User manual

Version1 cmx® GAc3000 Page 33 of 35
Trouble-shooting
1. The player does not switch on
Check the status bar of the battery. If the battery is discharged, recharge the
player with mains adapter or USB cable and then try it afresh. The charging
duration changes as per the charging condition. If the keys are not functioning,
press RESTORE.
2. No sound
Check if the volume is set on 0 and then adjust the volume accordingly. Check
if files are available on the player; if no files are saved on the player, then there
will be no sound.
3. Noise during playback
Damaged music file may cause noises, sound disruptions or the files have been
played on with too low a compression- compress at 128kb/s. Check further if
the earphone is connected properly or if the connection is soiled.
4. Playback duration of files in external memory is shorter.
As compared to files in built –in/internal memory, more capacity is required in
playing files from external memory (Micro SD card). If the played music track
or video etc. is saved in the same file in the external memory and in the built-in
memory respect, then the duration for playback of files from the external
memory can be shorter.
5. Radio stations are not properly received
If no separate antenna is available, then the earphones simultaneously also serve
as the antenna. Do not roll or place the earphone cable too closely together, else
the reception will not be optimum. The reception strength can vary as the
position is never the same.