User's Manual

43
Troubleshooting
Your correspondent can not hear you
● Increase the handset volume.
● Check that the handset cable is securely connected to the phone.
The battery duration in standby mode is too short
● The battery standby duration is related to network configuration. You may be in a
weak signal area. If the phone can not receive signals, it will keep sending a signal
to search network and consume additional power, which shortens the battery
duration.
The battery needs to be changed
● If the battery cannot charge properly.
● Make sure the power cord is connected to the unit to charge the battery efficiently.
● Clean the charging contacts in the phone and battery with a clean, dry cloth.
● Replace the battery or charger if it seems to be damaged.
If the above guidelines do not help solve the problem, note the model number and
serial number of your phone, your warranty details and a clear description of the
problem. Then contact the provider after-sales service.