User manual

New features on the RaQ 3
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For more information on Site Usage on the Server Management
screen, see “Site Usage” on page 72.
The Site Usage feature on the Site Management screen now allows the
Site Administrator to monitor the amount of bandwidth consumed by
email and FTP traffic generated by a virtual site, as well as the Web and
disk usage. Report graphs for the traffic are generated on a daily,
weekly and monthly basis.
For more information on Site Usage on the Site Management screen,
see “Site Usage” on page 108.
Support for uninterruptible power supply (UPS)
When the RaQ 3 is configured to use an uninterruptible power supply
(UPS), the RaQ 3 powers down the network functions in an orderly
manner in the event of a power failure. There is no support for this
feature through the Web UI.
Cobalt Networks, Inc.’s recommended supplier for UPS units is
American Power Conversion (www.apcc.com). For more information
on Cobalt’s power solutions, refer to the Solutions page on the Cobalt
Web site (http://noram.cobalt.com/solutions/).
For more information on UPS, see “Configuring an uninterruptible
power supply (UPS)” on page 135.
Support tools
The Support Tools feature is a Web page that assists Technical Support
in diagnosing problems on a RaQ 3 unit.
On the Server Diagnostics screen, the RaQ 3 Administrator can create
and download a data dump of the configuration files on the RaQ 3. This
data dump can then be emailed to [e-mail]. A member
of the Technical Support team can then evaluate the condition of your
RaQ 3 before providing you with corrective action, either by telephone
or email.
If the RaQ 3 Administrator is familiar with Linux, he or she can look
through this file in an effort to determine the problem with the RaQ 3.
The file is a standard gzip file.
For more information on the Support Tools feature, see “Support tools”
on page 71.