User guide

Dedicated Micros ©2008
57
CMT User Guide
“Server Denied Connection:
The Server is not accepting
connections. Please ensure
the server application is run-
ning.”
CMT Server is not up and
running or the Server has not
correctly been dened to the
Client.
Close the CMT Client, go to
the Server Machine and en-
sure the CMT Server Service
is running.
or:
Verify that the correct Server
Name is displayed on the Op-
tions tab. Check that thisname
can be pinged from the Client
machine.
DVR is locked
A CMT process is underway
that must complete prior to
unlocking the unit.
Wait for the process to com-
plete, and the CMT will auto-
matically unlock the DVR when
all processes are nished.
or:
Route to the Update DVR
tab and highlight this specic
DVR. Click on the Refesh DVR
button.
Importing DVR Units -
Message “Address already in
CMT” is displayed
The entered IP Address is
already in CMT.
Select a different IP Address to
import to CMT.
“This DVR does not meet the
minimum version for CMT
compatibility. Please upgrade
this to Major Release version
4.3 or higher.”
The DVR is currently running
an embedded rmware
version that is not compatible
with CMT.
Notify the CMT Administrator
to upgrade this DVR outside
of CMT to a Firmware V4.3
or higher. Once complete,
this DVR can be added to
CMT and all future Firmware
upgrades can be handled
within CMT.
FQDN or IP not recognized
by CMT.
This FQDN or IP may not be
reachable from the Client or
Server Machine.
Ping the FQDN or IP from
both the CMT Client and CMT
Server Machines and ensure
that the Ping does not time
out. Contact the IT Department
for further assistance.