User guide

AccessPORT Troubleshooting Page 22
AccessPORT Troubleshooting
Symptom Troubleshooting Steps
AccessPORT will not communicate with
vehicle.
1. Check USB cable connection on both
the AccessPORT and the OBD
connector (Version 2) or the OBD-II
cable (Version 2b).
2. Ensure that the OBD connector
(Version 2) or the OBD-II cable
(Version 2b) is making good contact
inside the vehicle's OBD-II port.
3. Verify that the vehicle's ignition is
turned to the “ON” position.
AccessPORT cannot reflash ECU.
1. Follow all steps for “AccessPORT will
not communicate with vehicle.”
2. Verify that all steps required for ECU
reprogramming mode were properly
followed.
AccessPORT cannot identify vehicle
during installation.
1. Ensure that the AccessPORT is
running the most recent version of
firmware. For more information,
please visit the COBB Forums.
2. If the AccessPORT is up to date and
still cannot identify the vehicle, please
contact tech support.
Support Contact Information
Web
http://www.cobbtuning.com/
http://www.cobbforums.com/
E-Mail
[e-mail]
Phone
866-922-3059
Revision 1.078 Nov 21, 2012