User manual
Appendix F: Disaster Recovery with Third-Party Software
266 Cobalt RaQ XTR User Manual
Knox Arkeia 
Tailoring the backup service 
Server-side tailoring is required for Knox Arkeia. Specifically, you must add a 
pre-command and post-command to the tree options for each RaQ XTR being 
backed up. 
Arkeia performs backups with groups of clients called 
savepacks
; you need to 
create a savepack, add your RaQ XTR to the savepack and tailor the savepack for 
the backup. See the instructions below for doing this using the arkx GUI 
program on the Arkeia backup server. 
To create a new savepack: 
1. Select 
Backup > Savepacks
 from the arkx GUI.
2. Click 
New
. 
3. Enter the name of a savepack. 
4. Click to enable (check mark) the check box. 
5. Click the 
Navigator
 icon. The icon has 4 arrows pointing different 
directions. Tool tips will appear if you hold the cursor over the icon for a 
moment. 
6. Select your RaQ XTR from the list of clients. 
If your RaQ XTR is not available, enable the Arkeia backup client through 
the browser-based Server Desktop and enter the name of the server you are 
configuring. 
7. Highlight the client and right click your mouse. A popup menu appears. 
8. Select “Tree options” from the popup menu. 
✍
Note: 
If you are adding your RaQ XTR client to an existing 
savepack, jump to Step 6 to tailor the backup for the new client.










