to all CMT Administrators and to any DVR Administrator that has been given
this level of authority. CMT Administrators are able to access all DVRs on this Tab and DVR
Administrators are able to access the DVRs that are contained within their original group.
The purpose of this Tab is to upgrade or downgrade the embedded Firmware on one or many DVRs.
Important:
In order to complete the Firmware Upgrade/Downgrade process, CMT will automatically
RESET the DVR(s).
CMT will also lock the DVR(s) until the Firmware process is concluded. Therefore each DVR that is
involved will be represented with a red icon throughout CMT and no changes will be accepted until
CMT has lifted the Lock.
In this version of CMT, each model of DVR uses a unique Firmware Package. Consequently a
NetVu BX2 Firmware Package, for example, can only be used to upgrade/downgrade NetVu BX2
models.
Obtain the Firmware Packages from Dedicated Micros
When a new Firmware Package is available from Dedicated Micros, it will be accessible via the DM
CMT Portal. As a member of the CMT Portal, you will be notied when new updates are available.
For more information, contact Dedicated Micros support at 877-367-8778 or ussupport@dmicros.
com.
Important:
Only CMT Ready Firmware Packages can be imported into CMT. Consequently the
Firmware Packages distributed for general use will not be compatible with CMT.
Add a Firmware Package to CMT
This option allows a new Firmware Package to be imported into CMT. Once this step is completed
this particular version of Firmware will be available to use to upgrade/downgrade DVR(s) via CMT.
1. Click on the Browse Button
2. Route to the location of the Firmware Packages. Highlight the package and click on
the Open Button.
3. Click on the Send Button to begin to import this package into the CMT database.
The following message will be displayed while the Firmware is being downloaded.