User manual

Chapter 4: Site Management
66 Cobalt RaQ XTR User Manual
Entering user email settings and aliases
Mail Forwarding and Vacation Reply
Individual site users can choose to have their RaQ XTR email forwarded to
another email account. Site users can also choose to enable a vacation-reply
message that is automatically sent to each person who sends the user an email.
This feature is useful when users know they will not be reading or responding to
incoming email messages for a period of time.
As the Site Administrator, you can enter these email settings for site users (at
their request) as described in “Changing user settings” on page 68.
Email aliases
The Email Alias feature allows you to create arbitrary email addresses without
creating a user account on the RaQ XTR. An email message addressed to the
alias is forwarded to an existing email address. For example, an email alias lets
you setup a temporary or permanent alias email address such as
[e-mail] and automatically route messages to the mailbox of a
specific email user.
Each registered user on the RaQ XTR must have a username that is unique across
all virtual sites on the RaQ XTR. You cannot create two users with the same
name on different virtual sites because all users share the same password
database file in the underlying operating system. For example, if there is a user
with the username <mary> on virtual site abc.com, no other registered user on
the RaQ XTR can have the username <mary>. However, user names can be
similar: mary, maryb, mary1, mary2.
An email alias is a way to create an account so that more than one user can have
the same email name on different virtual sites (<mary> on abc.com and <mary>
on xyz.com). However, the underlying username for each person must be unique.
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Note: Site users can edit the Mail Forwarding and Vacation Reply
settings through the Personal Profile tab. See “Personal profile” on
page 47.
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Note: A vacation-reply email is sent only once per week to each
sender.