User manual

Chapter 3
72
4. Click Save Changes.
This creates the diagnostic dump of your configuration files. A file
window appears and prompts you to enter a location on you
computer where you want to store the file created.
5. If you are familiar with Linux, you can open this file and look
through it to determine the problem. Or you can email the file as an
attachment to [e-mail].
6. When Cobalt Networks receives the diagnostic file by email, a
problem ticket is created for your case.
Site Usage
The Site Usage feature allows the RaQ 3 Administrator to monitor the
amount of bandwidth consumed by Web, email and FTP traffic
generated by the virtual sites on a RaQ 3.
For the Site Usage feature on the Site Management screen, see “Site
Usage” on page 108.
The RaQ 3 can generate traffic-based bar graphs for a particular virtual
site. The bars for Total Usage traffic can be viewed separately
side-by-side or stacked on top of each other in a single bar to indicate
the total amount of data (MB).
The reports are generated each night at 1:00 a.m. and statistics are
updated once daily for all services.